Wal-Mart must
come clean, image experts say
By ANNE D'INNOCENZIO
[back to top]
Associated Press
HoustonChronicle.com
March 31, 2005, 9:46PM
When Wal-Mart Stores holds its
first-ever media conference in Arkansas next week, image consultants say
the company needs to spell out how it is dealing with controversial
issues that continue to dog it, from gender discrimination to
wage-and-hour violations.
"They need to persuade people they are
bigger than people's attitudes toward them," said Clarke Caywood,
professor of public relations at Northwestern University.
Wal-Mart has a lot at stake. Its fast
growth was fueled by the perception it had the cheapest prices. But now
that formula is in trouble as critics charge that it takes advantage of
employees and hampers competition.
It has had very public legal problems,
paying a fine to settle federal charges that underage workers operated
dangerous machinery, and agreeing to pay $11 million to settle charges
that its cleaning contractors used illegal immigrants. And it faces
opposition to some of its store openings. Such controversy comes as the
discounter struggles with higher expenses and slower growth.
Throngs of customers keep shopping at
its stores, but image experts say that could change.
"Any retailer has to be cautious about
consumers' opinions of their business ethics and practices," said Howard
Rubenstein of Rubenstein Associates, a public relations firm.
Image also matters for investors, who
have seen Wal-Mart's stock go nowhere the last two years as shares of
rival Target have steadily risen.
Wal-Mart officials declined to be
specific about what they will say to the 50 journalists expected to be
at the conference.
"This is clearly by Wal-Mart's own
admission a damage control tour," said Christy Setzer, a spokeswoman at
the AFL-CIO, whose United Food and Commercial Workers Union is trying to
organize workers at some Wal-Mart stores.
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Consultants
Wal-Mart Needs Soul-Searching
By ANNE D'INNOCENZIO
[back to top]
The Associated Press
Thursday, March 31, 2005; 4:52 PM
NEW YORK - When Wal-Mart Stores Inc.
holds its first-ever media conference in Arkansas next week, image
consultants say the company needs to spell out how it is dealing with
controversial issues that continue to dog it, from gender discrimination
to wage-and-hour violations.
"They need to persuade people they are
bigger than people's attitudes toward them," said Clarke Caywood,
professor of public relations at Northwestern University in Evanston,
Ill.
What's important is for the world's
largest retailer to provide specifics about how it will execute better
business practices, Caywood and other image experts say.
Wal-Mart has a lot at stake. The
company's fast growth was fueled by its perception that it had the
cheapest prices around. But now that formula is in trouble as critics
charge that the retailer takes advantage of its employees and hampers
competition.
It has had very public legal problems,
paying a fine to settle federal charges that underage workers operated
dangerous machinery, and agreeing to pay $11 million to settle charges
that its cleaning contractors used illegal immigrants. And it also faces
very vocal opposition to some of its store openings. Such controversy
comes as the discounter struggles with higher expenses and slower
growth.
Despite Wal-Mart's negative image,
throngs of customers keep shopping at its stores, but that could change,
image experts said.
"Any retailer has to be cautious about
consumers' opinions of their business ethics and practices," said Howard
Rubenstein, president of Rubenstein Associates, a New York-based public
relations firm.
Wal-Mart's image also matters for
investors, who have seen Wal-Mart's stock go nowhere the last two years
as shares of rival Target Corp. have steadily risen.
"They should reveal what went wrong
... and outline in layman's language so that the public would understand
this is a true apology," Rubenstein said. If it doesn't, "their business
may prosper, but when you run into this buzzsaw, you are courting
trouble."
Wal-Mart's officials declined to be
specific about what they will say to the approximate 50 journalists
expected to gather at the conference.
The goal, according to Gus Whitcomb, a
Wal-Mart spokesman, is to "try to help journalists understand our
business, how we do business, and about us as people." He added that he
sees this as more of "an educational opportunity," than a newsmaking
event.
Still, while plenty of public
relations experts applaud the rare two-day media event, there are also
risks. Wal-Mart, faced with a dozens of lawsuits, has to be careful what
it says and what it promises because it may not be able to deliver
later.
"This is clearly by Wal-Mart's own
admission a damage control tour," said Christy Setzer, a spokeswoman at
the AFL-CIO, whose United Food and Commercial Workers Union is trying to
organize workers at some Wal-Mart stores. "They are aware of a growing
chorus of community leaders, environmentalists and religious leaders,
who are saying that Wal-Mart's values are not our values. And they need
to respond to this. It is telling that they would rather spend millions
of dollars on PR efforts than to change their business practices."
Wal-Mart clearly has ramped up a
public relations campaign. In January, the company bought full-page ads
in more than 100 newspapers around the nation to spotlight its message
that it provides opportunity for advancement and that its stores provide
mainly full-time jobs that come with a broad benefits package. Over the
past year, it has hired big name public relations companies, including
Hill and Knowlton Inc., to bolster its public relations efforts.
Last June, at its annual shareholders'
meeting, Wal-Mart announced it was changing its policies on pay,
promotions and diversity.
But bad publicity appears to keep
piling up. Just last week, the company announced that Thomas M.
Coughlin, a high-profile Wal-Mart board member and former vice chairman
resigned after an internal probe turned up evidence of financial
improprieties of up to $500,000. Three Wal-Mart employees, including a
company officer, also resigned.
© 2005 The Associated Press
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Wal-Mart's Culture Of
Crime And Greed
Jonathan Tasini
[back to top]
March 30, 2005
Thomas Coughlin, the Wal-Mart vice
chair who was recently dismissed for padding his expense account, is not
just a public relations problem for the retail behemoth. He's a product
of the Wal-Mart corporate culture. He's also not alone: Numerous other
execs have been dismissed recently for various corporate crimes.
Jonathan Tasini says that manipulation, greed and wrongdoing in the name
of profit are as much a part of the Wal-Mart business model as are those
low, low prices.
Jonathan Tasini is president of the
Economic Future Group and writes his "Working In America" columns for
TomPaine.com on an occasional basis. Tasini will be participating in an
April 6 nationally broadcast debate on the question “What's Good for
Wal-Mart is Good for America?” Details at http://www.economist.com/events/walmart/
.
The Beast of Bentonville (better known
as Wal-Mart) is grappling with a spate of management dismissals and
investigations over the past few months that appear rooted in internal
petty thievery. But rather than a few bad apples being rooted out, it’s
clear that crime, greed, wrongdoing, malfeasance and cronyism are deeply
embedded in the Wal-Mart business model. Indeed, Wal-Mart could not
survive without manipulating the system and breaking the law.
In case you didn’t catch it, Thomas
Coughlin—a former vice chair of the company and at one time a potential
future CEO candidate—was forced to resign from the board because of, as
the British Financial Times reported on its front page, an “alleged
unauthorized use of corporate-owned gift cards and personal
reimbursements that appear to have been obtained from the company
through the reporting of false information on third-party invoices and
company expense reports. The amount in controversy is estimated to be in
the range of $100,000 to $500,000.” Translation: the guy padded his
expense accounts.
In the current investigation, three
other employees, including a company officer, were also dismissed. And
back in December, three other executives and four employees were fired
for violating “unspecified” company rules. I would venture to guess that
those rules had nothing to do, for example, with treating workers badly
(that kind of conduct actually calls for a promotion at the Beast of
Bentonville, or at least a one-time visit to the company’s executive
washroom) but with other financial wrongdoing.
But why should this be surprising? The
culture of Wal-Mart encourages and condones misbehavior among its
leaders every day. Let me tick off just the highlights—or lowlights, as
the case may be.
Less than two weeks ago, the Beast
paid $11 million to settle charges that it used hundreds of illegal
immigrants to clean its stores. In February, those nice family-values
people from Bentonville agreed to pay a pathetic $135,000 and change to
settle charges of child labor violations. Think about it: a corporate
culture that tolerates endangering children. As an aside, when the child
labor deal was announced, I wrote that the level of the fine was
scandalous; the whole sweetheart deal is now under investigation by the
Department of Labor’s inspector general.
Wal-Mart is facing the largest gender
discrimination lawsuit in history—involving 1.5 million women. I hear
the company is deeply engaged in talks to settle the case for obvious
reasons: it’s guilty as hell. The depositions in the lawsuit, detailed
in Liza Featherstone’s new book, Selling Women Short, make it crystal
clear that the company, as a matter of policy, consistently broke the
most basic laws of workplace equality.
Not enough? Workers have been
illegally fired for trying to form a union, and Wal-Mart spends millions
to thwart workers basic rights, giving its union-breaking staff priority
on resources (like corporate jets) over even higher-placed managers. In
2000, meat cutters at a Wal-Mart in Texas voted for the union—and
Wal-Mart promptly violated the law by shutting down the meat-cutting
department in the store and, for good measure, closing every other
meat-cutting department in 180 other stores, just to make sure they had
stamped out any smell of unionism. Even the National Labor Relations
Board—no friend of labor—saw through the company’s actions and charged
the Beast with illegal behavior.
And, to top it off, the Beast’s
business model could not operate without the connivance of the
authoritarian regime in China. You probably never heard of a guy named
Wang Jun, but he’s one of Wal-Mart’s main men in China. Aside from being
involved in a company called Poly Technology, which is the
weapons-trading arm of the People’s Liberation Army, Jun runs a Chinese
state-sponsored investment company and ensures that Wal-Mart’s wishes
are known and satisfied by those running the Communist Party. In China,
Wal-Mart has a ready supply of underage children and under-waged adults
to produce its products. The point here is that Wal-Mart is no
free-market miracle: Its profits are a result of an artificial
suppression of wages. Wal-Mart could not operate in a truly free
market—if such a thing even existed. Instead, Wal-Mart is in cahoots
with the Chinese government, raking in profits by condoning the
violation of basic international labor standards.
Greed is a theme with the Wal-Mart
family. The family, worth a combined $95 billion, has given a stingy one
percent of its wealth to charity. By comparison, Business Week, writing
about Bill and Melinda Gates in a November cover story on the country’s
philanthropists, observed that the Gates made “history this year by
giving their estimated $3 billion Microsoft Corp dividend to their
foundation. It’s one of the largest donations in history by a living
donor. To put it into perspective, that one gift is three times bigger
than the amount that America’s richest family, the descendants of
Wal-Mart Stores Inc founder Sam Walton, has given during their entire
lifetimes .” [Emphasis added]
The company’s reaction to this record
of law-breaking has been predictable: It’s just a public relations
problem—the standard response at a company that has built its image on
myths. CEO Lee Scott, backed by millions of dollars of advertising on
television and in print publications like The New York Review of Books ,
recently embarked on a public relations tour. Speaking in Los Angeles,
he told business leaders, “We’ve got nothing to apologize for.”
When you see all the law-breaking,
malfeasance and greed around you, and your corporate leader thumps his
chest in pride, a natural human reaction might be, “Where’s my taste
here? If my company routinely violates the law or runs right up to the
edge of the law at every opportunity to squeeze out more profits, what’s
a few hundred thousand dollars in inflated expenses, morally speaking?”
Coughlin and the other management
schlubs who have been shown the door are not anomalies. They are a
reflection of a culture stretching back to Sam Walton himself—a man who
was a classic bully, willing to trample on the little guy and make a
profit off of the poverty of millions of people. That’s the Wal-Mart
way.
[back to top]
Wal-Mart hit by 21 House Democrats over ABC TV news sponsorship
By DEVLIN BARRETT
[back to top]
Associated Press Writer
March 29, 2005, 7:12 PM EST
WASHINGTON -- An ABC morning news
segment called "Only in America" should be sponsored by anyone but
Wal-Mart, according to 21 Democrats in Congress who complained Tuesday
about the company's relationship with it.
Rep. Anthony Weiner, D-N.Y., said
Wal-Mart Stores Inc.'s sponsorship of the news feature segment on "Good
Morning America" is an effort to make a false impression on viewers that
it supports American workers and products.
"To try to allow Wal-Mart to continue
to wrap itself in the American flag when it has been a company that has
been hostile to so many American values is troubling," said Weiner, who
is running for mayor of New York City this year. "More and more
Americans are asking about the price that we have to pay when Wal-Mart
comes into a community, treats workers poorly, violates immigration laws
and squashes small businesses."
In their letter, lawmakers from 10
states urged ABC News to cancel immediately Wal-Mart's sponsorship of
the "Only in America" series, which profiles Americans.
"This segment _ a segment meant to
highlight hardworking and strong-willed Americans _ is wrong and
misleading to the viewer," the lawmakers wrote.
ABC vice president Jeffrey Schneider
said the network had no plans to cancel Wal-Mart's sponsorship, adding
the company allowed "absolutely no overlap" between the advertising on
ABC News and its editorial content.
"What's kind of ironic about this
particular campaign against ABC News is that ABC News has done some of
the most aggressive reporting about Wal-Mart," Schneider said.
Wal-Mart spokesman Dan Fogleman
defended the sponsorship as an appropriate advertising choice for the
Bentonville, Ark., company, which spent roughly $137.5 billion last year
with U.S.-based suppliers and whose customers included an estimated 90
percent of the American population.
"It's frustrating that these
individuals did not contact us to seek out the facts about our company,"
he said.
Wal-Mart, the world's largest company,
has been a big target for a host of accusations about how it treats its
workers.
The company recently paid a fine to
settle federal allegations that underage workers operated dangerous
machinery and agreed to pay $11 million to settle federal allegations
that its cleaning contractors used illegal immigrants.
It is appealing a judge's decision to
certify class status for up to 1.6 million women who claim they were
victims of gender-based discrimination at the company.
The lawmakers who signed the letter
are Weiner, Carolyn McCarthy, Brian Higgins and Maurice Hinchey, of New
York; Sherrod Brown, Tim Ryan, Dennis Kucinich and Ted Strickland, of
Ohio; Tom Lantos, George Miller, Linda Sanchez and Barbara Lee, of
California; Bill Pascrell and Frank Pallone, of New Jersey; Lane Evans
and Janice Schakowsky, of Illinois; Michael Capuano, of Massachusetts;
Julia Carson, of Indiana; Raul Grijalva, of Arizona; Peter DeFazio, of
Oregon; and Neil Abercrombie, of Hawaii.
Copyright 2005 Newsday Inc.
[back to top]
Wal-Mart pitches
green design for Vancouver
CTV.ca News Staff
[back to top]
The retail discount chain Wal-Mart,
already a Goliath across North America, is fighting for a piece of turf
in one of Canada's largest cities.
Vancouver City Hall first said that
Wal-Mart was not environmentally friendly enough for the city, and sent
the world's largest retailer back to the drawing board.
Wal-Mart already has stores in nearby
North Vancouver, Burnaby, Surrey, Langley, and Abbotsford.
In order to satisfy city hall,
Wal-Mart hired architect Peter Busby to come up with a new plan.
Busby's architecture firm is a leader
on the world stage in sustainable development. His office is located in
Vancouver's Yaletown district, and according to their website, his goal
is "to inspire others to produce buildings which are not only beautiful
but contribute to the health of our environment."
After spending two years on his
design, Busby says, "there's nothing like this in North America." His
"green" design will allow the Wal-Mart store to use one-third of the
energy it takes to run a regular store. Windmills generate power and
underground wells will heat and cool the building. Skylights will
replace lamps in the store.
"There will be no lights on during the
daytime all year. That saves a lot of energy." Despite the design
changes, city councillor Anne Roberts still doesn't want a Wal-Mart in
Vancouver. "A Wal-Mart flies smack in the face of what we've been trying
to do."
Wal-Mart has applied to build on a
vacant lot on Marine Drive, in the southeast part of Vancouver. This
area has been approved for "big box" store development.
CTV's Todd Battis says that the city
is worried about the 6,000 cars expected to drive to and from the store
each day. Exhaust from the traffic would create a pollution problem, and
would also add to traffic congestion inside Vancouver.
Roberts says: "This city wants to be a
city of neighborhoods; to get away from the car."
Canadian Tire has also proposed to
build on an adjacent lot next to where Wal-Mart is planning to build.
However, Canadian Tire hasn't received the same level of opposition
Wal-Mart has from the City of Vancouver.
Wal-Mart is one of the largest
employers in the world, with more than one million employees. But it's
faced some labour issues in recent times. In Quebec, Wal-Mart is
shutting down the first store to unionize in North America this May.
Busby remains optimistic that his
environmentally friendly design will not only save Wal-Mart money but
could influence future Wal-Mart outlets for the better.
"They're a very thrifty company. If
this proves to be cheaper to run, who knows, maybe they'll change their
approach to lots of different stores."
Wal-Mart will find out this May if
their environmental changes are enough for the Vancouver City Council.
But Vancouver won't be the only major city to keep Wal-Mart out; New
York City doesn't have a Wal-Mart either.
[back to top]
Director's Ouster A Blow to Wal-Mart Legal Woes Already Weigh on
Retailer
By Michael Barbaro
[back to top]
Washington Post Staff Writer
Tuesday, March 29, 2005; Page E04
The ouster of a Wal-Mart board member
after the alleged misuse of company funds will hurt the chain's image at
a time when it is already smarting from several high-profile legal
disputes and is trying to rebut its fiercest critics, according to an
analyst who tracks the retailer.
The chain's chief executive, H. Lee
Scott Jr., "has his hands full with issues that percolated under his
tenure," said Bernard Sosnick, a retail analyst at Oppenheimer & Co. "It
might take a while for Wal-Mart to burnish its somewhat tarnished"
reputation.
Wal-Mart this month agreed to pay $11
million to settle federal allegations that illegal immigrants were used
to clean its stores. And it still faces a class-action lawsuit, filed on
behalf of 1.6 million current and former female employees, claiming
gender discrimination.
Scott is expected to address the
conduct of the former board member, Thomas M. Coughlin, today in a
telecast that will be broadcast to Wal-Mart's 1.2 million U.S.
employees. In that appearance, Scott "will encourage associates to
always have the courage to come forward if they suspect wrongdoing,"
said company spokeswoman Mona Williams.
Coughlin, who was the No. 2 executive
at the company until last December, was asked to step down from the
board after a disagreement over the results of internal investigation
into alleged financial improprieties that totaled $100,000 to $500,000,
the company said Friday.
A six-week investigation prompted the
company to fire three employees, including a company officer, Wal-Mart
said. The probe focused on the alleged unauthorized use of corporate
gift cards and suspect expense reports.
The company declined to offer more
details and has turned the case over to the U.S. attorney for the
Western District of Arkansas.
The significance of Coughlin's ouster
stems from his commanding position within the company. As vice chairman
of Wal-Mart Stores Inc., he was responsible for Wal-Mart, Sam's Club and
Walmart.com. He was "presumably a guardian" of Wal-Mart founder Sam
Walton's legacy, Sosnick wrote in a research note. "Any involvement in
improprieties would indicate the ethos of the founder is waning."
Coughlin did not return a phone
message yesterday.
Coughlin, who came to Wal-Mart in 1978
as a vice president of security, rose quickly through the company's
ranks and, two decades later, was considered a strong candidate to
succeed David Glass as chief executive -- a job that instead went to
Scott in 1998.
Robert Slater, author of "The Wal-Mart
Decade," said Coughlin had a reputation "for being blunt and
tough-minded."
"Almost all of Sam Walton's successors
exuded a calmness, almost a gentleness; Tom Coughlin was different,"
Slater wrote. "He was big and brash and looked like an aging NFL
football tackle."
When he learned of a manager who
failed to spend enough time on the sales floor, Coughlin simply locked
him out of his office, according to Slater.
Coughlin was popular among employees.
Julie Pierce, a former Wal-Mart store manager, said Coughlin personally
responded to her e-mails after she was fired from a store in Louisiana
-- and helped her win back the job.
"The man was there for us," Pierce
said.
Jon Lehman, another former Wal-Mart
manager, said he was "shocked" to learn Coughlin was under
investigation. "He was this larger-than-life figure" within the company,
Lehman said, "who just seemed beyond reproach."
In an e-mail to employees over the
weekend, Scott said he anticipated "strong reaction to this news and
that is understandable."
Williams said that Wal-Mart initiated
the investigation on its own and that the incident "underscores the
strength of the Wal-Mart culture and the fact that our standards of
integrity apply to everyone with no exception."
Jeff Stinson, an analyst at FTN
Midwest Securities Corp., agreed. Wal-Mart "is bigger than one person,"
he said. "The Coughlin situation shows how seriously the company takes
its ethics."
© 2005 The Washington Post Company
[back to top]
Wal-Mart marches closer to Columbus' center Convenience stores up next?
Kathy Showalter
[back to top]
Business First
March 25, 2005 print edition
Wal-Mart Stores Inc. has forged its
Central Ohio retail network by putting up discount stores and Sam's Club
warehouses in the suburbs that encircle Columbus.
Now it's ready to move in on the
city's urban core.
Executives from the Bentonville,
Ark.-based retailer met with area lawmakers in mid-March to talk about
the company's development plans. And though they didn't reveal a
timetable for building inner-city stores and its Neighborhood Market
convenience stores, the executives did plant some seeds.
"They indicated they may come to us
with some possible development (projects) closer to the central city,"
said Columbus Councilwoman Mary Ellen O'Shaughnessy, "but they were no
more specific than that."
But that's exactly what Wal-Mart plans
to do. Keith Morris, manager of community affairs for the world's
largest retailer, pointed to other communities - including Baltimore,
Philadelphia and Chicago - as examples of what's in store for Columbus.
"We started in Cincinnati on the
outskirts," Morris said. "Now we have stores that are up and running
inside the (Interstate 275) loop, and more under construction."
Columbus picture And it's just
starting in Columbus:
Wal-Mart will build a
180,000-square-foot Supercenter at the Carriage Place Shopping Center on
Bethel and Sawmill roads in the city. It will tear down the plaza's
anchor spaces, once filled by a Big Bear supermarket and Drug Emporium,
and replace them with a single Wal-Mart store. Wal-Mart plans to build a
Supercenter store on East Main Street in Whitehall. The company also is
negotiating for property on East Broad Street at Rose Hill Drive, east
of a Lucent Technologies Inc. research building. There it would build a
Supercenter a short walk from two retail plazas. Morris, who estimated
that all three new stores could be open in the next 18 months,
attributed the expansion to Wal-Mart's success in Central Ohio.
"We open one store (and see) where the
customers are coming from," he said. "How successful that store is
determines where or when we'll open our next (Supercenter). Each time a
store does well and it draws customers from a broader radius than it was
originally intended, it opens the door for more stores."
Wal-Mart operates 14 stores in
Franklin and surrounding counties, plus four Sam's Club stores. It has
none of the 40,000-square-foot Neighborhood Market stores in the area.
Retail analyst Burt Flickinger,
managing director of New York-based Strategic Resource Group, a
consulting firm, said there is a pattern to the giant retailer's
expansion.
"Neighborhood Markets come right after
Wal-Mart rings the outer-urban and inner-urban areas," Flickinger said.
The nearest Neighborhood Market stores
are in northern Kentucky, outside of Cincinnati, and in Indianapolis.
Flickinger likened Wal-Mart's strategy
to one used to win wars. Wal-Mart, he said, conquers the countryside
first, the outer suburban areas next and then moves in on
near-inner-city neighborhoods.
"That's a long-accepted military
strategy that's been successful by all the countries that have won wars
over the last 50 years," Flickinger said. "It's been a successful
strategy for Wal-Mart."
But Wal-Mart's needs are changing in
the process. For its 200,000-square-foot Supercenter stores, the company
typically seeks at least 14 acres. But finding large parcels is
difficult in dense urban neighborhoods, so Wal-Mart is experimenting
with store sizes. Sometimes the urban stores are divided, with its
lawn-and-garden operations across the street, or the stores are
two-story designs.
A 99,000-square-foot Supercenter,
which Wal-Mart is testing in Florida and Texas, can get by on a 5-acre
site, Flickinger said.
Regardless, the effect on inner-city
retail is much the same as it is in the suburbs.
"Unionized stores end up closing,"
Flickinger said. "Union members lose their jobs. Some of the high-paying
jobs are gone. Wal-Mart Supercenter saturation often catalyzes
bankruptcies and liquidations of the regionals."
Why Ohio? Flickinger said Ohio is
particularly important for Wal-Mart's growth, because of the strength of
two rivals - Kroger Co. of Cincinnati and Grand Rapids-based Meijer Inc.
"They want to put more profit pressure
on their two most successful competitors," Flickinger said. "Unlike many
of its competitors, Kroger has been successful winning wars against
Wal-Mart with all the various (Kroger) formats."
Wal-Mart executives have long
considered Meijer a strong competitor, Flickinger said.
"Wal-Mart's internal strategy is to
knock out its best competitors on one side and the weakest competitors
on the other," he said.
Among the weak competitors is Kmart,
Flickinger said.
"There's an internal mantra at that
company: Wal-Mart does not win until its competitors fail," he said.
© 2005 American City Business Journals
Inc.
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Union asks Quebec labour relations board to halt Wal-Mart store closure
[back to top]
MONTREAL (CP) - The United Food and
Commercial Workers Union filed an application Thursday asking the Quebec
Labour Relations Commission to delay the closing of the Wal-Mart store
in Jonquiere.
Workers at the store had been trying
to negotiate their first contract. The U.S. retail giant, citing
financial trouble, announced in February it would close the store in
May.
However, Yvon Bellemare, president of
the UFCW's local 501, said the union believes the closure was to stop
employees from unionizing.
"In our view, the real reason for
closing the Jonquiere store is that the employees stood their ground by
unionizing, and not because of any alleged financial difficulties,"
Bellemare said in a release.
"We feel that this closing really
amounts to dismissing people for engaging in union activity."
The union is asking the board to delay
the closure pending rulings on employee dismissals and the content of a
collective agreement.
UFCW represents more than 45,000
members in Quebec.
It is affiliated with the FTQ,
Quebec's largest union confederation with 500,000 members.
© The Canadian Press, 2005
[back to top]
Internal scrutiny
led to Wal-Mart ouster
Posted 3/25/2005 7:11 PM
[back to top]
LITTLE ROCK (AP) — A high-profile
Wal-Mart (WMT) board member resigned Friday after an internal
investigation turned up evidence of financial improprieties of up to
half-a-million dollars. Three Wal-Mart employees, including a company
officer, also lost their jobs. The world's largest retailer said it
asked Thomas Coughlin, also a former president and CEO of the company's
stores division, to step down because of "a disagreement" over the
results of the probe, which involves $100,000 to $500,000, and his
"response to questions concerning his knowledge of certain
transactions," according to a regulatory filing.
The Securities and Exchange Commission
document does not directly state what role, if any, Coughlin had in "the
alleged unauthorized use of corporate-owned gift cards and personal
reimbursements that appear to have been obtained ... through the
reporting of false information on third-party invoices and company
expense reports."
In a separate statement, Bentonville,
Ark.-based Wal-Mart said that it did not expect any adverse financial
impact from the investigation. The company did not name or otherwise
identify the three fired employees and declined further comment Friday.
Wal-Mart also said it initiated the
investigation on its own and has referred its findings to the U.S.
Attorney for the Western District of Arkansas. The U.S. Attorney's
office had no comment.
Coughlin, a 28-year company veteran,
was most recently the board's vice chairman. Previously, he had served
as executive vice president, president and chief executive of the
Wal-Mart Stores division and Sam's Club USA. He also serves on the board
of directors of ChoicePoint.
In his resignation letter to Wal-Mart
that accompanied the SEC filing, Coughlin wrote, "I leave with warm
feelings for the company and all the people who have made it great. I
have appreciated the opportunity to serve." He could not be reached for
comment Friday.
Coughlin was often referred to as
Wal-Mart's No. 2 executive. The company announced in December that he
would retire in January to spend time with his family and pursue other
business interests. His term on the Wal-Mart board runs through June
2005. He has been vice chairman and a board member since April 2003.
In February, Bentonville announced it
would name its new public library after Coughlin; the Walton Family
Foundation and Wal-Mart Sam's Club Foundation donated $4 million to the
project.
[back to top]
Bill Allots $37M for
Wal-Mart HQ Street
03.25.2005, 10:08 AM
[back to top]
Associated Press
The U.S. House has approved a federal
highway bill that includes $37 million for widening and extending the
Bentonville street that provides the main access to the headquarters of
Wal-Mart Stores Inc.
The company says it asked U.S. Rep.
John Boozman, R-Ark., to help get federal money for the proposed
project. U.S. Rep. Don Young, R-Alaska, added an amendment that put the
work into the $284 billion bill, which is now before the Senate.
Wal-Mart spokesman Jay Allen said the
company wants Eighth Street improved so workers will have an easier time
getting to their jobs. In the time Wal-Mart's headquarters has been at
the site, the company has grown at a much greater rate than the street
has been improved. Wal-Mart, as measured by sales, is the world's
largest company.
"We have people living all over the
area," Allen said. "Infrastructure in northwest Arkansas is a big issue
for us. This would represent another east-west corridor connected to the
interstate, which would benefit everybody."
The money in the transportation bill
would widen the street and pay for connecting it to Interstate 540.
Linking the road to the interstate could be tricky because exits have to
be at least a mile apart. A connector road could be built tying Eighth
Street to a nearby exit or the road could be extended to intersect with
the interstate at another spot.
Boozman spokesman Patrick Creamer said
the congressman's request for the funding was penciled in for $3 million
when the bill was in committee.
"It was very unexpected on our end,"
Creamer said. "It's rare that you get full funding."
Young, chairman of the committee,
inserted new allocations for hundreds of projects around the nation the
day before the House passed the $284 billion bill March 10. The
Bentonville project was among the late additions.
Bentonville officials have said $37
million would cover widening the street from two to five lanes and
connecting it to I-540.
The Senate is expected to vote on its
version of the bill in April.
[back to top]
“ALL WE WANT TO DO IS GROW”: WAL-MART LOOKS FOR NEW WORLDS TO CONQUER
By Philip Mattera
[back to top]
Updated March 24, 2005
Corporate Research E-Letter No. 52, March-April 2005
“All we want to do is grow.” This is
the way Wal-Mart chief executive H. Lee Scott, Jr. has summed up his
company’s mission. And grow it has, becoming the world’s largest
corporation in terms of revenue. Of its $285 billion in sales last year,
some $10 billion reached the bottom line—a level of profit attained by
only a handful of business giants.
Yet all is not well at the
Arkansas-based firm. There are signs that the company’s 3,500 domestic
outlets are beginning to saturate the U.S. retail landscape. Same-store
sales have been increasing at a much slower rate than at rival Target
Corp., which is only one-sixth its size. High energy prices and low
blue-collar wage growth are depressing the disposable income of its core
customer base. At the same time, Wal-Mart is facing significant
opposition to its move into the big-city market, and the labor movement
is mobilizing unprecedented resources to confront the company. A string
of controversies—the use of undocumented workers, alleged child labor
violations, employees forced to depend on Medicaid for health coverage,
etc.—has forced Wal-Mart to spend large sums trying to repair its public
image.
As part of its strategy to regain
momentum, Wal-Mart is escalating its movement into new lines of
business. Over the past decade the company has had stunning success
grafting huge supermarkets onto many of its general-merchandise outlets,
revolutionizing the food business in the process. Now Wal-Mart is
seeking to replicate that success in other areas. Not only does the
company want to be your grocery, it wants to be your bank, your gas
station, your pharmacy and probably any other service it can adapt to
its high-volume, low-price model.
Wal-Mart’s aspirations are not just a
corporate strategy story. Given the company’s enormous size, any move
into a new field has dramatic consequences for the existing players,
especially smaller businesses. It is a question, as a story on
Forbes.com put it, of who will be “Wal-Mart’s next victims.”
BANKING AT THE CASH REGISTER
One of the longstanding complaints
about Wal-Mart is that the huge sums of money passing into its coffers
each day are quickly transferred to corporate headquarters, with little
or no business given to local banks in the communities where stores are
located. If Wal-Mart accomplishes one of its goals, the impact on local
financial institutions will be even worse.
Since the late 1990s the company has
been seeking to get into the banking business itself. It is not
unprecedented for a large retailer to move into financial services.
Sears Roebuck pursued such a strategy in the 1980s with the purchase of
the Dean Witter brokerage house and the introduction of the Discover
credit card--both of which were acquired by Morgan Stanley in 1997. Yet
the prospect of a company as large as Wal-Mart entering the field,
particularly retail banking, has generated intense opposition.
The battle erupted in 1999, when
Wal-Mart filed an application to acquire Federal BankCentre, a small
federal savings bank in Broken Arrow, Oklahoma. Community bankers
lobbied Congress intensively and won passage of a bill that barred
commercial firms from acquiring thrift institutions.
Wal-Mart responded in 2001 with an
announcement that it would offer banking services to its customers
through a joint venture with TD Bank USA, a subsidiary of Canada’s
Toronto-Dominion Bank. Such a partnership was said to face lower
regulatory hurdles than an outright acquisition of a bank. Yet the
federal Office of Thrift Supervision reacted negatively to the plan,
especially the idea that store employees would also work as bank
personnel.
The next skirmish occurred in
California in 2002, when Wal-Mart took a different approach and
announced plans to purchase Franklin Industrial Bank. Although the
Arkansas company claimed it was seeking only to reduce its costs in
handling more than 35 million debit-card transactions a month, the
California legislature promptly enacted a law barring non-financial
companies from purchasing state-chartered banks, including industrial
loan companies (ILCs) like Franklin that provide limited banking
services.
Recently, a trade publication reported
that Wal-Mart is preparing to apply for the right to open an ILC in
Utah, one of a handful of states that allow non-financial corporations
to own such institutions. “It’s not a question of if Wal-Mart’s going to
be a bank,” a University of North Carolina finance professor told
Business Week (February 7, 2005), “it’s a question of when.”
In the meantime, Wal-Mart has been
expanding its offerings of other non-bank financial services. After
resisting the idea for many years, in 1996 it introduced its first
co-branded credit card—a MasterCard issued by Chase Manhattan—but the
product was later dropped. In 1999 Wal-Mart teamed up with GE Capital to
bring out its own private label card, which was aimed at its
lower-income customers. Earlier this year, the retailer again joined
with GE as well as Morgan Stanley to introduce a Wal-Mart Discover card.
For those customers who probably
cannot qualify for any kind of plastic, Wal-Mart has been making a big
push into services such as money transfers, money orders and check
cashing. This includes an arrangement with SunTrust Banks under which
several dozen Wal-Mart Money Centers by SunTrust have been opened.
In all these activities, Wal-Mart is
shrewdly continuing its focus on low-income consumers, many of whom are
shunned by commercial banks and are exploited by high-fee
financial-service providers such as neighborhood check-cashing outlets.
PRESCRIPTION FOR GROWTH
Wal-Mart has long been in the
drugstore pharmacy business; it celebrated the opening of its 1,000th
pharmacy back in 1990. Since then it has made its way toward the top of
the field and now trails only the industry giants: Walgreens, CVS and
Rite Aid.
Wal-Mart did not get where it is today
by settling for fourth place. Last year the company sought to improve
its position by testing 24-hour pharmacy service at some of its stores.
It also created a system called Easy Pay that allows pharmacy customers
to pre-register a credit card to expedite the filling of prescriptions.
Analysts question the extent to which
Wal-Mart can apply its usual business model to a field largely dictated
by fixed reimbursement arrangements with public and private third-party
payers. But that hasn’t stopped the bean-counters of Bentonville from
trying to cut corners.
In fact, the company got itself in
trouble with the feds for doing so. In June 2004, the U.S. Department of
Justice announced that Wal-Mart had agreed to pay $2,866,904 to settle
allegations that the company had submitted false prescription claims to
federal health insurance programs such as Medicaid. The company’s
pharmacies were alleged to have dispensed partial or “short”
prescriptions due to insufficient stock, while it billed the government
programs for the full quantities. The settlement amount in the case,
which began as a whistleblower complaint, was to be divided up among the
federal government, the District of Columbia, the states participating
in the suit and a whistleblower. The company also agreed to enter into a
Corporate Integrity Agreement with the Office of the Inspector General
of the Department of Health and Human Services.
Wal-Mart has also fought against state
efforts to control the amounts paid to the company for filling
prescriptions for Medicaid participants. In 2000 Arkansas moved to
reduce those payments to Wal-Mart and other large drugstores, arguing
that the cuts were in line with the discounts that the chain pharmacies
gave to HMOs. Wal-Mart protested the move and brought suit in federal
court, claiming the policy violated the equal protection clause of the
14th Amendment. According to press reports, the company also quietly
asked its employees to call the governor’s office to protest. A federal
judge in Little Rock ended up ruling in favor of Wal-Mart and Walgreens,
which had also joined the suit.
Another aspect of the pharmacy
business in which Wal-Mart has generated controversy is the issue of
overtime pay for druggists. The company has insisted on treating
pharmacists as salaried employees who are not eligible for premium pay
for extra hours. A federal court in Colorado had ruled against the
company, but last month the 10th Circuit Court of Appeals ordered a new
hearing in the case.
STEPPING ON THE GAS
In 1996 Wal-Mart entered into an with
agreement Murphy Oil (also based in Arkansas) to begin installing gas
stations in the parking lots of Wal-Mart stores, mainly in the
southeast. Before long there were allegations that the operations, which
used the Murphy USA name, were selling fuel at artificially low prices.
Wal-Mart and Murphy found themselves being sued under little-known laws
in about nine states that prohibited gas from being sold at below cost.
The companies fought back, painting
themselves as friends of consumers. In Florida, for instance, they
bankrolled a group called the Coalition for Lower Gas Prices. They also
kept expanding the number of gas stations operated by Murphy via leases
with Wal-Mart, reaching 500 across some 20 states by 2002.
This, in turn, has sparked efforts by
legislators in states without prohibitions on low-cost gasoline sales to
adopt such restrictions. Last year, a state representative in Kentucky
accused companies such as Wal-Mart of using gasoline as a loss leader to
attract customers for other products. The head of the Michigan
Association of Convenience Stores warned: “If you drive the little guys
out of the marketplace, there’s no one to compete with the big guys.”
Now Wal-Mart has apparently decided
that the gasoline business is so attractive that it wants to sell fuel
under its own name. In recent weeks, the company has begun installing
its own pumps outside several Supercenters and Sam’s Club outlets in
states such as Virginia and Missouri. Earlier this month a trade
publication called Oil Express reported that Wal-Mart intended to have
“up to 200 or 300 more within a year or so” and “could exceed 500 later
this decade.” Given the recent rise in energy prices, Wal-Mart may see
an opening for an even more rapid move into the field, making
independent gas stations in some parts of the country an endangered
species.
NO LIMITS TO GROWTH
As dismaying as these facts may be to
those concerned about Wal-Mart’s size and power, it’s crucial to
remember that the wizards of Bentonville are not infallible. One
significant failure came in the area of auto sales. In 2002 Wal-Mart
joined with Asbury Automotive Group in a pilot program called Price 1 to
sell used cars in lots adjacent to Supercenters. After a year the
initiative was terminated after it became clear that Wal-Mart did not
have the expected drawing power.
Wal-Mart is willing to abandon ideas
that do not pan out in the marketplace, but it is loath to give in to
its opponents, whether from small business, labor unions, environmental
groups or community organizations. “There’s no limit to Wal-Mart’s
growth,” CEO Lee Scott once said. That’s not just a projection but a
warning that the colossus of retailing will not be deterred in its
campaign to transform the business world.
Links to some small-business advocacy
groups concerned about Wal-Mart
American Independent Business Alliance
American Small Business Alliance
Hometown Merchants Association of
America
Independent Community Bankers of
America
National Association of Convenience
Stores
National Community Pharmacists
Association
National Grocers Association
National Trust for Historic
Preservation and its Main Street Center
New Rules Project of the Institute for
Local Self-Reliance
Petroleum Marketers Association of
America
[back to top]
Two for the price of one Wal-Mart plan avoids size limit by splitting
store
By STEPHEN MANNING
[back to top]
Associated Press
March 24, 2005, 8:52PM
DUNKIRK, MD. - The fight last summer
was similar to other big box battles across the country: Wal-Mart
proposes a massive retail store, community groups rally against it, and
local lawmakers pass restrictive zoning laws designed to keep the
sprawling store out of town.
But the story of Wal-Mart's plans to
build in the Calvert County town of Dunkirk has a unique sequel. Faced
with limitations that would block plans for a 145,000-square-foot store,
Wal-Mart came up with a way to circumvent the new rules — splitting the
store in two.
Two separate Wal-Marts, standing next
to each other but not connected, would be built on the site along
four-lane Maryland 4, at the gateway to the fast-growing county in
Washington's outer suburbs.
One would house Wal-Mart's retail
section, the other a garden center. Both would share a parking lot. And
both would be smaller than the 75,000-square-foot limit Calvert passed
last year.
The Bentonville, Ark.-based company
says this is the first time it has suggested splitting stores to get
around restrictive zoning ordinances.
The company has to be adaptable as it
meets resistance from local communities, Wal-Mart spokesman Mia Masten
said.
Its Dunkirk proposal is legal and
meets what company officials believe is demand from potential customers,
she said.
"We have to be flexible with what we
are given, so we modified our plan," Masten said. "We abided by the
rules of the ordinance."
Plan on hold It's not guaranteed that
the stores will be built — the county's planning commission put
Wal-Mart's proposal to split the stores on hold while the Calvert Board
of Commissioners decides whether the store-size ordinance needs to be
changed. The company's proposal may be legal, said John Ward, the
planning commission's chairman, but Wal-Mart is ignoring the message
officials tried to send when the big-box caps were passed last year.
"It violates the intent of the
regulation," he said.
Local residents who fought the
original store were aghast when they discovered at a January meeting of
the county planning board that Wal-Mart and its developer still planned
to build in Dunkirk.
'Beast' not beaten "We thought we had
beaten the beast, but apparently not," said Robin Gottlieb of the
organization Calvert Neighbors for Sensible Growth. "If they come in
saying, 'We are going to do what we want whether you like it or not,'
it's disrespectful of the community's wishes and arrogant."
Bordered by the Chesapeake Bay and
Patuxent River, Calvert County was once home mostly to farmers and
watermen, far enough from Washington to be relatively untouched by urban
life. But as the city's suburbs crept farther out, Calvert's population
began to boom. Calvert had the biggest percent increase in population of
any county in Maryland in the 2000 Census.
Much of that growth has centered on
Dunkirk, a small town in the northern part of the county. Developments
of large homes with expansive yards sprout off Maryland 4. Commuters
heading to and from Washington crowd the road during rush hour.
That growth convinced Wal-Mart that
Calvert was a ripe market, Masten said. Not only did the company propose
the store in Dunkirk, but it also planned to expand its store in nearby
Prince Frederick to a 187,000-square-foot Supercenter.
However, many in the county feared
that two big Wal-Marts would drive local shops out of business and bring
more unwanted traffic to the region.
Calvert Neighbors for Sensible Growth
collected hundreds of signatures on a petition urging the county to
toughen zoning laws to combat big-box stores.
Store cites research Although local
officials tried to block Wal-Mart from building in Dunkirk, Masten said
the company's market research convinced it that people in the region
want a store.
"Customers were excited about having a
Wal-Mart in Dunkirk," she said. "Customers should decide where they shop
as opposed to officials."
Calvert Neighbors for Sensible Growth
has urged county planners to study a zoning law written by the Idaho
town of Hailey to keep big-box stores from building multiple stores on
one site.
[back to top]
As Wal-Mart
Expands in Mexico, Opposition Grows
Tue Mar 22, 12:37 PM ET
[back to top]
By Lorraine Orlandi
Reuters
PATZCUARO, Mexico - A Purepecha Indian center known for its mountain lake and mystical Day of
the Dead ceremonies each November has become the newest battleground
over Wal-Mart Stores Inc. in Mexico.
The world's largest retailer's
proposed store in Patzcuaro is the second in six months to trigger
opposition cast in nationalistic terms, pitting ancient traditions
against U.S.-style capitalism.
"It's the Day of the Dead vs.
Halloween," said Homero Aridjis, a writer who joined an unsuccessful
campaign last fall to stop a Wal-Mart-owned store near the archeological
ruins at Teotihuacan outside Mexico City. In that battle, the two sides
came to blows.
Aridjis and other opponents say the
Patzcuaro store, which is awaiting approval, would destroy small
business in the heart of the Central Mexican mountain town and erode a
way of life based on the familiar commerce of fruit stands, butcher
shops and generations-old artisanry.
The fight against the discounter is
inspired by successful challenges on Main Street, USA. In Mexico,
though, resistance is spiced with national pride and no small dose of
bitterness left from foreign conquest centuries ago.
"They fool us like the Spaniards did,"
said Patzcuaro printer Marco Antonio Garces. "They don't come on
horseback, but they dazzle us with automatic doors and air conditioning.
They'll trade Chinese junk for what little we have."
To Guadalupe Loaeza, a newspaper
commentator and self-confessed Wal-Mart shopper, such talk sounds
misplaced in a country where citizens toss garbage into the street and
pay little mind to preservation.
The rhetoric really reflects Mexico's
love-hate relationship with its powerful northern neighbor, Loaeza said.
"More and more, we import lifestyles
resembling the American way of life," she said. "We feel seduced, and at
the same time threatened."
In the past decade, Wal-Mart de
Mexico, or Walmex, has become the nation's No. 1 retailer and largest
private employer. It now has almost 700 stores and restaurants, using
aggressive expansion and low prices to take business from established
supermarkets.
"It's the convenience," said Leticia
Aguirre, who welcomes Wal-Mart. The Patzcuaro mother of two chalks up
opposition to sheer self-interest on the part of local merchants.
"They're afraid the competition will be strong," she said.
MORE STORES, MORE OPPOSITION
Walmex has invested some $2.5 billion
in Mexico. "We have a commitment to Mexico, a long-term view in this
country," spokesman Raul Arguelles told Reuters.
But as Walmex plans to open 70 new
stores this year, opposition spreads.
Mexico City merchants floated the idea
of legislation to protect local business by limiting Walmex's growth.
Walmex executives and industry analysts say singling out one company
would be unfair and impractical.
"If our competition opens a store,
does nothing happen to the businesses around it?" Arguelles said.
Proponents say Wal-Mart brings jobs,
investment and keeps prices down in communities.
"Wal-Mart typically lowers the cost of
food and general merchandise by 15, 20, 25 percent," said analyst Robert
Ford of Merrill Lynch in New York. "Opponents feel strongly and are
willing to take time to protest. The people that desperately need
(Wal-Mart), they're working to get by."
Until last year, there was no visible
organized opposition to Wal-Mart in Mexico, despite a vocal movement in
U.S. neighborhoods to block the big-box stores.
Any resentment stayed mainly in Mexico
boardrooms as established retailers reinvented themselves to survive.
The top three rival supermarket chains
formed a purchasing alliance in 2003 to cut costs in hopes of winning
back customers from Walmex with more competitive prices.
Then a Walmex-owned Bodega Aurrera
store sprouted near the Teotihuacan pyramids -- potent symbols of
Mexican heritage -- and popular anti-globalization sentiment was
galvanized.
"It was like planting a stake in the
heart of ancient Mexico," said writer Aridjis, who with other artists
and intellectuals urged President Vicente Fox (news - web sites) to
block the store.
It opened in November to cheers from
budget shoppers.
Ironically, Wal-Mart may awaken
consciousness about urban planning in Mexico. The Teotihuacan fight led
the government to promise a long-term development plan for the
archeological zone, and the Patzcuaro controversy has prompted similar
soul searching over the future of this picturesque town.
[back to top]
Outsmarting
Wal-Mart Price isn't everything
A new report names
5 retail Davids thriving against the Goliath.
March 22, 2005: 9:22 AM EST
[back to top]
By Parija Bhatnagar
CNN/Money staff writer
NEW YORK (CNN/Money) - How do you
outsmart Wal-Mart? By not trying to.
It sounds counterintuitive. But a new
report says the secret to retailers' survival in a Wal-Mart world isn't
about attempting to outrun the 800-pound retail gorilla but about the
ability to maneuver around it, according to a recent study entitled
"Outsmarting Wal-Mart" from the global retail practice unit of New
York-based consulting firm Bain & Company.
So who's thriving in a Wal-Mart
(Research) world?
The report's authors, Darrell Rigby
and Dan Haas, picked Best Buy (Research) in consumer electronics;
Walgreen (Research) in pharmacy products; Wal-Mart's arch-rival Target
(Research) in the discount arena; PetsMart (Research) in pet supplies;
and privately held regional chains HEB and Publix among grocers.
The CEO of one successful Wal-Mart
competitor was quoted in the report as describing his strategy as the
following: "It's like the two outdoorsmen who wake to find a raging bear
at their campsite," he said. "One camper slowly stands and backs away;
the other starts to lace up his sneakers. 'You can't outrun the bear!'
whispers the first. 'I don't have to,' replied the second. 'I just have
to outrun you!'"
Competing with Wal-Mart, the world's
largest retailer, on price alone is futile. Wal-Mart's mantra of
"everyday low prices" may as well be written in stone.
That's how it pounded its rivals and
built it $288 billion retail empire -- setting prices not just below the
competition but close to rock bottom while still making a profit.
"Wal-Mart clearly wins on price, and
to a lesser degree, selection -- but nowhere else," the report said.
"Price isn't everything."
According to Rigby and Haas, these
retailers have successfully managed to "co-exist and even thrive" in the
same forest as Wal-Mart because they focused not just on boosting sales
but on becoming the best in their arena in terms of quality, product
selection, in-store service and convenient locations.
"Two-thirds of shoppers find
Wal-Mart's assortments, middling product quality and limited services
not worth the savings," the report said. "That means, regardless of
Wal-Mart's proximity, there are plenty of customers looking for
alternatives."
Holiday problems Wal-Mart learned that
lesson this past holidays when shoppers snubbed the discounter after it
not only scrimped on holiday discounts but also lacked an exciting array
of hot products.
Bain & Company research, which was
published in the Harvard Business Review, found four factors that have
helped companies such as Best Buy or Target do well despite Wal-Mart's
formidable presence in their market.
First, these companies have quickly
captured market share by gobbling up less profitable competitors, or by
buying the assets of dying rivals.
The report singles out Target as an
example, saying the company was able to win over customers that were
once loyal to now-defunct discount chains such as Bradlees, Ames and
Caldor. More recently, Target has distanced itself from Wal-Mart through
its popular offering of low-priced trendy, designer-created clothing and
home products.
Second, even if Wal-Mart takes 30
percent of any regional market that it enters, that still leaves 70
percent of the market for other retailers to serve customers in better
ways than Wal-Mart. Wowing the customer is one critical way to build
customer loyalty, the report said.
Rigby, who is head of Bain's Global
Retail unit, cites Best Buy as an example. "Best Buy outsmarted Wal-Mart
by carrying a deeper assortment and better quality of products," Rigby
said. "Additionally, the company differentiates itself from Wal-Mart by
the services it provides to its customers, such as its in-house repair
team called the 'Geek Squad."
It's the same story with PetsMart, he
said. "The retailer offers more variety of pet products than Wal-Mart.
Pet lovers probably also like the fact that they can bring their pets
into a PetsMart, which is something that Wal-Mart would probably frown
upon."
Third, even if they can't squarely
match Wal-Mart on price, it's still important that retailers sharpen
their prices to become more competitive. One way to do that, the report
suggests, is for companies to train local store managers to identify
pricing opportunities and challenges and quickly respond to them.
Finally, Rigby and Haas find that
since market prices generally decline by about 10 percent when Wal-Mart
enters a market, it's vital that companies playing in Wal-Mart's
playground keep operations tight, reduce operating costs and eliminate
supply chain redundancies.
[back to top]
Union applies to certify Wal-Mart store in Gatineau, Que.
Mar 22
[back to top]
The Canadian Press
A Canadian union is making another
attempt to unionize workers at a Quebec store run by U.S. retail giant
Wal-Mart, this time in Gatineau.
United Food and Commercial Workers
Canada said Monday it has applied to certify workers at the Wal-Mart
store in Gatineau, a suburb of Hull, in the National Capital Region. The
move comes a month after the world's largest retail chain announced it
will close in May a Wal-Mart location in Jonquiere, Que., where workers
had been trying to negotiate their first contract.
The move in Gatineau continues the
union's ambitious drive to organize workers at Wal-Mart, which is almost
entirely non-union across North America. The UFCW has received union
certification for auto repair shop employees at the Wal-Mart store in
St-Hyacinthe, Que., though Wal-Mart workers in Windsor, Ont., voted two
weeks ago against unionization.
Two separate applications for union
certification were filed with the Quebec Labour Relations Commission for
the store in Gatineau: one for workers inside the main store and a
second for employees at the store's Tire and Lube Express shop.
"Wal-Mart will have to get used to
this. Employees are firmly committed to improving their working and
living conditions, and we are there to support them," Guy Chenier,
president of UFCW Canada local 486, said in a release.
The union local represents more than
2,000 members working in the retail sector in Quebec's Outaouais region.
It is affiliated with the FTQ, Quebec's largest union confederation with
500,000 members.
The union drive in Quebec will have to
continue without one of its leaders after Marie-Josee Lemieux died
Sunday of a heart attack. She was 40 years old.
Lemieux was president of Local 503,
which succeeded in organizing the store in Saguenay, Que., about 250
kilometres north of Quebec City. The company later cited unprofitability
for its decision to close the location May 6.
© The Canadian Press
[back to top]
Lone Star
Showdown
Supermarkets are
struggling in Dallas-Fort Worth, where Wal-Mart wears the badge
by Jon Springer
[back to top]
Supermarket News
As the cliché goes, everything is
bigger in Texas. That certainly applies to food retailing in the
Dallas-Fort Worth market. Wal-Mart Stores’ evolution into a force in
food retail looms bigger there than virtually any metro area in the
country. Since the Bentonville, Ark.-based mass merchant selected the
Dallas-Fort Worth area to experiment with placement of both its
supercenter and Neighborhood Market concepts, it has grown to the point
where it has not only caught the leaders in market share –it is pulling
away as well. That’s meant bigger threats to national supermarket
operators, which are challenged in DFW not only the pressure to keep
prices and costs near Wal-Mart’s, but also by the need to differentiate
from it. Along the way, big mistakes in previous strategies have been
exposed, and big risk in format evolution and operations are being
undertaken. There’s also a big danger that Texas juggernaut H.E. Butt
Grocery will expand its presence in Dallas after success in other Texas
markets against the very same competitors. “Dallas is a market where
Wal-Mart’s super centers rule,” Perry Caicco, a supermarket analyst for
CIBC Word Markets, Toronto told SN. “Their amazing growth has left the
local competition in shock.” Specifically, Wal-Mart’s gains have
accompanied retreating market share for many operators, including
Albertsons, Boise, Idaho, which at one time enjoyed a comfortable lead,
especially in Fort Worth. Yet today it is left converting some stores to
the discount SuperSaver format, and attempting to control costs through
labor cuts and technology initiatives. “I think Dallas-Fort Worth is by
anybody’s definition the toughest retail market in America,” Larry
Johnston, president and chief executive officer of Albertsons, said in a
conference call last week. “Yes, we’re learning a lot there. Quite
frankly, it is an interesting laboratory to understand how to complete
in a new competitive paradigm where you have a tremendous amount of low
price impact formats in the marketplace. We’re learning everyday how to
become more efficient there.” Pleasanton, Calif.-based Safeway, which
reentered the Dallas market through its purchase of the Tom Thumb chain,
stumbled badly when local shoppers rejected changes it made to the
one-time local favorite and is now trying to win back shoppers by
upgrading stores through “lifestyle” renovations. Rumors of asset sales
and market exits trial both Albertsons and Safeway, observers said.
Kroger, Cincinnati, has benefits some from it s conventional rivals’
struggles, but observers have expressed concern about its ability to
truly differentiate. “One reason why Wal-Mart has done so well in Dallas
is because the competition has been particularly weak,” David J.
Livingston, a Pewaukee, Wis.-based consultant, told SN.
PERFECT STORM FOR WAL-MART
Wal-Mart’s rise to the top of the Dallas-Fort Worth market took around
15 years and, observers said, a set of circumstances uniquely suited to
its strengths. These include a growing population with a large
percentage of Hispanic shoppers; sprawling real estate with an extensive
highway network, creating a development climate favorable for cheap
accumulation of large parcels of land; and, relative to other metro
markets, a lack of opposition in the form of concerned residents, labor
unions or a particularly strong local supermarket competitor. “Dallas
offered the perfect marketing conditions for Wal-Mart to come in and do
what they did,” Neil Stern, partner in the retail consulting firm
McMillan Doolittle, Chicago, told SN. Wal-Mart today operates 51
food-and-general-merchandise supercenters, 19 Neighborhood Market
grocery stores and 19 Sam’s Club stores in the Dallas-Fort metropolitan
statistical area, combining for overall grocery volume of 22%, according
to the 2005 edition of the Grocery Distribution Analysis and Guide from
Metro Market Studies, Tucson, Ariz. (The Dallas-Fort Worth MSA includes
11 counties and 5.7 million residents.) The concentration of
Neighborhood Market stores has helped fill gaps between wide drawing
supercenters and allowed Wal-Mart to chip away at the advantage of
convenient locations that typically belongs exclusively to traditional
supermarkets. “Wal-Mart has continued to add significant square footage
to what was already a pretty large footprint,” a Dallas-area food broker
who asked not to be identified told SN.” Where I live, there are four
Wal-Mart units within a four-mile radius of my house-two Neighborhood
Markets and two supercenters. “They’ve done a good job keeping them
clean and making them just nice enough to meet minimums of shopper
acceptability,” the broker added. “That’s helped them attract a whole
new set of consumers. Years ago, I would have never imagined someone
from (upscale neighborhoods such as) Highland Park or Southlake going
into a Wal-Mart store.” The price-conscious consumer remains Wal-Mart’s
biggest target, and in DFW, that group includes a fast-growing Hispanic
population, Mark Husson, managing director, HSBC Securities, New York,
told SN. That complicates efforts of traditional retailers to skew too
upscale in their attempt to differentiate from Wal-Mart, Husson
explained. The growing population in Dallas has contributed to sprawling
geographic growth, observers added. This suits Wal-Mart because its
expansion is tied to the availability of large tracts for new stores.
Building those stores tends to generate less opposition in Texas than in
other states that might have large union workforces, tight real estate,
or both. “Texas has always been a live-and-let-live state,” Livingston
said. “There are not a lot of handwringers worried about Wal-Mart.”
While Wal-Mart calls Arkansas it's home base, that’s closer than the
home offices of many of its competitors, Independents in DFW command
only small fractions of the market, Caicco noted. “This means that much
of the original speculation about supercenters impact was true: The
smaller local players are affected first,” Caicco said in a research
note. Minyard’s, based in nearby Coppell, Texas, is the largest local,
controlling around 9/3% of the market, according to Metro Market
Studies. However, that chain was sold late last year to an investment
firm when its former family owners cited, among other reasons, the
difficulty of competing in the market. Ron Johnson, who now runs the
chain, told SN in November he felt Minyard’s could regain momentum
through refurbished stores and consumer research but declined to comment
on progress since then. Faced with those conditions, traditional
supermarket operators in DFW today are left attempting to carve out a
niche, but the pressure to do so while staying within arm’s length of
Wal-Mart’s prices is tricky and costly. “The opportunity for
supermarkets in Dallas is to provide what Wal-Mart is not providing, and
that means straightforward branding and brand segmentation,” said Husson.
“The problem is they have to nod to the Hispanic shopper and the other
demographics there, there’s so much price pressure you can’t be too far
away on price, and you’ve got to be Texan, meaning you have to
merchandise right in the store. The barbecue sauce in North Dallas is
different than the barbecue sauce in southern Dallas. You have to do all
that, and then be special on top of it.” New store development for
traditional grocery stores has practically dried up, Bob Ginsburg, vice
president of real estate services firm CB Richard Ellis in Dallas, told
SN. “The immediate impact of Wal-Mart from the real-estate standpoint is
there’s been a slowdown in grocery anchored site development,” Ginsburg
said. “Albertsons did no new stores last year, Safeway did one new and
one relocation, and Kroger did just two new stores in the entire market.
We’re not seeing anywhere near the expansion we did in the 1990s.”
ALBERTSONS’ MULTITIERED STRATEGY
Despite a presence of 102 stores and market share of around 17% in
Dallas-Fort Worth, Albertsons faces significant challenges there,
observers said. The chain suffers from poor brand development and has
taken a hard hit from discount competition, observers said. “No local
grocer is in as precarious a situation as Albertsons in our view,”
Caicco said in a recent research note. The company is fighting back on
multiple fronts ranging from new format introductions to technology
upgrades to aggressive price promotions and massive cost cuts – efforts
Caicco described as designed to “shock treat” life back into the
franchise. Nine of Albertsons’ lower-volume stores have been converted
in recent months to the Supersaver extreme discount format, with other
conversions rumored. (A spokesman for Extreme, the Albertons’ division
that operates the stores, declined to provide a precise number.)
Supersaver stores are a “good direction” for Albertsons, Caicco said,
because they require only a fifth of the capital investment of a
traditional store and have significantly lower costs in areas such as
labor. However, he added that the converted Albertsons boxes –some of
which are around 70,000 square feet –are probably too large than ideal
for the vehicle. “So far, it’s just a handful of Supersavers but the
rumor is there’s going to be a lot more,” a local food broker told SN.
“They’ve started to do a little advertising, which is interesting
because initially they weren’t. It remains to be seen whether the
consumer will associate that brand with good prices and a good shopping
experience. It will take time.” Stem said Albertsons’ two-pronged retail
store strategy is “very intelligent if executed properly, but leaves the
question of what to do with the other (conventional) Albertsons stores.
They need to upgrade the quality of those.” Albertsons is drawing foot
traffic to its conventional stores in Dallas behind an aggressive “check
the price” program, which lowered prices on around 150 products to
levels that approach Wal-Mart. However, the abundance of area Wal-Mart
stores to match in price has made the margin investment a costly one.
“Unlike Chicago, where Albertsons only lowers prices in stores that are
close to discount competitors, in Dallas it has to be done in every
store because it’s so easy to travel to a Wal-Mart,” Caicco said.
Albertsons has also made modest investments in renovations to certain
conventional stores but at the same time has slashed costs for labor. In
DFW, according to Caicco some store managers are managing two stores at
once and district managers cover as many as 30 stores. Livingston said
spreading store managers thin “is usually a sign that stores will
close.” Further cost cutting and a deliberate move to achieve Wal-Mart
like efficiencies could come through the introduction of radio frequency
identification tags, which Albertrsons is rolling out first in Dallas.
The chain also uses technology as an aid in the store experience through
the use of shop-and-scan wands, which the company also introduced in
Dallas.
LOCAL HERO WANTED
Safeway’s plan to introduce cost efficiency, quality and profitable
growth to the Tom Thumb chain –an admirable goal for Safeway when it
acquired the chain along with Randalls Markets stores in Houston in 1998
– went awry when psychological costs of those changes arose
unexpectedly. Safeway, which operates 70 Tom Thumb stores in DFW and
controls around 13.8% of volume, underestimated the power of local
tastes, sources said, and is still trying to recover. According to local
observers, Safeway’s introduction of private-label brands in place of
traditional Tom Thumb selections – in particular, dropping Boar’s Head
deli meats – was a costly mistake demonstrating Tom Thumb’s new owners
didn’t understand the local market. Kroger summarily scooped up Boar’s
Head – a brand that was well regarded locally – and a fair amount of Tom
Thumb’s disappointed shoppers. “I don’t think Safeway did anything that
made it worse: The Safeway private brand is actually very good quality
and a very good value,” Husson said. “But the fact is, it’s not Texan,
and the retailers really didn’t understand the reaction would be as
intense as it was.” “Tom Thumb was the local upscale store and when
Safeway got involved it went to what I’d consider a more traditional
format,” added a local food broker. “It was the kind of thing that will
push up an upscale shopper away from your venue.” Rumors have circulated
that Safeway is searching for a buyer for Tom Thumb and Randalls, but
the company has not commented. One observer told SN recently that
Safeway “has put a price on it and is just waiting for someone to match
it.” Some speculate that Tom Thumb could provide an entry into Dallas
for H-E-B, which has a long record of success in other Texas markets and
could provide the “local hero” shoppers here evidently miss. Kroger has
used Safeway’s troubles as an invitation to move up market in Dallas,
but like it’s conventional competitors, the cost of staying near
Wal-Mart in price continues to be a significant challenge. Kroger
operates 77 stores in DFW and has 14% market shares, Metro Market
Studies said. Kroger operates several “signature” stores in Dallas –
80,000-square-foot boxes featuring amenities like in-store cafes that
aim toward a void of upscale shopping in the metroplex but remain
strongly committed to price. Caicco noted, however, that Kroger’s stores
there tend to be “strong in price programs (and) weak in innovative
merchandising,” adding that the natural and fresh departments at Kroger
stores “give an impression it is not truly committed” to differentiating
the shopping experience, and risk losing out on margin-building
opportunities they might otherwise provide.
WHAT’S NEXT
The struggles of traditional grocery stores in Dallas point to need for
more consumer research and better commitment to execution, David S.
Rogers, president of DSR Marketing Systems, Deerfield, Ill., told SN.
“The major chains can’t beat Wal-Mart by talking about service and
perishables and then not delivering it,” Rogers told SN. “In Dallas-Fort
Worth, not only do you have to be close to Wal-Mart on price but you
really have to execute better. And I mean, really.” In rural Victoria,
Texas, such an example was set by H-E-B, which, according to a recent
study released by DSR, increased its market share in the 10-year period,
the study noted. “H-E-B has reacted t o Wal-Mart very strongly,” Rogers
said. “They have a fighting spirit and are focused on the consumer
rather than the supplier. Traditional chains could learn an awful lot
from them. One day it’s inevitable that H-E-B rolls into Dallas with
conventional stores and they’ll use the ‘we’re from Texas’ pitch. Though
a powerhouse in other Texas cities, San Antonio-based –H-E-B has but a
mall presence in Dallas, operating six Central-Market stores and two
conventional H-E-B Food Stores in the metroplex, accounting for 2.7%
market share. While Dallas appears to be a logical next step for H-E-B,
one local observer told SN he doubted such a move was imminent because
the chain’s first priority is an ongoing battle with Wal-Mart and Kroger
in Houston. The natural/organic niche is still underdeveloped in Dallas,
sources said. Aside from Central Market’s six stores, Whole Foods
Market, Austin, Texas, operates just five locations. Market Street,
stores emphasizing fresh foods and service operated by United
Supermarkets, Lubbock, Texas, are well regarded locally, sources said,
but just two locations currently exist. Analysts said the situation in
Dallas could provide lessons for other metro areas in Wal-Mart’s path,
including the importance of devoting resources toward local market
knowledge and brand development while keeping a sharp eye on costs and
prices. “It’s important to do research and make changes in a preemptive
fashion, before Wal-Mart dominates, “ Nick McCoy, senior consultant of
Retail Forward, Columbus, Ohio told SN. “What (supermarkets) have to
realize in other cities is that whether Wal-Mart is strong where they
are or not, it probably will be eventually.” The Dallas market will
likely see more changes ahead. “Dallas is a classic situation where
somebody’s going to end up leaving,” Stern contended. “There’s too many
players and too much competition for it to be a viable market for
everybody who’s there now.”
[back to top]
Wal-Mart vs. Class Actions
The retail giant's
novel defense in a massive suit could rewrite the playbook
By Aaron Bernstein in Washington
[back to top]
MARCH 21, 2005
Corporate America could find it a
whole lot easier to fight off employment class actions if Wal-Mart
Stores Inc. (WMT ) prevails in a sex discrimination case to be heard
soon by the U.S. Ninth Circuit Court of Appeals. Indeed, a Wal-Mart
victory could tilt the playing field for virtually all of these kinds of
suits, which have plagued Boeing (BA ), Coca-Cola (KO ), and dozens of
other large employers over the years.
Wal-Mart's ambitious legal strategy
strikes at the heart of what it means to file a class action. The
company maintains that its constitutional rights would be violated if
the court allows a suit to go forward involving up to 1.5 million of the
retailing giant's current and former female employees. Because such a
case would deprive the company of its rights to defend itself against
each woman's claim, it argues, the courts should allow suits only on a
store-by-store basis. If the Ninth Circuit agrees and strikes down the
multistate action certified by a lower court, it would likely kill the
largest employment class action in U.S. history. More broadly, it would
open wide the door for all large companies to make similar arguments. "A
victory for Wal-Mart might mean that plaintiffs can't bring nationwide
class actions anymore and that they might have to do them locally or
regionally," says Mark S. Dichter, a management-side employment lawyer
at Morgan, Lewis & Bockius LLP.
Wal-Mart's case is no slam dunk. A few
companies have tried similar arguments in bits and pieces and gotten
nowhere. But Wal-Mart is the first to tackle the constitutional issues
head-on, say Dichter and other experts. Certainly, it faces tough odds
at the Ninth Circuit, one of the nation's more liberal federal appeals
courts. Instead, it's probably aiming for the more conservative U.S.
Supreme Court, say experts. At the same time, Wal-Mart has been hedging
its bets by engaging in settlement talks with the plaintiffs for several
months, say lawyers involved.
COURT-CLOGGER? Still, the question is
whether Wal-Mart's suggested store-by-store alternative makes sense.
After all, the most extreme outcome -- thousands of mini class actions
-- would clog the U.S. courts for years. Even the company's own
prediction that plaintiffs could have grounds to bring discrimination
claims at no more than 10% of its 3,400 U.S. stores would qualify as a
lawyer's full-employment act. Of course, Wal-Mart may simply believe
that few store-level cases would be filed in the end, although
Wal-Mart's lawyers deny that. Still, "if even 100 suits were brought, it
would be a mess for Wal-Mart," warns Joseph M. Sellers, a partner at
Cohen, Milstein, Hausfeld & Toll who represents the plaintiffs.
The case began in 2001, when a group
of female Wal-Mart employees sued, claiming that the world's largest
retailer systematically paid women less than men in the same jobs and
promoted men ahead of similarly talented women. Last June a Northern
California District Court judge granted the plaintiffs class status,
allowing them to sue on behalf of all women who had worked at Wal-Mart's
U.S. stores since December, 1998. Wal-Mart quickly appealed the class
certification to the Ninth Circuit, which is due to set the hearing date
any day.
The thrust of Wal-Mart's appeal is
that the district judge ran roughshod over the company's constitutional
rights to due process and to a jury trial. Despite the company's
reputation for micromanaging down to the penny, it argued that pay and
promotion decisions are made almost entirely by local store managers. So
the judge should have ignored the plaintiffs' statistics showing large
nationwide disparities in the way female employees are paid and
promoted. Instead, it should hear only store-level suits.
Doing otherwise, the company says,
would leave it unable to prove that an individual was paid correctly or
properly passed over for promotion. So it could be forced to pay for
something it didn't do. That would be a clear violation of the Fifth
Amendment's requirement that "no person shall be...deprived of life,
liberty, or property without due process of law." Says Theodore J.
Boutrous Jr., a Wal-Mart lawyer at Gibson, Dunn & Crutcher LLP: "When
you're talking about taking money from one citizen and giving it to
another, you can't just rely on aggregate statistics, which don't tell
you who is actually discriminated against."
The problem, of course, is that this
logic undercuts the very concept of class actions. The point of grouping
many employees together into one lawsuit is to deal with complaints that
they hold in common. In employment discrimination cases, the problems
usually involve disparate policies or practices by the corporation.
Indeed, the plaintiffs' response is that broad workforce data are
actually more reliable than individual hearings in such cases. They
point out, for example, that the retailer promoted hourly workers using
a "tap-on-the-shoulder" method, in which employees couldn't apply for a
position and store managers singled out promising candidates when
vacancies occurred. So it would be impossible to tell now which
individual women would have qualified for a promotion even if there had
been no discrimination. "In these circumstances, the use of workforce
data to compute aggregate monetary relief 'has more basis in
reality...than an individual-by-individual approach,"' the plaintiffs
say, citing a prominent 1974 class action.
The two sides disagree just as
strongly about which approach would be fairer to the individual women
involved. If the court uses aggregate company statistics, as is typical
in such cases, then women who never had any desire to become managers
could get back pay or damages they're not entitled to, points out John
Beisner, a class action attorney at O'Melveny & Myers LLP who filed an
amicus brief supporting Wal-Mart on behalf of the U.S. Chamber of
Commerce. Or those who suffered egregious discrimination at one store
would get nothing if Wal-Mart wins. "That's the Hobson's choice you get
when you hand juries these giant cases," he says.
The plaintiffs argue that rough
justice is better than no justice at all. They say that in the
nationwide class approach, Wal-Mart's total liability would be set by
looking at how all female employees fared across the company. If some of
that money went to women who didn't actually suffer, then women who did
experience discrimination might get less than they should have. But
Wal-Mart itself would be no worse off.
Wal-Mart's sheer size puts it in a
category all its own. If it succeeds in cutting class actions down to
bite-size pieces, large -- and not so large -- employers could end up
benefiting.
Copyright 2000-2004, by The
McGraw-Hill Companies Inc.
[back to top]
Wal-Mart faces new union bid
Monday, March 21, 2005 Updated at 2:34 PM EST
[back to top]
Canadian Press
HULL, Que. — A Canadian union is
making another attempt to unionize workers at a Quebec store run by U.S.
retail giant Wal-Mart, this time in Gatineau.
United Food and Commercial Workers
Canada said Monday it has applied to certify workers at the Wal-Mart
store in Gatineau, a suburb of Hull, in the National Capital Region.
The move comes a month after the
world's largest retail chain announced it will close in May a Wal-Mart
location in Jonquiere, Que., where workers had been trying to negotiate
their first contract.
The move in Gatineau continues the
union's ambitious drive to organize workers at Wal-Mart, which is almost
entirely non-union across North America. The UFCW has received union
certification for auto repair shop employees at the Wal-Mart store in
St-Hyacinthe, Que., though Wal-Mart workers in Windsor, Ont., voted two
weeks ago against unionization.
Two separate applications for union
certification were filed with the Quebec Labour Relations Commission for
the store in Gatineau: one for workers inside the main store and a
second for employees at the store's Tire and Lube Express shop.
“Wal-Mart will have to get used to
this. Employees are firmly committed to improving their working and
living conditions, and we are there to support them,” Guy Chenier,
president of UFCW Canada local 486, said in a release.
The union local represents more than
2,000 members working in the retail sector in Quebec's Outaouais region.
It is affiliated with the FTQ, Quebec's largest union confederation with
500,000 members.
[back to top]
DollarDays International president Marc Joseph tells how to “beat
Wal-Mart”
[back to top]
Although small, independent retailers
can’t expect to compete with Wal-Mart Stores Inc. on commodity item
pricing, they can out-perform Wal-Mart in the merchandising of unique
products that don’t fit into the big-volume purchasing policies of big
retailers, Marc Joseph, president and COO of Internet-based wholesaler
DollarDays International, says in a new book, “The Secrets of Retailing
or How to Beat Wal-Mart”.
Joseph, a former merchandising
executive with Federated Department Stores Inc., says local retailers
fail when trying to compete against Wal-Mart by offering ordinary
merchandise that Wal-Mart can usually sell at a lower price. “Let`s
admit upfront that there may be some truth in the low price complaints
for run-of-the-mill goods because it is true that the giant discounters
do buy them at lower prices than any independent can obtain,” he says.
“However, when it comes to more specialized and not necessarily more
expensive merchandise, Wal-Mart and the other giant discounters are
actually at a disadvantage to the small retail store.”
But while Wal-Mart can buy in large
closeout quantities, it can`t to afford to buy in small quantities,
which give independents the huge advantage of selling opportunistic
products showing great value, Joseph says. In addition, because of a
limited supply of unique and different items, Wal-Mart and other large
chains can`t buy them in sufficient quantity, leaving the small,
independent merchant a chance to offer different merchandise, Joseph
says.
Joseph adds that small retailers can
also operate with lower overhead costs and more personalized service.
“None of this is to say that the discounters do not offer serious
competition,” Joseph says. “Of course they do. The point is that,
contrary to the complaints you hear from retailers driven out by
Wal-Mart, even the largest, most aggressive discounter is nowhere near
strong enough to stop a small retailer who knows what it’s doing.”
[back to top]
Wal-Mart escapes
criminal charges in case
By Chuck Bartels
[back to top]
Associated Press
March 20, 2005
LITTLE ROCK --Wal-Mart Stores Inc.
escaped criminal charges but agreed Friday to pay $11 million, a record
fine in a civil immigration case, to end a federal probe into its use of
illegal immigrants to clean floors at stores in 21 states.
A dozen contractors who actually hired
the laborers for work inside stores for the world's largest retailer
agreed to plead guilty to criminal immigration charges and together pay
an additional $4 million in fines.
"This case breaks new ground not only
because this is a record dollar amount for a civil immigration
settlement, but because this settlement requires Wal-Mart to create an
internal program to ensure future compliance with immigration laws by
Wal-Mart contractors and by Wal-Mart itself," said Michael J. Garcia,
assistant secretary for U.S. Immigration and Customs Enforcement.
"We plan to use this settlement as a
model for future cases and efforts in worksite enforcement," he said.
Wal-Mart received a target letter from
a grand jury in Pennsylvania and was the subject of an October 2003 raid
spanning 21 states and 60 stores. The raids led to the arrest of 245
allegedly illegal immigrants.
Wal-Mart, which has 1.2 million
domestic workers, had pledged its cooperation in the investigation.
"We are satisfied that this is being
settled as a civil matter," Wal-Mart spokeswoman Mona Williams told The
Associated Press from the company's Bentonville headquarters. "Despite a
long, thorough and high-profile investigation, the government has not
charged anyone at Wal-Mart with wrongdoing."
Federal officials said the fine money
would go to the Treasury Forfeiture Fund and will be spent on "promoting
future law enforcement programs and activities in this field by U.S.
Immigration and Customs Enforcement."
Williams said the government can spend
the money for training and initiatives that "help make sure service
companies or anyone else can't prey on undocumented workers."
"We think the money will be well
spent," Williams said.
Williams, in a conference call later,
made reference to Wal-Mart's "ongoing partnership with the government"
and said the company is making a number of changes.
No longer does Wal-Mart employ outside
contractors to clean its floors. Companies that do contract work for
other chores will have stricter rules to follow to win those contracts,
and upper management will have to approve contracts of more than
$10,000, Williams said.
"We've put stronger internal controls
in place so hopefully nothing like this would happen again," Williams
said.
The probe began in 1998 and ended with
the big raids on Oct. 23, 2003.
Among those arrested in the raids were
eight people who worked for Wal-Mart itself. Williams said the eight had
been hired from floor cleaning companies as Wal-Mart began to clean its
floors with its own workers. Williams said those workers had documents
that appeared to be valid and said the law prevented the company from
challenging those documents.
"We were between a rock and a hard
place," she said.
Williams said no executives or
mid-level managers knew the contractors had hired illegal immigrants, a
statement reflected in the consent decree.
Workers picked up in the October raids
came from 18 different nations, including 90 from Mexico, 35 from the
Czech Republic, 22 from Mongolia and 20 from Brazil, officials said. In
all, two separate investigations resulted in arrests of 352 illegal
immigrants contracted as janitors at Wal-Mart stores. Officials say a
third of the workers have been deported to their home countries. Lawyers
for some of the workers claim they worked as many as seven days a week,
were not paid overtime and did not receive injury compensation.
An employer can face civil and
criminal penalties for knowingly hiring illegal immigrants or failing to
comply with certain employee record-keeping regulations.
Once investigators moved in, Wal-Mart
told its executives to preserve documents. Federal agents didn't wait
and took boxes from the office of a mid-level executive at the company's
Bentonville headquarters. That executive still works for the company,
Williams said.
About a year before the raids,
Wal-Mart had started to bring the work in-house. The company said it had
used more than 100 third-party contractors to clean more than 700 stores
nationwide. At present, the company has 3,703 stores in the United
States.
Wal-Mart Stores had sales last year of
$288.19 billion.
States in which the raids occurred
include: Alabama, Arizona, Arkansas, Connecticut, Delaware, Kentucky,
Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York,
North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee,
Texas, Virginia, and West Virginia.
Wal-Mart shares fell 88 cents to close
at $51.45 in Friday trading on the New York Stock Exchange.
© Copyright 2005 The New York Times
Company
[back to top]
Wal-Mart's Calif.
Supercenters Delayed
Dozens of New
Wal-Mart Supercenters Delayed by Environmental Lawsuits in California
By JIM WASSERMAN
[back to top]
The Associated Press
Mar. 20, 2005
As Wal-Mart Stores Inc. tries to plant
dozens of new supercenters in California, lawyers aligned with a variety
of opposition groups are using California's tough environmental laws to
stall the nation's largest retailer.
A handful of lawyers have sued more
than 30 cities that approved the 200,000-square-foot combination grocery
and department stores, claiming local officials hungry for sales taxes
have miscalculated their environmental consequences.
In many cases, the suits have been
filed on behalf of obscure, often secretive community groups. Some have
been backed by labor unions leading an anti-Wal-Mart fight in
California, while others have few apparent sources of money.
They're delaying the opening of some
stores by months or years and slowing Wal-Mart's plan to build up to 40
new supercenters in a state that's one of the company's few major U.S.
growth opportunities. The suits also come at a time when the unions
representing grocery store workers, primary the United Food and
Commercial Workers, and Wal-Mart's competitors are worried about the
effects of the discounters in California.
The suits haven't stopped the company
from opening any stores, said Peter Kanelos, a company spokesman. "All
they've done is delay the stores."
At least seven attorneys throughout
California have filed lawsuits that claim the new stores violate the
California Environmental Quality Act, a strict 1970 law signed by former
Gov. Ronald Reagan. The law, frequently used by development opponents in
California to force delays, drive up costs and discourage developers,
has tougher requirements for analyzing environmental impacts than most
other states in which Wal-Mart operates.
While not all the lawsuits filed on
behalf of groups like Maintain Our Desert Environment, Communities
Against Blight and Citizens for Sensible Traffic have prevailed, many
other Wal-Marts approved by California cities are tied up in the
lawsuits.
While Texas has more than 200 and
Florida more than 100, California has only three of Wal-Mart's 1,700
supercenters nationwide. Another three are under construction in
California.
Opponents' "whole purpose is to delay,
delay, delay, cause turmoil and hope to get Wal-Mart go away," said
Craig N. Beardsley, a Bakersfield lawyer who represents one of
California's biggest developers.
His client, Castle & Cooke Inc., saw
its local Wal-Mart supercenter halted last year during construction. Its
four blank walls and roof now stand lifeless next to other thriving
newly opened stores.
"Maybe two years from now we will
build a store," Beardsley said.
The Fifth District Court of Appeal in
Bakersfield ruled Dec. 13 against Wal-Mart and the developers, saying
Bakersfield failed to analyze potential physical decay citywide as two
Wal-Mart supercenters caused other businesses to close and leave
shopping centers vacant.
The court's first-of-its-kind ruling
on physical decay has thrown up even higher environmental hurdles for
California cities considering Wal-Mart supercenters. Cities that once
considered effects on wildlife and air quality must now study a ripple
of potential economic effects as well and determine if a new supercenter
is worth vacant buildings elsewhere. The three appellate judges ruled
that examples of urban decay from other cities and states are also valid
considerations for a California city analyzing a supercenter project.
"It makes it tougher to go through the
whole environmental review process" and get approval from cities, said
Walnut Creek attorney Stephen Kostka, an environmental law specialist
who called the ruling an "atomic bomb" for shopping center developers.
But it's also encouraged opponents of
Wal-Mart supercenters in other states, said Stockton attorney Steve
Herum, who challenged the two Bakersfield supercenters and eight others.
Beardsley and Wal-Mart say such
lawsuits in California are being backed by the United Food and
Commercial Workers union, which is fighting Wal-Mart's entry into the
state's grocery market and fearing it will put downward pressure on
wages and put stores where its members work out of business.
"No one will admit anything and I
couldn't swear on a stack of bibles that that's the way it is,"
Beardsley said. "But we all believe that to be true."
Beardsley also cited other grocery
chains as suspects, primarily Modesto, Calif.-based Save Mart. A company
spokeswoman had no immediate comment to questions about whether the
company had any role in the lawsuits.
Last year, rival supermarket chains
locked out union workers in Southern California as they attempted to
negotiate new contracts that would allow the companies to better compete
against Wal-Mart's lower wages. That prompted a 4 1/2-month strike that
caused hundreds of millions of losses for the grocers.
The UFCW, a 1.4 million-member union
of grocery store workers, is one of Wal-Mart's biggest foes nationally,
claiming that nonunion supercenters threaten their jobs. The union's Web
sites are filled with anti-Wal-Mart sentiment and the union's members
show up at California's city halls to oppose supercenter plans.
Union spokeswoman Jill Cashen
acknowledged the union backed "four or five lawsuits in California" but
said there are another 25 or 30 suits in which UFCW isn't involved. "The
fact is there are many people in every community who are concerned about
their expansion. We're certainly not alone. We're part of a broader
movement of people from lots of different walks of life and
motivations."
Typically, California's anti-supercenter
lawsuits are filed on behalf of a local community group that often
doesn't disclose who belongs or where it gets its funding for the court
challenge.
"Right now some of the people in this
group want to remain anonymous," said Brad Morgan, a businessman in
Selma who heads the anti-Wal-Mart group, Save Our Selma.
Herum, whose firm has handled cases
involving 10 Wal-Mart supercenters, declined to say who pays for the
suits and that he's never represented a union in 25 years of practicing
law.
But "if my interests happen to align
with the labor union so what?" Herum said, adding that supercenters have
potential to "destroy the economic future of the Central Valley."
Wal-Mart, Herum said, is just
attacking its opponents because it can't win in court.
Company spokesman Kanelos disagreed,
saying the company respects California law and its legitimate use.
"Our concern is that there is no one
watching the abuse of CEQA by interest groups whose interest in
environmental protection is limited to their own political agenda,"
Kanelos said.
Copyright © 2005 ABC News Internet
Ventures
[back to top]
Wal-Mart Mops Up Immigrant
Flap
March 18, 2005
[back to top]
Wal-Mart Stores Inc., the world's
biggest retailer, has agreed to pay $11 million to settle federal
allegations it used illegal immigrants to clean its stores, attorneys in
the case said Friday.
The landmark settlement was expected
to be announced by federal immigration officials at a news conference
Friday morning.
Since 1998, federal authorities have
uncovered the cases of at least 250 illegal immigrants who were employed
by janitor contracting services and hired by the giant retailing chain
in 21 states. Many of the janitors — from Mexico, Russia, Mongolia,
Poland and a host of other nations — worked seven days or nights a week
without overtime pay or injury compensation, said attorney James L.
Linsey. Those who worked nights were often locked in the store until the
morning, Linsey said.
"We're happy that Wal-Mart may finally
be putting this shameful chapter to rest with the federal authorities
and we expect them not to focus on the people who were shamefully
exploited from around the world," said Linsey, who is representing the
workers in a civil suit against the company that is still pending in New
Jersey.
The $11 million settlement clears
Wal-Mart of federal allegations of hiring the illegal immigrants.
Federal officials refused immediate comment Friday morning, as did
Wal-Mart officials.
Wal-Mart, which has 1.2 million
domestic workers, had pledged its cooperation in the investigation.
Wal-Mart is based in Bentonville, Ark.
On Oct. 23, federal agents raided 60
Wal-Mart stores across 21 states, netting the alleged illegal aliens
working in the stores. Almost all the workers were in the employ of
subcontractors paid to clean the stores. About 10 of the workers were
employed by Wal-Mart.
Officials said at the time of the
raids the investigation involved wiretaps that revealed Wal-Mart
executives were aware that the subcontractors used illegal workers.
The U.S. Immigration and Customs
Enforcement bureau said the workers came from 18 different nations,
including 90 from Mexico, 35 from the Czech Republic, 22 from Mongolia
and 20 from Brazil.
Once the raid began, Wal-Mart told its
executives to preserve documents. Federal agents didn't wait and moved
into part of the company's Bentonville headquarters, taking boxes from
the office of a mid-level executive.
Wal-Mart had begun about a year before
the October raids to move toward using its own workers to clean the
floors. The company said it had used more than 100 third-party
contractors to clean more than 700 stores nationwide.
An employer can face civil and
criminal penalties for knowingly hiring illegal immigrants or failing to
comply with certain employee record-keeping regulations.
Wal-Mart Stores had sales last year of
$288.19 billion.
©MMV, The Associated Press. All Rights
Reserved.
[back to top]
"Quezalcoatl Must be Furious" Wal-Mart Invades Mexico
By JOHN ROSS
[back to top]
TEOTIHUACAN, MEXICO.
Not many months ago, "polleros"
(people smugglers) in Tapachula Chiapas on Mexico's southern border
wheedled $5000 USD each from six Guatemalan and two what are described
as "Hindu" undocumented workers who they promised to deposit safely in
the United States.
Moving through Mexico stealthily in an
old bus with its curtains drawn and slipping immigration officials the
obligatory "mordida" ("little bite") to ease through the checkpoints,
the smugglers arrived in Chihuahua City, 100 miles south of the U.S.
border, drove out to an upscale suburb, and dropped their load off in
front of an enormous Wal-Mart, informing the clueless clients they had
arrived on "the Other Side."
Indeed, it looked like the American
Dream--the Wal-Mart shared the gleaming mall with a Wendy's, a KTC, even
an Appleby's and the ten-plex "Hollywood" Cinema. "It looked just like
how it looked on televisio1n" a rueful "indocumentado" told Froilan Meza
of the local Chihuahua Herald.
A full decade after that beacon of
corporate globalization, the North American Free Trade Agreement, kicked
in, the commercial physiognomy of Mexico is indistinguishable from that
of its distant neighbor to the north. The marketplaces in these two
deeply disequal trading partners are fast becoming mirror images of each
other, "total convergence" as Mexican NAFTA negotiator Luis de Valle
proudly boasted to the New York Times. "Mexicans and Americans now buy
the same products and pay the same prices." Often they do so at the same
mega-stores.
As 2005 ushers in NAFTA's second
decade, 2000 plus MacDonald's now stain the Mexican landscape, and
Wal-Mart, the world's most gargantuan conglomerate and the largest U.S.
employer with 1.4 million "associates" (Wal-Mart has no workers) on its
books, is also Mexico's biggest job generator (101,000), and far
outsells its Mexican competition, with a 54% share of the market.
Having jumped the gun on NAFTA by
buying into the 122 store Aurera-Bodega chain here in 1992 and taking it
over five years later, Wal Mart now owns 687 super stores in 71 Mexican
cities under the marquis logos of Wal-Mart, Aurera-Bodega, Superama, and
Sam's Club --plus 52 Suburbias, a more upscale department store chain,
and 235 VIP's restaurants. Total Wal-Mart sales of $10.8 billion USD in
2003 dwarfed the $8 billion taken in by the next three retailers
together. But the transnational bonanza raises national hackles. "It is
not good for our sovereignty that all our clothes and our food come from
another country," asserts Vicente Yanez, director of the National
Association of Self-Service Stores.
Just as in the U.S., Wal-Mart - which
if it was a nation would be ranked the 19th economic power on earth with
$256 billion USD in income last year - has grown so big that it now
dominates the retail economy, accounting for 2% of gross internal
product, about the same as in the U.S. Indeed, a Wal-Mart collapse could
bring down both economies with a resounding crash.
As in the U.S., the bottom line is
gospel in Mexico and no unions or other troublemakers are tolerated on
the premises. Non-union Mexican Wal-Mart "associates" earn an average of
13 pesos an hour (about $1.20 USD) as compared to their non-union U.S.
associates' $9.50 (unionized supermarket workers make $19.)
All is not copasetic in Wal-Mart land
these days. 39 class actions in 30 U.S. states have been filed by
disgruntled "associates", women employees, and undocumented immigrants
often forced to work a 100 hours a week for below minimum pay.
Although Wal-Mart opened one store a
day in 2003 (148 in the U.S., 178 in the rest of the world), resistance
is growing on both sides of the border. According to gadfly Al Norman of
Wal-Mart Watch, 16 mega-stores were nixed by U.S. target communities
last year (220 in the past decade) and battles against the malling of
Mexico have erupted all over the geography--in Cuernavaca, dozens were
beaten and arrested trying to stop Costco, Wal-Mart's closest rival,
from demolishing an historic green space where the British author
Malcolm Lowery penned his monumental "Under the Volcano", and Wal-Marts
slated for Merida Yucatan, Tecamachalco Puebla, and Amecameca in Mexico
state (right under the still very active volcano of which Lowery wrote)
have been stalled by activists. A threatened Wal-Mart on the shores of
Michoacan's pristine Lake Patzcuaro has prompted community fury.
But the most conspicuous resistance
has surged around the Arkansas-based retail empire's latest addition, an
as-yet un-logoed monster store in San Juan Teotihuacan, 32 miles north
of Mexico City under the soaring Pyramids of the Sun and the Moon in the
sacred "City of the Gods", the first urban enclave in the New World.
Teotihuacan flourished for nearly a
millennium between the 2nd Century BC and 700 AD, swelling to a half
million souls by 500, and covering an expanse of eight square miles,
larger even than Rome. Having harnessed underground streams, the rulers
of Teotihuacan created Mexico's first corn culture, a harvest that
inspired much commerce--a great marketplace shared the City with the
Gods.
Quetzalcoatl, "the Plumed Serpent", a
deity ubiquitous in ancient Meso-America, lorded it over Teotihuacan and
his priests and devotees maintained the sun up in the sky and the
agricultural seasons in balance by wholesale human sacrifice--18 upper
crust sacrificial victims were uncovered in an unexplored chamber of the
Pyramid of the Moon by a Japanese team this past November.
Teotihuacan is thought to have faded
into history when, drained by drought, its carrying capacity collapsed,
and barbarian Mexicas from the north (later designated Aztecs)
repeatedly attacked the City of the Gods.
Today, once again, the carrying
capacity of Mexico state in which Teotihuacan is situated - the most
densely populated in the Mexican union - is threatened by mass migration
from the impoverished south. 1200 newcomers settle in the state every
day according to local charitable institutions. In fact, the population
boom seems to be one reason why Wal-Mart has set up shop 2000 meters
from the Pyramid of the Sun in the third archeological mitigation zone
("Periferico C") of San Juan Teotihuacan.
Each winter solstice, tens of
thousands of revivalist Indians, New Age acolytes, and just plain
tourists don cameras, feathered head-dresses or simple white cottons and
tramp to the top of the Pyramid of the Sun to soak up the rays and
revitalize their bodies and souls for the coming year.
As I climbed the 247 steep stone steps
divided into four narrow tiers to the pyramid's summit, many of my
fellow pilgrims expressed their umbrage at the new Wal-Mart, in plain
site down below. "It is like an invasion, a new conquest," opined
Rafael, a young computer technician from Cordoba, Veracruz. "Falta de
respeto (a lack of respect)" a middle-aged woman missing her two front
teeth spat, "this is Mexico, you know."
"I come up here every year to recharge
my batteries" laughed Mexico City grade school teacher Xenia Marquez,
extending her arms towards the weak December sun at the very apex of the
Pyramid of the Sol--in her hand she cupped three shiny metal pyramids to
increase the solar jolt. Asked about the Wal-Mart down below, the
maestra recoiled: "What a horror! They insult the Gods! Quezalcoatl must
be furious!"--her tirade was interrupted by the tingaling of her cell
phone.
Two tiers down, Miguel Angel Nieves, a
young custodian whose father worked rebuilding the Pyramid of the Moon
in the 1960s and who grew up under the ruins, had a distinctly different
story. Proudly pointing out the Wal-Mart in the hazy distance, he
exalted the prices and the products therein. "Before Wal-Mart opened, we
would shop in the street or in the central market which is owned by one
man. The prices were high and well, it wasn't very clean"
The saga of the resistance to the
Teotihuacan Wal-Mart is a picaresque footnote in the battle against the
global leviathan. Whereas in the U.S., such disputes are apt to be
settled before permit appeals and zoning boards, the Teotihuacan
Wal-Mart touched a raw national nerve and so this war was fought "a la
Mexicana." "Wal-Mart has profaned the City of the Gods and there are no
deities in Meso-America that can protect it now" darkly warned Miguel
Limon-Portillo, the celebrated translator of Aztec poetry.
The Civic Front to Defend the
Teotihuacan Valley ("Frente Civica") first got wind of Wal-Mart's plans
very late in the game after concrete trucks started pouring a foundation
in the third archeological zone less than two kilometers from the
pyramids. Activists immediately suspected a deal had been cut between
the conglomerate, the municipal government, and the National Institute
of Anthropology and History (INAH) without whose permission the project
could not go forward.
On October 1st, Lorenzo Trujillo, a
middle-aged teacher, the self-styled "spiritual guide" Emma Ortega, and
Emmanuel D'Herrera, a poet and professor, set up camp at the Wal Mart
site, rolled out their "petates" (straw mats), lit copal incense to the
guardian figure of Coatlicue, a sort of Aztec Shiva, and, in classic
lost-cause Mexican struggle posture, declared themselves on hunger
strike. Not unsurprisingly, their sacrifice had deep scratch in a nation
that bridles at dubious NAFTA encroachments and has been galvanized by
the plight of its Indian cultures after ten years of Zapatista
rebellion.
Mexico state governor Arturo Montiel,
a dark horse presidential hopeful of the Institutional Revolutionary
Party, which ran Mexico for seven decades and would like nothing better
then to take back power in 2006, was a big booster of the new Wal-Mart
store, boasting that it would bring 3000 new jobs to this run-down
region. But local street sellers and market venders, who have created
their own open air Wal-Mart in and around the ruins, figured that their
livelihoods were jeopardized by super-store competition and joined the
fray. Street fights between those who opposed the project and those who
did not want to bus 20 miles away to other towns to do their shopping
ensued. When the Frente Civica camp was attacked by angry construction
workers, the three hunger strikers moved to the ruins. A second strike
began on the sidewalk outside the INAH's Mexico City offices.
By now, lots of fingers were being
pointed at the INAH for having declared the Wal-Mart site of "no
archeological value." One fired construction worker, Martin Hernandez,
told the national left daily La Jornada that he had seen broken pieces
of pottery and other items being hauled from the construction site and
was ordered to keep quiet about the destruction.
Soon Rigoberta Menchu and
Subcomandante Marcos were commenting on the desecration. The Teotihuacan
Wal-Mart was a ready-made flashpoint for indigenous organizations such
as the National Association for Indigenous Autonomy (ANIPA), which
pointedly asked if the Catholic Church would allow a mega-store to be
thrown up at the door to the Vatican? Aztec concheros dancers arrived
from Mexico City to excite energies.
Francisco Toledo, Mexico's most
luminescent painter, who had single-handedly kept a MacDonald's out of
Oaxaca city's colonial plaza, like Teotihuacan a UNESCO World Heritage
Site, drew pictures of monkeys pushing shopping carts beneath the
pyramids of "Teotihualmart" as social critic Carlos Monsivais tagged it.
Union leaders came to express their support of the hungry strikers and
to remind the press of Wal-Mart's anti-union bias. Anarcho-punks,
anthropologists, and comedians expressed their outrage--cabaret star
Jesusa Rodriguez told of the "Hualmartas, a tribe from the north", the
discovery of whose "Hualmart Codex" revealed that "they worshipped the
Yanqui dollar." The Teotihuacan Wal-Mart even made U.S. late night TV
when Comedy Central's Jon Stewart included it in his nightly fake news
broadcast.
As the international uproar mounted,
Wal-Mart worked around the clock to get the new store up and running
before matters got completely out of hand. And as the deadline
approached, tempers flared. In late October, militant farmers from
nearby San Salvador Atenco who had fought off a proposed international
airport with their machetes three years previous, clashed with police
just outside the ruins--a police car and three motorcycles were torched.
When on Wal-Mart was finally ready to
throw open its doors a week later, there were 70 customers on line
before nine, many drummed out by a sound truck that had been circulating
through the small city for days advertising free gifts and big bargains.
But just before opening time, a team of INAH workers appeared on the
scene and demanded entrance in order to drill for last-minute samples. A
pair of two meter-deep holes were perforated between cash registers six
and seven as store stockers stopped to gawk. The samples yielded only
sand and fragments of 20th century brick and Wal-Mart received the
INAH's blessings to open for business.
But the perforations had left a gaping
chasm in the mega-store's floor and Wal-Mart public relations officer
Claudia Algorri decided the inauguration would be postponed until after
the long "Dia de los Muertos" (November 1st-2nd) weekend, Mexico's
intensely traditional celebration of its dead.
Over the weekend, the Frente Civica
built altars to their ancestors and prayed that the Gods of Teotihuacan
were tuned in.
When customers once again flocked to
the mega-store on Tuesday morning, 250 riot cops were on hand to greet
them. The first scuffling occurred after the mob tried to take the doors
and Wal-Mart officials had to calm the public with free Cokes, French
fries, and "little cakes" (La Jornada.) Then the link to the satellite,
which would connect up the Teotihuacan cash registers with Wal-Mart
headquarters in Bentonville Arkansas, went kaplooy--the Gods must have
been listening. For six hours, the crowd hung around the parking lot
under the blazing sun. A family quarrel broke out and noses were
bloodied. Finally, near 3:30. customers were allowed to grab a shopping
cart and the consumer frenzy was consummated. But sales were not
brisk--most had come just to gander at the marvels of modern
merchandising contained within this temple of plastic.
And that night, a band of toughs
thought to have been recruited by the INAH dismantled the Frente Civica
encampment by the ruins. D'Herrera, then in the fourth week of his
hunger strike, was rousted from his petate and three students slashed by
a razor-toting thug. The Teotihuacan Wal-Mart was officially in
business.
Christmas is a season of cultural
confrontation in Mexico where gift-giving, as in much of the Hispanic
Catholic world, is symbolic and confined to Epiphany on January 6th, the
day the Three Kings visit the Christ child. But Santa Claus is the
superhero of the global marketers and so like the Days of the Dead vs.
Halloween and the Crucifixion vs. the Easter Bunny, Xmas breeds culture
shock.
By December, the Teotihuacan Wal-Mart
was doing boom time business. Although "Nueva Wal-Mart" (the
corporation's Mexican handle) has posted no outside store sign to avoid
controversy, the interior is unmistakably a prototypical Sam
Walton-style emporium stocked to the roof beams with mostly Chinese-made
items (Wal-Mart imports 10% of all goods China exports to the U.S.)
Given the season, the toy aisles were
particularly packed with parents shopping for either Christmas or The
Kings--of six customers questioned, opinions were split down the middle
as to which day they would celebrate.
Nonetheless, all six fervently
concurred that Wal-Mart prices were the lowest (and only ones) in town.
Princess Barbi was on sale for 288 pesos (about $20), He-Man action
figures for 162. But a giant yellow Hummer weighed in close to 4000
pesos. A miniature Wal-Mart mega-store marked down to 988 pesos was
drawing oos and ahhs. Elsewhere in the aisles, Black & Decker irons were
going like hot cakes at 97 pesos and U.S. grown tomatoes and apples were
holding their own against local produce.
Out in the parking lot, Victor
Acevedo, a local anthropologist who affects hand-made Indian
accessories, was sheepishly ladling merchandise into his battered
Volkswagen bug. "I don't like the idea of Wal-Mart being so close to the
pyramids--but where else am I going to shop?" he told a U.S. reporter.
Sincreticism unlocks the door to much
of the Mexican mystery. When the Europeans came, they pulled down the
Aztec temples--Teotihuacan is a fortuitous exception--and built their
cathedrals from the rubble. The Teotihuacan Wal-Mart, albeit transiently
imposed, sits atop land once occupied by an Aztec "tianguis" or bazaar.
In Mexico, you always need to look underneath.
Mexico is a four millennium-old
civilization with a culture as obdurate as granite and obsidian. In
contrast, the United States is a make-believe country with a
bubble-wrapped culture and a minimal national history. The smart money
says that when all the Wal-Marts crumble into dust, the majestic
Pyramids of Teotihuacan will still be standing.
John Ross has just been awarded the
2005 Upton Sinclair Award (an "Uppie") by the San Pedro California
chapter of the American Civil Liberties Union for his latest cult
classic "Murdered By Capitalism--A Memoir of 150 Years of Life & Death
on the U.S. Left". "The Wal-Martization of Mexico" appeared in a
truncated form in the March issue of The Progressive.
[back to top]
Vermont
Lawmakers Weigh Statewide Big-Box Law
Mar. 16, 2005
[back to top]
If a new ordinance limiting big-box
retail development in the town of Bennington, Vermont, is endorsed by
voters in an April referendum, two lawmakers say they will introduce
bills to extend those restrictions statewide.
read the rest at
Hometown Advantage
Update 1:
Labor Board Orders Wal-Mart Hearing
Associated Press
[back to top]
03.16.2005, 08:49 PM
The National Labor Relations Board on
Wednesday ordered a hearing into complaints that Wal-Mart Stores Inc.
intimidated and bullied workers at a Colorado store into voting against
union representation last month.
After workers at the Wal-Mart Tire &
Lube Express in Loveland rejected unionization 17-1 in a vote Feb. 25, a
spokesman for United Food and Commercial Workers Local 7 said the union
would ask the NLRB to dismiss the results. Local 7 spokesman Dave
Minshall had said no union member was allowed to observe the election
and that Wal-Mart added employees to the unit to dilute the strength of
the union supporters.
"The claims made by the UFCW are
simply not true, and we are confident that the (NLRB) regional office
will find no evidence of these allegations," said Christi Davis
Gallagher, a spokeswoman for Bentonille, Ark.-based Wal-Mart.
A hearing was scheduled for March 25
at the NLRB office in Denver.
"After a preliminary investigation I
have concluded that the (union's) objections raise substantial and
material issues of fact, including credibility resolutions, which can
best be resolved at a hearing," NLRB regional director Allan Benson
said.
Organizers of the unionization vote
had hoped to establish what would have been the second union at a
Wal-Mart store. Workers in Canada also are fighting the world's largest
retailer to form a union.
[back to top]
Update 1:
Wal-Mart Faces Criticism on Ethics Code
03.16.2005, 12:59 PM
[back to top]
Labor representatives at Wal-Mart
Stores Inc.'s German arm claim the company is implementing an ethics
code without consulting them, a union spokeswoman said Wednesday.
Wal-Mart's Wuppertal-based German
operation denied the allegations, saying the worker-management councils
had been informed that what it called "ethical guidelines" were to be
distributed.
"The worker-management councils were
informed in advance that the company's ethics code was being sent out,"
the world's largest retailer said in a statement released Wednesday.
Members of worker-management councils
from several of Wal-Mart's 91 German stores have approached the ver.di
service workers' union, saying they were not allowed to vote on the code
before it was handed out.
Under German employment laws,
employee-management councils must sign off on a wide range of workplace
conditions, from hiring and firing to the position of desks in an
office.
A spokeswoman for ver.di, which
represents most of Wal-Mart's 13,000 employees in Germany, said council
representatives were particularly angered at wording that she said was
directly translated from the English, without regard for local norms and
customs, and were contemplating a lawsuit.
"We would ask that those demanding
ethical behavior would display such behavior themselves, which Wal-Mart
doesn't, as this has shown," said Matina Suennicasen, a spokeswoman for
ver.di.
She declined to comment on the
guidelines. Media reports published excerpts prohibiting workers from
having intimate relationships with colleagues who could affect their
compensation or accepting gifts from wholesalers. The code also
encourages workers to inform superiors of colleagues caught breaking the
rules, according to the reports.
Wal-Mart insisted the guidelines are
intended to maintain a safe workplace environment.
"The company's ethics code is used by
Wal-Mart around the world and describes ethical ground rules for
personal conduct that normally takes place in healthy and honest human
understanding," Wal-Mart said.
Wal-Mart shares rose 20 cents, or 0.4
percent, to $51.08 in midday trading on the New York Stock Exchange, at
the low end of their 52-week range of $51.01 to $60.45.
[back to top]
Wal-Mart --
Not Exactly a Juggernaut in Europe:
David Pauly
[back to top]
March 15
Bloomberg
Small-town hardware stores, union
organizers and Kmart managers can take heart: They may not be bulldozed
by Wal-Mart Stores Inc. after all.
Wal-Mart, the master of computerized
inventories and the king of cost-cutters, can wipe out the competition
-- in the U.S. The Bentonville, Arkansas, discounter's juggernaut act
hasn't always worked so well abroad, notably in the U.K., where it's
outdistanced by Tesco Plc, and in Germany, where analysts say it's in
the red.
Since moving into the U.K. in 1999
with the acquisition of the Asda Group Plc supermarket chain, Wal-Mart
has lifted Asda from No. 3 to No. 2 among Britain's food retailers but
remains well behind leader Tesco Plc.
In the 12 weeks ended Feb. 27, Asda's
share of the $202 billion U.K. grocery market inched up to 16.9 percent
from 16.7 percent in the same year-before period, according to research
group Taylor Nelson Sofres Plc, as Tesco increased its share to 29.2
percent from 27 percent.
Tesco has outflanked Wal-Mart's stores
by selling more expensive food items and being quicker to sell personal
financial products like car insurance. Asda's Chief Executive Tony
DeNunzio quit last week to take a job running Dutch electronics and
clothing retailer Royal Vendex KBB NV.
Costco's Coming
Wal-Mart's backsliding in the U.K. is
especially embarrassing because U.S. rival Costco Wholesale Corp. has
been expanding rapidly from a smaller base.
While Costco, from Issaquah,
Washington, may have benefited from a quirk in zoning rules that makes
it easier for a wholesaler to get new stores approved than a retailer,
it recently beat Wal-Mart prices on such things as cat food and gin --
and it sells in bulk and peddles big items like wide-screen TVs.
America's discount giant has fared
even worse in Germany, where analysts say the U.S. retailer has lost
money ever since buying Germany's Wertkauf chain in 1997. Wal-Mart
doesn't break out results by country, lumping the U.K. and Germany with
Canada, Brazil, Mexico, China and others under ``international.''
While Wal-Mart blames a weak economy
for continued poor results in Germany, analysts say the company failed
to adapt its 91 stores to German tastes. Wal-Mart also has resisted
sharing its financial results with German officials, according the
Financial Times Deutschland.
Good News
Overall, Wal-Mart is still a success
abroad. In the year ended Jan. 31, its international sales climbed 18
percent to $56.3 billion, helped by the strength of the British pound
and the Canadian dollar against the U.S. dollar.
The discounter's majority-owned
Mexican unit, which is Latin America's biggest retailer, earned about
$860 million last year. With $1.06 billion in cash, Wal-Mart de Mexico
SA de CV was expanding and buying back stock. Wal-Mart this year
promoted Mexico CEO Eduardo Castro-Wright to chief operating officer of
its U.S. stores.
Wal-Mart's missteps in Europe do show
that big companies don't always get their way. Remember too that
Wal-Mart is exhibiting some weaknesses at home. Its 3.3 percent sales
gain in stores open 12 months or more in the past year trailed the 5.3
percent increase by No. 2 discounter Target Corp., which often offers
trendier merchandise. Wal-Mart shares, which closed yesterday at $51.30,
have basically treaded water for the past five years.
A few more slips by Wal-Mart and
retailing's smaller fry may have a future.
To contact the writer of this column:
David Pauly in Ft. Myers, Florida dpauly@bloomberg.net
To contact the editor responsible for
this column: Bill Ahearn at bahearn@bahearn.net.
Last Updated: March 15, 2005 00:26 EST
[back to top]
Wal-Mart Ethics Code
Angers Germans
[back to top]
Ethic codes do not translate well
The German subsidiary of the world's
largest retailer, Wal-Mart, has again infuriated employees, this time
over policies that workers believe interfere with their private lives
and force them to spy on colleagues.
Often mistrusted for its American
corporate culture, the German subsidiary of Wal-Mart has once again
stuck its foot in it. Employees of the 92-store discount chain received
a moral lecture along with their February paychecks: a code of ethics
employees must follow or face termination, the Financial Times
Deutschland reported Tuesday.
The code forbids Wal-Mart employees
from accepting presents from suppliers, dictates that employees may not
fall in love with a colleague in a position of influence and requires
workers to report colleagues immediately "if they observe that they have
broken the rules." Non-compliance of the rules can lead to termination.
Translation problems
The German management of the company
said they adopted the code after increasing requests by their American
counterparts to do so. Still, representatives of employees say they will
fight the code through the courts. The company declined comment.
Employee's rights expert Manfred
Confurius told the Financial Times Deutschland that US employees face
more concrete and stronger restrictions, something that doesn't always
transfer well to German work culture.
"Such ethic codes should, in general,
be voluntary," he said.
[back to top]
Federal Appeals Court rules Wal-Mart broke labor laws
By Bloomberg News
[back to top]
March 15, 2005
Wal-Mart Stores Inc. violated US labor
law when it disciplined an employee for wearing a union T-shirt in the
store where he worked and telling co-workers about a union meeting, a
Federal appeals court ruled.
''Wal-Mart failed to demonstrate how
the T-shirt interfered in any manner with the operation of the store,"
the court said yester-day.
The court upheld most of a decision by
the National Labor Relations Board that the employee didn't violate a
policy at Wal-Mart, the world's largest retailer, that bars workers from
soliciting inside the company's stores.
The Appeals Court, based in St. Louis,
ruled in Wal-Mart's favor on one issue, saying the company could
sanction employee Brian Shieldnight, who worked in a Wal-Mart store in
Tahlequah, Okla., for asking another employee to sign a union
authorization card.
© Copyright 2005 The New York Times
Company
[back to top]
Sam Walton reaches out from the grave to help unionize wal-mart workers
Sam Walton
encourages Wal-Mart workers to join the Union
by Louie Maytorena, Webmaster, WalMartSux.com
[back to top]
24-7PressRelease.com
March 15, 2005
Waipahu, Hawaii- The late Retail
Supermogul, Sam Walton has been dead for 13 years, but, that isn't
stopping him from making a comeback as a union organizer. A new website
has Sam Walton reminding all those overworked and badly treated
associates to "regain their self-respect" and don't take what's being
dished out to them by the Walton family and CEO, Lee Scott.
WalMartSux.com (SUX: an acronym for
Supplemental Union eXchange) created by ex-sales associate, Louie
Maytorena, puts out a call for action to all employees to STOP listening
to the billionaire heirs and focus instead on Sam's words of practicing
"true respect for the individual".
Louie tells us that "Too many
associates are their worst enemy. Constantly listening to their own
fears." I say, "Stop cowering as a result of your
happy-face-everything-is-OK-brain-washing and, with Sam's help, make
history by being the first store in the United States of America to
become nionized."
It didn't take very long after Sam's
earthly departure that the remaining family members started taking the
Wal*Mart Store empire down a very dark path. "They have taken Sam's good
intentions and completely corupt everything he stood for and admired,
particularly the integrity and hard work of his beloved associates and
replaced by the lure of the Mighty Dollar".
"Everyday going to work, seemed like
dreamland. Nothing ever made any sense." Louie adds, "I myself was fired
from Wal*Mart for wanting to use the restroom on my lunchbreak." Louie
explains with a curious expression on his face. "Maybe it had something
to do with my open worker's comp case due to my permanent injury to both
my back and knee sustained by pushing pallet loads in excess of 2300
lbs. for many years in the Food department despite my protest and
suggestion in obtaining a powered pallet-jack to push these heavy
loads". Wal*Mart's loud response, "Absolutely...NOT!, these jacks cause
injury and are a liability"! Duh...Ya Think? So they made me a "greeter"
instead. A position created, in my opinion, as a one-way ticket out the
door.
Even though Louie is no longer
employed by the retail giant, this doesn't stop him from helping those
still on the inside. "Do it for Sam..." the website proclaims, "...and
call the UCFW Ohana today.
Louie believes that Mr. Walton would
be proud to lead a new Wal*Mart cheer for the next century. One that
would begin with, "Give me an R-E-S-P-E-C-T - WHAT DOES IT SPELL?".
About louie maytorena grafix Wal-Mart
Supplemental Union Exchange
[back to top]
Like the US, Mexico
feels Wal-Mart era
Hundreds of stores
in Mexico are busily upscaling in efforts to compete with the world's
retail champ.
By Ken Bensinger
[back to top]
Canned white asparagus. Spanish
serrano ham. Sushi rice. It's the fancy imports, says Claudia Gonzalez,
that bring her to Comercial Mexicana, the nation's No. 3 retailer.
But this day, she also picked up an
industrial-sized bag of diapers.
"The diapers are probably cheaper at
Wal-Mart, but you can't get any of this other stuff there," says Ms.
Gonzalez, unloading an overflowing cart in the parking lot of one of
Wal-Mart's top competitors in Mexico. Then her voice drops. "The people
at Wal-Mart just aren't like me," she whispers.
Ms. Gonzalez spends $100 a week on
groceries, four times what a minimum-wage worker earns in that time. And
while not exactly politically correct, her attitude could be the key to
survival for Comercial and a half-dozen "big box" chains that are
urgently testing new strategies after nearly a decade of trying to keep
up with Wal-Mart.
Having learned that they can't go
mano-a-mano with the world's retail champ, hundreds of stores here are
busily upscaling - adding cozy cafes and stocking fine cheeses, gourmet
dog food, and seasonal specialty items - an alternative strategy based
on hard-won experience. "Nobody can beat Walmex. It is and will continue
to be the dominant competitor here," says Joaquin Ley, an analyst at
Santander Investments. "Instead, everyone else is racing to
differentiate themselves."
Indeed, since a consolidation in 1997,
Wal-Mart de Mexico SA, or Walmex, the Mexican extension of its
Arkansas-based parent, has steadily gobbled up everything in its path,
posting soaring numbers - sales increased 10.5 percent last year - and
pouring piles of cash into growth with trademark intensity. Today,
Walmex runs 411 retailers and 285 restaurants, is Mexico's largest
private employer, and has the second-highest market capitalization of
any company on Mexico's stock exchange.
Its most recent victim is Carrefour,
the world's No. 2 retailer after Wal-Mart. The French company announced
late last Thursday that it would sell all its 29 Mexican stores, plus
two under construction, to Chedraui, the country's sixth-largest chain,
for a rumored $545 million. The retreat comes only two years after
Auchan, the world's 23rd-largest retailer, also gave up on Mexico.
Eager to avoid such a fate, Soriana,
Mexico's second-largest chain, says it will invest more than $300
million this year, and will fill its stores with what director of
strategic planning Pedro Mejia calls "perks and improvements." It also
plans an enormous emphasis on customer service. "Until 2003, we only had
one format: trying to get all clients," he says. "Now our new stores are
oriented to a higher socioeconomic level."
On top of working to maintain a
somewhat fancier atmosphere, with more expensive stores in wealthier
neighborhoods, both Soriana and Comercial Mexicana have begun developing
their own lines of higher-end products, a strategy analysts say was
inspired by US chains like Target.
It's a bold move, especially in a
country where 70 percent of the population lives below the poverty line.
But it could simply be a pragmatic approach to a marketplace where many
people are already convinced that Wal-Mart's famous "Everyday Low
Prices" are unbeatable.
"I shop at Wal-Mart because it's
cheaper. Across the board, everything costs less here," says Maria
Eugenia Zubiria, holding aloft a box of Special K cereal that actually
costs nearly 5 pesos less at the Comercial Mexicana three blocks away.
The perception that Wal-Mart is unbeatable on price is the store's best
ally here. But in reality, thanks to a year-old buying alliance between
Comercial Mexicana, Soriana, and the chain Gigante, prices for common
groceries are essentially identical at Wal-Mart's competitors.
In contrast to chains like Soriana,
there are other retailers who don't yet want to give up on the Mexican
masses. Among them is Gigante, Mexico's fourth-largest big-box chain,
which has most closely mirrored Walmex's strategy, peppering the
airwaves with commercials touting falling prices.
Like Walmex, the majority of Gigante's
stores are in the dense central areas of Mexico, particularly Mexico
City. Also like Walmex, which also runs Sam's Club and the chain Bodega
Aurrera, Gigante has tried to appeal to blue-collar consumers.
On top of 127 flagship Gigante stores,
it has 34 Super G and 28 Bodega Gigante big boxes, which look and feel
nearly identical to Bodega Aurrera, with its smaller selection and
emphasis on food staples.
Despite the stiff competition from
Walmex, Gigante says it will invest $90 million this year, while others,
like Soriana and Chedraui, will break into the key Mexico City market
this year.
It's a bold move in a country where
millions of shoppers are like Virginia Soto, a retiree who never sets
foot in a big-box store. "I'm just not used to them," says Ms. Soto, who
buys all her food in a weekly street market near her house. "I'm not
about to go anywhere else."
Yet Soto is the type of person that
the chains are increasingly targeting. The big retailers point out that
fully one half of the retail market belongs to "irregular" commerce like
public street markets. And in this Coca Cola-crazy country, only 30
percent of soft-drink sales are in big box stores, according to Mr. Ley.
"There's a lot of room for growth,
because this society is changing," says Carlos Ruiz, professor at the
Pan-American Institute of Business Administration. "We're seeing a
change in ages and in habits of consumption. More and more, Mexico is
going to become oriented to [big box] stores."
And many are destined to be Wal-Marts.
Walmex captured about a quarter of the retail market last year. This
year it will invest $750 million, more than all its competitors
combined, opening 70 new stores, according to Walmex spokesman Raul
Arguelles. "Expect many, many more square meters of Wal-Mart sales floor
in Mexico in the future," he says.
www.csmonitor.com | Copyright © 2005 The Christian
Science Monitor. All rights reserved.
Copyright © 2005 ABC News Internet
Ventures
[back to top]
Wal-Mart 念191;½ la Mexicana
By John Ross
[back to top]
The Progressive Posted
March 14, 2005
Each winter solstice, tens of
thousands of revivalist Indians, New Age acolytes, and just plain
tourists don cameras, feathered head dresses, or simple white cottons
and tramp to the top of the Pyramid of the Sun in San Juan Teotihuacan
to soak up the rays and revitalize their bodies and souls for the coming
year.
Teotihuacan flourished for nearly a
millennium between the second century BC and 700 AD. In the year 500,
half a million people lived in the city, which covered an expanse of
eight square miles, larger even than Rome. Having harnessed underground
streams, the rulers of Teotihuacan created Mexico's first corn culture.
Queztalcoatl, the plumed serpent, a deity ubiquitous in ancient
Mesoamerica, ruled over Teotihuacan, and his priests maintained the
balance of the agricultural seasons and upheld the sun in the sky
through human sacrifice.
As I climbed the 247 steep stone steps
divided into four narrow tiers to the pyramid's summit, many of my
fellow pilgrims expressed their umbrage at the new Wal-Mart, in plain
sight down below, just 2,000 meters away.
"It is like an invasion, a new
conquest," opined Rafael, a young computer technician from Cordoba,
Veracruz.
"Falta de respeto" (a lack of
respect), a middle-aged woman missing her two front teeth spat. "This is
Mexico, you know."
"What a horror! They insult the Gods!
Quezalcoatl must be furious!" said Mexico City grade school teacher
Xenia Marquez, extending her arms towards the weak December sun at the
very apex of the Pyramid of the Sun. Her tirade was interrupted by the
tingling of her cell phone.
The saga of the resistance to the
Teotihuacan Wal-Mart is a picaresque footnote in the battle against the
global leviathan. "Wal-Mart has profaned the City of the Gods, and there
are no deities in Mesoamerica that can protect it," darkly warned Miguel
Limon-Portillo, the celebrated translator of Aztec poetry. Whereas in
the U.S., such disputes are apt to be settled before permit appeals and
zoning boards, the Teotihuacan Wal-Mart touched a raw national nerve,
and so this war was fought 念191;½ la Mexicana.
Having jumped the gun on NAFTA by
buying into the 122-store Bodega Aurrer念191;½ chain here in 1992 and
taking it over five years later, Wal-Mart now owns 687 superstores in 71
Mexican cities under the marquee logos of Wal-Mart, Bodega Aurrer念191;½,
Superama, and Sam's Club – plus 52 Suburbias (a more upscale department
store chain) and 235 Vips restaurants. Total Wal-Mart sales of $10.8
billion in 2003 dwarfed the $8 billion taken in by the next three
retailers together. And Wal-Mart, the largest U.S. employer, is also
Mexico's biggest job generator, accounting for 101,000.
As in the U.S., the bottom line is
gospel for Wal-Mart in Mexico, and no unions or other troublemakers are
tolerated on the premises. Non-union Mexican Wal-Mart "associates" earn
an average of 13 pesos an hour (about $1.20) as compared to $9 for their
non-union U.S. counterparts.
"It is not good for our sovereignty
that all our clothes and our food come from another country," asserts
Vicente Yanez, director of the National Association of Self-Service
Stores. (More than 2,000 McDonald's also stain the Mexican landscape.)
A full decade after NAFTA kicked in,
the commercial physiognomy of Mexico is often indistinguishable from
that of its neighbor to the north.
Not many months ago, polleros (people
smugglers) in Tapachula, Chiapas, on Mexico's southern border, wheedled
$5,000 each from six Guatemalans and two other undocumented workers whom
they promised to deposit safely in the United States.
Moving through Mexico stealthily in an
old bus with its curtains drawn and slipping immigration officials the
obligatory mordida (little bite, or bribe) to ease through the
checkpoints, the smugglers arrived in Chihuahua City, 100 miles south of
the U.S. border, drove out to an upscale suburb, and dropped their load
off in front of an enormous Wal-Mart, informing the clueless clients
they had arrived on "the Other Side." The Wal-Mart shared the gleaming
mall with a Wendy's, a KFC, even an Applebee's, and the ten-plex
"Hollywood" Cinema.
"It looked just like how it looked on
television" a rueful indocumentado told Froilan Meza of the local
Chihuahua Herald.
The Civic Front to Defend the
Teotihuacan Valley (Frente Civica) first got wind of Wal-Mart's plans
very late in the game after concrete trucks started pouring a foundation
less than two kilometers from the pyramids. Activists immediately
suspected a deal had been cut between the conglomerate, the municipal
government, and the National Institute of Anthropology and History (INAH),
without whose permission the project could not go forward.
On Oct. 1, 2004, Lorenzo Trujillo, a
middle-aged teacher, the self-styled "spiritual guide" Emma Ortega, and
Emmanuel D'Herrera, a poet and professor, set up camp at the Wal-Mart
site, rolled out their petates (straw mats), lit copal incense to the
guardian figure of Coatlicue, a sort of Aztec Shiva, and, in classic
lost-cause Mexican struggle posture, declared themselves on hunger
strike. Their sacrifice made an impact in a nation that bridles at
dubious NAFTA encroachments and has been galvanized by the plight of its
Indian cultures after ten years of Zapatista rebellion.
Mexico State Governor Arturo Montiel,
a dark horse presidential hopeful of the Institutional Revolutionary
Party, which ran Mexico for seven decades and would like nothing better
than to take back power in 2006, was a big booster of the new Wal-Mart
store. He boasted it would bring 3,000 new jobs to this run-down region.
But local street sellers and market vendors figured their livelihoods
were jeopardized by super-store competition and joined the fray. Street
fights ensued between those who opposed the project and those who did
not want to bus 20 miles away to other towns to do their shopping. When
the Frente Civica camp was attacked by angry construction workers, the
three hunger strikers moved to the ruins. A second strike began on the
sidewalk outside the INAH's Mexico City offices.
By now, lots of fingers were being
pointed at the INAH for having declared the Wal-Mart site of "no
archeological value." One fired construction worker, Martin Hernandez,
told the national left daily La Jornada that he had seen broken pieces
of pottery and other items being hauled from the construction site and
was ordered to keep quiet about the destruction.
Soon Rigoberta Mench念191;½ and
Subcomandante Marcos were commenting on the desecration. The Teotihuacan
Wal-Mart was a ready-made flashpoint for indigenous organizations such
as the National Association for Indigenous Autonomy, which pointedly
asked if the Catholic Church would allow a megastore to be thrown up at
the door to the Vatican.
Francisco Toledo, Mexico's most
luminous painter, who had single-handedly kept a McDonald's out of
Oaxaca city's colonial plaza (which like Teotihuacan is a UNESCO World
Heritage Site), drew pictures of monkeys pushing shopping carts beneath
the pyramids of "Teotihualmart," as social critic Carlos Monsivais
tagged it. Union leaders came to express their support of the hunger
strikers and to remind the press of Wal-Mart's anti-union bias. Anarcho-punks,
anthropologists, and comedians expressed their outrage, and cabaret star
Jesusa Rodriguez told of the "Hualmartas, a tribe from the north."
As the uproar mounted, Wal-Mart worked
around the clock to get the new store up and running before October was
out. And as the deadline approached, tempers flared. On Oct. 24,
militant farmers from nearby San Salvador Atenco, who had fought off a
proposed international airport with their machetes three years previous,
clashed with police just outside the ruins. A police car and three
motorcycles were torched.
When on Oct. 30 Wal-Mart was finally
ready to throw open its doors, there were 70 customers in line before 9
a.m. A sound truck had been circulating through the small city for days
advertising free gifts and big bargains. But just before opening time, a
team of INAH workers appeared on the scene and demanded entrance in
order to drill for last-minute samples. Two meter-deep holes were
perforated between cash registers six and seven as store stockers
stopped to gawk. The samples yielded only sand and fragments of 20th
century brick, and Wal-Mart received the INAH's blessings to open for
business.
But the perforations had left a gaping
chasm in the megastore's floor, and Wal-Mart public relations officer
Claudia Algorri decided the inauguration would be postponed until after
the long Dia de los Muertos weekend, Mexico's traditional celebration of
its dead.
Over the weekend, the Frente Civica
built altars to their ancestors and prayed that the gods of Teotihuacan
were tuned in.
When customers once again flocked to
the megastore the following Tuesday morning, 250 riot cops were on hand
to greet them. The first scuffling occurred after the mob tried to take
the doors, and Wal-Mart officials had to calm the public with free
Cokes, French fries, and "little cakes," according to La Jornada. Then
the link to the satellite, which would connect the Teotihuacan cash
registers with Wal-Mart headquarters in Bentonville, Ark., went down –
the gods must have been listening. For six hours, the crowd hung around
the parking lot under the blazing sun. A family quarrel broke out and
noses were bloodied, the Jornada reporter noted. Finally, at about 3:30
p.m., customers were allowed to grab a shopping cart, and the consumer
frenzy was consummated. But sales were not brisk. Many people had come
just to gander at the marvels of modern merchandising contained within
this temple of plastic.
That night, a band of toughs
dismantled the Frente Civica encampment by the ruins. D'Herrera, then in
the fourth week of his hunger strike, was rousted from his petate, and
three students were slashed by a razor-toting thug. The Teotihuacan
Wal-Mart was officially in business.
By December, the Teotihuacan Wal-Mart
was booming. Although "Nueva Wal-Mart" (the corporation's Mexican
handle) has posted no outside store sign to avoid controversy, the
interior is unmistakably a prototypical Sam Walton-style emporium
stocked to the roof beams with mostly Chinese-made items.
Given the season, the toy aisles were
packed with parents shopping. Of six customers questioned, all fervently
concurred that Wal-Mart prices were the lowest in town. Princess Barbie
was on sale for 288 pesos (about $20), He-Man action figures for 162.
But a giant yellow Hummer toy weighed in close to 4,000 pesos. A
miniature Wal-Mart megastore marked down to 988 pesos was drawing oohs
and ahs. Elsewhere in the aisles, Black & Decker irons were going
quickly at 97 pesos, and U.S. grown tomatoes and apples were holding
their own against local produce.
Miguel Angel Nieves, a young custodian
whose father worked rebuilding the Pyramid of the Moon in the 1960s,
exalted the prices and the products. "Before Wal-Mart opened, we would
shop in the street or in the central market, which is owned by one man,"
he said. "The prices were high – and, well, it wasn't very clean."
Out in the parking lot, Victor
Acevedo, a local anthropologist who affects handmade Indian accessories,
was sheepishly loading merchandise into his battered Volkswagen bug. "I
don't like the idea of Wal-Mart being so close to the pyramids," he
said, "but where else am I going to shop?"
Mexico is a four-millennium-old
civilization with a culture as obdurate as granite and obsidian. When
the Europeans came, they pulled down most of the Aztec temples. But the
majestic pyramids of Teotihuacan remained. And so they will remain long
after all the Wal-Marts in Mexico crumble into dust.
© 2005 Independent Media Institute.
All rights reserved. View this story online at: http://www.alternet.org/story/21398/
[back to top]
Wal-Mart
Union Organizer Fasts to Protest Firing
by Madeleine Baran
[back to top]
Mar 14 - A Wal-Mart worker who said
the company fired him Tuesday for trying to start a union, is now on a
hunger strike. Ryszard Tomtas, a Polish immigrant, was fired from a
Loveland, Colorado Wal-Mart Distribution Center.
Tomtas, 46, told ABC News that he was
fired because he signed a union card and the union told Wal-Mart Tomtas
would begin organizing the store. Wal-Mart denied these allegations, and
said they fired Tomtas because of "horseplay."
Tomtas, who was involved in Poland's
Solidarity movement to overthrow a Soviet-style dictatorship in the
1980s, chained himself to a stop sign in front of Wal-Mart on Thursday.
Police asked him to leave to avoid arrest, but said he could continue
protesting in front of the building provided he does not block traffic.
Tomtas told ABC News he will drink
only water during his hunger strike, and that he is in the process of
filing a wrongful termination complaint with the US Equal Employment
Opportunity Commission.
An attorney for United Food and
Commercial Workers Local 7 told ABC News that the union plans to file
charges.
© 2005 The NewStandard. See our
reprint policy.
[back to top]
Wal-Mart uses new tactic to get around Maryland county law limiting size
[back to top]
BENTONVILLE, Ark. (AP) - Wal-Mart, the
world's largest retailer, is employing a new tactic to get around a
Maryland town ordinance that limits store sizes - build two outlets
right next to each other.
Signalling what could be a new
approach to getting around such restrictions, Wal-Mart will build
adjacent stores in Dunkirk, Md., with one outlet being constructed so
that it will be just under the 6,967.5 square-metre limit that is
allowed by a Calvert County ordinance.
It is the first time Wal-Mart has
considered such a measure, said Mia Masten, a Wal-Mart Stores Inc.
spokeswoman.
"As these big-box bills come up, all
retailers will just have to be flexible," Masten said. "In this case, we
developed a model that allowed us to reach our customers."
Masten said Wal-Mart could use the
strategy in other locations.
Calvert County passed an ordinance in
August limiting the size of commercial retail buildings to 6,967.5
square metres. Wal-Mart usually builds stores that range from at least
9,290 square metres to more than 18,580 square metres for Super centers.
Wal-Mart proposed a
6,967.3-square-metre store in Dunkirk that will be next to a
2,107-square-metre garden centre. The two stores would have their own
entrances, utilities, bathrooms and cash registers.
Wal-Mart has faced backlash for trying
to expand in certain areas, and local jurisdictions have passed measures
like the one in Calvert County that limit the size of retail stores.
Total square-footage of the store would exceed the limit by 30 per cent.
Greg Bowen, who heads the county
planning office, said his office will consider the proposal.
"It's not on hold indefinitely," he
said. "The county commission has asked the planning commission to defer
action until they have a chance to look into (the proposal)."
© The Canadian Press, 2005
[back to top]
Wal-Mart auto repair workers in St-Hyacinthe, Que., win union
accreditation
Canadian Press
[back to top]
Sunday, March 13, 2005
MONTREAL (CP) - Auto repair shop
employees at the Wal-Mart store in St-Hyacinthe, Que., have been granted
union certification by the province's labour relations board.
The application to certify about 10
auto repair shop employees was submitted Jan. 28. About 200 workers at
the store 60 kilometres east of Montreal were unionized Jan. 18.
Negotiations with the company are set to begin March 16, the United Food
and Commercial Workers union said in a news release.
"We are constantly working to improve
the working and living conditions of Wal-Mart employees, and we will
persevere," said Yvon Bellemare, president of Local 501 and the union's
Quebec president.
A wide-ranging union drive is underway
in Wal-Mart stores in Quebec and several other Canadian provinces.
Wal-Mart workers in Windsor, Ont.,
voted this week against unionization.
The only two unionized Wal-Mart stores
in North America are in St-Hyacinthe and Saguenay, Que., 250 kilometres
north of Quebec City.
Last month, after Saguenay employees
voted to unionize, the company announced the store would close in May
citing its unprofitability.
Wal-Mart, the second-largest company
in the world in terms of revenue with more than 4,000 stores, has
resisted increasing pressure to accept unionized stores.
The UFCW has been attempting to
unionize workers in seven Wal-Mart auto departments in British Columbia.
© The Canadian Press 2005
[back to top]
If they can make it there ... A nice place in New York still Wal-Mart's
dream
By HENRY GOLDMAN
[back to top]
Bloomberg News
March 12, 2005, 9:28PM
Wal-Mart Stores, recently dropped by a
developer from opening what would have been its first New York City
store, is looking at other locations in the city and again faces City
Council opposition.
Councilman Michael McMahon, a Staten
Island Democrat who sits on the Land Use and Zoning Committee, said its
members would block the world's largest retailer from opening stores at
two locations in the borough unless Wal-Mart changes policies. One site
is near the Outerbridge Crossing, a bridge to New Jersey on the island's
southwest corner, and the other is in Mariners Harbor in the northwest.
'A good neighbor' "Both locations are
environmentally sensitive and both would require zoning changes for
Wal-Mart to come in," McMahon said. "A zoning change is a privilege, not
a right, and we won't issue one to Wal-Mart until it raises its wages
and benefits and can prove to us that it can be a good neighbor."
Mia Masten, Wal-Mart's spokeswoman,
confirmed the company's interest in the two Staten Island sites, among
others throughout the city. Both are now zoned for manufacturing and
would require a zoning change or a variance. The borough is the city's
smallest in population, with 444,000 residents in the 2000 Census.
McMahon's comments came two weeks
after Vornado Realty Trust dropped Wal-Mart from a proposed shopping
center in Rego Park, Queens. At that time, Council Zoning Committee
Chairwoman Melinda Katz said Wal-Mart's national labor practices "were
overwhelming the conversation" in seeking land use approval for the pro-ject,
leading Vornado to back away from the retailer.
Fights across U.S. Katz chaired a Jan.
6 hearing at which labor leaders said Wal-Mart was able to offer
low-cost merchandise because it underpaid its workers and independent
merchants said Wal-Mart might drive them out of business.
Similar battles have been played out
in Los Angeles, Chicago, Denver, Atlanta and other U.S. cities as
Wal-Mart seeks to expand beyond rural and suburban markets into urban
areas with super-centers selling groceries, household items and
clothing.
McMahon said the northwest Staten
Island site Wal-Mart was eyeing was in a marshy wetlands area and the
southern location, site of a former metal-smelting plant, needed to be
cleaned up.
"If Wal-Mart could demonstrate that
it's a company we could trust to be a good neighbor, perhaps we would
look more favorably upon any application we received from it," McMahon
said.
'New York rule' "The best thing it
could do would be to adopt a 'New York rule' in which it would treat its
workers better if it wanted to locate here," he added.
The developer of the site, South
Avenue Development, has hired former Borough President Guy Molinari to
help it persuade officials to approve Wal-Mart's presence.
"The public wants Wal-Mart," Molinari
said. "Big-box stores have been enormously successful in Staten Island
and we don't have the biggest one. Our people are traveling to New
Jersey to shop there."
Councilman Andrew Lanza, a Republican
who represents the area near the Outerbridge Crossing, said he's "open
to the idea" of Wal-Mart coming in.
"It would bring brand new jobs and
shopping convenience to my neighbors here," he said. Of those who
criticize Wal-Mart, Lanza said, "they are the same people who didn't
want Lowes or Costco or Home Depot here."
[back to top]
Wal-Mart uses new
tactic to dodge town law
Retailer building
two outlets right next to each other
The Associated Press
[back to top]
Updated: 12:39 p.m. ET March 12, 2005
BENTONVILLE, Ark. - Wal-Mart, the
world's largest retailer, is employing a new tactic to get around a
Maryland town ordinance that limits store sizes — build two outlets
right next to each other.
Signaling what could be a new approach
to getting around such restrictions, Wal-Mart will build adjacent stores
in Dunkirk, Md. with one outlet being constructed so that it will be
just under the 75,000 square-foot limit that is allowed by a Calvert
County ordinance.
It is the first time Wal-Mart has
considered such a measure, said Mia Masten, a Wal-Mart Stores Inc.
spokeswoman.
"As these big-box bills come up, all
retailers will just have to be flexible," Masten said. "In this case, we
developed a model that allowed us to reach our customers."
Masten said Wal-Mart could use the
strategy in other locations.
Calvert County passed an ordinance in
August limiting the size of commercial retail buildings to 75,000 square
feet. Wal-Mart usually builds stores that range from at least 100,000
square feet to more than 200,000 square feet for Supercenters.
Wal-Mart proposed a 74,998-square-foot
store in Dunkirk that will be next to a 22,689-square-foot garden
center. The two stores would have their own entrances, utilities,
bathrooms and cash registers.
Wal-Mart has faced backlash for trying
to expand in certain areas, and local jurisdictions have passed measures
like the one in Calvert County that limit the size of retail stores.
Total square-footage of the store would exceed the limit by 30 percent.
Greg Bowen, who heads the county
planning office, said his office will consider the proposal.
"It's not on hold indefinitely," he
said. "The county commission has asked the planning commission to defer
action until they have a chance to look into (the proposal)."
© 2005 The Associated Press. All
rights reserved.
[back to top]
Way-out Wal-Mart People keep quitting the retail empire
Saturday March 12, 2005
[back to top]
Guardian
What is it about Wal-Mart where the
best of Asda's talent quits rather than earn promotion inside the
world's biggest retail empire? Former chief executive Allan Leighton
walked to become a serial director and is now Post Office chairman. His
successor Paul Mason was at the helm barely a year before quitting to
join Matalan and is now European boss of Levi Strauss. Senior directors
Richard Baker and Justin King also fled, and now run Boots and
Sainsbury's respectively. We could go on (there are many more), and now
we have Tony DeNunzio going Dutch with Vendex KBB. There's definitely a
pattern.
The theory among retail analysts is
that the boys from Bentonville, Arkansas, don't quite get the Brits. As
one UK analyst put it yesterday: "We speak the same language, but that
is about it. Wal-Mart represents small-town, neo-conservative America.
These British executives have a rather different view of the world and
that is reflected in the number who move on."
The timing of Mr De Nunzio's move is
relatively simple to explain: he got a tap on the shoulder from
headhunters Heidrick & Struggles and was offered the opportunity to make
a shedload of money in bonuses and options away from the glare of the UK
quoted sector.
But there are those who believe his
departure was always only a matter of time because Wal-Mart wants to be
number one everywhere it operates and cannot accept less.
Since buying Asda in 1999, it has
become the second largest UK grocer and developed a £1bn clothing brand.
Asda now generates half of Wal-Mart's international sales and represents
10% of the entire global corporation.
Last month, Wal-Mart announced a £600m
investment to build 15 new Asda superstores, but it was De Nunzio who
failed to convince the Competition Commission to allow any sort of bid
for Safeway, which could have turbo-charged growth. Instead the latest
TNS data shows signs of Asda's growth starting to slow.
Tesco, meanwhile, has strode yet
further ahead and become the world's third biggest retailer. It is
simply the most effective competition Wal-Mart faces anywhere in the
world.
Asda's performance, while hugely
impressive, just does not compare.
Down and dirty
Whitbread's investors can pat
themselves on the back. A word here, and a prod there, seem to have done
the trick: their company has slapped a "for sale" sign over its entire
Marriott hotel chain, reversing last October's decision to sell just a
part of it.
This just may be that rare thing: a
board of directors opting to create instant value for shareholders,
rather than retaining a top-end asset that produces questionable returns
but impresses golf partners.
Whitbread these days is about
down-and-dirty businesses, like the budget Travel Inn hotels, and
mass-market restaurants such as Brewers Fayre and Pizza Hut. It is much
the better for it: the share price hasn't looked so healthy for years.
Whitbread spent most of the 1990s in a
state of drift, telling the world it was riding the leisure boom but
steadily losing its competitive edge. Outsiders cottoned on when Hugh
Osmond out-Punched it in the entertaining battle for Allied Domecq's pub
estate. Whitbread's share price halved over the next two years. David
Thomas, the last chief executive, led the fightback, jettisoning
brewing, pubs and the briefly fashionable Cafe Rouge chain that
epitomised the old lack of concentration on financial returns.
Alan Parker, the new man, can be
forgiven any mixed feelings as Marriott departs, given that he cut his
teeth managing it. But yesterday's 8% surge in the share price, speaks
for itself.
An investment property boom is in full
swing and if a private equity firm, or even a bank, wants to buy
Marriott and gear it up with debt, let it: this a perfect moment to sell
a hotel chain with too many frills for the modern incarnation of
Whitbread.
Back to Plan B
The government is at least consistent
in its approach to the EU-wide scheme to cut carbon dioxide emissions -
it is consistently muddled. First it put forward one figure and got
European commission approval. Then it put forward another, smaller cut
and claimed that because it had said its first estimate was provisional
Brussels' blessing was valid for the second.
Unsurprisingly, Brussels did not share
that view and yesterday the government was forced to backtrack and
accept the figure it first thought of. Yet just as it accepted Plan A,
it said it would seek to overturn it in the courts in favour of Plan B.
At least this approach will allow
British companies to know the basis on which they can plan their carbon
strategies for the next three years and kick- start their involvement in
the EU emissions trading scheme.
But Britain cannot afford such
uncertainty when it comes to the next round of cuts covering the years
2008 to 2010. It is one thing to take leadership, another just to charge
ahead regardless.
[back to top]
Wal-Mart to Get
Around Law Limiting Size
Associated Press
[back to top]
03.11.2005, 06:14 PM
Wal-Mart, the world's largest
retailer, is employing a new tactic to get around a Maryland town
ordinance that limits store sizes - build two outlets right next to each
other.
Signaling what could be a new approach
to getting around such restrictions, Wal-Mart will build adjacent stores
in Dunkirk, Md. with one outlet being constructed so that it will be
just under the 75,000 square-foot limit that is allowed by a Calvert
County ordinance.
It is the first time Wal-Mart has
considered such a measure, said Mia Masten, a Wal-Mart Stores Inc.
spokeswoman.
"As these big-box bills come up, all
retailers will just have to be flexible," Masten said. "In this case, we
developed a model that allowed us to reach our customers."
Masten said Wal-Mart could use the
strategy in other locations.
Calvert County passed an ordinance in
August limiting the size of commercial retail buildings to 75,000 square
feet. Wal-Mart usually builds stores that range from at least 100,000
square feet to more than 200,000 square feet for Supercenters.
Wal-Mart proposed a 74,998-square-foot
store in Dunkirk that will be next to a 22,689-square-foot garden
center. The two stores would have their own entrances, utilities,
bathrooms and cash registers.
Wal-Mart has faced backlash for trying
to expand in certain areas, and local jurisdictions have passed measures
like the one in Calvert County that limit the size of retail stores.
Total square-footage of the store would exceed the limit by 30 percent.
Greg Bowen, who heads the county
planning office, said his office will consider the proposal.
"It's not on hold indefinitely," he
said. "The county commission has asked the planning commission to defer
action until they have a chance to look into (the proposal)."
[back to top]
Is Wal-Mart Costing Us
Billions?
By Selena Maranjian
[back to top]
(TMF Selena)
March 11, 2005
What a fascinating and rich topic
Wal-Mart (NYSE: WMT) is. Love it or hate it, it rarely bores us. I
myself have written a few articles on the company, such as when I
questioned whether the firm was a force for good or evil and heard from
many impassioned readers in response, and when I suggested some new
business lines for the company. Other Fool writers have also chimed in:
Jeff Hwang: Wal-Mart: $10 Billion
Saved Rich Smith: Wal-Mart Paints Bull's-Eye on Itself John Reeves:
Predicting the Next Wal-Mart Rich Duprey: Wal-Mart Breaks Into China I
recently read some new perspectives on the firm, though, and thought I'd
offer them up as food for thought and/or discussion. (Jump into the fray
on our Wal-Mart discussion board.)
First up, at Slate.com, Timothy Noah
presented an interesting take on a recent speech by CEO H. Lee Scott,
Jr. He explained that while Scott seemed to be defending the firm's
record on how it treats its employees, Scott may have been really trying
to quietly reassure investors that they're not being treated that well
-- that pay and benefits remain at relatively low levels. Cynical? You
bet. But some compelling data backs Noah up. For example, Scott says
that "Wal-Mart's average wage is around $10 an hour, nearly double the
federal minimum wage." But that average is skewed somewhat by the steep
salaries of those at the top. Scott's own $15 million-plus compensation
package, for example, will only bring up the average. The median (or
middle) wage would have been a more telling figure.
Scott also explained that "our wages
are competitive with comparable retailers in each of the more than 3,500
communities we serve." Noah countered that although this may be true,
Wal-Mart has likely driven down the pay rates in such communities, as
competitors try to compete.
Meanwhile, in The New York Review of
Books, Simon Head reviewed a bunch of books related to Wal-Mart. His
article was long and full of too many points to cover here, but these
two points, among others, jumped out at me:
"The average pay of a sales clerk at
Wal-Mart was $8.50 an hour, or about $14,000 a year, $1,000 below the
government's definition of the poverty level for a family of three."
This supports Noah's claim.
Head cites a February 2004 report by
the Democratic staff of the House Education and Workforce Committee. The
report "assesses the costs to US taxpayers of employees who are so badly
paid that they qualify for government assistance even under the less
than generous rules of the federal welfare system. For a
two-hundred-employee Wal-Mart store, the government is spending $108,000
a year for children's health care; $125,000 a year in tax credits and
deductions for low-income families; and $42,000 a year in housing
assistance. The report estimates that a two-hundred-employee Wal-Mart
store costs federal taxpayers $420,000 a year, or about $2,103 per
Wal-Mart employee. That translates into a total annual welfare bill of
$2.5 billion for Wal-Mart's 1.2 million U.S. employees." He added that
state governments are burdened by Wal-Marts, too, with California
spending more than $20 million on health care for Wal-Mart employees. So
is Wal-Mart behaving criminally? Unethically? Well, perhaps not. In our
capitalistic society, where such a firm has a responsibility to
shareholders, is it so wrong to try to maximize profits, at any (legal)
cost? If we were to punish Wal-Mart, would we then have to go after the
many other firms with less-than-ideal practices? I'm afraid that I see
both sides of this issue. On the one hand, I wish that the news from
Wal-Mart weren't as troubling as it often is. On the other hand, with
Wal-Mart's being a successful American business (in which I'm invested)
that delivers low prices to many consumers, I wish it well.
Legal Information. ©1995-2005 The
Motley Fool. All rights reserved.
[back to top]
Wal-Mart, Dollar
Rattle Billionaire Ranks
By Emily Chasan
[back to top]
March 10, 2005
NEW YORK (Reuters) - Four heirs to
Wal-Mart Stores Inc. founder Sam Walton dropped out of the Forbes
Magazine's top 10 list of the world's billionaires in 2004, brought down
by the retailer's stagnating shares.
They were largely replaced by
businessmen from other regions of the world, who benefited in part from
the impact of the weak dollar.
Wal-Mart Chairman S. Robson Walton,
with a personal wealth of $18.3 billion, was the only Walton to make the
top 10 this year after several years in which all five Waltons made the
cut.
Slow growth and a bevy of legal
problems at the retail behemoth has prompted a 10.8 percent decline in
Wal-Mart's stock price since March 2004, cutting the personal wealth of
Walton's five heirs by almost $2 billion each.
And the dollar's steady slide in 2004
has fattened the coffers of billionaires abroad. Of the top 10
billionaires, half live outside of the United States, compared with two
last year, and several saw their wealth increase by as little as $2.2
billion to as much as $18.8 billion.
The Walton's were replaced on the list
by Indian steel magnate, Lakshmi Mittal, who took the no. 3 spot, with a
net worth of $25 billion, and Mexican entrepreneur Carlos Slim Helu, who
took the fourth spot after his telecommunications fortune grew by $10
billion this year. Ingvar Kamprad, founder of Swedish home furnishings
retailer Ikea, and German supermarket owner Karl Albrecht also made the
top 10, at no. 6 and no. 8, respectively.
Microsoft Corp. chairman Bill Gates
held onto his title as world's richest man for the 11th year in a row,
but no.2 billionaire, investor Warren Buffett, narrowed the gap between
them to just $2.5 billion. Buffett's Berkshire Hathaway Inc. shares
outperformed those of Microsoft this year, prompting speculation the
"Oracle of Omaha" may overtake Gates soon.
Saudi Prince Alwaleed, Microsoft
co-founder Paul Allen and Oracle Corp. chief executive Larry Ellison
rounded out the top 10.
BUDDING BILLIONAIRES
The billionaires club is not as
exclusive as it used to be, but the rich are richer.
More than 130 new billionaires were
added to the list this year, including gas pipeline tycoon Daniel
Duncan, Red Bull energy drink creator Dietrich Mateschitz and lifestyle
trendsetter Martha Stewart.
The combined net worth of the
billionaires rose to $2.2 trillion from $1.9 trillion a year earlier,
while the overall number of billionaires grew to 691 from 587.
Daniel Duncan, a Houston natural gas
pipeline mogul who was raised by his grandmother, was the wealthiest new
billionaire on the list, with a net worth of $5.1 billion.
The United States had 69 new
billionaires, while there were 38 in Europe and 13 in Asia.
Martha Stewart also made her debut
onto the list after shares of her company, Martha Stewart Living
Omnimedia Inc., doubled during her five-month stint in prison.
"Success does not always mean you have
your freedom," said Steve Forbes, chief executive of the Forbes
publishing company.
Russian oil tycoon Mikhail
Khodorkovsky, was the biggest net loser after charges of fraud and theft
landed him in a Moscow prison in October. Khodorkovsky, who just a year
ago was ranked 16th among the world's billionaires, lost $12.8 billion
from his net worth, Forbes magazine said.
Sixty-eight of the billionaires were
women this year, including Russia's first female billionaire, Elena
Baturina, a former factory worker who started a plastics company. The
majority of the billionaires were self-made and 18 were high school
dropouts, Forbes magazine said.
© Copyright 2005 The New York Times
Company
[back to top]
Officials
challenge Wal-Mart on child labor
Author: Joelle Fishman
[back to top]
People's Weekly World Newspaper
03/10/05 11:45
HARTFORD, Conn. — Anger was evident at
the state Capitol here recently over revelations of a secret deal
between Wal-Mart and the U.S. Department of Labor (DOL) to cover up
child labor law violations. The charges include requiring teenage
workers to use heavy equipment, including chain saws and forklifts.
State officials are launching a
national effort to confront the notorious union-busting company over
reports of the 24 child labor violations, 20 of which involved
Connecticut stores.
Railing against a “sweetheart deal” on
the four-year-old violations that requires Wal-Mart to pay a mere
$135,540 in penalties in exchange for a guaranteed 15-day prior
notification of inspections, state Rep. Walter Pawelkiewicz, a member of
the Legislature’s labor committee, declared, “Connecticut won’t be part
of this love affair!”
The Feb. 18 press conference included
more than a dozen legislators, state Attorney General Richard Blumenthal
and union leaders.
“The problems are bigger than
Connecticut, Arkansas and New Hampshire,” Blumenthal said in announcing
that he is in contact with attorneys general across the country. As a
result of a request by Rep. George Miller (D-Calif.), senior Democrat on
the House Education and the Workforce Committee, the DOL is now
investigating its own activities.
Blumenthal welcomed the probe but
stressed that the DOL should not use that as an excuse “for stonewalling
states like Connecticut who want to know who the children were, how many
and what they were doing. It took four years to reach a settlement and
there are still no details.”
In the effort to “break through the
veil of secrecy,” Blumenthal said he is working to involve other
attorneys general to hold both Wal-Mart and federal authorities
accountable. Noting that errors or improprieties would warrant
overturning the settlement, he said, “Wal-Mart had a $3.2 billion profit
last quarter. Compare the $135,000 fine to that.”
Blumenthal said in the past, companies
would have paid millions of dollars for advance notice of inspections.
“Apart from violating law, Wal-Mart has a net plus from this. The fact
that this administration recognizes the settlement is much beyond the
pale is a good step in the right direction, but it does not justify
stonewalling.”
Rep. Kevin Ryan, co-chair of the state
Labor Committee, indicated that Connecticut could impose increased fines
or expand the investigation to all aspects of labor law, not just child
labor.
“Not only child laws, but workers’
human rights are being violated,” Labor Committee Co-Chair Sen. Edith
Prague said. “Wal-Mart is notorious for their exploitation of people,
paying minimum wage and few, if any, benefits.”
She announced a new bill in the labor
committee to protect workers’ jobs if they speak out. The firing of one
Wal-Mart worker, allegedly for talking about organizing a union, sparked
the bill.
“There is a war on workers here and in
Canada,” said Brian Petronella, international vice president of the
United Food and Commercial Workers (UFCW) and president of Local 371 in
Connecticut. When workers in a meat department in a Texas Wal-Mart voted
to join the UFCW, Wal-Mart simply closed down 180 meat departments
across the country. In Canada last week, Petronella said, Wal-Mart
closed an entire store after employees won an election for union
representation.
In a related development, legislators
are also outraged that 11.3 percent of the 9,082 Wal-Mart workers in
Connecticut are being subsidized by the HUSKY health insurance program
at a cost to the state’s taxpayers of $5 million.
“Here is the richest retail company in
the world, and we, the taxpayers, are subsidizing their coverage,” said
House Majority Leader Christopher Donovan.
In response, a health security bill
was introduced March 7 that would require employers of 100 or more to
provide health benefits or pay into a government fund to do it for them.
joelle.fishman@pobox.com
[back to top]
For Labor, a Wal-Mart Store Closing in Canada Is a Call to Arms
By CLIFFORD KRAUSS
[back to top]
Published: March 10, 2005
JONQUIÈRE, Quebec - Shoppers in this
Quebec mill town are about to pay more for ice-fishing gear, snowmobile
covers and cheese curds for poutine: the local Wal-Mart is closing this
spring.
But Wal-Mart's announcement in
February that it could no longer do business here because of skimpy
store revenue and escalating union demands is having a much broader
impact across Canada and even south of the border. The closing - the
first of a Wal-Mart in Canada - is a strategic retreat for the retailer
in its war with organized labor.
Since August 2004, when this store
became the only unionized Wal-Mart in North America, Jonquière has
become a rallying cry for retail union organizers who want to stop an
erosion of membership in the grocery industry in both Canada and the
United States.
At least three other Wal-Mart outlets
in Quebec have received bomb threats since the Jonquière closing
announcement, forcing evacuations and losses in sales. Bernard Landry,
the leader of the separatist Parti Québécois and a former premier of the
province, has announced that he is boycotting the chain. A Quebec
television broadcaster compared Wal-Mart to Nazism, but later
apologized.
In the last decade, Wal-Mart has
become Canada's biggest retailer, shoving the T. Eaton Company out of
that spot and contributing to its demise. But in contrast to their
counterparts in the United States, unions in Canada have had traces of
success in organizing. For the giant American chain, Jonquière has
become another barricade in its battle to keep unions out of its
business.
"What we were left with was a store
that was not going to be viable," Andrew Pelletier, director for
corporate affairs at Wal-Mart Canada, said in an interview. "We felt the
union wanted to fundamentally change the store's business model."
Unionizing efforts at Wal-Marts in
North America have virtually never stuck. A store in Windsor, Ontario,
was unionized in 1997, but workers dissolved the union three years later
when it failed to deliver a contract. A vote in 2000 to unionize meat
cutters in Jacksonville, Tex., was followed by Wal-Mart's turning to
prepackaged meat, eliminating the need for meat cutters.
[On Tuesday, 74 percent of workers in
Windsor voted against a new union, with both the organizers and Wal-Mart
filing unfair labor practices complaints.]
Union leaders say Wal-Mart is using
Jonquière as an example to whip workers into line at a second Wal-Mart
store outside Montreal that successfully organized in January and in
more than 20 other outlets in at least three provinces where organizing
efforts have begun.
They also claim that the 17-to-1 vote
against unionization at the Wal-Mart Tire and Lube Express in Loveland,
Colo., in late February was a sign of the chill sweeping down from
Jonquière for workers who fear that organizing a union could mean the
loss of their jobs.
"What's at stake here," Michael J.
Fraser, Canada national director of the United Food and Commercial
Workers, said in an interview, "is whether or not Wal-Mart is going to
be successful at attempting to prevent people from exercising their
democratic right to form a union."
Workers at various Wal-Marts around
Quebec say they are being pressured by both management and labor. They
describe a workplace atmosphere poisoned by rumor-mongering, insults and
damage to personal property.
Anti-union workers at the Ste. Foy
store, which other workers are trying to organize, reported unwanted
visits to their homes in the middle of the night by organizers during
the unionization drive. Two pro-union cashiers at the Ste. Hyacinthe
store outside Montreal reported that they recently had shortages in
their registers, which they believe were the work of management trickery
to get them into trouble.
"This store is basically hell right
now," said Noella Langlois, 53, a saleswoman in the Jonquière store who
opposes unionization. "You have two deeply divided clans."
Wal-Mart has been struggling to keep
unions out of its Canadian stores since it bought more than 100 outlets
from another retailer 11 years ago; it now has 256 Wal-Marts and 6 Sam's
Club stores in Canada. A local of the United Food and Commercial Workers
succeeded in gathering the signatures of a majority of Jonquière workers
last summer.
But the battleground in Quebec, where
Wal-Mart has 47 stores, is not particularly favorable to the chain
because provincial labor law is tilted in favor of unions. Forty percent
of the province's work force is unionized, a rate 25 percent higher than
the rest of Canada and more than three times the rate in the United
States.
Quebec's labor relations board
recently ordered Wal-Mart Canada to stop "intimidating and harassing"
cashiers at a store in Ste. Foy, a suburb of Quebec City, amid an
organizing drive.
Since the union's success in Jonquière,
it has successfully organized a Wal-Mart outlet in Ste. Hyacinthe and
collective bargaining is about to begin there. But a union meeting in
February was poorly attended because, some workers contend, employees
are afraid of losing their jobs.
"The workers are nervous," said
Veronique Falardeau, 23, a part-time cashier in the Ste. Hyacinthe store
who says she wants a union to gain a more regular work schedule and
benefits like insurance. "People are wondering if they closed Jonquière,
they'll close our store, too."
Wal-Mart filed a court challenge to
the certification process for union cards at the Ste. Hyacinthe store in
February, claiming it is undemocratic and open to union pressure
tactics.
Wal-Mart managers say a majority of
their Canadian workers do not want unions, and they point to the fact
that the 190 employees in Jonquière voted in a secret ballot in 2004
against the union. But under Quebec law, union organizers were able to
unionize the store anyway by persuading a majority of employees to sign
union cards.
Once recognized, the union entered
collective bargaining at the Jonquière store and demanded work schedule
changes that management said would have forced the hiring of at least 30
more workers and were financially impossible.
"After four collective bargaining
meetings, it was clear we were not getting anywhere," said Mr.
Pelletier, the Wal-Mart Canada senior manager. "The union is targeting
us everywhere in virtually every part of the country. What it feels like
and looks like is that they are transferring much of their effort from
the United States to Canada."
Mr. Fraser of the United Food and
Commercial Workers said he still hoped a government arbitrator could
bring the two sides together, and keep the store open. He argued that
union card-signing campaigns were more democratic than secret votes
because "when there is a vote Wal-Mart uses intimidation tactics."
Intimidation appears to go both ways,
according to workers at three Wal-Mart stores in Quebec.
Sylvie Lavoie, a 40-year-old single
mother and part-time cashier in the Jonquière store who says she needs a
union, accused store managers of taking workers aside before the secret
vote and warning them that a union would mean the store would close.
Afterward the workers came to union
organizers crying and pleading for promises that they would not lose
their jobs.
"They intimidate and do what they
want," Ms. Lavoie said.
But Steve Lemieux, a 20-year-old cart
pusher in the Ste. Foy store, says it is the union that is the abuser.
"People who are for the unions have trouble accepting other opinions and
they keep knocking on our doors to get us to sign their cards," he said.
"We don't need a union since there is
easy advancement if you work for it."
[back to top]
Wal-Mart’s Sweatshop-on-Wheels Amendment Withdrawn in House but Battle
Not Over as Highway Bill Moves to Senate
by Public Citizen President Joan
Claybrook
[back to top]
March 9, 2005
We are gratified that Rep. John
Boozman (R-Ark.) today withdrew the Wal-Mart amendment during House
floor debate on the highway bill. This inhumane measure would extend the
allowable workday of truckers from 14 to 16 hours – the equivalent of
two full workdays for most Americans – and would lead to more fatigued
truckers on the highway and more danger to American motorists. For
truckers, this would amount to two months of extra work each year, with
no extra pay. Truck driving already is the most dangerous occupation in
the United States. Almost 5,000 people each year die in crashes
involving big rigs.
But this important safety battle is
far from over. The sweatshop-on-wheels provision could be added to the
highway bill in the Senate or it could be tacked onto the bill in a
House-Senate conference committee. We have heard reports that Senate
offices are being deluged with requests to enact this abusive measure.
The proper venue for establishing
hours-of-service standards for truckers is the Federal Motor Carrier
Safety Administration, which is in the midst of revising these rules
after the D.C. Circuit Court ruled that the agency had failed to take
driver health into consideration when it enacted new standards in 2003.
Congress should not interfere with this process.
Americans want and deserve safe
highways. Lengthening the workday for truckers is abusive to them and
threatens public safety on the highway.
[back to top]
Wal-Mart Tries
to Skirt Maryland Size Cap Law
Mar. 9, 2005
[back to top]
Wal-Mart is attempting to skirt a size
cap law in Calvert County, Maryland, by erecting two side-by-side
stores.
The law limits stores in the town of
Dunkirk to no more than 75,000 square feet. Wal-Mart has proposed a
74,998-square-foot store adjacent to a 22,689-square-foot garden center.
read the rest at
Hometown Advantage
Wal-Mart
plans to develop its own gas-station brand
Tricia Lynn Silva
[back to top]
San Antonio Business Journal
March 9, 2005
Wal-Mart Stores Inc. has begun
building gas stations under its own brand name, according to a report by
online industry publication Supermarket News. In the past, the retailer
partnered with companies such as Murphy Oil Corp., Sunoco Inc. and
Tesoro Corp. to develop gas stations at its stores.
Supermarket News reports that
Bentonville, Ark.-based Wal-Mart (NYSE:WMT) has already built five gas
stations under its own brand: four at area Sam's Clubs in Virginia, and
one at a Wal-Mart Supercenter in Pineville, Mo.
Wal-Mart currently operates 10 stores
in the San Antonio area -- a mix of retail stores and supercenters.
Murphy (NYSE: MUR), an oil and gas company based in El Dorado, Ark.,
owns the San Antonio Wal-Mart sites.
San Antonio-based Tesoro (NYSE: TSO)
owns and operates Mirastar-branded gas stations at Wal-Mart stores in
the Western United States where Tesoro's oil refineries are located.
Sunoco (NYSE: SUN) is an oil refining
and marketing company based in Philadelphia.
© 2005 American City Business Journals
Inc.
[back to top]
Wal-Mart labour wars rage as Canadian workers reject union bid
[09 Mar 2005]
[back to top]
TORONTO (AFP)
A major trade union accused retail
giant Wal-Mart of thwarting workplace democracy, after workers rejected
the chance to become the third Canadian store to secure union
representation.
Workers at a branch of Wal-mart in
Windsor, adjacent to the US city of Detroit, voted by a majority not to
join the United Food and Commercial Workers Union (UFCWU).
"Today's vote result follows a clear
pattern of Wal-Mart Canada associates voting against union
representation when given the chance to express their views in a
democratic, secret-ballot process," Wal-Mart said in a statement.
But the union pledged to battle on,
accusing store bosses of waging a war of intimidation.
"We're disappointed for the workers
but we're not surprised," said Michael Fraser, national director of UFCW
Canada.
"The vote demonstrated Wal-Mart's fear
tactics worked."
The union accused Wal-Mart of
pressuring workers to sign anti-union positions and of warning that an
already unionized store in the French-speaking province of Quebec could
close.
Wal-Mart meanwhile, charged the union
with conducting overly aggresive tactics to get workers to sign up.
In North America, a union must prove
to authorities that it has the support of a majority of workers in a
business to be accredited, and then becomes the sole representative of
all the staff.
Last year, workers at two Wal-Mart
stores in Quebec become the first two sets of workers to win union
recognition at the retail giant's stores in the continent.
Wal-Mart complained the unionizing
process in Quebec was "undemocratic" as it did not permit workers to
have a secret ballot on the issue.
Low labor costs are among factors
which have allowed Wal-Mart to slash prices on goods in its huge stores,
which stock groceries to golf clubs and everything in between.
[back to top]
State probes 'injury' to IWI
By Vicki Viotti
[back to top]
Posted on: Wednesday, March 9, 2005
The state attorney general's office
has launched a civil investigation into the appearance of "widespread
desecration and injury" during archaeological work on Native Hawaiian
remains unearthed during construction of the Ke'eaumoku Street Wal-Mart
complex.
This has "indefinitely" postponed the
reburial of an estimated 61 sets of iwi, or bones, according to
yesterday's announcement by state historic preservation officials. Last
month, officials put off the Feb. 18 reburial.
Dick Pacific Construction Co., the
contractor on the Wal-Mart project, hired Aki Sinoto Consulting for the
archaeological inventory of the remains. And Sinoto and the crew of his
namesake company had been working since the summer on sorting out the
remains, some of which were mixed because of previous development at the
site.
The potential violations of state
burial law include gluing of the remains during the inventory work, said
James Paige, the deputy attorney general working on the case.
"Also, there appeared to be a lot of
writing on remains with what looks to be permanent marker or ink," he
said. "Any time you use an intrusive method to examine remains, you need
to get authorization. You're dealing with a human's remains, a sensitive
cultural issue."
Paige said he has not seen the
remains, which are in a secured trailer on the Wal-Mart property, but he
said state historic preservation officials checked them and reported
that the writing and the gluing may have gone beyond what was
authorized.
Sinoto, who turned over the remains
after the state set a Feb. 11 deadline, said yesterday that he has not
received official notification of any specific allegations and thus
declined comment.
However, Rona Ikehara, an
archaeological bone specialist he hired to assist in the work, issued a
written response in which she called the state's action "absurd."
"The remains were treated by
laboratory personnel with utmost respect at all times," Ikehara said,
adding that the staff was "forbidden to complete this task, which could
have been finished with only a few more weeks of work."
Miles Takaki, member of a family who
had been designated as "lineal descendants" under the burial law, agreed
and said that the family found none of the work to be desecration.
Takaki also said state officials have not communicated about any of this
with the direct descendants. "We question the motivation of this
investigation and why so late in the game," he said.
Melanie Chinen, state Historic
Preservation Division administrator, could not be reached for comment.
But in a written statement, she said the state must investigate possible
violations "to ensure the future protection of all human remains and to
preserve the burial traditions in our community."
Attorney Moses Haia is representing
families that filed a suit challenging the way state burial law has been
enforced in the Wal-Mart case. The lawsuit is scheduled for court
hearings this summer.
Haia acknowledged that further delay
of the reburial "troubles us" but added that potential violations should
be investigated. He said he is doing his own check of public documents
to see if there's evidence of violations.
In a written statement, Wal-Mart
spokeswoman Cynthia Lin said the company "will continue to cooperate
with all involved parties until the iwi are reburied."
Reach Vicki Viotti at vviotti@honoluluadvertiser.com
or 525-8053
© COPYRIGHT 2005 The Honolulu
Advertiser, a division of Gannett Co. Inc.
[back to top]
Our Take:
Responding to Reich on Wal-Mart
Mar. 8, 2005
[back to top]
Our response to the destructive force
of mega-corporations like Wal-Mart ought to involve much more than
adopting regulations that "soften the blows" and "slow the pace of
change," as Robert Reich, former Secretary of Labor under Clinton,
argued in a recent New York Times op-ed entitled "Don't Blame Wal-Mart."
read the rest at
Hometown Advantage
UFCW Canada: Democracy Loses to Wal-Mart Canada Intimidation
Mar 8, 2005
[back to top]
(CCNMatthews via COMTEX)
WINDSOR, ONTARIO,-- The Ontario Labour
Relations Board (OLRB) has been asked to consider a second certification
vote at a Windsor, Ontario Wal-Mart following charges Wal-Mart conducted
a campaign of intimidation leading to a up to a certification vote held
at the store on Tuesday.
The vote was conducted by the OLRB
with ballots being cast at the store throughout the day concluding at
9:30 p.m. When the ballots were tallied the OLRB determined that a
majority of the declined to form a union for now.
"We're disappointed for the workers
but we're not surprised," said Michael J. Fraser, national director of
UFCW Canada. "The vote demonstrated Wal-Mart's fear tactics worked."
"A month ago Wal-Mart posted a notice
on the Windsor lunchroom bulletin board announcing they would be closing
a store in Jonquiere that recently unionized. And throughout this week
department managers were taking employees one by one out to the parking
lot to sign anti-union petitions," explained Fraser.
"Wal-Mart only talks about workplace
democracy when the workers are trying to join a union so they can
intimidate them. The rest of the time it's 'do what you're told or get
out'. Today democracy lost out to Wal-Mart's intimidation," said
Fraser," but our support for these workers isn't over yet."
On Monday UFCW Canada filed unfair
labour practice charges against Wal-Mart. Those charges detail a pattern
of worker intimidation and harassment at the Windsor store in the months
leading up to today's vote. Additional charges, substantiated by former
and current Wal-Mart employees, detail a campaign to sabotage a previous
union at the store that left a paper trail leading back to the office of
then Ontario Premier Mike Harris.
"Wal-Mart Canada has been found guilty
four times of intimidating employees during a union campaign; twice just
in the last four months in Quebec, " said Fraser.
"The first time was in Windsor in
1994. Ten years later they are at it again because the only rules that
Wal-Mart goes by are its own."
The new charges against Wal-Mart will
be heard by the OLRB at hearings scheduled March 30, April 4 and 5,
2005.
UFCW Canada Michael Forman UFCW
Communications (416) 579-8330
Copyright (C) 2005, CCNMatthews. All
rights reserved.
[back to top]
Wal-Mart, other retailers push to lengthen truckers' workday
02:39 PM EST Mar 8
[back to top]
LESLIE MILLER
WASHINGTON (AP) - Wal-Mart and other
retailers are lobbying Congress to extend the workday for truckers to 16
hours, something labour unions and safety advocates say would make
roadways more dangerous for all drivers.
Representative John Boozman, an
Arkansas Republican whose district includes Wal-Mart's headquarters in
Fayetteville, is sponsoring a bill that would allow a 16-hour workday as
long as the trucker took an unpaid two-hour break. The proposal is
expected to be offered as an amendment during debate over the highway
spending bill Wednesday.
"Truckers are pushing harder than ever
to make their runs within the mandated timeframe," Boozman said.
"Optional rest breaks will reduce driver layovers and improve both
safety and efficiency."
Current rules limit drivers' workdays
to 14 hours, with only 11 consecutive hours of driving allowed, union
leaders and safety advocates say. That gives truckers three hours to
eat, rest or load and unload their trucks.
Critics of the proposal accuse
Wal-Mart of trying to fatten its profits by forcing truckers to spend
more time waiting at the loading dock without getting paid.
The International Brotherhood of
Teamsters "hasn't gotten one complaint from drivers saying they don't
have time for a break or a meal," the union's vice-president, John
Murphy, said at a news conference Tuesday.
Joan Claybrook, president of the
safety advocacy group Public Citizen, said drivers could end up starting
their workday at 8 a.m. and quitting at midnight.
"This is a sweatshop-on-wheels
amendment," Claybrook said. "The last thing we need is for tired
truckers to become even more fatigued and threaten the safety of those
around them on the roads."
The current rule had been struck down
in federal court because it didn't take into account truck drivers'
health. In October, Congress reinstated the rule for one year. If the
Boozman proposal is adopted, it would retain the 16-hour workday
regardless of any new rule.
Nearly 5,000 people were killed in
large truck crashes in 2003, and those vehicles were three times more
likely to be involved in fatal crashes than passenger cars, according to
the National Highway Transportation Safety Administration.
Wal-Mart spokesman Erik Winborn said
the proposal has broad support among the trucking industry and other
retailers.
"We support it because we feel it
would actually enhance safety rather than hurt safety," said Winborn,
whose company employs about 7,000 truck drivers.
Wal-Mart employees were Boozman's top
contributors in 2003-04, giving him $48,152 US for his re-election
campaign, according to the Center for Responsive Politics. Wal-Mart and
its employees gave $44,500 to Boozman for his first successful bid for
Congress in 2001-02, the last year corporations could give to
congressional candidates.
© The Canadian Press, 2005
[back to top]
Wal-Mart Union Files Complaint Amid Ontario Organization Drive
March 8
[back to top]
Bloomberg
The United Food and Commercial
Workers' Canadian unit filed an unfair labor practice complaint against
Wal-Mart Stores Inc., saying the world's biggest retailer is trying to
derail an organization drive at a store in Windsor, Ontario.
The union said it filed the complaint
with the Ontario Labour Relations Board yesterday. Wal-Mart will
``vigorously'' defend itself and accused the union of using ``force and
intimidation'' to recruit the workers in Windsor, the Toronto Star
reported today.
Employees at the Windsor store are
voting today on whether to join the United Food and Commercial Workers.
It isn't clear when the results of the vote will be announced, union
spokesman Michael Forman said in a telephone interview today.
Wal-Mart has been fighting union
organizing efforts in Canada and the U.S. Officials of the United Food
and Commercial Workers have said they are organizing more than 20
Wal-Mart stores across Canada.
Only two of Wal-Mart's North American
stores are unionized and they are both located in Quebec. The company
has already announced its intention to close one of them in May.
In 1997, the Windsor store became the
first Wal-Mart outlet in North America to win certification from the
labor board after an organizing drive by the United Steelworkers of
America. No collective agreement was ever signed and the union was later
decertified.
Wal-Mart spokesman Andrew Pelletier
didn't immediately return a call seeking comment today.
[back to top]
“Wal-Mart Amendment” Would Increase Trucker Hours, Endanger Motorists
Safety Groups Call
on Congress to Reject Deadly Measure
March 8, 2005
[back to top]
WASHINGTON, D.C. – Public safety
advocates called on Congress today to defeat a measure being pushed by
Wal-Mart and other retail and short-haul truckers that would extend
truckers’ workdays to 16 hours – an excessively long day that research
shows would lead to a dramatic increase in highway crashes. U.S. Rep.
John Boozman (R-Ark.) plans to introduce the measure, H.R. 623, as an
amendment to the highway bill tomorrow on the House floor.
Sixteen hours is double the standard
eight-hour workday and two hours longer than the day truckers now may be
required to work, the safety advocates said at a press conference held
on Capitol Hill. Wal-Mart is among the country’s worst 100 carriers in
terms of crash rates, according to the Department of Transportation. In
2003, 5,382 Wal-Mart truckers traveled the roadways; 173 Wal-Mart trucks
were involved in highway crashes, causing 10 fatalities.
“Requiring truckers to work 16 hours
straight is inhumane,” said Joan Claybrook, president of Public Citizen,
which has worked for years to lower the number of hours in a trucker’s
workday. “It’s pure exploitation and a safety hazard to have rolling
sweatshops on our highways where drivers work the equivalent of two full
workdays in a single day. Not paying them for this two extra months a
year of work is outrageous.”
Said Daphne Izer, founder of Parents
Against Tired Truckers (PATT), whose son and three friends were killed
October 1993 in a crash involving a tired Wal-Mart truck, “What Wal-Mart
is seeking will lead to more highway slaughter and more shattered lives.
Congress bestows enough gifts on industry as it is. Lawmakers should not
give Wal-Mart this gift.”
Almost 5,000 people die annually in
the United States in crashes with trucks. The National Transportation
Safety Board estimates that 30 to 40 percent of truck crashes are caused
by tired truckers. The Wal-Mart amendment would require truckers to work
10 extra hours per week, adding up to a maximum of two extra months of
work per year with no extra pay. Working more than 60 hours per week in
any job increases the odds of a sleep-related crash by 40 percent,
research shows.
“On behalf of the 600,000 Teamsters
who work on our nation’s highways and byways, and in the interest of
public safety, we must stop this ill-conceived measure in its tracks,”
said Jim Hoffa, president of the Teamsters Union. “I call on the
Congress to recognize the fatal flaws with this amendment and vote it
down.”
Added John Murphy, vice-president of
the Teamsters Union, “Every day, 600,000 Teamsters start their shift by
turning the key to an 18-wheeler, delivery van, highway maintenance
truck, school bus or some other work vehicle. In addition, we represent
tens of thousands of toll collectors, construction workers, and public
safety officers across the nation. I’m here today to represent those
hard-working Americans because – for them – highway safety means
workplace safety.
The Wal-Mart amendment is an attempt
make an end-run around a D.C. Court of Appeals ruling last year. The
court found that the rule setting the current 14-hour workday – which
took effect January 2004 – did not take worker health into account. It
also described the rule as fundamentally flawed in every area challenged
by the parties and unsupported by scientific evidence. The ruling came
after a lawsuit was filed in 2003 by Public Citizen, Citizens for
Reliable and Safe Highways and PATT.
“Safety groups, truck crash survivors,
truck drivers and the American public are tired of attempts in Congress
to roll back safety,” said Jaqueline Gillen, vice president of Advocates
for Highway and Auto Safety. “Public opinion polls show that Americans
are tired of inadequate government attention to truck safety problems.
We ask Congress to give it a rest and stop these assaults on safety.”
The rule at issue in the case
permitted up to 11 hours of consecutive driving. Before 2004, truckers
could drive no more than 10 consecutive hours.
Last year, in response to a request
from the Bush administration, Congress enacted temporary legislation
allowing the new rule to stay in place for one year, until September
2005, so that the Federal Motor Carrier Safety Administration (FMCSA)
could develop a rule consistent with the court’s ruling.
“Many truck drivers are already
exhausted working fourteen-hour days, and adding two more hours to the
workday will only increase fatigue and compromise overall highway
safety,” U.S. Rep. Mike Honda (D-Calif.) said. “More than 15,000
Americans have died in truck-related accidents in the last three years;
the Boozman Amendment threatens to exacerbate this public health
crisis.”
Also attending the press conference
were Rick and Ann Curl, from Overland Park, Kansas, whose 15-year-old
daughter, Ashley, was killed in a crash caused by a tired trucker in
2001 when she was returning from a horse show.
“Our daughter was needlessly killed by
a tired trucker. If a tired pilot causes a plane crash Congress demands
action, but tomorrow it will vote on a special interest bill to make
tired truckers work even longer hours. How many more Ashleys have to die
before the government gets serious about truck driver fatigue?” asked
Rick Curl.
The safety groups also denounced
attempts by the administration to amend the SAFETEA reauthorization bill
by removing the requirement that FMCSA consider driver health in
promulgating rules and enacting the overturned rule into law. This would
gut the agency’s ability to protect not only truckers but also the
public, the groups said. The administration should fulfill its safety
priority mission and re-issue a scientifically sound new
hours-of-service rule, and should not look to Congress to help it evade
its clear responsibility to protect truck driver health and public
safety.
[back to top]
Adjacent Wal-Marts
May Dodge Size Curbs
Calvert Had Stopped
Supercenter Plans
By Amit R. Paley
[back to top]
Washington Post
Monday, March 7, 2005
Robin Gottlieb cringed when she
learned of Wal-Mart's plans to build a store the size of three football
fields near her home in Dunkirk, a cozy hamlet in Southern Maryland
ringed by rolling tobacco fields. The 44-year-old librarian feared it
would overwhelm her tightknit community and usher in even more
development.
After intense lobbying from Gottlieb
and her neighbors, Calvert County officials passed tough regulations
last summer that limited the size of big-box stores in quaint town
centers such as Dunkirk's. Gottlieb and her friends arranged to cheer
the victory with celebratory drinks.
But Wal-Mart, the world's largest
retailer, appears to have hit upon a novel way around the rules: divide
the store in two.
In what company officials are calling
one of the first arrangements of its kind in the country, Wal-Mart plans
to build a 74,998-square-foot store cheek by jowl with a
22,689-square-foot garden center. The two Wal-Marts -- each with its own
entrance, utilities, bathrooms and cash registers -- would have a
combined area 30 percent larger than the 75,000-square-foot limit for a
single store in Dunkirk.
The tactic is the latest example of
Wal-Mart's increasingly creative responses to the scores of
jurisdictions, including Prince William and Montgomery counties, that
have passed regulations limiting the size and location of big-box
stores.
"It almost points out the futility of
municipalities developing ordinances and laws that restrict the size of
stores," said Kenneth E. Stone, professor emeritus of economics at Iowa
State University, who has studied the company for 20 years. "There's
always a way around them, and an outfit as big and smart as Wal-Mart
will think of a way."
Mia Masten, community affairs manager
for Wal-Mart's eastern region, said she believed the Dunkirk site would
be the first time the Bentonville, Ark., company will build two
side-by-side stores in response to size restrictions. It is a strategy
that Wal-Mart is likely to consider in other areas, she said.
"As these big-box bills come up, all
retailers will just have to be flexible," she said. "In this case, we
developed a model that allowed us to reach our customers."
Wal-Mart has two dozen stores in the
Washington region, all of them outside the Capital Beltway. Some
communities, including the District, are courting the retailer for the
jobs and tax revenue the giant store could bring.
But in this hamlet in Calvert, a
narrow peninsula on the Chesapeake Bay, residents are incensed at what
they consider Wal-Mart's blatant disregard for their wishes.
"They're like a slippery eel that
won't be pinned down," said Gottlieb, a leader of Calvert Neighbors for
Sensible Growth, which lobbied for the big-box ordinance and now is
fighting Wal-Mart's newest proposal. "But we can't let them get away
with this. It makes a mockery of our county."
Wal-Mart officials say there is
nothing Calvert can do to prevent construction of the stores. Mark
Davis, a lawyer for Charlotte-based Faison Enterprises, which is
developing the Wal-Mart site, said the county can regulate only the size
and nature of buildings. He said it would be illegal and discriminatory
to create laws that regulate the owners of specific buildings.
Still, the county commissioners said
Wal-Mart's plan violates the intent of the regulations. Last month, they
asked the planning board to delay any action on the Dunkirk plan so the
county attorney can evaluate possible options to stop the stores.
Calvert is hardly the first
jurisdiction to try to block Wal-Mart from building in its community.
Opposition to the company has mounted as organized labor -- increasingly
threatened by non-unionized Wal-Mart's entry into the food sector -- has
joined with preservationists and small-business owners to keep the
retailer at bay.
Last month, plans for the first
Wal-Mart in New York were scrapped after intense opposition from several
City Council members and congressional representatives. In November,
Montgomery passed tough zoning regulations on big-box stores. Prince
William set a maximum size for stores last April. Alexandria requires
special permission for retail outlets larger than 20,000 square feet.
Wal-Mart has grown increasingly
resilient when faced with such restrictions. In Inglewood, Calif., the
company tried to circumvent the City Council's rejection of its
130,000-square-foot superstore by putting a measure before voters that
would have exempted the company from the city's zoning and environmental
laws. It was rejected last April by 60 percent of voters.
In Tampa last year, Wal-Mart opened a
99,000-square-foot Supercenter prototype designed to come in just below
the 100,000-square-foot size caps imposed by cities and counties across
the country.
Masten concedes that splitting a store
into side-by-side parts may not be the most cost-effective or
consumer-friendly design, but she said it is the best way to serve
Dunkirk customers in light of the regulations. "This makes more sense
than having the general merchandise store on one side of town and the
garden center on the other side," she said.
Opponents charge that Wal-Mart is
concerned less with customers than with a profit-centered approach that
disregards community desires.
"They will try any tactic that they
think they can get away with," said Al Norman, 58, founder of
Sprawl-Busters, a Massachusetts-based group that helps communities fight
big-box stores. "I've adopted the attitude with Wal-Mart that having a
clear intent in your ordinances doesn't mean anything with them."
The tenacity of Wal-Mart Stores Inc.
in its march across the American landscape has helped make it the
nation's biggest company. The retailer, which rang up more than $288
billion in sales last year, has 1,353 regular Wal-Mart stores in the
United States and 1,713 Supercenters, which sell grocery items.
In Calvert, a once-rural outpost
transforming into a bustling bedroom community, there is widespread fear
that a Wal-Mart in Dunkirk could shatter the county's quiet. Residents
worry that the store would draw shoppers from neighboring Prince
George's and Anne Arundel counties, further clogging the county's only
major highway and turning Calvert into a bustling retail hub for the
region.
Gottlieb said she worries that
Wal-Mart will continue adding stores to its Dunkirk complex. "Wal-Mart
will no doubt continue adding 'modules,' until they have the auto repair
center and food store they'd originally planned, and Calvert County will
have a sprawling, ugly, megaplex of 'Wadules,' " she wrote in a letter
to the county commissioners.
About 50 members of Calvert Neighbors
for Sensible Growth turned up Feb. 23 at the planning board's usually
sparse meeting. Clutching handmade signs with such messages as "Rules
are rules!!" they urged the board not to allow Wal-Mart to sidestep the
regulations.
Yvonne Remz, 49, who moved to Dunkirk
three years ago, testified that her hometown of St. Mary's, Pa., had
been devastated since the opening of a Wal-Mart. Family friends lost
jobs, small businesses closed and the social fabric of her community
began to fray, she said.
"I don't have a downtown St. Mary's
anymore," she said with a slight break in her voice.
The National Trust for Historic
Preservation highlighted the threat big-box retailers pose for rural
areas when it placed the state of Vermont on its annual list of
endangered sites last year. The group said stores such as Wal-Mart drain
tightknit communities of their unique character and contribute to the
homogenization of American life.
That's why Cornelia Poudrier, the
founder of Calvert Neighbors for Sensible Growth, said she would work
relentlessly to keep Wal-Mart from exploiting the apparent loophole in
the county regulations.
"This could ruin the county forever,"
she said. "We're fighting to preserve our way of life."
© 2005 The Washington Post Company
[back to top]
New
Math at Wal-Mart
March 7, 2005
[back to top]
To the Editor:
Re "Don't Blame Wal-Mart," by Robert
B. Reich (Op-Ed, Feb. 28):
If Wal-Mart offered high-paying union
jobs, as do the auto industry and the government, it would be seen as a
savior in small towns and welcomed into big cities.
Would increasing wages cripple the
company? If the wages of Wal-Mart's 1.2 million workers were increased
to $25 an hour (from about $10), the company's costs would go up by
about $36 billion.
Passing on that increase to consumers
would add about 12 percent to the company's current annual revenues.
Therein lies the choice: jobs that pay
about $50,000 a year for more than a million Americans, or a 12 percent
discount on Gummy bears and barbecue grills.
William Seay Nyack, N.Y., March 1,
2005 The writer, a psychologist, is a union representative for the New
York State Public Employees' Federation.
Copyright 2005 The New York Times
Company
[back to top]
3 Candidates Hope to Rout
Wal-Mart
Challengers
in Rosemead's election on Tuesday seek to unseat incumbents who backed
the store's move into the community of 53,000.
March 6, 2005
[back to top]
By Jason Felch
LA Times
A 23-acre plot of gravel and grass has
caused a political divide in Rosemead, where the campaign for three City
Council seats has largely become a referendum on plans to build a
Wal-Mart Supercenter.
Three incumbents helped approve the
plan in September. Now three challengers opposed to the development hope
to win the seats in Tuesday's election.
But even if the challengers prevail,
it's unclear whether the project could be stopped.
The challengers have received support
from the AFL-CIO, several other unions and U.S. Rep. Hilda L. Solis
(D-El Monte) and state Sen. Gloria Romero (D-Los Angeles), who attended
a rally Saturday to encourage participation in an election that
typically draws just several thousand voters. Afterward, about 100
residents, union members and community activists fanned out to canvass
the city with fliers.
Wal-Mart has contributed more than
$23,000 to the reelection of the incumbents, including two recent
mailers, said Peter Kanelos, regional director for community affairs for
Wal-Mart. By comparison, the retail giant has contributed just $1,000 to
one candidate, City Councilman Bernard Parks, in the Los Angeles mayor's
race, he said.
"Rosemead has much more impact because
we can be much more involved," Kanelos said.
The Wal-Mart debate has created an
unusually heated political season in the city of 53,000 residents,
candidates on both sides said. Seven candidates are vying for council
seats that four years ago went unopposed.
"Normally it's just boring, humdrum
elections," said Councilman Joe Vasquez, who has been on the council for
13 years. "As long as I've been here, I've never seen this."
By Saturday, city officials said 2,000
absentee ballots had been sent out, and some expect a record turnout.
Both sides allege that the election has included misleading and negative
campaigning. "This is probably the most outside money that I've ever
seen," said Mayor Margaret Clark, who is seeking reelection.
Rosemead is the latest electoral
battleground to pit unions and community groups against the world's
largest retailer. Last April, Inglewood voters overwhelmingly defeated
an initiative put on the ballot by Wal-Mart that would have allowed a
new development there without an environmental review or public hearing.
The company spent $1 million in that campaign.
The site for the Rosemead development
straddles a geological fault in the southern portion of the city. It is
bordered by an elementary school and residences, commercial buildings
and a golf course.
The political fault lines are
familiar. Proponents say the Wal-Mart will bring 400 new jobs, hundreds
of thousands of dollars in revenue for the city and a much-needed
grocery store. Opponents predict traffic jams and the demise of local
businesses.
Save Our Community, a neighborhood
group opposed to the project, said its efforts to reason with the
current City Council have been rebuffed. "It's the respect they did not
get from the council that is driving this," said Polly Low, one of the
challengers. The group is backing her, John Tran and John Nunez.
Council members, who voted 5 to 0 to
approve the project, said the neighborhood group's concerns do not
reflect the desires of the broader community, which recently lost its
only chain grocery store. Mayor Clark and Councilmen Bill Alarcon and
Vasquez think their support for Wal-Mart will help them hold on to their
seats.
Another challenger, Dennis McDonald,
is running without the support of Wal-Mart or unions, and favors the
project.
Some rally participants Saturday who
live closest to the site seemed the most concerned.
"I'm voting on this issue. I'm that
upset," said Lynda Harbert, 53, who lives two blocks away. She said her
real estate agent told her the value of her house will go down by
$10,000 if the store is built. "The thought of having a 24-hour Wal-Mart
down the block scares me."
A mile away, at the Diamond Square
shopping area, some residents and shop owners were less concerned.
"Rosemead is a lot of
second-generation Chinese families," said Vinh Ngo, 31, a bank
executive. "Most of the folks here shop Asian. These stores will be
around forever because they cater to the community."
The Ranch Market there sells items not
typically found in Wal-Marts: live striped bass, lotus root, boiled
salted duck eggs and 50-pound bags of rice.
Jenny Suang, who sells jade trinkets,
brass statuettes and feng shui supplies, pointed at her goods and asked,
"Does Wal-Mart sell this?"
Despite the debate, it is unclear what
a new group of council members could do to prevent the project, which
has already been granted the permits it needs to build. A lawsuit
contesting the project's environmental impact report could be resolved
in April.
"We will start construction soon,"
said Wal-Mart official Kanelos.
[back to top]
Welcome to Sherwood
Forest, Er, Wal-Mart
By DANIEL AKST
[back to top]
March 6, 2005
THE recent bankruptcy filing of
Winn-Dixie Stores, the supermarket chain, would seem to be the latest
evidence that Wal-Mart, dreaded by competitors as retailing's
24-hour-a-day death star, has lost none of its price-cutting potency.
The company's apparent invincibility is part of what galls its critics,
whose opposition led to the cancellation of a proposed Wal-Mart in
Queens.
The conventional criticism of Wal-Mart
is that it's an insatiable capitalist juggernaut, reaping private
benefit at the expense of the public good. The view retains some
currency, I suspect, because many of Wal-Mart's critics haven't really
shopped there.
The funny thing is that, for quite a
while, this view has had the situation almost exactly backward. Instead
of producing private benefit at public expense, Wal-Mart has been
producing public benefit at private expense. And the equation is likely
to become ever more lopsided.
Like the airlines, whose investors
generously provide low fares and convenient service while forgoing gains
for themselves, Wal-Mart has kindly mustered considerable capital from
investors with the goal of providing all kinds of basic goods under one
roof at convenient locations and amazingly low prices. These investors
must be charitably minded because they aren't the main beneficiaries of
Wal-Mart's business.
For several years now, the
shareholders, who have more than $200 billion tied up in the company,
have not done especially well. Since the end of 1999, Wal-Mart stock is
off 23 percent, while Target is up 43 percent and Lowe's is up 95
percent.
The big winners during this period
were the juggernaut's customers, who gained by having Wal-Mart drive
down the price of consumer goods. Assuming that Wal-Mart investors are
more affluent than its shoppers, the system offers a progressive
transfer from rich to poor - from capital owners to less prosperous
American consumers and hard-working Chinese factory hands. It's like
Robin Hood, only with parking.
It's tempting to say that some of the
benefits to shoppers come at the expense of Wal-Mart's roughly 1.2
million employees, but it's a tough case to make. Many Wal-Mart
employees presumably can't get better jobs; if they could, they would.
By continuing to work at the chain, they are showing that they prefer
the jobs they have to no jobs at all. If Wal-Mart vanished, in fact,
they would be in big trouble indeed.
For Wal-Mart shoppers, the good news
is that, for a variety of reasons, they can expect the investors'
largess to continue. If you shop at Wal-Mart or its Sam's Club unit, you
know that the company cannot afford to raise prices much, because prices
are almost the only reason to go to these places. I shop at Wal-Mart
stores occasionally, and the ones I visit are poorly lit, poorly
organized and unenthusiastically staffed. The clothing is mostly
relentlessly unfashionable, and the groceries far from tempting when
compared with those of a first-class supermarket chain like Wegmans,
based in Rochester; that chain is a perennial on Fortune magazine's list
of best places to work. If Wal-Mart does improve its stores, it's hard
to see how customers will be made to pay for it without the risk of
sending them elsewhere.
WAL-MART'S low cost of labor,
meanwhile, appears to be under pressure. Sooner or later, union
organizers may succeed at some of its stores, and in any event, the
company may have to spend more on wages, benefits and working
conditions, if only to improve its public image and to keep the unions
at bay. Then there is sheer arithmetic: Wal-Mart is already so big that
it simply will not be able to match the hypergrowth of its own past
unless it soon employs everyone in the world.
If you don't have much money, Wal-Mart
is a godsend, and, in a way, that's the trouble. Wal-Mart's hold on its
shoppers is largely mercenary, and therefore tenuous. To me, shopping at
Wal-Mart feels like a chore, and Sam's Club is better only if there's no
Costco nearby. In other words, I think the juggernaut is vulnerable. It
may well be, for the foreseeable future, that it's smarter to buy stuff
at Wal-Mart than to buy stock in Wal-Mart. The stock may or may not be a
good deal. The stuff is a sure thing.
Daniel Akst is a journalist and
novelist who writes often about business.
[back to top]
Canadian Wal-Mart in
2nd Union Effort
By THE NEW YORK TIMES
[back to top]
March 3, 2005
OTTAWA, March 2 - Workers at a
Wal-Mart store in Windsor, Ontario, will try to form a union for a
second time, union officials said Wednesday.
The United Food and Commercial Workers
Canada filed on behalf of the employees with the Ontario labor board
Tuesday.
Andrew Mackenzie, the union
representative who led the organizing drive, said Wednesday that the
union delayed its application more than two weeks after Wal-Mart said
that a unionized store in Jonquière, Quebec, would be closed in May.
Workers at that store are in the process of negotiating their first
contract.
Andrew Pelletier, a spokesman for
Wal-Mart Canada, said the company would challenge the petition on the
ground that the union's definition of the store's bargaining unit was
undemocratic. According to Mr. Pelletier, the union wants to exclude 50
hourly workers from the unionization vote. About 200 people work in the
store.
Mr. McKenzie said the 50 were excluded
because they all had the word "manager" in their titles. In 1997, the
Windsor store, which was then in a different location, was organized by
the Canadian arm of the United Steelworkers of America.
After the union and the company failed
to negotiate a contract, employees voted to remove the union in 2000.
Copyright 2005 The New York Times
Company
[back to top]
Details
sought on Wal-Mart child labor settlement
By LOLITA C. BALDOR
[back to top]
Associated Press
March 3, 2005, 4:34 PM EST
WASHINGTON -- Connecticut lawmakers
are pressing Labor Secretary Elaine Chao for more details about
Wal-Mart's alleged violations of child labor laws, including those at 21
Connecticut stores.
In a letter to Chao Thursday,
Democratic Sens. Christopher Dodd and Joe Lieberman also questioned the
federal government's recent settlement with the retail chain, which
requires the agency give Wal-Mart 15 days' notice before any
investigation of any store.
"On the surface, this would appear to
be an entirely ineffective means to ensure enforcement of our labor laws
intended to protect U.S. workers," the lawmakers said in the letter.
They pointed out that child workers
could simply be told not to perform illegal tasks on the day of the
investigation.
The senators asked Chao to provide
details and justification for the agreement's provisions.
Rep. Rosa DeLauro, D-Conn., already
has asked the Labor Department to suspend enforcing the 15-day notice
policy. She said the warning period could allow the retailer time to
cover up evidence of any violations.
Under the settlement Wal-Mart denied
the allegations, but agreed to pay a penalty of $135,540.
The alleged violations at 25 stores in
Arkansas, Connecticut and New Hampshire between 1998 and 2002, involved
85 teenage workers who used hazardous equipment such as a chain saw,
paper balers and fork lifts. Child labor laws prohibit those under 18
from operating hazardous equipment.
Labor Department investigators are
reviewing the settlement.
Members of Connecticut's General
Assembly have vowed to increase state penalties for companies that
violate child labor laws, saying the current fines of up to $300 per
offense are too low.
Copyright © 2005, The Associated Press
[back to top]
Pruitt sentenced for
kickbacks
From Staff Reports
[back to top]
Posted on Saturday, March 5, 2005
BENTONVILLE — Clifford H. Pruitt Jr.,
a former Wal-Mart regional vice president now living in Tallahassee,
Fla., has been sentenced to 16 months in prison for taking kickback
payments.
The sentence was announced Friday by
Bob Balfe, U.S. attorney for the Western District of Arkansas.
Pruitt, who once lived in Bentonville,
will serve eight of the 16 months in the Bureau of Prisons and the other
eight months in home detention. Pruitt will also be on three years’
supervised probation and must pay $56,500 in restitution and a $100
special assessment.
Pruitt pleaded guilty May 28, 2004, to
causing to be sent, delivered and moved by the U.S. Postal Service
kickback payments to defraud in violation of federal law, a news release
from Balfe states.
Pruitt used his position at Wal-Mart
to obtain kickbacks from some suppliers to Wal-Mart in his region.
The case was investigated by the FBI.
Copyright © 2001-2004 Arkansas
Democrat-Gazette, Inc. All rights reserved.
[back to top]
Is FOX Trading
News For Favors With Wal-Mart?
Panel Gives FNC A
Pass On Saturday night's
(3/5/05)
[back to top]
FOX News Watch, during the "Quick
Takes" section, headline #3 was about the Wal-Mart TV network, the
television network that is shown only within its stores. Host Eric Burns
said, "FOX News channel is on that occasionally... They take some news
stories from us, we do some promotions from them."
Burns continued, "This is what TIVO
and remotes have led to. Advertisers have gotten more and more
creative."
Comment: So has the news, apparently!
You might think that a panel of media critics would immediately inquire
what kind of promos FOX News provides Wal-Mart in return for its favors,
but you'd be wrong. Is it advertising (in which case I'd think the host
would have called it such, not "promos") or free publicity which is more
in line with the general meaning of "promo?" I immediately thought of a
13-minute, commercial-free interview with Wal-Mart's CEO on Your World
With Neil Cavuto last January, which was reported by Melanie.
Since nobody on the panel came up with
any questions about this arrangement, we'll do it for them. Is news a
trading commodity at FOX News? How much does it go for? Are there other
companies, people, entities that have "deals" with FOX for news
coverage? In this day of paid-to-shill columnists such as Armstrong
Williams and fake White House journalists like Jeff Gannon/James Guckert,
it's a real question. And what standards did Wal-Mart apply in deciding
which news to carry? The network that gave it the best terms or the one
with the best coverage? Finally, did the FOX News Watch panelists really
not think of these issues or did tbey prefer not to ask too many
questions about their employer? You don't have to be a media expert to
wonder.
Reported by ellen at March 7, 2005
01:46 PM | TrackBack
[back to top]
Arizona Chain Reaction Backs Bill to End Big-Box Subsidies
Mar. 4, 2005
[back to top]
Arizona Chain Reaction (AZCR), a
coalition of nearly 600 independent businesses, has launched a campaign
of phone calls and emails to urge state lawmakers to enact legislation
that would curtail cities' ability to offer tax breaks and subsidies to
chain retail developments.
read the rest at
Hometown Advantage
Wal-Mart
Shoppers: What's the Real Price? (6 Letters)
March 3, 2005
[back to top]
To the Editor:
"Don't Blame Wal-Mart," by Robert B.
Reich (Op-Ed, Feb. 28), suggests that the best way to forestall the
substantial economic and social problems associated with Wal-Mart is to
change federal labor and offshoring laws.
That's a good idea, but since we don't
all have a finger on those legislative buttons, our best alternative is
to exercise the consumer-citizen choice he describes in favor of the
citizen - and say "no" to Wal-Mart in New York.
Mr. Reich says that he loves a deal
but bemoans the negative effects that come with it. Some of us prefer
not to be tempted.
Now Wal-Mart knows that if it wants to
do business here, it does it our way or not at all. And we don't have to
rely on the creaky legislative process to accomplish this.
Mark Solomon New York, Feb. 28, 2005
•
To the Editor:
Robert B. Reich misses a critical
point. Wal-Mart puts pressure on its suppliers to cut costs to ensure
that its customers' needs are filled most "economically."
Consequently, even more of our
products and services are declining in quality, poor quality has become
acceptable and we've become a throw-away society.
Indeed, small suppliers have been
"thrown away" by Wal-Mart when they could cut costs no further.
Waste and low quality, then, join the
low wages of most of Wal-Mart's 1.2 million American employees. All
three negatively affect our society and economy.
Wal-Mart contributes hugely to the
substandard quality of life of millions of our citizens.
Yes, I blame Wal-Mart.
Linda Nottingham Statesboro, Ga., Feb.
28, 2005 The writer is an assistant professor of management at Georgia
Southern University.
•
To the Editor:
Re "Don't Blame Wal-Mart," by Robert
B. Reich (Op-Ed, Feb. 28):
Our family has been in the retail
hardware business for almost 84 years, and in the current atmosphere of
shifting buying habits, we are for the first time experiencing the
dilemma described by Mr. Reich: how to maintain fair wages and benefits
for our staff while keeping our prices competitive.
The price that customers pay is
demonstrated in what has been happening around the country: as local
retailers disappear from Main Street, customers have to travel farther
for their merchandise.
Harry Tarzian Brooklyn, Feb. 28, 2005
•
To the Editor:
I part with Robert B. Reich when he
tells us that we need more government regulation to ensure that our
values are properly represented in the marketplace.
If Mr. Reich and his Cambridge
neighbors had really cared about their local independent bookstore, they
would have continued shopping there, willingly paying a few more dollars
for their books.
But as he tells us, they didn't. And
it's not the government's place to decide that these citizens' values
weren't given full accord.
Moreover, when government acts to
defend people's values, whose values should it choose? Mr. Reich's, mine
or someone else's?
John V. Kjellman Henniker, N.H., Feb.
28, 2005
•
To the Editor:
Robert B. Reich makes a good argument
about the Faustian bargain we make as both consumers and workers.
But he does not mention the other side
of the equation, that Wal-Mart is also engaged in such a bargain. After
all, the natural result of the Wal-Mart strategy would be to eliminate
the ability of American workers to afford to shop at these stores.
As a corporation - and as a major
economic force - Wal-Mart has a duty to act in a socially responsible
manner. I'm sure that if Wal-Mart were to provide the benefits Mr. Reich
recommends, its shoppers would be more than happy to pay a few cents
more for their purchases.
Tim Brill Ithaca, N.Y., March 1, 2005
•
To the Editor:
Won't the laws and regulations that
Robert B. Reich ("Don't Blame Wal-Mart," Op-Ed, Feb. 28) proposes
accelerate the movement of American jobs to lower-cost parts of the
world?
If so, his solution might worsen this
problem.
Lou Kirschbaum Largo, Fla., Feb. 28,
2005
Copyright 2005 The New York Times
Company
[back to top]
Windsor Wal-Mart
applies for certification
Thu, 03 Mar 2005 15:26:37 EST
[back to top]
CBC News
WINDSOR, ONT. - Workers at a Wal-Mart
in Windsor, Ont., that ultimately failed to win a first contract after
winning certification in the 1990s have again applied to certify a
union.
The United Food and Commercial Workers
Canada union said an application for certification was filed Tuesday
with the Ontario Labour Relations Board. The union said a certification
vote could come next week.
In 1996, the Windsor Wal-Mart became
the first Wal-Mart in North America to win certification following an
organizing drive by the United Steelworkers union. But no contract was
ever reached with the retail giant and the union local eventually
collapsed.
The UFCW has won certification at two
Wal-Marts in Quebec within the last year (one in Jonquière and one in
Saint-Hyacinthe) as part of its drive to make in-roads at the chain.
The company made headlines earlier
this year when it then announced its decision to close the Jonquière
outlet for what it said were financial reasons. The union said the
closure was nothing more than an attempt to intimidate employees into
rejecting other unionizing efforts at the chain.
Last week, the Quebec Labour Relations
Board ordered Wal-Mart to stop harassing and intimidating employees at
its store in Ste-Foy, near Quebec City. UFCW Canada is trying to
unionize at that location.
Copyright ©2005 Canadian Broadcasting
Corporation - All Rights Reserved
[back to top]
Timeline of world's largest retailer
CBC News Online
Updated February 16, 2005
Wal-Mart Inc., which also operates
Sam's Club warehouse-style membership stores, is the largest retailer in
the world by revenue. In 2004, the company earned $256.3 billion US in
sales. It is also the largest retail employer in the world, with more
than 1.5 million workers, most of them in the U.S. But Wal-Mart also has
operations in Canada, Argentina, Brazil, China, Germany, South Korea,
Mexico, Puerto Rico, and the United Kingdom.
The company first moved into Canada in
1994, buying 122 Woolco stores. Now, Wal-Mart has 256 stores across
Canada, and six Sam's Club stores, with a total of about 70,000 full-
and part-time employees. The company does not provide Canadian sales
figures. Wal-Mart Canada is headquartered in Mississauga, Ont. As of
February 2005, two stores were unionized, both in Quebec. The United
Food and Commercial Workers Union has filed another dozen applications
for union certification in Quebec, Saskatchewan and British Columbia.
A Wal-Mart ad, telling its employees
they're the "cornerstone" of the company, shown in front of a Wal-Mart
store in Laval, Que. (CP PHOTO/Paul Chiasson).
Timeline:
Feb. 14, 2005: Wal-Mart plans to
appeal union certification in Saint Hyacinthe, Que.
Feb. 9, 2005: Wal-Mart announces
decision to close Jonquière, Que. store in May 2005.
Jan. 2005: Workers at the Ste-Hyacinthe.
store certified as a bargaining unit, after a majority sign membership
cards for the United Food and Commercial Workers Union.
Aug. 2004: United Food and Commercial
Workers Union Local 503 is certified to represent employees at Jonquière.
2000: Union at Windsor Wal-Mart
withdraws after unsuccessful attempt to reach collective agreement, and
a legal settlement with the company.
1999: Wal-Mart acquires 229 stores in
the United Kingdom. Also becomes largest employer in the world, with 1.1
million workers.
1998: Wal-Mart enters South Korea and
Germany.
1997: Wal-Mart becomes biggest
employer in the U.S., with 680,000 employees worldwide. Also has its
first $100 billion US sales year.
1997: Employees at a Wal-Mart in
Windsor become first in North America to earn union certification with a
division of the United Steelworkers of America (later a division of the
Canadian Autoworkers Union). After lengthy legal and labour relations
battles, the union local collapses, in 2000.
1996: Wal-Mart expands to China.
1995: Death of co-founder "Bud"
Walton. Company expands to Argentina and Brazil.
1994: Wal-Mart moves into Canada with
the purchase of 122 Woolco stores.
Apr. 5, 1992: Death of co-founder Sam
Walton. Company expands to Puerto Rico.
1991: First international stores open
in Mexico City.
1987: Completion of the Wal-Mart
Satellite Network, the largest private satellite communication system in
the U.S.
1983: First Sam's Club opens in
Oklahoma.
1979: Wal-Mart sales top $1 billion US
for the first time. The company has 276 stores, and 21,000 employees.
1977: Wal-Mart buys 16 Mohr-Value
stores in the U.S., the company’s first acquisition.
1972: Wal-Mart listed on the New York
Stock Exchange.
1970: Wal-Mart becomes a publicly
traded company.
1962: First Wal-Mart opens in Rogers,
Ark. Founders: Sam Walton and brother Bud Walton.
[back to top]
Union seeks certification at Wal-Mart store in Windsor, Ont.; vote to
follow
Canadian Press
[back to top]
March 2, 2005
WINDSOR, Ont. (CP) - A union is
seeking certification to represent Wal-Mart employees at a store in
Windsor.
An application for certification was
filed Tuesday with the Ontario Labour Relations Board and an employee
vote could follow as early as next week, the United Food and Commercial
Workers Canada said Wednesday.
Wal-Mart stores in Jonquiere and
Saint-Hyacinthe, Que. are the only unionized Wal-Mart stores in North
America, but applications to certify 12 others are pending with labour
boards in British Columbia, Saskatchewan and Quebec, the union said in a
release.
Last Friday, Wal-Mart Canada was
ordered by the Quebec Labour Relations Commission to stop intimidating
workers who want to form a union.
The commission said Wal-Mart must stop
"harassing and intimidating"' three employees at a store in the Quebec
City district of Ste-Foy.
© The Canadian Press 2005
[back to top]
Columbus
Commission Votes Against Proposed WalMart
[back to top]
Wednesday morning Columbus' Planning
and Advisory Commission voted not to support a re-zoning request that
includes building a Walmart super center off Gateway Road. That
recommendation could play a major role when council makes it's final
decision.
Walmart is a booming business in
Columbus. And if this corporate giant gets its wish, this boom will be
taken up in another part of town. But those living there don't want it
"We've already heard that there are 4 grocery stores in 2 miles of each
other we don't need more groceries," says one area resident. Some
commissioners denounced the argument saying the proposal it fits in the
city's proposed land use plan of what should be built there, and it's up
to Walmart to decide if the location is an economic fit. Commissioner
Bradford Dodds says, "from our standpoint a development is a development
is a development; the land use is the same as general commercial and
that is where we have to focus our attention."
Green space is a concern for many, but
so is the small two lane road that it would sit on. The main entrance of
the complex would come out on Gateway Road, but it's in the plans to
expand Gateway North of the entrance to make a four lane road up to JR
Allen, but Gateway would remain two lanes South of the entrance." For
some commissioners that's not enough. "I'm sorry, but we are trying to
put a square peg in a round hole when it comes to traffic," says
Commissioner Bob Crane.
Another fear is that with a large
super center other Walmart's around town will close. Rebecca Shepard
says, "don't we have enough giant empty buildings in Columbus; what we
need to do is redevelop the core of the city." And as some would say,
stop the sprawl.
This site to be rezoned has been
vacant for roughly 20 years. City council will decide whether or not it
stays stay that way.
All content © Copyright 2001 - 2005
WorldNow and WTVM, a Raycom Media station.
[back to top]
Wal-Mart Foes
Join In Fight Over Court Files
Justin Scheck
[back to top]
The Recorder
02-28-2005
A small Berkeley newspaper may soon
have some company in its attempt to pry open court records in a
wage-and-hour class action against Wal-Mart.
In a tentative ruling earlier this
month, Alameda County Judge Ronald Sabraw indicated he'll place a
permanent seal on some discovery documents and materials related to
various motions in the case, even though some of the documents were
posted online in past appeal court proceedings.
The Berkeley Daily Planet is
represented by M. Suzanne Murphy, a partner at Oakland's Weinberg Roger
& Rosenfeld and a former sealed records-rule specialist with the
Judicial Council of California.
If Sabraw makes his tentative ruling
final, Murphy said, she expects to bring outside lawyers and additional
media outlets into the case.
Mary Duffy Carolan, a media law
specialist with Davis Wright Tremaine, said Sabraw's tentative ruling
seems to err on the side of secrecy.
"The specific Rule of Court relied on
by the court in its tentative ruling is inconsistent with the public's
First Amendment right of access," she wrote in an e-mail Friday.
Carolan isn't involved in the case and
says she doesn't know Wal-Mart's motives. But, she said, "We do find,
oftentimes, that when parties are trying to seal documents, it's because
they're damning or embarrassing, not because they sit within a trade
secrets definition."
"It's a tremendously important and
closely watched case," said Karl Olson, a media law specialist and
partner with Levy, Ram & Olson who frequently represents news outlets
seeking access to government and court records. He is concerned that
Sabraw's definition of trade secrets is overly broad and unnecessarily
prevents public scrutiny.
"The public has an overwhelming
interest in seeing what the evidence was that's been presented in the
case, which has been up and down to the court of appeal already," added
Olson, who has represented The Recorder in other cases. "It's another
example of a litigant taking a very aggressive approach to sealing and
calling everything a trade secret when it's not."
John Nadolenco, a partner with Mayer,
Brown, Rowe & Maw in Los Angeles who represents Wal-Mart, referred all
comments to a company spokeswoman. She did not return calls by press
time.
The fight over sealed documents comes
in Savaglio v. Wal-Mart, C-835687-7, in which a class of plaintiffs
represented by Jessica Grant, a partner with the Furth Firm in San
Francisco, alleges that Wal-Mart has failed to pay overtime wages.
While Grant continues to litigate the
case -- she was in Arkansas deposing Wal-Mart executives last week --
Murphy's firm, one of the Bay Area's most prominent union-side firms,
argues that Wal-Mart is trying to hide embarrassing records from the
public by labeling them trade secrets.
Murphy said she and her partners began
looking at the matter after hearing that Wal-Mart's filings might give
insight into employers' attempts to change state lunch-break
regulations.
"We got involved last summer, in July
of 2004. There were rumors going around the labor and employment bar
that employers had approached the [Division of Labor Standards
Enforcement]," she said. "The whole records issue came up because we
were just trying to determine what was going on in the case."
The lunch-break fight ended up coming
to a head in December, when DLSE proposed a rule that would have curbed
lunch-break litigation. The rule change was eventually dropped.
But, Murphy said, her firm felt there
was no basis for the records to be sealed. And the lawyers think the
material could shed light on the business and political strategies used
by the labor and employment bar's prime target.
"This case is really sui generis in
the scheme of things," she said. "It has the combination of public
interest and the rights of workers."
Becky O'Malley, a Daily Planet
co-owner and editor, said the paper became involved after a reporter
heard from Murphy that the Wal-Mart documents were sealed. "We're a
paper. We want to know what's going on in the courts," she said.
Murphy was glad to take the paper as a
client. "The benefit of having a media client in this contest is that we
don't get slammed constantly with union bashing," she said.
Murphy declined to say whether the
Planet was paying her fees, but said she expects to recover fees if she
prevails.
[back to top]
Wal-Mart ordered to stop harassing workers in Quebec
Fri, 25 Feb 2005 18:53:33 EST
CBC News
[back to top]
MONTREAL - The Quebec Labour Relations
Board has ordered Wal-Mart Canada to stop intimidating workers who want
to form a union.
The board's ruling cited efforts to
"harass and intimidate" three employees at a Sainte-Foy store outside
Quebec City.
The ruling says a Wal-Mart manager
demanded one cashier give him the names of union sympathizers.
Louis Bolduc of the United Food and
Commercial Workers Union, which is trying to organize workers at the
store, said Wal-Mart was using unfair tactics.
"[Getting] the employees in an office
with two top managers of the store, asking the employees about the
organizing of the union," Bolduc said.
"'How many cards? Are you involved?'
You shouldn't do that. If you do that, something is going to happen to
you.'"
This is the second time Wal-Mart has
been reprimanded for trying to intimidate workers in Quebec, Bolduc
said.
Wal-Mart has been ordered to stop
intimidating employees and to display the ruling in the store's
lunchroom for 30 days.
Andrew Pelletier, a Wal-Mart
spokesman, said the company will comply with the commission's ruling,
but denied that Wal-Mart intimidated employees.
"Our corporate culture is based on
open communication and the empowerment of people," he told the Canadian
Press. "We believe people are empowered to make their own decisions."
Earlier this month, the company
announced it would close its store in Jonquiere, Que. Last August, it
became the only unionized Wal-Mart in North America when it won
certification.
The company said it was closing the
Jonquiere outlet because of poor financial performance.
Last month, UFCW Canada won
certification at another Wal-Mart store, in Saint-Hyacinthe, Que. A
contract agreement has not been reached at that store.
[back to top]
Quebec labour commission says Wal-Mart intimidated workers who wanted
union
NELSON WYATT
[back to top]
MONTREAL (CP) - Wal-Mart Canada was
ordered Friday by the Quebec Labour Relations Commission to stop
intimidating workers who want to form a union.
The commission said in a ruling
Wal-Mart must stop "harassing and intimidating" three employees at a
store in the Quebec City district of Ste-Foy.
The ruling said one cashier was
intimidated behind closed doors by a manager who demanded the names of
union sympathizers. Another was threatened with a bad evaluation.
Wal-Mart was ordered to post the
decision in the store.
Andrew Pelletier, a Wal-Mart
spokesman, said the chain accepts the commission's ruling and will
comply.
"We don't agree with the decision but
we are going to comply with it because we feel it is important to move
forward in Ste-Foy and we look forward to moving forward in a peaceful
manner," he said in an interview from Toronto.
He denied Wal-Mart intimidated
employees.
"Our corporate culture is based on
open communication and the empowerment of people," he said. "We believe
people are empowered to make their own decisions."
He described the labour commission's
judgment as "not a particularly severe ruling" that the company would
not appeal.
Louis Bolduc, a spokesman for the
United Food and Commercial Workers union, hailed the commission's
decision.
"It's good news," he said, vowing
"Ste-Foy will continue" its efforts to unionize.
Bolduc said the company tactics cited
in the ruling are not unusual.
"There's a culture of that at
Wal-Mart," he said, noting some workers had been rattled by the news
that a Wal-Mart store in Saguenay that had received union accreditation
late last year would close in May.
But he said the ruling will boost the
spirits of those seeking accreditation.
"We're happy that the labour board
recognized the intimidation that Wal-Mart is doing. We're not happy that
Wal-Mart is doing intimidation.
"We hope that Wal-Mart will one day
realize that people have the right to join a union."
The United Food and Commercial Workers
Union has been trying to gain a foothold in the discount store's
outlets.
The Saguenay store, 250 kilometres
north of Quebec City, gained union certification but the company said
the branch would close in May because it was not making money. Workers
there were in negotiations for a first contract at the time.
Other attempts to unionize are being
made in several other provinces.
© The Canadian Press, 2005
[back to top]
Chastened Wal-Mart
abandons 'bully' tactics
Says urban invasion campaign
all wrong
By BARRIE MCKENNA AND PETER KENNEDY
[back to top]
Friday, February 25, 2005 Updated at 4:38 PM EST
WASHINGTON and VANCOUVER -- Wal-Mart's
customer-sucking suburban superstores have long been blamed for wrecking
small towns.
But suddenly the company has run smack
into a new and more formidable foe: Big City North America.
Facing a storm of protest from a
powerful coalition of small-business owners and labour groups, a real
estate developer this week walked away from a plan to give Wal-Mart its
first toehold in New York City. It marked the latest in a series of
humiliating defeats for the world's largest retailer in its conquest of
the last holdout corner of the North American retail landscape.
Executives of Bentonville, Ark.-based
Wal-Mart Stores Inc. now openly admit they went about their urban
invasion all wrong, particularly in California, where people in several
communities voted to keep it out in a referendum the retailer sought.
"I think we came across as a bully who
would get their way regardless," Wal-Mart chief executive officer Lee
Scott told The Washington Post earlier this month. "Our size causes us,
when we do something inappropriate, which is usually done out of
stupidity, to come across as being done out of arrogance. And people
just won't stand arrogance."
So now the company is showing a new
kinder, gentler face to woo urban shoppers and decision makers -- part
of a massive image-boosting campaign launched in January.
At a public meeting Wednesday night in
Vancouver, Wal-Mart executives showed off plans for what they hope will
be their first store in the city. The U.S. retail giant is seeking the
green light for a 128,000-square-foot energy-efficient store, featuring
wind turbines, geothermal heating and climate-controlled skylights.
Outside, Wal-Mart is promising to mitigate noise by laying down
sound-absorbing asphalt, and a grove of 180 dogwood trees.
"They have to get into major
population centres like Vancouver, New York and Dallas because they are
already well served in outlying areas," said Ulysses Yannas, a retail
analyst at Buckman Buckman & Reid in New York.
In Washington, D.C., Wal-Mart has
hired a former top aide to Mayor Anthony Williams to help it win
approval for its first store there. Instead of bypassing city hall, the
company is wooing insiders.
And Wal-Mart isn't giving up on
California either. At a town hall-style public meeting in Los Angeles
this week, Wal-Mart's Mr. Scott faced off against his critics and
offered up the lure of lower grocery prices for shoppers if they let the
company in. Californians, he said, shouldn't have to pay 20 to 40 per
cent more than other Americans at the supermarket.
While Wal-Mart now rules suburbia and
small towns across Canada and the United States, many cities remain a
black hole.
"They've saturated that market and the
next virgin territory is Urban America," explained Nelson Lichtenstein,
a labour historian at the University of California in Santa Barbara and
author of the soon-to-be-released book, Wal-Mart: Template for 21st
Century Capitalism.
But Mr. Lichtenstein pointed out that
in tackling urban areas, Wal-Mart is moving a long way from its roots
near the Interstate off-ramps of the rural, staunchly anti-union and
deeply religious South.
"Wal-Mart doesn't work if you can't
drive a truck to it," he said.
Just a handful of its 4,170 stores are
in urban locations. Wal-Mart, for example, has 30 stores in British
Columbia, but none in Vancouver, nearly two years after its first bid to
build there failed. Of the 131 stores listed on the firm's website in
Ontario and Quebec, just 12 are located in Toronto and Montreal.
"One thing Wal-Mart has learned across
North America is that if you lose one year, you just come back a couple
of years later and do it again," said Vancouver City Councillor Anne
Roberts.
***
Wal-Mart's Downtown Blues
NEW YORK: Wal-Mart Stores Inc. is
better known for its expansion battles with merchants in small towns,
but lately the battleground has shifted to city centres, where many
analysts feel the company's best hopes for growth lie. Yesterday, a real
estate developer scrapped plans to build New York's first Wal-Mart.
Opposition was led by small business owners such as shoe-store operator
Lenny Karp (above) and by labour leaders who cited the firm's decision
to close a store in Quebec as evidence of an anti-union bias.
VANCOUVER: Using green tactics on the
next battle front
Wal-Mart is fighting criticism of the
environmental impact of its proposed first big-box downtown store by
pitching an environmentally advanced building with the following
features:
Climate-controlling skylights
Ground source heating and cooling
(geothermal)
Accessibility to public transit
including existing and future transit facilities
A reflective roof membrane to reduce
overheating
Storm-water management by retaining
and redirecting storm water into the ground while naturally filtering it
Power-generating wind turbines to
provide power to mechanical systems, including geothermal heating and
cooling systems
© Copyright 2005 Bell Globemedia Publishing Inc. All
Rights Reserved.
[back to top]
Wal-Mart attacks critics
Reuters
[back to top]
LOS ANGELES – The head of Wal-Mart
Stores went on the offensive on Wednesday against critics who say the
world’s largest retailer pays its workers too little and does not
provide adequate health benefits.
In a heated speech to California
business leaders, Wal-Mart chief executive Lee Scott said labour unions
like the United Food and Commercial Workers and higher-priced retailers
were operating out of self-interest, not public interest, when they
complained about his company.
“There are some who say that
Wal-Mart’s wages and benefits have some kind of negative impact on wages
across the board,” Scott said at a luncheon sponsored by Town Hall Los
Angeles. “We believe that’s just wrong – just dead wrong.”
Scott’s comments come as Bentonville,
Arkansas-based Wal-Mart is in the midst of a national advertising
campaign to burnish an image tarnished by claims of worker
discrimination and anti-union practices.
Public resistance to Wal-Mart’s
expansion has been particularly strong in California, where the
retailer’s campaign to improve its image began last year.
Wal-Mart has plans to open 25 new
stores in California, Scott said, arguing they will help lower grocery
prices statewide by forcing supermarket chains with union employees to
compete with them.
Scott also defended Wal-Mart’s wage
practices, saying it is right to pay its workers less than those at
other big US companies such as Ford Motor.
“A single Ford worker might operate
dozens of computer-controlled robots that assemble a car,” Scott said.
“In a Wal-Mart store, hundreds of associates are helping customers find
what they need and check out fast.”
He also addressed claims that Wal-Mart
does not offer adequate health benefits to its employees, saying
premiums for workers, including part-timers, start at under $40 a month
for individuals and under $155 a month for families.
Scott added, however, that both the
government and individual consumers – not just employers – should play a
role in improving health care coverage options.
“You can’t get something for nothing,”
he said.
Scott conceded Wal-Mart had made
mistakes, particularly in the way it approached opening a store in the
Los Angeles suburb of Inglewood last year. Residents there rejected
plans for a proposed supercentre, which, unlike traditional Wal-Mart
stores, includes full-line grocery departments.
“We decided to move through a process
that didn’t go through City Hall. We paid a price for that,” Scott said.
“It comes across not as good business, it comes across as arrogance.”
But Scott defended buying cheap goods
from places like Bangladesh where factory workers earn very little, one
of the ways Wal-Mart is able to keep its prices so low.
“I’ve been in the factories in
Bangladesh,” Scott said. “It’s not the life you want to lead, it’s not
the life I want to lead. But it’s a life that is very much a step up
from the life that those people would otherwise lead.”
[back to top]
Retail
union president says Wal-Mart not welcome
[back to top]
Stuart Appelbaum, president of the
Retail, Wholesale and Department Store union, said developers should
"hesitate to consider Wal-Mart in any future plans." His comments on
Thursday come one day after the superstore withdrew plans to open an
outlet in Rego Park, Queens on a 132,000-square-foot site owned by
Vornado Realty Inc.
Wal-Mart's decision came one week
after BJ's Wholesale Club pulled its application to open a superstore in
the East Bronx. BJ's zoning application, which was to be voted on by the
City Council, had been expected to face rejection by the council.
In a statement on Wednesday, Wal-Mart
said it was "interested in opening stores in New York City" and was
continuing "to explore a number of possible sites throughout the five
boroughs."
Mr. Appelbaum warned that Wal-Mart
would face opposition "wherever they attempt to open." He also attacked
the giant retailers labor practices such as its low wages and benefits.
"Working families in New York simply cannot afford the high cost that
comes with Wal-Mart's promise of low prices," he said in a statement.
[back to top]
Wal-Mart can't shake its little town blues; NYC plan foiled
[back to top]
NEW YORK (AP) — A real estate developer scrapped plans to build the
city's first Wal-Mart (WMT) store amid intense pressure from residents
and union leaders. The decision, announced by city officials Thursday,
is a blow to the retail giant, which has sought for years to move into
the lucrative New York City market.
The company had announced Dec. 6 that
it would open a new store in the Rego Park neighborhood of Queens.
Wal-Mart Stores spokeswoman Mia Masten
said Wednesday the company had never signed a deal with the developer,
Vornado Realty Trust (VNO), for the 132,000-square-foot space. She said
Wal-Mart is still interested in exploring other locations in the city.
Vornado spokeswoman Roann Kulakoss
declined to comment Thursday.
Councilwoman Melinda Katz, head of the
City Council Land Use Committee, said she received a call on Wednesday
from Vornado's attorney that it had made the decision Tuesday night, and
that it is looking for other tenants.
Katz said the deal may have fallen
through because of Wal-Mart's track record on labor issues.
"Vornado may very well have a project
that could be a good project in the area, and they wanted to go forward
based on the substance as opposed to getting caught up in the issues
that Wal-Mart seems to bring to the table," she said.
Opponents formed coalitions to block
the store immediately after Wal-Mart, the world's largest retailer,
announced plans to expand into New York.
Small businesses feared Wal-Mart would
drive many retailers out and residents near the site raised concerns
about traffic and parking at the proposed site. Union leaders cited a
list of labor offenses against the company, including a recent
settlement of allegations that Wal-Mart violated child labor laws and
the company's decision to close a Quebec store when workers moved to
unionize.
Meanwhile, in California, Wal-Mart
Chief Executive H. Lee Scott Jr. said Wednesday that the company is
renewing efforts to expand its Supercenter stores there. Public outcry
had stalled the company's plans there last year.
Scott said that although Wal-Mart's $1
million campaign to gain voter approval for superstore projects in the
Los Angeles and San Diego areas failed, it is moving ahead with plans to
open 25 new stores in the state this year.
"We're not going to lay down," he
said. "We've got nothing to apologize for."
Analysts have said that Wal-Mart needs
to tap into the New York City and Southern California markets to make up
for slow growth elsewhere in recent years.
Copyright 2005 The Associated Press. All rights
reserved
[back to top]
Jury awards $7.5 million in Wal-Mart discrimination case
NY Newsday.com
[back to top]
February 24, 2005, 3:03 PM EST
NEW YORK (AP) _ A federal jury has
ordered Wal-Mart Stores to pay a Long Island man $7.5 million after
ruling that the retail behemoth discriminated against the man because he
has cerebral palsy.
Patrick Brady, 21, was hired for a job
in the Wal-Mart pharmacy department in Centereach during the summer of
2002. After one day in the pharmacy, he was reassigned to other
responsibilities, including collecting garbage and shopping carts from
the parking lot.
The jury in U.S. District Court in
Central Islip deliberated one day before ruling on Wednesday that Brady
was discriminated against when he was transferred. It also found that
Brady was asked impermissible pre-employment questions about his
disability, said his lawyer, Douglas H. Wigdor.
Brady, who now works in a Centereach
supermarket bagging groceries, said in a statement that he was "very
happy the jury believed in me."
The jury award includes $5 million in
punitive damages, which Wigdor said was likely to be reduced to $600,000
since federal law limits the amount that can be awarded for punitive
damages. The jury also awarded Mr. Brady $2.5 million in compensatory
damages, Wigdor said.
Christi Gallagher, a spokesman for the
Bentonville, Ark.-based Wal-Mart, said in a statement that the company
would appeal.
"We appreciate the service of the
jurors but disagree with their decision," Gallagher said. "We feel very
strongly that Mr. Brady did not suffer discrimination in our store."
Copyright © 2005, The Associated Press
[back to top]
CEO Takes His Case to
California
He says the
retailer erred in its aggressive pursuit of the crucial market but won't
back down.
By Nancy Cleeland and Debora Vrana Times Staff
Writers
[back to top]
February 24, 2005
With its California expansion plans
stalled, Wal-Mart Stores Inc. dispatched its top executive to Los
Angeles on Wednesday to plead the case for the world's largest company.
Among his messages: We're not backing
down.
Chief Executive H. Lee Scott Jr.
acknowledged to 500 business leaders at a Town Hall Los Angeles luncheon
that Wal-Mart had made mistakes in trying to expand quickly in
California, its most important market for growth. The company's efforts
to build Supercenters — combination grocery and discount stores — have
faced hostile city ordinances, strong community opposition and
complaints that they pay too little and run competitors out of business.
But Scott said Wal-Mart was
undeterred. If critics want to take the company on, "they need to bring
their lunch, because we're not going to lay down," he said in an
interview. "We've got nothing to apologize for."
Wal-Mart said three years ago that it
would build 40 Supercenters in California by 2008. Only three have
opened so far. Scott said Wal-Mart would open 25 stores in California
this year, including one in Los Angeles, but declined to say how many,
if any, would be Supercenters. The retailer has 180 of its traditional
discount stores in the state.
Analysts said Wal-Mart couldn't afford
to quit its expansion in California. The company's once-meteoric growth
has slowed in recent years as it moved from the rural South into urban
areas and the West, and some international markets, including China,
have been less welcoming than expected.
Given that, seriously tapping into
California's huge pool of consumers is essential for Wal-Mart's health,
said retail consultant Burt P. Flickinger, who follows the company
closely.
"Southern California is their most
important market in the world right now," he said. "Lee Scott really
should have been out there a long time ago."
Scott's image-building appearance in
Los Angeles was part of a nationwide public relations campaign launched
last month with full-page ads in prominent newspapers, television spots
and sponsorships of National Public Radio programs. The campaign
portrays the company as a benevolent employer and good citizen that
contributes enormously to local and state tax bases.
In his speech, Scott said Wal-Mart had
saved consumers billions of dollars a year by cutting prices, while
still paying wages comparable to those of most other retailers. He also
said a high percentage of its workers worked full time and enjoyed
health benefits.
The timing of his remarks was in some
ways unfortunate. As he spoke in Los Angeles, Alabama announced that
Wal-Mart employees used state medical benefits at a higher rate than
those from other companies, joining a handful of states that have
identified the retailer as the biggest drain on public health costs.
That was the latest bit of
unflattering publicity. Last month, the Labor Department said it found
underage workers operating heavy equipment in some stores. It was later
disclosed that the federal agency had agreed to give the Bentonville,
Ark.-based company 15-day advance notice of pending citations and a
chance to fix them. That deal is being investigated by the department's
inspector general.
Wal-Mart's low prices were blamed for
this week's bankruptcy filing by Southern grocery chain Winn-Dixie
Stores Inc. In addition, the retail giant faces a class-action lawsuit
claiming that it systematically discriminated against women and federal
charges that it employed illegal immigrants as contracted janitors and
paid them less than minimum wage.
And in a stinging symbolic letdown,
Wal-Mart this week fell from the top ranking in Fortune magazine's
survey of the nation's most admired corporations, replaced by Dell Inc.
Scott said Wal-Mart — which had $256
billion in sales last year and is the nation's largest employer — had
made some missteps. In particular, he said last year's company-sponsored
ballot initiative to allow a Supercenter in Inglewood, which failed,
"came across as arrogance" because it would have bypassed the city's
planning process.
And Wal-Mart has been unfairly
maligned simply because it's so big, Scott said. Comparisons with past
leading national employers, such as General Motors Corp., are unfair, he
said, because retailing in general pays less than manufacturing.
He blamed much of the company's image
problems on union activists trying to protect high-paying jobs in the
grocery industry, and said if they had their way, prices would rise.
"I'm afraid that their gain would come
at the expense of average Americans who need to improve their standard
of living," Scott said.
The barrage of criticism, he said, had
hurt employee morale.
"I decided to speak up because of our
associates," he said. "They want to know Lee Scott has the courage to
speak up for them."
On that note, Scott left for a tour of
a Wal-Mart store in Panorama City, where dozens of employees waited for
handshakes and photos. "He's here, he's here," they exclaimed as Scott
entered.
Customers, however, were more
interested in bargains.
Leslie Sanchez of Glendale, shopping
with her 5-year-old daughter, Denise, carefully checked out a girl's
swimsuit and barely looked up as Scott walked by. She had driven to the
Panorama City store for the first time Wednesday because she heard the
bargains were good and found it to be true.
"I'll come again," she said.
That's just what Scott wants to hear.
"If we continue to be a better
company," he said, "I think the citizens of California are going to find
it easier to like us."
Copyright 2005 Los Angeles Times
[back to top]
Developer
Drops Plan for City's First Wal-Mart
By STEVEN GREENHOUSE
[back to top]
February 24, 2005
Facing intense opposition, a large
real estate developer has dropped its plans to include a Wal-Mart store
in a Queens shopping complex, thwarting Wal-Mart's plan to open its
first store in New York City, city officials and real estate executives
said yesterday.
The decision by the developer, Vornado
Realty Trust, is a blow to Wal-Mart, the world's largest retailer, and
comes after company officials said that New York City was an important
new frontier in which Wal-Mart was eager to expand.
A Wal-Mart spokeswoman said the
company was still exploring other sites in the city, but the possibility
that the company would open a 132,000-square-foot store in Queens had
immediately stirred a storm of opposition by neighborhood, labor and
environmental groups as well as small businesses. Wal-Mart also faced
opposition from many City Council members and several members of
Congress.
Labor unions fought Wal-Mart with a
special intensity because they believe its wage levels and benefits are
pulling down standards for workers through the United States.
Melinda Katz, chairwoman of the
Council's Land Use Committee, said a Vornado representative informed her
yesterday that Vornado was no longer negotiating with Wal-Mart for it to
be part of the mall planned for Rego Park, Queens, in 2008.
"I think they just decided it's not
worth the complications of having Wal-Mart," Ms. Katz said. "The idea of
Wal-Mart was overshadowing what could very well be a good project."
Roanne Kulakoff, a Vornado
spokeswoman, declined to comment, except to say there was never a formal
deal between Vornado and Wal-Mart. But one executive briefed on the
talks between Vornado and Wal-Mart said Vornado had concluded that
keeping Wal-Mart would jeopardize the city's approval of a large,
ambitious project that included other stores and two 25-story apartment
towers.
"There were people who felt it was a
major risk for the project," said the executive, who asked not to be
identified in order not to anger either side.
The executive said Vornado had
originally hoped that city planning officials would approve the Rego
Park project before it before it became publicly known that Wal-Mart was
involved. But once Wal-Mart's participation became public, the
opposition mushroomed, and the fight was shaping up to be the biggest
battle against a single store in the city's history.
Small-business advocates declared
victory after the decision was made public, but predicted that the
battle would resume in other neighborhoods. "Vornado saw the writing on
the wall and responded the way a developer needs to when he knows he's
holding a losing hand," said Richard Lipsky, a spokesman for the
Neighborhood Retail Alliance, an anti-Wal-Mart coalition in New York.
"We stopped Wal-Mart this time, but they are going to continue their
efforts to open in New York and we will be sure to meet that with
significant opposition wherever else they try to locate."
Mia Masten, Wal-Mart's director of
corporate affairs for the Eastern region, sought to play down
yesterday's developments. She noted that Vornado and Wal-Mart had never
signed a formal deal to include Wal-Mart in the complex, planned to be
built near the intersection of Queens Boulevard and the Long Island
Expressway. Nonetheless, city planning officials and City Council
members said Vornado had told them that it wanted to include Wal-Mart.
"We never had a deal," Ms. Masten
said, adding that Wal-Mart remains interested in opening stores in New
York City. "In fact, we continue to explore a number of possible sites
throughout the five boroughs," she said. "Until we have an executed
agreement for a specific site, we will not comment on any ongoing
negotiations."
Ms. Masten declined to say whether
Vornado had dropped Wal-Mart from the project or whether Wal-Mart had
pulled out voluntarily. Wal-Mart's opponents said that Vornado might
have been swayed in part by a unanimous vote of the City Council's Land
Use Committee two weeks ago to block a B.J.'s Wholesale Club in the
Bronx. In the face of intense lobbying by environmental, community and
labor groups, the committee overruled the local planning board and the
borough president.
Several shoppers interviewed yesterday
in Rego Park said they were disappointed that a Wal-Mart would not be
coming to the neighborhood, noting that many Queens residents now travel
to Long Island to take advantage of the store's low prices.
"It would've been good if we had a
Wal-Mart nearby because then we wouldn't have to travel outside the
area," said Rolando Sands, 21, a soft drink deliverer from Jamaica,
Queens. "We'd be able to keep the money in the Queens community instead
of Long Island."
Corinth King, 45, a traffic
enforcement agent from Rego Park, said she had been looking forward to
the store's variety. "They have a lot of good sales," she said. "I like
it for things for the bathroom and the kitchen. They have a wide
variety. I'm going to miss it."
But shoppers did not form an organized
group to support Wal-Mart.
Helen Sears, the City Council member
representing Rego Park, had warned Wal-Mart, which has several stores in
the suburbs surrounding the city, that to win approval in the city
itself, it needed to improve its wages, health benefits and pensions and
end its vehement stance against unions.
"I am hopeful that if Wal-Mart
attempts to locate another site, whether in Queens or Brooklyn, the
Bronx, Manhattan or Staten Island, that its officials work tirelessly to
improve workplace benefits and conditions so that New York City will
welcome it with open arms," Ms. Sears said. "Until then, we can only
offer our backs."
Small-business owners had voiced fears
that opening a Wal-Mart in Queens would push hardware stores, shoe
stores and many clothing shops out of business, as has been the case in
many small towns where Wal-Mart is dominant. Company officials said the
store would bring low prices to New Yorkers and would create more than
300 jobs.
City Hall officials declined yesterday
to discuss the Wal-Mart matter. Mayor Michael R. Bloomberg appeared at
first to back the project, saying that it was wrong to simply say that
warehouse-type stores should not be allowed in the city. But his aides
later said that it was not at all clear that he would ultimately support
the project.
Charles V. Bagli and Colin Moynihan
contributed reporting for this article.
[back to top]
Wal-Mart Is Found Liable in Bias Against Disabled Man
By CONSTANCE L. HAYS
[back to top]
February 24, 2005
federal jury found yesterday that
Wal-Mart Stores had discriminated against a disabled Long Island man who
briefly held a job at the company's Centereach, N.Y., store, and ordered
the company to pay him $7.5 million in damages.
The plaintiff, Patrick Brady, 21 years
old, has cerebral palsy. He applied for a job in the Wal-Mart pharmacy
department in the summer of 2002 and was hired. He said he quit not long
after he was reassigned to other responsibilities, including collecting
garbage and shopping carts from the parking lot.
The award includes $5 million in
punitive damages, Mr. Brady's lawyer said, which is likely to be reduced
to $600,000 since federal law limits the amount that can be awarded for
punitive damages. The jury also awarded Mr. Brady $2.5 million in
compensatory damages, which has no similar limit, said the lawyer,
Douglas H. Wigdor. "The jury was giving an award that was meant to send
a message to Wal-Mart," he said.
Last night, Mr. Brady said in a
statement that he was "very happy the jury believed in me," and added:
"I hope that Wal-Mart now understands that they can't get away with
treating people with disabilities like second-class citizens."
His lawyer said Mr. Brady had
celebrated the verdict and then showed up for his shift at a Stop & Shop
in Centereach, where his responsibilities include bagging groceries at
the front of the store.
Mr. Brady asserted in a lawsuit that
Wal-Mart had discriminated against him because of his disability,
violated the Americans with Disabilities Act with "a hostile work
environment" and other obstacles, and ignored the requirements of a
nationwide consent decree it signed as part of a $6.8 million settlement
with the Equal Employment Opportunity Commission in late 2001 that
closed more than a dozen similar cases from around the country.
"We appreciate the service of the
jurors but disagree with their decision," a Wal-Mart spokeswoman,
Christi Gallagher, said in a statement. "We feel very strongly that Mr.
Brady did not suffer discrimination in our store." She added that the
company plans to appeal, and "we are optimistic that the award will be
substantially reduced or eliminated altogether."
Mr. Brady's childhood was one long
struggle, with surgery for his eyes and legs after cerebral palsy
damaged them. Painful stretches of rehabilitation followed. His mother,
Karen Brady, who testified on his behalf during the 10-day trial before
Judge James Orenstein of United States District Court for the Eastern
District of New York, said in a recent interview that Wal-Mart's
decision to reassign her son was baseless.
"He can read and he can match a name,"
she said. "There was no reason for this. He always worked so hard at
everything." In the aftermath of his Wal-Mart experience, she added, he
wilted before her eyes, winding up in the care of a psychiatrist for the
first time in his life. His feeling was, she said, "Why work so hard at
school, and then have them tell me I'm not good enough?"
Mr. Brady's lawsuit named the manager
of the Centereach store, James Bowen, and the head pharmacist, Yem Hong
Chin, as well as Wal-Mart as defendants. Along with Wal-Mart, Ms. Chin
was found liable by the jury.
Wal-Mart has been on a
public-relations campaign recently, rebutting critics who say its
employment practices hurt women, immigrants and others. Company
executives, including the chief executive, H. Lee Scott Jr., have made
public statements about the benefits of working at Wal-Mart. Last month,
the chain took out full-page ads in scores of newspapers around the
country, stating that the jobs and pay it offers are among the best
anywhere. Television ads that feature Wal-Mart workers talking about
their satisfying careers have been shown since 2003.
At the company's shareholder meeting
in June, Wal-Mart executives highlighted an employee with cerebral palsy
for his dedication to his job cleaning bathrooms inside the stores.
The commission has another lawsuit
pending on behalf of a man with cerebral palsy who was rejected for a
job in the company's Richmond, Mo., store. "It's disappointing and
unacceptable for an employer as large and sophisticated as Wal-Mart to
shun qualified job applicants because they're disabled," Lynn Bruner,
the agency's district director in St. Louis, said in announcing the
lawsuit.
People with disabilities are not
supposed to be questioned about them when they apply for jobs, according
to New York and federal laws. But Mr. Brady said he was questioned by
Wal-Mart managers about his ability to do the job before he was hired.
They also questioned him about medications he was taking and asked for
his medical history, Mr. Wigdor said. That, too, would violate the law,
he said.
In the 2001 consent decree, Wal-Mart
agreed to provide sensitivity training to all of its employees and
pledged not to use what it called "the matrix," a series of questions
about an applicant's capacity to do a job with or without "reasonable
accommodation," which is information that would reveal whether or not
they were disabled.
In the past, such questions had been
used to exclude people who were deaf, diabetic, who used a wheelchair or
were otherwise disabled, said Mary Jo O'Neill, a regional lawyer for the
commission in Phoenix, who led the legal team that produced the consent
decree.
"That was the epidemic," she said.
"That was the way disabled people were kept out of the system."
Ms. O'Neill said she had not received
reports of widespread lack of follow-through with the requirements of
the nationwide consent decree, but noted that Wal-Mart's rapid growth
created certain issues for the retailer.
"It's a company that grew too fast,
too soon," she said. "It grew really, really fast, and historically they
haven't put enough resources into their equal-employment opportunity
program." That approach, she added, is "pennywise and pound foolish."
Copyright 2005 The New York Times
[back to top]
Wal-Mart's next battle: in the Big Apple A proposal for a store in
Queens could produce the biggest showdown yet with the megastore's
opponents
By Alexandra Marks | Staff writer
[back to top]
The Christian Science Monitor
February 24, 2005
[UPDATE: Since this story was written,
developers have dropped plans to build a Wal-Mart at the proposed Queens
site. But Wal-Mart says it still would like to open a store in New York
City and will continue looking for a new site.]
NEW YORK - Wal-Mart, once no more than
a rural dime store, is now hoping to cap its global retail empire by
taking on the nation's largest untapped metropolis: New York City.
While no formal agreements yet exist,
word that the controversial low-cost retailer is eyeing a site in Queens
has already generated such a backlash that some analysts say the fight
for approval in Rego Park will be the largest and most symbolic showdown
yet between the megastore and its union opponents.
"If there ever was a part of the
country where people wouldn't tolerate [Wal-Mart,] it would be a city
like New York where there's a strong labor movement," says Kate
Bronfenbrenner, a labor economist at Cornell University in Ithaca, N.Y.
"People there fight back when they smell a labor rat."
The battle for the Big Apple will also
prove to be a test case for one of several new tactics that opponents
are employing from here to Montana to hold big-box employers like
Wal-Mart accountable to the community. They include requiring companies
to provide health insurance, as in a proposal in New York; establishing
so-called living wage laws, which is under consideration in Chicago; and
limiting the size of such stores, which some communities are attempting
to do in Vermont.
"A second-generation response to the
big-box sector has emerged over the last year or so," says Paul Sonn,
associate counsel at the Brennan Center for Justice at the New York
University School of Law. "The aim is to level the playing field so that
if Wal-Mart does come to New York, it will provide the same benefits
that other responsible retail employers like the supermarkets are
paying."
Wal-Mart and its supporters say the
retailer already offers good benefits, paying almost double the minimum
wage and providing some health and dental insurance, as well as a 401(k)
retirement plan to eligible employees.
They believe the unions have targeted
the company because it is now the country's largest employer with 1.2
million workers. And it's proudly nonunion, which they say allows it to
offer bargains, helping families and communities by saving them money -
at the same time that the stores increase the tax base.
"What's at issue here is not whether a
particular union has been able to organize or collect dues from our
workforce," says Daphne Moore, director of community affairs for
Wal-Mart in Bentonville, Ark. "It's whether consumers have a choice of
where they shop."
But opponents argue that Wal-Mart's
wages are lower than those of other retailers such as department stores
and supermarkets. And they contend that its controversial labor
practices, from alleged violations of child-labor laws to lower wages to
minimal health insurance, actually cost communities money.
Studies have shown that Wal-Mart
employees are more likely than other retail workers to end up on food
stamps and Medicaid and their children in state-sponsored
health-insurance programs. Plus, they argue, Wal-Mart drives out other
retailers and replaces good jobs with lower-paid ones, undermining the
very fabric of the American middle class that the company purports to
serve.
"As Wal-Mart goes into larger urban
areas, the opposition has been much stronger than in rural areas because
they're more directly competing against unionized grocers and larger
numbers of successful small businesses," says Ken Jacobs of the
University of California at the Berkeley Center for Labor Research and
Education.
In New York, the powerful Central
Labor Council, which represents more than 400 unions across the trades,
has already made it clear it opposes Wal-Mart's arrival. President Brian
McLaughlin says a Wal-Mart in Queens "will prove to be an economic
disaster for our entire city."
He has lots of support from the
nonunion sector as well. Small retailers in Rego Park like Sayed Afaq,
who owns B&R Photo, Electronic and Wireless, are worried that the
arrival of the megastore will be the "final nail in the coffin" for his
shop. His business was already cut in half by the development of a mall
across the street two years ago.
"Everybody knows Wal-Mart is the
biggest company in the world, and we obviously can't compete with them
in terms of prices," says Mr. Afaq. "We've already reduced our prices,
but the rents are going higher. I fairly believe that if Wal-Mart is
here, we will definitely be going out of business sooner rather than
later because we are just surviving now."
Wal-Mart's city supporters argue that
New York doesn't have the same level of retail jobs as its surrounding
communities, in part because zoning restrictions make it difficult to
develop here. Thus, its retail tax base isn't as hardy as in other
places, and Wal-Mart will help expand it. While supporters admit some
smaller retailers may go out of business, they don't believe that would
be too much of a loss to the city overall.
"In New York City, we're talking about
bodegas and greengrocers," says Steven Malanga, a senior fellow with the
Manhattan Institute, a conservative think tank. "Not only do they
overcharge consumers, they also don't offer any benefits for the people
that work there."
Wal-Mart also contends that it already
has plenty of customers in New York. They just travel elsewhere to shop.
While the company doesn't have exact numbers, they include people like
Queens resident Maria Torres and her family. They drive regularly to a
Wal-Mart in New Jersey to take advantage of the savings and would love
to be saved the trip.
"We buy there a lot," says Mrs.
Torres. "It would be important to have one here."
But other Queens residents are
skeptical. Take Maria Garcia, who hasn't yet decided whether she's in
favor of the proposed Wal-Mart. "I like it very much because of the low
prices," she says. "But I don't like it because [they make] too much
overseas. We have lots of people here who need a job who may lose one."
[back to top]
Union
supporters to rally at Colorado Wal-Mart
Canadian Press
[back to top]
Thursday, February 24, 2005
LOVELAND, Colo. (AP) - Supporters of
an effort to unionize part of a Wal-Mart store in Loveland, Colo.,
planned a demonstration outside the store Wednesday.
The 17 employees of the Wal-Mart's
Tire and Lube Express section will vote Friday morning on whether to
form a union. Wal-Mart opposed the vote, but the regional office of the
U.S. National Labor Relations Board ruled last month in favour of the
workers.
It's the second union vote ever to
occur at a Wal-Mart store in the United States. Meat cutters in Texas
held a union vote in 2000, after which Wal-Mart eliminated that job
position companywide - but said it had nothing to do with the election.
The U.S. retail giant announced
earlier this month that it is closing the first Quebec Wal-Mart to gain
union accreditation. The company said the store in Saguenay, 250
kilometres north of Quebec City, is not making any money.
It will also be asked Monday to begin
negotiations as soon as possible for a first contract for workers at its
St-Hyacinthe, Que., store, east of Montreal, who have also received
union accreditation.
The union has said it would be
difficult for Wal-Mart to close the St-Hyacinthe store because it is a
profitable outlet.
© The Canadian Press 2005
[back to top]
Predicting the Next Wal-Mart
By John Reeves (TMF Bane)
[back to top]
February 23, 2005
I know no way of judging of the future
but by the past. -- Edward Gibbon
It earned the name "category killer,"
a term used for large companies that put less efficient merchants out of
business. When this retailer went public in 1978, it soon became No. 1
in the market, as independent shops closed their doors, unable to
compete with the growing colossus. The future looked bright for the new
industry leader in the 1980s and 1990s. The absence of competition
combined with increased demand led to revenues of more than $10 billion
per year by the late '90s. Alas, it never saw the competitor in the
rearview mirror. In 2005, our former market leader is now considering
selling all of its stores.
Why did Toys "R" Us (NYSE: TOY) fail
to see the gathering threat posed by Wal-Mart (NYSE: WMT)? Perhaps it
was unable to adequately predict the future trends in its market. An
ability to anticipate the future is perhaps the single most important
skill that a manager or an investor can possess (which is kinda like
saying an ability to know the final score is the single most important
skill required of a gambler). So where do you go to learn about the
future?
In the olden days you might go to a
fortune teller and, for a princely sum, you would learn that something
bad is going to happen to someone you know, somewhere down the line.
Nowadays, you go to Harvard Business School when you want to see what
the future has in store. With this in mind, David Gardner of Motley Fool
Rule Breakers sat down with Harvard's Clayton Christensen, a
professor/consultant who uses innovation to predict business growth and
industry change.
When being disruptive is a good thing…
Christensen has identified the concept of innovation -- either
sustaining innovation or disruptive innovation -- as crucial to
determining the direction of a particular company or industry.
Sustaining innovation is when, say, a
computer company, introduces a faster chip in its product. As a result
of the improved product, margins should increase, strengthening the
company. Disruptive innovation takes root at the low end of the market.
According to Christensen, disruptive innovation is the mechanism by
which industries get transformed and prior market leaders (like Toys "R"
Us) are toppled. Christensen described disruptive innovation to David
as:
A disruptive innovation is a new
product or service or a new business model that doesn't attack the core
market by bringing a better product to established users in direct
competition with the leaders in an industry, but rather it comes into
the low end of the market, either through a business model that can
compete at much lower costs, can compete profitably at lower costs, or
it brings to the market a product or service that is so much more
convenient and simple to use and affordable, that a whole new population
of people who previously couldn't afford or didn't have the skill to own
and use a product can now own one.
There are countless examples of this
business principle. Target (NYSE: TGT) and Wal-Mart rose to dominance in
discount retailing as former leaders tried to concentrate on
higher-margin items. Dell (Nasdaq: DELL) captured the computer market in
much the same way, thereby undermining former leaders such as Compaq and
Hewlett-Packard (NYSE: HPQ).
Christensen illustrates this principle
in some depth by examining the case of Charles Schwab (NYSE: SCH). Below
I've included a table depicting a somewhat typical lifecycle for a
disruptive firm:
The Lifecycle of a Disruptive Firm
Early Lifecycle Mid-Lifecycle Late Lifecycle Disruptive company enters
the market via the low end Company meets with success and gains market
share Company moves up-market in search of higher margins
Schwab was a discount broker that
utilized the Internet in a disruptive way relative to industry leaders
like Merrill Lynch (NYSE: MER). As Schwab gained market share, it was
faced with a dilemma: Go up-market in search of higher margins or remain
down-market, slugging it out against low-cost competitors in a commodity
market? At the moment, the jury is still out on which way Schwab will
go. Ironically, Merrill Lynch started out as a disruptive innovator
itself. According to Christensen, Charles Merrill began his business
with the aim of bringing Wall Street to Main Street, and his approach
made it easier for average folks to own stocks. Now, Merrill Lynch is
well-ensconced in the up-market niche, selling its financial products to
high-net worth individuals.
The price of experience By studying
disruptive innovation, Christensen has learned to recognize certain
patterns, and this helps him to determine the future course of a company
or industry. The title of his most recent tome, Seeing What's Next:
Using Theories of Innovation to Predict Industry Change, provides a
useful shorthand for his work. Apparently, corporate America sees a lot
of value in Christensen's ideas. The demand for his insights was so
strong that he started up his own consultancy named Innosight. For
$40,000, Innosight will visit your firm and put on a two-day workshop
focusing on innovation. For approximately $400,000, it might perform a
highly detailed analysis in order to determine whether or not your firm
possesses a potentially disruptive product.
In his interview with Christensen,
David took advantage of this valuable opportunity to ask him about
biotechnology and nanotechnology, two areas that are covered in our Rule
Breakers service. Christensen provided a very illuminating discussion of
these areas. If you would like to read the complete analysis, sign up
for a free trial to Rule Breakers and download the transcript of the
interview.
Seeing what's next Christensen
considers biotechnology to be disruptive relative to big pharma, and he
sees the future of the entire pharmaceutical industry being turned
upside-down. Companies that tap into the fundamental changes affecting
the industry will win out.
In the area of nanotechnology,
Christensen advises investors to go slow. He explains how understanding
the dynamics of the value chain will allow investors to identify those
companies that are more likely to be successful.
One of the more tantalizing parts of
the interview is when Christensen discusses the future of the
health-care industry. Unlike most experts, he sees significant potential
for innovation in this industry. The Minute Clinic in Minneapolis, for
example, represents the type of model that might transform the entire
industry. This innovative company utilizes nurse practitioners, located
within Target stores and Cub supermarkets, who treat such illnesses as
strep throat, sinus infections, and ear aches. Apparently, 80% of all
health-care events in a family's life consist of 14 very common
ailments. Patients can visit the clinics and receive immediate treatment
for a modest fee of approximately $45. Needless to say, business is
booming. As David Gardner remarked, "when you combine lower cost with
more convenience you have a killer app in the business world."
The hunt for innovators As someone who
once thought the whole personal computer thing was a fad, I should be
listening to Professor Christensen, especially since he thinks
disruptive technology will be playing an even larger role during the
next 10 years. By my reckoning, at least four of our 10 current Rule
Breaker stock picks are disruptive innovators. And I recently heard from
the CEO of one of these innovators that it is ready to go mano a mano
with the industry leader in what was once believed to be a one-company
market.
Now that we have a better grasp of
Professor Christensen's model, our Rule Breaker team will be looking for
more disruptive companies to recommend to our community of investors. If
you'd like to join us in this hunt, why not try a risk-free trial for 30
days?
John Reeves does not own any companies
mentioned in this article. The Motley Fool has a disclosure policy.
[back to top]
How
to unionize Wal-Mart
Posted by: rick.barnes on
http://PEJ.org
[back to top]
Tuesday, February 22, 2005 - 08:36 AM
How to unionize Wal-Mart Polls
identify new strategies and hooks that unions could use to organize
workplaces such as giant retailers
"Most non-union workers acknowledge
that union members are better off in every aspect of work: pay,
pensions, benefits, holidays, training and freedom from sexual
harassment."
by Marc Zwelling, President of Vector
Research + Development Inc
The conventional excuse is that
Wal-Mart managers intimidate employees who have the urge to unionize.
Wal-Mart underscored its distaste for unions in February by announcing
the closure of its Jonquière, Québec, store after negotiations for a
first contract deadlocked. There are no unionized Wal-Marts in North
America.
At Jonquière the United Food and
Commercial Workers had turned to the Québec Labour Commission, which
referees union-management disputes and can impose a first contract. A
Wal-Mart spokesperson said the store was closing because it's
unprofitable, idling 160 "associates," as Wal-Mart calls its work force.
In Wal-Mart's story, the bargaining impasse was a coincidence.
Most non-union workers acknowledge
that union members are better off in every aspect of work: pay,
pensions, benefits, holidays, training and freedom from sexual
harassment.
Even at Wal-Mart it should be a good
time for unions to grow. In recent years public support for unions has
risen to levels not seen since the last spurt in union growth in the
1960s.
In a 2002 Gallup Canada poll for the
Work Research Foundation, 64 percent of Canadians sampled said they
approve of unions, up from 58 percent in 1999. In a 2002 Léger Marketing
poll across the country, 54 percent agreed unions "contribute
positively" to society. In a 2003 Léger poll, 61 percent agreed unions
make a "positive" contribution to Canada's "prosperity or economic
well-being." In the last study, 56 percent said unions "are still as
relevant today as they have ever been" compared with 38 percent who said
unions are "no longer necessary." In the same poll seven in 10 members
were satisfied with the way their union was speaking up for them, and
eight in 10 would vote to remain in a union. In an age of declining
satisfaction with practically everything, those are numbers to die for.
Canadians usually sympathize with
workers who want to unionize. When unions recruited McDonald's employees
in 1998, a poll for the major Québec central labour body, the Fédération
des travailleurs et travailleuses du Québec, found 64 percent in the
province supported the employees (41 percent were "strongly" in favour
of unionizing the fast-food chain).
Although it's tempting to blame weak
labour laws for the union movement's frustration at Wal-Mart, Canadians
should also look at the legal context. The laws are biased against
unions, because regulations require a union to prove it represents a
majority of the workers in a store or other workplace. Only with a
majority can the union require management to discuss pay and other work
life issues with union negotiators. The law also lets employers
trash-talk unions during organizing drives and working hours, which is
like allowing campaigning at the polling station during a federal
election.Yet even labour laws that tilt in favour of unions can't turn
anti-union employees into pro-union militants.
Non-union workers are deeply
ambivalent about unions. Most non-union workers acknowledge that union
members are better off in every aspect of work: pay, pensions, benefits,
holidays, training and freedom from sexual harassment. Vector Research
polls show that most non-union workers are satisfied with their jobs and
worry that a union might make employee-employer relations worse. Overall
about a third of the non-union, non-management workers in Canada want a
union, meaning millions of potential new members.
Once upon a time employers helped
unions organize by egregiously mistreating their employees. Along came
progressive management and its theory that companies are even more
profitable, if they treat their employees with respect. The good
employer has turned out to be a bigger threat to unions than the bad
employer.
How can unions crack the fortress of
Wal-Mart? Opinion polls reveal several opportunities union organizers
are overlooking:
Unions need to use jujitsu tactics and
turn Wal-Mart's size against the company. Organizing two or three stores
at a time lets management concentrate its anti-union artillery on small
groups. Instead unions have got to organize in the whole company at
once. Impossible? Not with the internet, which gives unions a way to
silently penetrate any workplace.
Unions have let employers have
cyberspace to themselves. Practically every employee has access to the
internet. Yet union organizers have not used the powerful recruiting
methods that lure customers to websites. On the internet, people
organize themselves. Genealogy buffs find their extended families.
Singles find lovers. Professionals exchange advice and gossip. All of us
diagnose our ailments. Younger workers live on the internet. It's their
library, their dating service, their yard sale, their job-search engine,
their bank, and sometimes their school.
In a Vector Poll™ one in 10 non-union
employees with internet access said they would join a union online and
pay their dues with a credit card. Signing Wal-Mart employees in every
store instead of just a few gives the union bragging rights. Unions can
say with credibility that they represent employees in practically every
Wal-Mart, making retaliation against union supporters more difficult.
To organize more employees unions also
need a compelling product or service that management can't match. Polls
show that non-union employees want job training. It makes sense, when
job security is an anachronism, that employees want to pad their résumés
with marketable skills. The building trades unions have fantastic
membership loyalty because they run pension and benefit plans, hiring
halls and training centres. Organizing on-line saves money and time.
Union recruiters literally can organize in their sleep. Linking
unionized workers with non-union employees means any union member with
email can be an organizer.
Unions also need a cross-over vehicle
that meets the needs of satisfied employees who want a voice but not
necessarily a union. While most non-union employees don't want a union,
nearly three in four would vote to have an association. The oldest rule
in the organizer's handbook is start where the people are at. Non-union
workers see real differences between unions and associations.
Unorganized employees feel associations would spend their dues where
they work and wouldn't strike or support causes outside the workplace.
In Vector Poll™ surveys and focus groups with non-union workers one
finding stands out. Some workers have union DNA; some don't. But nearly
all workers want job-related news and information and links with
employees like themselves.
Unions can organize Wal-Mart and other
vast non-union wildernesses such as financial services and high-tech by
mimicking the employer, evading management's claim that the union is an
outsider or third party. Unions might appropriate the employer's name,
for instance, to organize under the banner of the League of Wal-Mart
Associates or WeLoveWal-Mart.com. These strategies drive a Trojan horse
into every Wal-Mart store, where small groups of pro-union employees can
promote the union by word of mouth and begin the gradual process of
getting a majority of workers to sign union cards.
Over the long-term unions also need to
re-frame the concept of organizing. The public sees organizing as an
economic tug-of-war. Most feel it's fair for employers to fight off
unions. Instead unions should use the language of the civil rights
struggle and the human rights movement. When the public sees that
smashing unions deprives Canadians of their right to work, their freedom
to learn and their choice to network with other workers, it will be much
harder for employers to stay union-free.
Marc Zwelling is President of Vector
Research, which conducts polls and focus groups in Canada and the US for
unions and other clients via phone, mail, and the Internet. He can be
reached at either the website or email address below.
http://www.straightgoods.ca/ViewFeature5.cfm?REF=92
[back to top]
U.S.
LABOR AGENCY TO ASSESS AGREEMENT WITH WAL-MART
[back to top]
New York (ANTARA News) - The U.S.
Labor Department`s inspector general will review the agency`s recent
accord with Wal-Mart, which gives the No. 1 retailer 15 days` notice
before the department investigates allegations of child-labor
violations, The New York Times reported.
Legislators and advocates for children
have criticized the settlement, in which Wal-Mart agreed to pay $135,540
to settle complaints involving 85 youths at 24 of its stores in
Connecticut, New Hampshire and Arkansas.
Representative George Miller, senior
Democrat on the House Committee on Education and the Workforce, asked
the inspector general to intervene, saying Wal-Mart had received special
treatment, the Times reported.
[back to top]
Next major U.S. TV
network? Wal-Mart
By Constance L. Hays
[back to top]
The New York Times
Tuesday, February 22, 2005
PEARLAND, Texas Here in the Houston
suburbs, Banana-Vision has arrived. That is the industry nickname for
the high-definition liquid crystal display monitors installed directly
over a pyramid of bright yellow bananas in the produce section of the
local Wal-Mart store.
This television screen and others
scattered through the store are part of the Wal-Mart TV Network, a Web
network of in-store programming that the company started in 1998. These
days it shows previews of soon-to-be-released movies, snippets of sports
events and rock concerts and corporate messages from the world of
Wal-Mart Stores, including some intended to improve its battered public
image.
But the principal reason for Wal-Mart
TV is to show a constant stream of consumer product ads placed by
companies like Kraft, Unilever, Hallmark and Pepsi. And little wonder.
According to Wal-Mart and to an agency that handles its ad sales, the TV
operation captures some 130 million viewers every four weeks, making it
the fifth-largest television network in the United States, after NBC,
CBS, ABC and Fox.
While other retailers have
experimented with in-store television, Wal-Mart's network, which is
available in almost all its 2,600 U.S. locations, is the most extensive.
The company, eager to promote it, is upgrading its broadcasting plans
and equipment.
"It's sort of a neat idea," said
Beatrice White, a Houston resident who said she bought bananas every
time she went to the store but had just noticed the screen above them.
"I just walked up here, and I was looking at it. I think if you've got
children with you, it would entertain them."
Armando Rivera, a Wal-Mart worker who
was shopping after his shift, said the programs included sports from
time to time and said, "Sometimes I'll stand and watch it for a while."
Late last year, the company hired
Nielsen Media Research to evaluate its network; Nielsen does not
regularly measure Wal-Mart TV viewers the way it does with the broadcast
networks. The study found that shoppers watched Wal-Mart TV an average
of seven minutes per store visit, 44 percent longer than in a similar
study in 2002.
That growth has caught the eye of
marketers that - in the age of TiVo and increasingly numerous cable
channels - are searching for other ways to send their messages to an
increasingly hard-to-reach consumer.
According to Wal-Mart's rate card,
advertisers pay $137,000 to $292,000 to show a single commercial for a
four-week period, depending on the length of the ad and the number of
stores in which it is shown.
Pepsi's Frito-Lay division has been
bulking up on its ads in Wal-Mart for the past five years, said Haston
Lewis, a vice president at Frito-Lay. "From a marketing standpoint,"
Lewis said, "we want to be on the cutting edge of identifying and
leveraging the most effective vehicles to capture consumers. The reality
is, unlike 40 or 50 years ago, more and more of your customers are
shopping at Wal-Mart; so they have become a new medium to reach
consumers."
As part of Wal-Mart's TV upgrade, some
600 of the 42-inch, or 107-centimeter, screens are to be installed by
December, and eventually every store will have them.
The company also plans to tailor its
broadcasts more specifically to areas of its stores - like electronics,
produce or delicatessen - and to individual stores, based on regional
tastes and situations.
The placement of the wide,
difficult-to-ignore screen at the store near Houston represents one part
of Wal-Mart's effort to capitalize on its captive audience. In the
produce aisle, the TV screen gets shoppers' attention, thanks to its big
size and lighted face, and its speakers installed on the ceiling, which
create a kind of pathway of sound that can make even focused buyers turn
toward its source.
Across the way in the delicatessen
area is another screen, with different programming, and on the other
side of the store, in electronics, is another.
The power of televised distraction is
clear. "A lot of them are picking up bananas and not even looking at
them," said Dale Koehler, the store manager, referring to his customers.
"They're looking at the TV."
While Wal-Mart wants to use Wal-Mart
TV, which is controlled from company headquarters in Bentonville,
Arkansas, to actively push consumers toward products advertised there,
its media chief, Troy Steiner, insisted that there was no quid pro quo
for manufacturers requiring them to buy air time on the network.
But he said demand had been growing at
a double-digit pace, in terms of advertisers and dollars spent, over the
past several years.
"It's not like we strong-arm them or
anything," Steiner said. "They see that this is a benefit. They see the
decline in ratings" on other networks.
While many of the ads on the Wal-Mart
network are just 10 seconds long - someone trying to shop in a hurry
does not have a lot of time to spend watching television - Frito-Lay has
developed longer ads as well, Lewis said.
"One ad we developed encourages moms
to buy our multipacks to share during soccer games with their children,"
he said. Sometimes, national ads appear on the network; others are
created solely for Wal-Mart.
As with other companies' ads on the
network, Frito-Lay's include directions to the aisle where the Tostitos,
Doritos and other Frito-Lay products are stacked.
See more of the world that matters -
click here for home delivery of the International Herald Tribune.
Copyright © 2005 The International
Herald Tribune | www.iht.com
[back to top]
Effect of Wal-Mart
appears in China
Feb 21, 2005
[back to top]
Wal-Mart is the biggest retailer in
America and its influence on its economy is profound. American
economists are talking about the "effect of Wal-Mart": rising labor
productivity and declining inflation. The "effect of Wal-Mart" that has
an even deeper connotation is appearing in China. When enjoying the
convenience provided by Wal-Mart, China has experienced the changes it
brought about in economy and life.
According to the rules of the WTO,
China would open its retail trade to foreign investors three years after
it entered the organization on December 11, 2004. In fact, its retail
trade was opened to foreign investors and the 50 biggest retailers in
the world entered China long ago. They are expanding rapidly here now.
Before local enterprises had enough time to really enjoy protective
measures during the protective period, foreign enterprises had finished
high-end arrangements in China's retail market through some irregular
practices. By virtue of their strength and more or less super-national
treatment, foreign retailers plunged local commercial enterprises into
an abyss of suffering. The result of the development of this situation
is foreign retailers will spread throughout China and gradually occupy
China's circulation channels.
Based on an estimate, a big store
measuring 10,000 m2 can substitute 300 small shops. When big foreign
stores opened successively, one after another small shops closed down
along the street. The result was the original owners of those small
shops either lost their means of life or become employees and commercial
circumstances was more and more concentrated and simplified. The
purchasing power is limited in small and middle-sized cities where small
and middle retail shops are oriented. How many shops will be closed
there for the opening of a big foreign supermarket? According to the
principle of efficiency, it's impossible for all labor in original shops
to be employed by newly opened big supermarkets. They will either work
as employees for probably lower income or lose their means of life and
fall into poverty.
There is a saying in French media that
"those who control the commercial distribution industry of France will
control the French economy and own France." This is also true in China.
The impact of foreign retailers on domestic retailers is most immediate.
Apart from this, they more or less rewrote the rules of the Chinese
economy.
There are thousands of suppliers under
a big supermarket in the retail trade. The suppliers must follow its
rules in supply of goods: varieties, prices, quality, ways of payment
conditions for supplying goods, etc. These suppliers are weak,
absolutely incapable of bargaining with the commercial giant. Some
famous big supermarkets collect money for celebration of anniversaries,
promotion, accession, etc. from suppliers and transfer business risks to
them in disguised form. While retailers make profits, vast numbers of
local suppliers take greater risks and earn money for their sweat and
toil.
There are even more enterprises behind
these suppliers. For instance, a small factory that supplies noodles
needs wheat from agriculture, machinery from the manufacturing industry,
power from the energy industry and packaging from the chemical industry.
The retailer is in the highest hierarchy of this industrial chain. If
its occupancy rate is high enough, the enterprises down the chain cannot
but follow its directions. Monopolization of the retail trade is not
only reflected in monopolization of the market, but also in
comprehensive monopolization of the economy. This is monopolization on a
higher level.
Monopolization of the retail trade not
only has an influence on economy, but also exerts a subtle effect on the
society and life. Many countries take measures to control expansion in
the retail trade. The Japanese government regulates local governments
and enterprises by law and local and foreign retailers are subject to
strict examination and approval process. The relevant Chinese department
has published the draft anti-monopoly law to solicit opinions and
hopefully it's not too late.
@ China Economic Net All rights
reserved
[back to top]
Wal-Mart
groundbreaking ceremony picketed
UPI
[back to top]
Monday, February 21, 2005
CHICAGO, Feb. 21 (UPI) -- A crane
began demolishing the old Helene Curtis building Monday to prepare a
West Side Chicago site for the city's first Wal-Mart store.
Demonstrators picketed the
groundbreaking where the 150,000-square-foot Wal-Mart store is to open
in January. While some welcomed the store, others in the blighted
community are a upset over Wal-Mart's longstanding anti-union policy.
"It makes good sense to bring jobs to
your community. It makes good sense to take out something old and put in
something new," Alderman Emma Mitts told WLS-TV, Chicago.
Protestors said they are not against
Wal-Mart, but are opposed its labor practices.
Wal-Mart has promised to use local
contractors to build the store and to hire community residents for the
estimated 300 jobs to be created at the new Wal-Mart.
Many neighborhood businesses fear low
prices at Wal-Mart will drive them out of business, but yet other
business leaders say the new store will draw more shoppers into the
area.
-- Copyright 2005 by United Press
International.
[back to top]
DC Group Helps Ogden
WalMart Opposition
Feb. 21, 2005
[back to top]
Opponents of a new Wal-Mart store in
Ogden are getting help from a Washington D-C activist group.
The National Institute of Justice is
behind a rally later today protesting a wal-Mart store coming to this
neighborhood.
The group is protesting the city's use
of eminent domain.
Protesters say eminent domain cannot
force residents out, so a store can come in because developing private
property for public use is only valid for roads and highways, not for
private businesses.
[back to top]
Problems in store for
boro Wal-Mart
By WARREN WOODBERRY JR.
[back to top]
DAILY NEWS SPORTS WRITER
Sunday, February 20th, 2005
Is Kohl's more like it? Some locals
who vigorously oppose a Wal-Mart megastore proposed for a busy junction
in Rego Park think so. Queens Community Board 6 Chairman Joseph
Hennessey said that at a board meeting last week, the name of Kohl's
Department Store was brought up during a discussion of development plans
for the 135,000-square-foot lot at Junction Blvd. and 62nd Drive.
The possibility of opening a Kohl's on
the site was raised after representatives of Manhattan-based Vornado
Realty Inc., which owns the property, expressed concerns about stiff
community opposition to a Wal-Mart.
It could not be immediately confirmed
whether Kohl's - which has stores in Brooklyn, Staten Island and Fresh
Meadows, Queens - had been approached about being a candidate for the
site.
Vornado "is concerned about the
publicity with Wal-Mart," Hennessey said. "They're not committed to
Wal-Mart and Wal-Mart's not committed to them."
Wal-Mart - the nation's largest
retailer - has received considerable negative publicity recently after
being hit with class-action suits for stiffing workers for overtime pay
and for sex discrimination. The company revealed in December that it was
eyeing the Rego Park location for its first store in New York City.
Daphne Moore, a spokeswoman for
Wal-Mart, said nothing has been finalized.
"We do not have any sort of agreement
on the [Rego Park] site. We have not made any formal plans," said Moore,
who added that is not the only New York City site being considered by
Wal-Mart.
"We're certainly interested in
locations in the area, but nothing that we're prepared to announce at
this point."
Mayor Bloomberg is on record as
favoring bringing Wal-Mart to Queens, having said that the city
shouldn't block stores "that people want."
But one of his potential opponents in
this year's mayoral race, Rep. Anthony Weiner (D-Brooklyn, Queens),
opposes the Wal-Mart deal, saying the retailer's "record is not of
creating low prices that are sustained at a low level. They shop at
neighborhood stores, undercut them, close them down and then raise
prices."
At the Board 6 meeting last Tuesday,
Vornado unveiled plans to develop three floors of retail space and two
residential towers on the Rego Park site.
Board members expressed fears that a
big-box Wal-Mart would attract waves of unwanted additional traffic to
an area already saturated with retail outlets.
Roann Kulakos, a spokeswoman for
Vornado Realty, refused to comment further, saying: "We made the
filings, but we're not commenting beyond that."
Vornado representatives will discuss
the plan in detail at a Board 6 public hearing March 9.
[back to top]
Wal-Mart
Wars
The big U.S.
retailer shuts down a Quebec store that went union. But its struggle
with labor is far from being over
By Chris Daniels
[back to top]
From the outside, the Wal-Mart in
snowy Jonquière, a small town of 55,000 just north of Quebec City, looks
like any other. Inside the store, however, the mood is as chilly as the
parking lot. The smiling Wal-Mart greeters in their blue aprons have
been replaced by grim-looking security guards. Sales associates keep
their eyes directed to the floor. When Hélène Tremblay, 48, a municipal
administrative assistant, went to the checkout on what should have been
a busy Wednesday evening, she found a solitary cashier open. Says
Tremblay: “The atmosphere was sad.”
Last August the atmosphere among
workers at the four-year-old location was almost euphoric. Employees
there had become the first Wal-Mart workers to unionize an entire store.
(Another Wal-Mart, in St. Hyacinthe, near Montreal, was unionized last
month, but Wal-Mart is appealing the decision. An attempt in Windsor,
Ont., failed in 2000.) But five months of negotiations to create a
bargaining unit at the Jonquière store broke off in early February, and
a week later Wal-Mart Canada announced the store would close—ostensibly
because it was not profitable.
There is more at stake than just the
livelihoods of the Jonquière workers. If the United Food and Commercial
Workers (UFCW) union has cracked the code for how to organize a
Wal-Mart, the consequences could be enormous. Wal-Mart’s standard
nonunion status gives it significant advantages over unionized
employers, particularly grocery stores. The company typically pays the
prevailing local wage but has an edge over competitors in lower-cost
benefits and more beneficial work rules. The UFCW represents 1.4 million
employees in North America for companies such as A&P and Loblaws. Yet
its failure to organize Wal-Mart in the U.S. has no doubt cost its
members jobs and money. Michael Fraser, national director of UFCW Canada
in Toronto, says the union is evaluating legal options regarding the
Jonquière store and may charge Wal-Mart with bad-faith bargaining before
the Quebec Labor Relations Board. Paul Cavalluzzo, the union’s lawyer,
says Wal-Mart could be forced to reopen the store or pay financial
damages to the union. Wal-Mart says the closure is legal.
If a labor movement can pick up steam
anywhere, it is in Quebec, where organized labor represents 40% of the
work force, compared with 32% in the rest of Canada and less than 15% in
the U.S. Reaction in Quebec reflected that sentiment. TV broadcaster and
former Parti Québécois minister Claude Charron likened Wal-Mart to
Nazism (for which he later apologized), and Henri Massé, president of
the Quebec Federation of Labor, told Time that Wal-Mart is “disgusting”
and “arrogant.” The May 6 closure will leave 190 people idle in a region
with an unemployment rate of 11%. Two other Wal-Mart stores in Quebec
had to be evacuated after receiving bomb threats.
Beyond the charged rhetoric, though,
is a potential tactical victory for the UFCW. Jonquière has a pro-union
history dating back to the 1940s, when wildcat strikes helped improve
conditions for workers at pulp and paper plants. Several Wal-Mart
employees interested in unionizing approached Jean-Marc Crevier,
regional representative of the Quebec Labor Federation. He says the
employees were unhappy about wages. Crevier says their top hourly wage
is C$9.50, vs. the C$15 an hour paid to employees at unionized chain
stores. Local unionized stores include IGA, Loblaws and Zellers.
Despite the closure, the UFCW hopes to
show employees at the 255 other Wal-Mart stores that it will look after
them if unionization efforts cost them their jobs. Fraser says he has
asked local unions to help support workers in Jonquière with cash
donations, and is urging the UFCW in Washington to do the same.
The Canadian organizing campaign is
being watched closely in other parts of the Wal-Mart empire. In a
Wal-Mart in Loveland, Colo., for example, the UFCW has targeted the
store’s affiliated Tire and Lube Express unit, which plans to hold a
union vote Feb. 25. Dave Minshall, the UFCW local president, says
employees are nervous. “When they look across the border and see
Wal-Mart closing a store rather than allowing workers representation
that the laws allow, sure they’re scared. But it has also made some of
them more defiant, more set in their ways [to say], ‘They’re not pushing
us around.’”
Wal-Mart isn’t playing around either.
It has sent in a special labor-relations team, according to Christi
Gallagher, a Wal-Mart spokeswoman in Bentonville, Ark., “to help
management determine whether [union representatives] are in any way
violating the associates’ rights during the organizing campaign.” She
says that “we have a lot of associates who do not want to pay their
hard-earned money to a third party.” Employees at a Tire and Lube
Express in New Castle, Pa., recently voted against a union, she notes.
Andrew Pelletier, director of
corporate affairs for Wal-Mart Canada, says the UFCW’s “vicious”
campaign fails to take into account that its employees don’t want to
unionize because they are happy with wages and such perks as benefits
and profit sharing. He says UFCW targeted employees in Quebec because
provincial laws are friendlier to labor. In Quebec and Saskatchewan, a
secret ballot isn’t required for certification. If a union collects
sign-up cards from more than 50% of a work force, it is automatically
certified.
Pelletier says the card system allows
union supporters to intimidate employees by asking them to sign
individually. At Jonquière, the union was rejected in a secret ballot
last April but only months later certified through union cards.
Pelletier says Wal-Mart “is not antiunion” but it thinks the card laws
“are outdated” and “not democratic.”
Karen Bentham, professor at the
University of Toronto’s Center for Industrial Relations, does not accept
Wal-Mart’s position that card certification is unfair. Although
employees probably do feel more peer pressure, she says, her research
shows that 80% of employers engage in aggressive campaigning of their
own against a union. “It is important to recognize that unions have
nothing to hold over the employee. The employer does,” she says.
The UFCW hopes to bring to light a
document called “Wal-Mart—A Manager’s Toolbox to Remaining Union Free”
to demonstrate that Wal-Mart tries to prevent unionization on principle.
The Saskatchewan Labor Relations Board has subpoenaed the document in a
dispute over a union card certification at a Weyburn store. The labor
board earlier this month delayed its hearing for two months to see
whether the Supreme Court of Canada would hear Wal-Mart Canada’s appeal
against union efforts to secure the document. Pelletier says the toolbox
is a U.S. document not used in Canada and so “has no relevance here.”
Even though the jonquière store is
closing, UFCW Local 503 will continue its efforts to hammer out a
collective-bargaining agreement (cba) with Wal-Mart. Gaétan Plourde, 50,
who works in electronics, says he will fight until a cba is signed. “We
live in a province where everyone knows unions are a right,” he says.
“It’s frustrating to everyone that Wal-Mart is holding up its law
against our right.” The two sides have until Feb. 24 to agree on an
arbitrator, or the Labor Minister will appoint one. The union will ask
for wages comparable to those at other local stores, with the guarantee
that employees will be rehired if Wal-Mart returns. Marie Josée Lemieux,
president of Local 503 in Jonquière, says creating a cba is important
motivation for other Wal-Mart employees. “It can be a model applicable
to other Wal-Marts,” she says.
The UFCW is in for a long slog. At the
unionized Wal-Mart in St. Hyacinthe, there’s already dissension in the
ranks. An antiunion petition has started to circulate. Véronique
Huberdeau, 21, says she is being pressured by management and some
co-workers to sign it. She says employees who have signed the petition
are being given extra shifts and choice jobs. “Since I joined the union,
I’ve never wavered,” says Huberdeau. “Wal-Mart is a giant American
company that has to conform to the labor code.”
Still, some Wal-Mart employees, even
in union-friendly Jonquière, are happy without a union. Noella Langlois,
53, says she has medical insurance, a pension plan, paid vacations and a
10%-discount card for store purchases. She is making C$9 an hour.
“Everything the union’s asking for, I already have,” says Langlois. “I
started as a part-time employee and moved up.” Others, like Plourde, say
the fight between David and Goliath has just begun. Says Plourde: “Let’s
remember who won that fight.” —With reporting by Linda Gyulai/Montreal,
Rita Healey/Denver, Eileen Travers/Jonquière and Leigh Anne
Williams/Toronto
[back to top]
Workers at Wal-Mart in St-Hyacinthe, Que., ready to seek first contra
February 20, 2005, EST.
[back to top]
ST-HYACINTHE, Que. (CP) - Wal-Mart
will be asked Monday to begin negotiations as soon as possible for a
first contract for workers at its St-Hyacinthe store, a union official
said.
Yvon Bellemare of the United Food and
Commercial Workers made the comment after a meeting attended by only 60
of the store's 200 workers.
Bellemare called the attendance at the
meeting Saturday encouraging.
"These are very brave people," he
said.
Other workers at the store east of
Montreal demonstrated outside the meeting, which was called to discuss
contract demands.
Some workers told Radio-Canada, the
French-language network of the CBC, they did not attend because they
feared reprisals by Wal-Mart.
The U.S. retail giant announced
earlier this month that it is closing the first Quebec Wal-Mart to gain
union accreditation.
The company said the store in Saguenay,
250 kilometres north of Quebec City, is not making any money.
Bellemare said it would be difficult
for Wal-Mart to close the St-Hyacinthe store because it is a profitable
outlet.
"We will be advising the company of
our availability to start negotiations as soon as possible," Bellemare
said.
[back to top]
Massachusetts Spends Millions on Healthcare for Chain Store Employees
Feb. 18, 2005
[back to top]
Massachusetts spent more than $52
million last year providing healthcare coverage to employees of some of
the state's largest companies, including numerous chain retailers like
Wal-Mart, Dunkin Donuts, Stop & Shop, CVS, Home Depot, and Target.
read the rest at
Hometown Advantage
Congressman Blasts Labor Department Deal With Wal-Mart
WASHINGTON
[back to top]
(February 18, 2005) -
An agreement whereby the Department of
Labor would notify Wal-Mart of potential labor violations before
starting an investigation was blasted by U.S. Rep. George Miller (D-Calif.).
He said it was a “sweetheart deal” that allows the Bentonville,
Ark.-based retailer to cover up violations and discourage employees from
reporting them. Miller, the senior Democrat on the House Committee on
Education and the Workforce, called for an investigation of the
compliance agreement, which was struck in January, but was not disclosed
until a recent article in the New York Times. The DOL said it had
similar agreements with other retailers, including Sears and Foot
Locker. Nevertheless, Miller in a press release this week noted the
agreement with Wal-Mart included more favorable terms, including a
longer advance notice and broader coverage of the types of labor
violations of which it would be informed.
[back to top]
Wal-Mart is in the news again…nationally, regionally and locally.
By Joe Guzzardi
[back to top]
VDARE.COM
February 18, 2005
Earlier this week, the U.S. Labor
Department announced that the retail giant had agreed to pay a $135, 540
fine but without having to admit wrongdoing for 24 violations of child
labor laws.
Over the last four years, at Wal-Mart
stores in Arkansas, New Hampshire and Connecticut, employees under 18
operated hazardous equipment like chain saws and paper balers.
These latest charges are, according to
US Representative George Miller (D-CA) part of a Wal-Mart’s
long-standing pattern to undercut labor standards at home and abroad
wherever possible.
Meanwhile in Galt, Los Angeles
developers have purchased a 53-acre commercial site with the intention
of constructing a 206,000 square foot Wal-Mart Supercenter on 20 of
those acres in September.
The projected Galt Supercenter would
be the fourth between North Stockton and Galt—a distance of about 20
miles.
Finally, in Lodi, the News-Sentinel
Business Editor Greg Kane reported that city officials have cut a new
deal with developer Darryl Bowman that will allow him to keep the
original agreement of leasing half of the existing Wal-Mart. Or Bowman’s
new options are that he can sell the property or demolish and rebuild
the structure.
The bigger Wal-Mart gets, the more
frightening it becomes.
In fiscal 2004, which ended January
31st, Wal-Mart sales of $259 billion ranked it as the world's largest
retailer. The enormity of its sales volume has also pushed it to the top
spot in individual categories as varied as food, apparel, jewelry and
home furnishings.
During fiscal 2005, Wal-Mart plans to
add 310 new stores and 30 new Sam's Clubs to its stable of 3,625
locations.
Retail analyst Bernard Sosnick from
the Wall Street firm Oppenheimer & Co. expects that by 2010, Wal-Mart
will have 3,000 supercenters, up from 1,600 this year, and total company
sales of half a trillion dollars.
When that happens, Wal-Mart will
become number one in dozens of other product categories. And that will
put even greater pressure on companies in fields that it already
dominates like clothing and food.
No company large or small would be
safe. Established giants like Safeway will become memories.
To understand how Wal-Mart works, look
at how it muscled Tower Records into bankruptcy.
Tower Records follows in the footsteps
of earlier bankruptcy filings by Sam Goody, the Wherehouse and Musicland.
Over the past decade, Wal-Mart has
emerged as the nation’s biggest record store and sells one of every five
major-label albums.
Wal-Mart had been willingly losing
money on CDs by selling many of them for $9.72. The company hoped to
entice customers to buy other Wal-Mart goods while they were stocking up
on cheap CDs.
But then Wal-Mart, tired of losses,
demanded that the record industry sell at more favorable prices. The
chain threatened to simply stop selling CDs if it couldn’t get the
prices it wanted.
One record label executive told
Rolling Stone Magazine reporter Warren Cohen that “If they got out of
selling music, it would mean nothing to them. This keeps me awake at
night.”
In the last two years, largely because
of Wal-Mart’s powerful position, more than 1,200 smaller record stores
have closed.
Wal-Mart’s domination of the music
retail business means that people employed in other outlets—like Tower,
Sam Goody, the Wherehouse and Musicland—lost their jobs.
And music lovers who might be looking
for 1940s jazz or early Baroque composers will come up empty—at least at
Wal-Mart.
In November 2004, in what I view as a
public service, Forbes published a list of five categories of employers
that look particularly vulnerable to Wal-Mart’s "looming threat.”
They are:
Consumer Electronics: currently number
two behind Best Buy, retail analyst Howard Davidowitz predicts: “They
are going to fry Best Buy's brains out."
Pharmacy: Fourth in the nation behind
Walgreens, CVS and Rite Aid, Wal-Mart is opening 24-hour operations and
putting the price squeeze on suppliers of both prescription and
over-the-counter medication.
Fashion: Wal-Mart plans to upgrade its
marketing from mundane items like underwear and socks in favor of
selling trendier brands like the number one British apparel
manufacturer, George.
Gasoline: Wal-Mart stores operate more
than 1,550 stations for a 3% share of the U.S. market. With its huge
number of locations, Wal-Mart could go it alone. Said analyst Kurt
Barnard, "The volume they could offer would be of enormous interest to
refineries."
Banking: Quietly considering banking
for five years, Wal-Mart has a built-in market. Of the 100 million
customers that shop at Wal-Mart weekly, 20% do not have bank accounts.
The Sun Trust Banks operate more than 30 Wal-Mart Money Centers. And the
chain offers financial services like check cashing, bill payment and
money orders.
If you are currently employed in one
of those five fields, you might consider updating your resume.
What Wal-Mart wants, Wal-Mart gets.
Joe Guzzardi [email him], an
instructor in English at the Lodi Adult School, has been writing a
weekly column since 1988. It currently appears in the Lodi
News-Sentinel.
Copyright © 1999 - 2005 VDARE.com
[back to top]
EEOC sues Wal-Mart
February 17, 2005
[back to top]
EEOC sues Wal-Mart again citing
Bradenton store The U.S. Equal Employment Opportunity said it filed a
lawsuit Thursday against Wal-Mart Stores Inc. alleging that the retail
giant permitted one of its female associates to be sexually harassed by
an assistant manager at Wal-Mart's Super Center store in Bradenton.
EEOC said it filed the suit under
Title VII of the Civil Rights Act of 1964 in the U.S. District Court for
the Middle District of Florida after first attempting to reach a
voluntary prelitigation settlement. The agency said this is the second
in the past year alleging sexual harassment at the same store of the
Bentonville, Ark.-based chain.
The assistant manager was transferred
out of the store for unrelated reasons and the female worker is still
employed by Wal-Mart at the same store, according to the EEOC. The
previous lawsuit, pending in federal district court, involves two female
associates and a department manager.
EEOC is seeking compensatory and
punitive damages on behalf of the female employees in both suits, and
injunctive relief to prevent future acts of discrimination, a release
stated.
© 2005 American City Business Journals Inc.
[back to top]
China defends Wal-Mart workers
Author: Denise Winebrenner Edwards
[back to top]
People's Weekly World Newspaper,
02/17/05 13:43
OPINION
Just as George W. Bush and the
Republicans — who worship at the altar of corporate greed, gleeful at
deepening poverty for working families — were basking in the glow of
Bush’s re-election, the Chinese government and the All China Federation
of Trade Unions (ACFTU) announced that laws protecting workers’ rights
to organize would be enforced at Wal-Mart operations in their country.
The unions said they planned to organize. Talk about one part of the
world eating with their fingers and the other dining with fine
silverware — maybe there is a reason why the Chinese once referred to
Westerners as “barbarians.”
The Chinese government and the ACFTU
threatened to sue Wal-Mart, according to China’s Xinhua news agency, if
the world’s largest corporation continued to fire and harass workers
trying to organize, or continued to violate wage and overtime laws.
Wal-Mart caved. Having a national government that enforces its own laws,
aggressively, works.
About 20,000 Chinese retail workers
stock shelves, staff checkout lanes and monitor inventory in 43 Wal-Mart
stores in China.
The Chinese retail market is estimated
to be worth $240 billion and is expected to grow at a rate of 8–10
percent per year.
No good numbers are available
regarding profits Wal-Mart currently reaps in the world’s most populous
country. Wal-Mart’s total international workforce generated a $2.3
billion profit in 2004, says the corporation’s web site. That is a 16.6
percent increase over 2003, and the corporation predicts an 18.6 percent
increase on top of that for 2005.
In addition to 20,000 workers in
China, 4,000 Argentineans, 28,000 Brazilians, 60,000 Canadians, 13,000
Germans, 30,000 Japanese (Wal-Mart owns 37 percent of Seiyu, a Japanese
retailer), 3,000 Koreans, 105,000 Mexicans and 134,000 British work in
Wal-Mart stores in their respective countries.
The Chinese government is the first to
stand behind retail workers across the country. The only other place on
the globe where Wal-Mart workers are union members is in Quebec. There,
workers at two stores successfully organized, with the most recent
victory in August 2004. Quebec province has a no-scabbing law,
protecting workers’ rights to organize and bargain.
Instead of obeying the law and sitting
down with ‘associates’ to bargain a first contract, Wal-Mart announced
that it would close that store in May. A corporation with 1 million
workers cannot allow 200 in Quebec to work under a union contract. With
their union cards in their wallets and their elected representatives in
local and provincial government, workers have already begun to fight,
vowing to keep the store open. Because they are organized, workers are
planning a boycott, legislative action and a variety of other tactics.
Workers are meeting corporate organization with their own.
Then there is the U.S., where
two-thirds of the mega-corporation’s 1 million workers live and work.
Wal-Mart is a national leader in many categories, including lawsuits for
racism, sexual discrimination, trampling labor law and violations of
wage and hour laws. Workers are willing to fight, the United Food and
Commercial Workers are busy trying to organize, but — make no mistake
about it — the federal government stands up for, defends, promotes and
protects Wal-Mart.
Some commentators have pooh-poohed the
Chinese government’s actions, saying that Chinese unions are “company
unions.” Interestingly, none of those writers are union organizers or
U.S. Wal-Mart workers, nor do they note that the ACFTU has over 100
million members and the AFL-CIO has 13 million members.
George Meyers, who served as president
of the Maryland Congress of Industrial Organizations (CIO) and, later,
labor secretary for the Communist Party USA, once remarked that a
corrupt union, a bad union or even a company union was better than no
union. Some unions, like the United Steelworkers of America, used the
company unions at US Steel, for example, to organize in the early days.
When workers have some sort of organization that, even if it’s only
talk, addresses wages, benefits and working conditions in a collective
and organized way, things begin change, Meyers used to say. Workers can
see their power, as a group and not as single individuals.
Company unions are illegal in the
U.S., but they still exist in one form or another.
Are the Chinese unions “company
unions”? That is up to the Chinese workers to decide. In the meantime,
it can only help workers at U.S. Wal-Mart stores that their brothers and
sisters in China can now carry a union card and keep their job.
Denise Winebrenner Edwards
(dwinebr696@aol.com) is a member of the Wilkinsburg, Pa., Borough
Council, and a member of the editorial board of the People’s Weekly
World.
[back to top]
Voices
against WalMart
At the City Hall
meeting in Bend
author: March Hare
[back to top]
I got lost driving back from the
WalMart "meeting" at the Holiday Inn. I missed the turnoff at Revere
street, and had to backtrack back to Empire Avenue and loop back in
again, (goddamn freeways anyway). I arrived at 6:54PM and took a seat.
Several people with frouny faces had already shown up. The city council
members took their seats one at a time, (I noticed that there are ten
city council members in Bend, where Portland has only five.) Mayor
Friedman called the meeting to order. At that point he had us all stand
and do the pledge of allegiance. Several proposals were presented and
passed fairly quickly. Mayor Friedman then opended the discussion for
citizens to speak with a three minute limit.
Several people stood up and addressed
the issue of WalMart:
Ken Cooper: Spoke about about Density
Problems in Bend and asked "What is happening with city planning in
Bend? What will it do to small business? He expressed disappointment
that the city council hadn't "stepped up to bat".
Anne Marie Callooshi: Said her husband
and her were new residents and wanted the city council to "protect our
city". Her previous community (Phoenix) had a WalMart. She cited a
compromise in the quality of life, hazards to real estate, an increase
in unsightly trash, an increase in gang activity, an increase in the
crime rate, and an increase in traffic problems.
Dayton Heron: Pointed out that if a
profit making entity asked for a contribution from a city asked for a
donation, it would be turned down. He said that WalMart's pay is so low
that most of it's employees have to live is subsidiesed housing and have
to depend on public medical aid, a contribution from the community. He
held up a book called "Better not Bigger" and recommended that the city
council read it. He said that taxes spent to improve the community lead
to growth, not profit oriented corporations.
Ms Conway: (Vice Chairman of Central
Oregon Jobs with Justice) Will they be requesting tax breaks? Well they
cut payments to suppliers (As they have done numerous times in the
past?) 3 jobs are lost where every 2 are created. Workers have to rely
on public assistance. WalMart creates a domino effect.
Randy Sergeant: Owned a stereo store
in Bend since 1976. He had 6 employees for whom he provided health care
coverage and a living wage. Much of the money spent by his store stays
in the community. He asked for restrictions on the size of large retail
structures.
Phil Filken: A former small
businessman. He opened a store in Bend in the 1990's. The store went
downhill when the big box stores moved into Bend. He provided pay and
medical coverage better than WalMart does. He said "We can do better."
And "I didn't move here because it's a great place to shop." (At this
point several people applauded. Mayor Friedman said he would use the
gavel if there was any more applause.) Dana Wells: WalMart has already
impacted me. She had worked for a company in the Northwest but in 2004
she was told she was not needed anymore because of the competitive
activities of WalMart.
John Stancher: I want you to
understand where you are going. This is Bend, the end of the frontier.
The WalMart Jobs
with Justice meeting last night
As I said It was 28 degrees according
to the Bank of America sign on Wall Street here in downtown Bend as I
turned the corner to walk to The Grove restaurant on Bond Street. There
were a lot of people waiting in the line on the other side of the door a
lot of people are concerned about WalMart moving into Bend. There was a
petitioner asking folks to fill out forms to help out in future actions
against WalMart. I walked in and found a seat. Michael Funky of Central
Oregon Jobs with Justice spoke first. He thanked the Grove people for
allowing the meeting to happen there free of charge, and he suggested
that people show their gratitude by buying food and drink from them,
(But not too much). The meeting was called to order. The first order of
business was to elect two new leaders. I didn't understand the details
so I'll let it pass. Michael gave a brief description of Bends version
of JWJ. He talked about the 18 local organizations that they were
working with. He boasted that Bend and Mazola were the two smallest of
the JWJ organizations. Roxy Bernstien of SEIU local 503 spoke briefly
and said she would be happy if WalMart would provide fully paid family
care and medical benefits to it's workers. Joe Petrosik of the local
drum corps held up an anti-WalMart sign complete with frowny face. He
said that he got the sign at the World Trade protests in Seattle. He
described some of this adventures at those protests. Michael Schiden
stood up and spoke about an article in the Bend Bulletin of February 11
that described the events in Jonquille Quebec where WalMart closed their
store rather than deal with a union. Canada is suing WalMart for
violation of labor laws. I hope they win. Michael also held up a post
card that had been sent out by WalMart and made a contrast between the
smarmy post card and WalMart's actions in Canada . Then the JWJ people
showed a brief video about community protest actions that have occurred
in St. Paul Minnesota. The people there challenged WalMarts assertion
that they were a "Good citizen in the community". There followed a
litany of lawsuits that that were in progress against WalMart, and a
statement that it had been accused of 173,000 labor violations. A Mr.
Bernie Hesse came on, and said that the assertion that lower wages lead
to lower costs was false. He pointed out that the percentage of labor
cost was a small part of the cost of the items sold in the store. He
also pointed out that tax payers in the towns where WalMart does
business end up subsidizing the low wage workers who have to depend on
assistance from those communities because WalMart doesn't pay their
workers enough to make ends meet. A UFCW speaker said that WalMart's
labor practices were destroying the fabric of our society. There was
some footage of protesters making statements: -Of every dollar that goes
into the tills at WalMart 80 cents goes to Arkansas.
- For every 2 jobs that WalMart brings
to a community 3 jobs are lost.
-Don't let the American Dream become
an American Nightmare.
-WalMart uses more resources than it
generates. -Local businesses spend 3 times as much money in the local
community thanWalMart does.
-Local businesses donate 4 times as
much into their communities than WalMart does, (relative to income).
-You may pay less now, but it's
guaranteed you will pay more later.
After the film several speakers stood
up and made remarks about various issues surrounding WalMart and it's
practices in various parts of the United States.
Michael stood up and spoke again. He
said that JWJ didn't want the group that showed up at the WalMart
meeting to be confrontational. (personally I think we should be as
in-your-face as possible with those people).
There was a film by PBS about how all
American WalMart encourages businesses in the use to send there business
overseas, mostly to communist China. There was some general discussion
about how to build community involvement in fighting the Big Box
invasion.
(I want to apologize at this time for
any gaps in information, there was a lot of ground covered in a very
short time).
[back to top]
Montana to levy tax on
Wal-Mart?
Lawmakers debate
whether behemoth retailers should pay to offset welfare costs for
low-paid workers.
February 16, 2005: 7:45 AM EST
[back to top]
(Reuters)
MISSOULA, Montana (Reuters) -
Montana's state legislature is targeting the big-box megastores that
have taken the place of the old Western general store, weighing a
special tax to offset welfare costs for low-paid employees of the
retailers.
A bill up for debate Tuesday calls for
taxing retailers like Wal-Mart (Research), Target (Research) and Costco
(Research) for each store with more than $20 million in sales.
State Sen. Ken Toole, D-Helena, the
bill's sponsor, says Montana residents are tired of subsidizing big-box
stores whose low prices -- and high profits -- depend on paying workers
low wages.
"When you don't pay workers, they get
public assistance," he said. "Guess who pays for that?"
The measure would impose a 1 percent
tax on stores with more than $20 million in sales. It would rise to 1.5
percent for more than $30 million and 2 percent for sales of more than
$40 million.
The tax would apply to 160 stores,
accounting for about half the state's total retail activity, and funnel
about $20 million a year to state coffers, Toole said.
A state Senate tax panel is scheduled
to hear the bill, which has irked retailers and prompted Costco to
postpone plans to build a larger store in Kalispell, population 13,000,
in the northwest corner of the state.
"We're waiting to see how the
legislation shakes out," said Doug Schutt, head of operations for
Costco's northern division. "The bill singles out retailers, and we
think that's unfair."
The proposed levy -- in a sparsely
populated state with no sales tax -- would apply to stores whose
part-time employees make up more than a quarter of the workforce and
whose full-time workers earn annual compensation of less than $22,000.
Heated debate Foes of the legislation
say it discriminates against high-volume merchants. "It's not the
government's job to pick winners or losers in a competitive
marketplace," said Wal-Mart spokesman Nate Hurst.
Although Toole didn't know how much
the state was paying to provide services to Wal-Mart workers, he pointed
to a study released last February by Rep. George Miller that concluded
taxpayers pay about $421,000 a year for every Wal-Mart store with 200
employees.
Wal-Mart's Hurst said the discount
chain pumped millions into the Montana economy last year and bought more
than $39 million in goods and services from local suppliers.
University of Montana economist Thomas
Power said claims by retailers that they would have to scale back
operations or raise prices are exaggerated. "Big-box stores are fighting
to get into these markets," he said.
The proposed tax met mixed reviews
from shoppers at the Wal-Mart Supercenter in Missoula, a city of about
60,000 in western Montana. "If prices have to go up, so be it," said
Mary Karen Caraway. "These stores should be taking responsibility for
their own employees."
But another shopper, Bob Rasmussen,
said retail chains should not be singled out: "You can't just go after
the big ones when you have small businesses that aren't paying much and
don't have benefits."
[back to top]
Stop Walmart
from invading TEOTIHUACAN's Ancient Ruins!!
Di Moran
The Petition Site. Com
February 16, 2005
We need to stand together and stop
another one of Walmarts violations against our life. These are Ancient
Aztec ruins that they plan on building over. Lets start by signing this
and try to stop them.. ..... See full petition below
the petition
We are a non-partisan organization,
dedicated to providing you a voice to the world. Powered by © 2005
Care2.com,Inc.
[back to top]
Wal-Mart
Uses Children For Hazardous Jobs In U.S.
Tuesday, February 15 2005 @ 08:36
PM PST
[back to top]
Contributed by: Admin
The nation's largest employer, and one the nation's largest corporate
political donors, was cited for using children in dangerous jobs in its
U.S. stores; and, then got a sweetheart deal that gives the company
fifteen days advance notice before the government will initiate any
investigation of future violations of federal workplace laws.
Wednesday, 16 February 2005, 11:58
am
Press Release: United Foods and Commercial Workers' Union
Wal-Mart Uses Children For Hazardous
Jobs In U.S. Stores
Retail Giant Gets Sweetheart Deal On
Child Labor Violations
Statement Of The United Food And
Commercial Workers International Union
The nation's largest employer, and one
the nation's largest corporate political donors, was cited for using
children in dangerous jobs in its U.S. stores; and, then got a
sweetheart deal that gives the company fifteen days advance notice
before the government will initiate any investigation of future
violations of federal workplace laws.
According to allegations contained in
a settlement agreement with the U.S. Department of Labor, Wal-Mart was
engaged in the unconscionable practice of using children to operate
hazardous machinery in stores in New Hampshire, Arkansas and
Connecticut. The machinery referenced in the case— balers, shredders and
compactors— are standard equipment in retail stores, and are commonly
associated with injuries involving the crushing or severing of arms and
hands. Safety regulations on the books for decades have prohibited
employers from using children to operate the machines. A company the
size of Wal-Mart with a long history of operating retail stores should
have been well aware of the law as well as the dangers to children in
operating the restricted machinery..
While the corporate giant with
billions of dollars in revenue agreed to pay a $135,000 fine, its
representatives got a sweetheart deal that could insulate the company
from getting caught in future violations. Wal-Mart gets fifteen days
written notice of any government investigation or audit. Wal-Mart can
work a child on a compacting machine or baler without fear of any
unannounced enforcement action, and simply reassign the child worker
during the time of the prearranged inspection. Further, the agreement
allows the company ten days to correct the violation. A literal reading
of the agreement would allow Wal-Mart to continue to put children at
risk for over a week even if the government uncovered the violation.
Wal-Mart was the biggest political
giver in the 2004 election, with the overwhelming majority of its money
going to the party controlling the White House, Congress— and, the
Department of Labor.
The UFCW is preparing a letter to the
Secretary of Labor, and will seek Congressional review of the agreement.
The UFCW represents 1.4 million
members at the nation's major supermarket, food processing and
meatpacking companies. UFCW members also work in the health care,
garment, chemical, distillery and retail industries.
[back to top]
Wal-Mart takes out ads to combat bad press over announced store closure
Andy Riga
[back to top]
CanWest News Service
February 15, 2005
Wal-Mart Canada, under fire after
announcing it will close its Jonquiere, Que., store, is fighting back.
The retailer is buying full-page ads in Quebec newspapers to tell its
employees not to believe its critics or unfair media coverage. Wal-Mart
set off a furor last Wednesday when it said it will close North
Amercia's first unionized Wal-Mart after Quebec's labour ministry
granted a union request for binding first-contract arbitration. It was
the first Wal-Mart in North America to unionize. In the ad, which the
United Food & Commercial Workers union denounces, Wal-Mart says its
10,000 Quebec employees are its "greatest asset" and tells them to not
"let anybody ... tell you differently."
© National Post 2005
[back to top]
Wal Mart
storms bad employer awards
No Sweat
http://www.nosweat.org.uk/
[back to top]
Date: Tuesday, February 15 @ 10:32:26
GMT Topic: News
Wal-Mart Wins "Public Eye Award" For
Irresponsible Corporate Behaviour On 26 January 2005, the opening day of
the World Economic Forum (WEF), the Berne Declaration and Pro Natura
presented the first "Public Eye Awards" for irresponsible companies at
an event designed to coincide with the WEF called "The Public Eye on
Davos".
The winner of the Public Eye Award
2005 for corporate irresponsibility in the category of labour rights is
US retailing giant Wal-Mart Stores, Inc. that was nominated by the Clean
Clothes Campaign for poor working conditions in Wal-Mart's clothes
supply factories all over the world.
Others nominated for the labour rights
category are BP, NorthSails/GST/Boards&More, Stallion Garments and
Tchibo.
At the awards ceremony, opening
remarks on corporate accountability and the Millennium Development Goals
were done by Christopher Avery, director of the Business & Human Rights
Resource Centre, England, and Mary Robinson, chair of its Advisory
Network and Executive Director of the Ethical Globalization Initiative.
Noreena Hertz did the keynote speech on corporate accountability and
economic globalization.
At the awards ceremony, Aisha Bahadur
of Civil Society Research and Support Collective(CSRSC), a group based
in South Africa spoke of conditions in the factories producing for Wal-mart,
based on her research experiences in Southern and East Africa. This
research was conducted with the Africa regional office of the
International Textile Garment and Leather Workers Federation (ITGLWF)
Clean Clothes Campaign, a Dutch multinational research organisation SOMO
and The Solidarity Centre.
see the website: for more information
on the nomination and the speech
Awards were given in three other
categories human rights, environment, and taxes. The award in the
category of human rights went to The Dow Chemical Company. The corporate
group, which was nominated by Greenpeace
Switzerland and the International
Campaign for Justice in Bhopal, refuses to assume accountability for the
consequences of the world's largest chemical disaster in Bhopal, India,
which has caused more than 20,000 casualties since 1984. In the taxes
category the winner is KPMG International for developing tax saving
models and is encouraging its clients to engage in aggressive tax
avoidance. KPMG International was nominated by the Tax Justice Network.
"The Public Eye on Davos", took place
for the sixth time this year, is organised by the Berne Declaration and
Pro Natura as an alternative event to the WEF. The two organisations are
convinced that public discussion and pressure are needed in order to
make corporate groups act in a more accountable way. "Our Public Eye
Awards are meant as a reminder to members of WEF and other large
corporate groups that the public expects them to be responsible stewards
of the environment; insists on their respect for human rights and labour
rights; and does not tolerate tax avoidance", says Matthias Herfeldt of
the Berne Declaration. Being the beneficiaries of economic globalisation,
they are urged to assume their responsibility and introduce sustainable
business strategies instead of enforcing tough choices at the expense of
local communities and the environment. The theme of the WEF 2005,
"Taking Responsibility for Tough Choices", has to be interpreted to meet
the needs of society.
[back to top]
Keep Wal-Mart out of
the neighborhood
Sheryl McCarthy
[back to top]
Feb 14, 2005
You've heard that a rich guy named
Jones wants to move into your modest middle-class neighborhood.
He plans to build a house that's at
least four times as big as any of the other houses, and he has a
reputation for being mean to the female members of his household, for
paying low wages to his help, forcing them to work overtime without pay,
and even locking them in the house when he goes out.
He's also known to be ruthless in his
business, firing employees who try to unionize, and being so stingy with
wages and benefits that a lot of his employees depend on food stamps and
public health benefits to get by. You don't want this guy in your
neighborhood, even if he has promised to turn a vacant lot into a
much-needed playground with his own money. He's a bad guy and he'd be a
bad neighbor.
Wal-Mart, which wants to open its
first New York City store in Rego Park, would also be a bad neighbor.
The largest retailer in the world and a popular shopping destination
because of its low prices, Wal-Mart is the modern equivalent of the
19th-century coal mine. Cities want the stores because they bring jobs
and people, but their low wages, poor working conditions, their dearth
of benefits, and their ruthless dealings with other businesses suck as
much life out of neighborhoods as they bring to them.
But, in a free country, how do you
keep Wal-Mart out or can you force it to do better as a condition of
moving in? A City Council committee was mulling over this question last
week during hearings about Wal-Mart's labor practices. The city's
land-use process focuses on issues like how new development will affect
traffic and the quality of life and other businesses in the area. But
can it also deal with labor issues - like the fact that, because of
Wal-Mart's low wages, many of its employees wind up costing the state
and city millions of dollars in health services and food stamps?
Wal-Mart has lawsuits pending against
it in 38 states over allegations of cheating employees out of overtime
pay. It has locked employees in its stores overnight to reduce theft.
And it's the defendant in a class-action suit alleging sex
discrimination against more than a million past and present female
employees.
"The folks in Ozone Park loved having
John Gotti in the neighborhood because he gave out all these goodies,"
said Richard Lipsky of the Neighborhood Retail Alliance, which
represents a lot of small grocery stores and bodegas that would be
threatened by Wal-Mart. "Because he paid for fireworks on the Fourth of
July, they were willing to overlook all the other bad things about him.
That's the analogy to Wal-Mart. . . . These are bad guys."
The City Council is considering a bill
that would require big-box stores and others to provide affordable
health insurance to their employees as a condition of operating in the
city. But regulations governing benefits and wages could run afoul of
federal labor laws.
Another possibility is letting Rego
Park residents vote on whether they want a Wal-Mart. A referendum, I'm
told, would require putting an item on a citywide ballot.
The city could also require Wal-Mart
to pay for an impact study taking a hard look at all the ways Wal-Mart
would affect the neighborhood - including the impact on workers of low
wages and benefits, whether they would drive wages at competing retail
stores to the bottom, how many local stores would be driven out of
business, and the cost to the state and city of providing public
benefits to Wal-Mart employees. Los Angeles has made such a study a
requirement of big-box store applications.
People shop at Wal-Mart's because the
prices are cheap, but there's a cost to that. And it's possible to have
lower prices and better human values. New York should use all the means
at its disposal to keep Wal-Mart out. The City Council voted down a BJ's
megastore in the Bronx last week, technically because of land-use
issues, but more out of concern that it would drive a host of local
groceries out of business.
This isn't about giving New Yorkers
the chance to buy cheap underwear. It's about who we want in the
neighborhood.
Sheryl McCarthy's e-mail address is
mccart731@aol.com.
Copyright © 2005, Newsday, Inc.
[back to top]
Wal-Mart places ad in papers
By DONALD MCKENZIE
[back to top]
February 14, 2005
MONTREAL (CP) - A union leader likened
Wal-Mart Canada to a wife-beater Monday after the retail giant placed an
ad in several Quebec newspapers praising its employees as the backbone
of the company.
The full-page ad describes Wal-Mart
employees as the "cornerstone" of a company that has found the last few
days "very trying."
Wal-Mart's move came after its
announcement last week it will close a Quebec store where unionized
employees were involved in negotiations for a first collective
agreement.
Union officials wasted little time
blasting the ad as condescending.
"It's like a guy who betrays his wife
and beats his wife and then the next day gives her flowers for
Valentine's Day," said Yvon Bellemare of the United Food and Commercial
Workers Union.
"The best present for Valentine's Day
for employees is respect - to give them satisfactory salaries and
working conditions."
Wal-Mart officials were not
immediately available for comment.
In announcing the closure of the store
in Saguenay, Wal-Mart said the outlet is not profitable and that the
union's contract demands would have meant the hiring of at least 30 more
full-time workers.
But union officials accused Wal-Mart
of engaging in union-busting with its plans to close the store in May.
Wal-Mart's ad, which ironically did
not run in Saguenay's daily newspaper, says the company has found the
last few days "very trying" and seeks to reassure its employees they are
its "biggest strength."
"Never let anyone or the media tell
you otherwise," the statement reads.
"You represent the cornerstone of our
organization and we believe it is a privilege to have such an
exceptional team."
Another union official called the ad
insulting when it is the workers who are losing their jobs.
"They've been threatening this closure
ever since we got the accreditation (last summer)," said union
spokeswoman Marie-Josee Lemieux.
"How can they now say they (employees)
are its biggest strength?
"Quebec isn't the Far West where the
cowboy with the biggest revolver can do what he wants."
Employees at a Wal-Mart store east of
Montreal have also been accredited but do not have a contract either.
Quebec's economic development minister
waded into the debate Monday, saying the closing of the Saguenay store
won't be an economic disaster for the region 250 kilometres north of
Quebec City.
"Those jobs will be recovered . . .
because people will buy those products elsewhere," said Michel Audet.
"The problem is bad for those
employees but for the overall area it's maybe not so bad because people
will help small-and medium-sized companies in the retail industry.
"It's not necessarily bad for the
region in general."
Henri Masse, president of the Quebec
Federation of Labour, said Wal-Mart was trying to play catch-up with the
ad.
"They've done this because they made a
very big mistake," Masse said. "They've decided to close a store that
was making some good profits, saying that wasn't the situation.
"They thought people would accept this
kind of argument and they are seeing today that people are not that
crazy. They (Quebecers) don't believe this kind of story."
The labour movement is expected to
file charges of bad-faith bargaining and unfair labour practices with
the Quebec Labour Relations Commission this week.
[back to top]
Wal-Mart Workers need your
help
Sinister Thoughts
blogger says, "the best strategy at this point is for the QFL to pursue
Wal-Mart legally, while outside groups create the conditions for a
boycott. That way, Wal-mart will be caught between the hammer and anvil.
Boycott on!"
Rick Barnes works in Community Development and is a
contributing editor to
PEJ NEWS
[back to top]
Wal-Mart has announced it would close
a store in Quebec after its employees joined a union. Workers in two
Saskatchewan towns are close to joining a union as well. Here in BC
workers at Wal-Mart Tire & Lube Express departments in Wal-Mart stores
located in Surrey (Guildford Mall), Terrace, Dawson Creek, Fort St.
John, Quesnel, Kamloops, and Langford (Victoria), have applied for union
membership. They are waiting the decision of the Labour Board on the
date of a vote.
There are calls for a boycott against
Wal-Mart and I expect one to begin soon. UFCW is leading the effort to
represent workers at Wal-Mart. Currently the union is seeking your
support. You can sign the petition to Wal-Mart's CEO!
The world’s largest corporation is
choosing to destroy the livelihoods of nearly 200 working families
rather than accept a fair and impartial agreement defining workers wages
and benefits.
To learn more on this go to Wal-Mart
Workers Canada.
The blogger with the most on the fight
for justice at Wal-Mart is Sinister Thoughts. Sinister in that the folks
he talks about, exposes, are ones who deem his thoughts sinister.
When a boycott begins I will let you
know here at PEJ News, still you can find out perhaps a little quicker
at Wal-Mart Workers Canada or Sinister Thoughts.
[back to top]
Wal-Mart union to file
charges
National Post
[back to top]
Canada.com
MONTREAL - The battle to unionize
Wal-Mart, the world's largest and most profitable retailer, will
escalate again this week with Quebec as the focal point. The United Food
& Commercial Workers union said yesterday it expects to file charges of
bad-faith bargaining and unfair labour practices against Wal-Mart Canada
Corp. following the company's decision to shut its Jonquiere store, the
first unionized Wal-Mart in North America. An array of charges will be
filed before the Quebec Labour Relations Commission, said Yvon Bellemare,
president of the union's Local 501. Lawyer Paul Cavalluzzo said a ruling
against Wal-Mart could force it to reverse the Saguenay shutdown or
result in fines "in the hundreds of thousands of dollars, even
millions." Wal-Mart has said the store wasn't meeting financial
objectives. Police were tight-lipped about investigations of bomb
threats at four Quebec Wal-Mart stores on Friday and Saturday.
[back to top]
Wal-Mart Is Losing Friends
By Stan Grimes
[back to top]
Feb. 13, 2005
The all-American super store,
Wal-Mart, is losing friends. Recently in Canada, Wal-Mart closed the
doors of one of its stores near Quebec City. Apparently, its employees
were on the verge of unionizing and instead of allowing that process to
occur the super chain closed its doors. What does this mean to its
former employees or future employees of Wal-Mart? In the eyes of its
former employees, the shut down in Quebec was indicative of the store’s
lack of interest in perpetuating fair bargaining and the legal right
workers have of organizing and bargaining. Obviously, Wal-Mart would
rather lose business than bargain with employees. This attitude coupled
with the fact Wal-Mart already has shown its lack of interest in labor
laws by breaking child labor practices in Arkansas, Connecticut, and New
Hampshire. Twenty-four cases of broken child labor laws were settled out
of court recently. Twenty-four children under the age of eighteen were
allowed to operate hazardous equipment (that’s a no- no).
These negative actions on the part of
America’s largest retail chain are just the tip of a more serious social
iceberg. Much debate has surfaced over the past several months on the
pros and cons of having a Wal-Mart store in a given community.
Eighty-two percent of all Americans do business at a Wal-Mart store in
their community. They employee millions of people, buy millions of acres
of ground, and play a huge role in international trade, but are they
good for America?
There are an average of three lawsuits
a day against the company. Many of these involve discrimination in
hiring and promotion practices. Wal-Mart is notorious for its small
contributions for employee insurance benefits, citing that Medicare and
Medicaid cover many of their employees (would the founder Sam Walton
roll over in his grave on that one?). Wal-Mart also imports huge numbers
of products from overseas, so much for the “American Made” claim.
Personally, I have viewed the more
obvious results of the opening of a Wal-Mart in a small town. I have
seen the closings of locally owned toy stores, clothing stores, food
stores, and appliance stores (the list goes on). Wal-Mart might create
many jobs, but it also destroys many jobs. It might promote more trade
with the world, but it does not promote the sense of community. Wal-Mart
has McDonalized the world. It is the ultimate in fast-food-like
retailing for home furnishings, appliances, clothing, drugs, and more.
It has taken the “people” out of business. The days of going to
Greensfelders’ Brothers for a new suit because they already know your
fitting numbers are over. The days of going to the hardware store where
they know your name are over. Has Wal-Mart been good for the world? You
be the judge.
[back to top]
Wal-Mart to Settle
Child Labor Charges
Wal-Mart Stores to
Pay $135,540 to Settle Federal Charges That It Broke Child Labor Laws
By SIOBHAN McDONOUGH
[back to top]
The Associated Press
Feb. 13, 2005
Wal-Mart Stores Inc., the world's
largest retailer, will pay $135,540 to settle federal charges that it
broke child labor laws, the Labor Department said Saturday.
The 24 violations, which occurred at
stores in Arkansas, Connecticut and New Hampshire, had to do with
teenage workers who used hazardous equipment such as a chain saw, paper
balers and fork lifts.
Wal-Mart denied the allegations but
agreed to pay the penalty. A spokeswoman for the Bentonville, Ark.,
company said Wal-Mart was preparing a statement Saturday.
Child labor laws prohibit anyone under
18 from operating hazardous equipment.
The company also agreed to comply with
any provisions it violated in this case, child labor laws in the future,
said Victoria Lipnic, assistant secretary for the department's
Employment Standards Administration.
In the settlement, Wal-Mart also
agreed to continue providing store managers with training on child labor
law compliance and provide new managers with similar training.
"This is a fairly standard thing to
have an agreement like this," Lipnic said.
The settlement was signed by both
sides on Jan. 11. An announcement was not made before Saturday because
the department was waiting for the settlement to be paid in full within
the 30-day period agreed to, Lipnic said.
The allegations, which occurred
between 1998 and 2002, involved one case in New Hampshire where a youth
was using a chain saw to trim Christmas trees. A majority of the cases
in Connecticut involved children loading paper balers.
Rep. George Miller, D-Calif., was
critical of the provision that gives Wal-Mart 15 days notice before the
Labor Department investigates wage and hour accusations. He said it
could give Wal-Mart the chance to sweep violations under the rug.
"I don't know if the Department of
Labor threw in the towel or whether Wal-Mart put enough political
pressure on them that they ended up with a sweetheart deal," Miller
said, adding that he will ask the department's inspector general this
week to review the agreement.
"I don't know if there's anything in
Wal-Mart's background with regards to allegations of violations of labor
laws that would make any suggestion Wal-Mart has earned the right for
this kind of treatment," Miller said.
Wal-Mart has been the target of
lawsuits accusing the company of bias against women and not paying
employees for all the hours they worked. Wal-Mart has vigorously fought
the court actions.
Wal-Mart is the world's largest
company as measured by sales. At all its stores, Wal-Mart sales reached
$284.8 billion for the year ending Jan. 28.
Copyright 2005 The Associated Press.
[back to top]
Foes Dig In as
Wal-Mart Aims for City
By STEVEN GREENHOUSE
[back to top]
February 10, 2005
al-Mart is eager to make New York City
its next frontier," said the company's eastern region spokeswoman, but
many New Yorkers seem ready to welcome Wal-Mart as enthusiastically as a
frontier town welcomes a desperado.
Small businesses, union leaders, City
Council members and even some mayoral candidates are gearing up to
prevent Wal-Mart from setting foot in town, now that the world's largest
retailer has acknowledged it wants to open its first New York City
store, planned for Rego Park, Queens, in 2008.
Vornado Realty Trust, the developer
whose proposed shopping complex would include a 132,000-square-foot
Wal-Mart, has filed a land-use application with the city, and the
approval process is expected to take seven months. But Wal-Mart's
opponents plan to pressure every government body that will consider the
application - the community board, the City Planning Commission and the
City Council - to reject it.
The fight seems likely to become the
biggest battle against a single store in the city's history, because the
labor movement sees Wal-Mart as Public Enemy No. 1 since it is so
anti-union, and because many small businesses fear that tens of
thousands of Wal-Mart-loving consumers will flock to the store, taking
millions of dollars in business with them.
"There will never be a more diverse
and comprehensive coalition than this effort against Wal-Mart," said
Richard Lipsky, spokesman for the Neighborhood Retail Alliance, an
anti-Wal-Mart coalition in New York. "It will include small-business
people, labor people, environmental groups, women's groups, immigrant
groups and community groups."
One factor that will make the fight
unusually intense is that labor has decided that frustrating Wal-Mart's
New York ambitions is pivotal to its new, nationwide campaign to
pressure the company to improve the way it pays and treats its workers.
"Wal-Mart has come to represent the
lowest common denominator in the treatment of working people," said
Brian M. McLaughlin, president of the New York City Central Labor
Council, the umbrella group of more than one million union members.
"Wal-Mart didn't build its empire on bargains. They built it on the
backs of working people here and abroad."
Wal-Mart - which says it is looking at
more sites in New York - has faced opposition elsewhere, most notably in
Chicago and Inglewood, a Los Angeles suburb. Last May, the Chicago City
Council voted to allow a Wal-Mart on the city's West Side, but blocked
one proposed for the South Side, while in Inglewood voters rejected a
Wal-Mart, 60 percent to 40 percent, in a referendum last April.
Nonetheless, company officials seem
surprised by the hostility they have encountered here, especially
because the city has more than a dozen big-box discount stores.
"I hope we'll be given a fair chance,"
said the Wal-Mart spokeswoman, Mia Masten, corporate affairs director
for the eastern region. "We are interested in New York City. With the
population there, it would be a wonderful opportunity for us in terms of
reaching a customer base we haven't reached yet."
In all this early skirmishing, one not
inconsequential group seems largely forgotten: New York's consumers.
Many of them love Wal-Mart's low prices.
"I like Wal-Mart," said Sheila
Richardson, a correction officer who lives in Corona, Queens, and was
shopping last week at the Sears mall across 62nd Drive from the planned
Wal-Mart site, which would be a block from the intersection of Queens
Boulevard and the Long Island Expressway.
"I'm a shopaholic," she said, "and
once a week I drive to Wal-Mart in Hempstead or Westbury and even where
I grew up, in Albany. It would be good to have a Wal-Mart nearby."
Danielle Sweetman, a receptionist for
Catholic Charities, agreed, saying a Wal-Mart in Queens would spare her
the 40-minute drive to the Wal-Mart in Hempstead. "I'm looking forward
to Wal-Mart coming," she said. "It has better bargains, and I can get
almost anything there."
Steven Malanga, a senior fellow with
the Manhattan Institute, a conservative research organization, said
Wal-Mart's opponents unfairly want to deprive consumers of greater
choices. "The nature of the debate is whether New York gets to have the
broadest shopping opportunities that exist elsewhere," he said. "Mark
Green always did studies showing that stores in New York were ripping
off the poor, and then the City Council tries stopping big-box stores.
So why do people get ripped off? Because we're restricting competition."
Mr. Green was the city's public advocate.
The store is already becoming an issue
in this year's mayoral campaign. Two Democratic candidates, Anthony D.
Weiner, the congressman who represents Rego Park, and Gifford Miller,
the Council's speaker, have voiced opposition to the Wal-Mart store. Mr.
Weiner said recently that "Wal-Mart has blazed a path of economic and
social destruction in towns throughout the U.S."
Mayor Michael R. Bloomberg, a
Republican, appeared to support the Wal-Mart project in his initial
comments on the plan, but now mayoral aides say it is by no means a
given that he will support it.
"You can't sit there and just say
these big stores should not be allowed to be built in this city," he
told reporters recently, voicing concern that the city was losing
shoppers, jobs and sales tax revenues to big stores in the suburbs.
Wal-Mart executives say they have not
signed an official deal with Vornado, and some city officials say that
if the heat grows too intense, Wal-Mart may walk away from the project
or Vornado may ask it to drop out, hoping to find another tenant that
provokes less opposition. Vornado declined to comment.
Officials in the city's planning
department are doing an initial review of Vornado's application to see
whether all the necessary papers, including a preliminary environmental
impact filing, have been submitted. Vornado's application calls for a
three-story shopping complex, two 25-story apartment towers and 1,400
parking spaces. The Wal-Mart store, occupying the first floor, would not
include a supermarket.
Various approvals, including changes
to a previous land-use plan for the site, are needed, planning officials
explained, because of the height, the residential use and the expiration
of approvals from 1986 for a mall at the site.
Once all the papers are filed, Rego
Park's community board is to hold a hearing and submit a recommendation
to the planning commission. The Queens borough president can also hold a
hearing and make recommendations. After the borough president weighs in,
the City Planning Commission must hold a hearing and has 60 days to
approve, modify or reject the application. If the commission approves
it, the Vornado application goes to the City Council's zoning and
franchise subcommittee, then to its land-use committee and then to the
whole Council.
The community board and the planning
commission are supposed to consider 20 land-use issues, including
effects on traffic, air quality and neighboring shopping districts. They
are not supposed to consider whether Wal-Mart is antiunion, but the
Council's politicians are expected to be mindful of such arguments.
For the community board and city
planners, one fear is that Wal-Mart's presence could badly undercut one
of the borough's best-known shopping districts, Austin Street in Forest
Hills, one mile away.
Lenny Karp, whose family has run
Austin Shoes since 1942, voiced fears that Wal-Mart's low prices, high
volume and huge name would drive many storeowners under. "I'm a small
retailer. How can I compete with them?" he said. "They can devastate a
community. We've seen that happen elsewhere. The small-business owner is
no match for them."
A customer interrupted to say Mr.
Karp's customers would remain loyal, but Mr. Karp said newcomers to the
neighborhood might never even visit his store because they might go
right to Wal-Mart. "Right now, I work seven days a week now to support
my family," he said. "I just don't think it's fair if they come."
Sung Soo Kim, president of the city's
Small Business Congress, with 130,000 members, said: "There's a myth
that local businesses can be competitive with megastores. Those
megastores are category-killing. They cannibalize existing retail
merchants."
Perhaps the strongest opposition to
Wal-Mart will come from organized labor, which has told City Council
members that Wal-Mart pays low wages, provides health insurance to fewer
than half its workers, is vehemently antiunion and faces a huge
sex-discrimination lawsuit.
Wal-Mart's Ms. Masten said the new
store would create over 300 jobs. She said Wal-Mart stores in cities
paid $10.38 an hour on average; union officials put the figure around
$9.25. She said Wal-Mart offers profit-sharing, a 401(k) plan and
affordable health benefits, starting at $40 a month for individual
coverage and $155 a month for family coverage.
Noting that Wal-Mart employs 1.2
million Americans, she said, "People wouldn't stay with a company that
wasn't providing opportunities and competitive wages and benefits."
Helen Sears, the council member who
represents Rego Park, said she had cautioned Wal-Mart officials about
their labor practices.
"I've said to them, they are the
biggest daddy of all, and if they want to do big things, if they want to
do work in our Big Apple, their policies absolutely need to be
reviewed," she said. "They have to put something in place that's a
little different from what they have now."
Copyright 2005 The New York Times
[back to top]
Wal-Mart to close store over union threat Retail giant shuttering Quebec
location due to labor demands
The Associated Press
[back to top]
Updated: 4:57 p.m. ET Feb. 9, 2005
NEW YORK - In the latest salvo in a
long-running battle between Wal-Mart Stores Inc. and organized labor,
the company said Wednesday it will close a Canadian store where about
200 workers are near winning the first-ever union contract from the
world’s largest retailer.
Wal-Mart said it was shuttering the
store in Jonquiere, Quebec, in response to unreasonable demands from
union negotiators, that would make it impossible for the store to
sustain its business. The United Food & Commercial Workers Canada last
week asked Quebec labor officials to appoint a mediator, saying that
negotiations had reached an impasse.
“We were hoping it wouldn’t come to
this,” said Andrew Pelletier, a spokesman for Wal-Mart Canada. “Despite
nine days of meetings over three months, we’ve been unable to reach an
agreement with the union that in our view will allow the store to
operate efficiently and profitably.”
Pelletier said the store will close in
May. The retailer had first discussed closing the Jonquiere store last
October, saying that the store was losing money.
Union leaders promised to fight the
move by the retailer, and rejected Wal-Mart’s stated reasons for closing
the store.
“Wal-Mart has fired these workers not
because the store was losing money but because the workers exercised
their right to join a union,” Michael J. Fraser, national director of
UFCW Canada, said in a written statement. “Once again, Wal-Mart has
decided it is above the law and that the only rules that count are their
rules.”
Retailer's roots Wal-Mart’s decision
to close the store reflects the retailer’s deeply rooted aversion to
unions, and its worries that organized labor had nearly established a
beachhead, said Burt Flickinger III of Strategic Resource Group, a
consulting firm specializing in retailing and consumer goods.
But the move could backfire for a
company that has worked hard recently to counter a wave of bad publicity
and portray itself as a generous employer, he said.
“They’re trying to snuff it out but it
may be self-defeating,” Flickinger said. “The store closing may
potentially catalyze the combination of the government (officials in
Canada), organized labor and consumers working together against
Wal-Mart.”
Some employees at the store said they
believed it was closing because of their agreement to join the union and
several cried as they left the store. They told Radio-Canada TV that
managers made the announcement Wednesday morning and they had not been
allowed to ask questions.
Claudia Tremblay, a cashier at the
store, said many employees burst into tears when managers told them
about the news Wednesday morning.
“Many people cried, including myself,”
Tremblay, a cashier at the store, said in an interview. “I’m a mother of
two children and I’m separated from my husband. It’s very difficult.”
Tremblay said she abstained from the
unionization vote, adding she was upset that her noncommittal stance
won’t save her job.
Large chess game The store in
Jonquiere, about 240 miles northeast of Montreal, became the first
unionized Wal-Mart store in North America last September, after the
bargaining unit was certified by provincial labor officials. Since then,
workers at a second Quebec store have also been granted union status.
Neither had reached a contract.
The union efforts at both stores are
part of a larger chess game labor organizers are waging with Wal-Mart at
stores across Canada. The campaign, financed by UFCW money from both
Canada and the United States, is also geared to captured the attention
of workers in Wal-Mart’s home country.
The closest a U.S. union has ever come
to winning a battle with Bentonville, Ark.-based Wal-Mart was in 2000,
at a store in Jacksonville, Texas. In that store, 11 workers — all
members of the store’s meatpacking department — voted to join and be
represented by the UFCW.
That effort failed when Wal-Mart
eliminated the job of meatcutter companywide, and moved away from
in-store meatcutting to stocking only pre-wrapped meat.
Recently, some workers in the tire
department of a Wal-Mart store in Colorado have sought union
representation, and the National Labor Relations Board has said it
intends to schedule a vote.
Unreasonable demands Wal-Mart
spokesman Pelletier said the company was closing in Jonquiere because of
unreasonable union demands over scheduling and staffing, and the UFCW’s
refusal to detail its pay requirements.
The union’s demands would have forced
the retailer to add 30 people to the existing payroll of 190, and
guarantee many workers additional hours, he said.
“In our view, the union demands failed
to appreciate the fragile conditions of the store,” he said.
But Flickinger, the retail consultant,
said he found it very unlikely Wal-Mart could have been in danger of
losing money at the Jonquiere store. The retailer has few competitors in
Canada and has found a very receptive market in Quebec, appealing to a
large population of shoppers with limited incomes, he said.
“It’s almost impossible for any
Wal-Mart in any province of Canada not to produce a profit,” he said.
The retailer’s real worry is likely
that the UFCW, which has failed badly in efforts to organize Wal-Mart
workers in Las Vegas over the past few years, has finally found a way
in, he said. Unionized stores in Quebec would offer an ideal beachhead
for the union to move into neighboring provinces, and then into Wal-Mart
stores in Wisconsin, New York and New Jersey, where unions retain strong
bases, he said.
UFCW Canada said it intends to file
unfair labor practice charges with Quebec’s provincial labor board over
the store’s closing.
© 2005 The Associated Press. All
rights reserved.
[back to top]
Walmart.com Launches FTD Same-day, Low-price Flower Delivery
Progressive Grocer
[back to top]
Tuesday, February 8, 2005
FEBRUARY 08, 2005 -- BRISBANE, Calif.
-- Walmart.com, based here, is delivering a Valentine's Day gift to
last-minute flower purchasers, with the launch of an FTD program on its
Web site.
Its shoppers can now purchase floral
arrangements at Wal-Mart's everyday low prices, with the option of
same-day delivery, seven days a week, by FTD.
The FTD delivery network connects
approximately 20,000 FTD florists that provide same-day delivery to most
areas of the United States, according to a statement released by
Wal-Mart.
"At Walmart.com, we're adding even
more flexibility and convenience to the busy lives of our customers by
providing same-day flower delivery just in time for Valentine's Day,"
said Jennifer Gosselin, Walmart.com's senior director of merchandising.
[back to top]
Montana Considers Tax
on Big-Box Stores
Feb. 8, 2005
[back to top]
"That giant sucking sound you hear
coming from the edge of town is the sound of money being taken out of
your community by big-box stores," said Montana Senator Ken Toole, who
has introduced a bill that would levy a tax on the state's big-box
stores.
read the rest at
Hometown Advantage
State environmental quality law expands into labor contracts
By Dan Walters
[back to top]
Sacramento Bee Columnist
Published 2:15 am PST Monday, February 7, 2005
When the California Environmental
Quality Act was signed by Ronald Reagan 30-plus years ago, it reflected
the growing belief of the era that human carelessness was despoiling the
natural environment, as stated in these introductory words: "It is
necessary to provide a high- quality environment that at all times is
healthful and pleasing to the senses and intellect of man. "There is a
need to understand the relationship between the maintenance of
high-quality ecological systems and the general welfare of the people of
the state, including their enjoyment of the natural resources of the
state."
Three decades after its enactment,
however, CEQA finds itself being used for purposes that were not
envisioned at the time. One involves so-called "project labor
agreements" on construction projects.
Throughout the state, union-backed
organizations have threatened to challenge projects under CEQA unless
the developers sign agreements mandating the use of union labor. The
most obvious campaign has been waged by Sacramento-based California
Unions for Reliable Energy (CURE) to secure unionized jobs on power
plant construction, threatening to intervene in the California Energy
Commission licensing process on CEQA grounds unless project labor
agreements are signed. Faced with the threat of prolonged CEQA battles
and mindful that in the power business time is money, some developers
agree, but others do not.
Last year, for example, the Roseville
City Council bowed to union pressure and decreed that only union labor
would be used on a $150 million power plant being developed for the
city-owned electric utility. But just a couple of months later, the
Energy Commission rejected efforts by CURE to intervene and delay a
city-owned power plant in Riverside, whose council had refused to
approve a project labor agreement, ruling CURE was not raising credible
environmental issues.
Given its critical role in any
project, CEQA has become a tool in other areas of contention - including
the titanic battle between Wal-Mart and unionized grocery stores and
their unions over the corporation's drive to populate California with as
many "supercenter" stores, which include massive grocery departments, as
possible.
Unionized grocers and the grocery
clerks union see nonunion Wal-Mart as a huge competitive threat and have
been pulling out all political stops to block its expansion. One
countermove was a bill, drafted in the waning hours of the 1999
legislative session, which would have, as a practical matter, prohibited
Wal-Mart from including grocery sections in its big stores. The bill
passed, only to be vetoed by then-Gov. Gray Davis. Rebuffed at the state
level, the anti-Wal-Mart coalition seeks similar bans at the local
level, with some success.
Wal-Mart's opponents didn't get
anywhere in conservative, pro-business Bakersfield, where the
corporation was planning to build two supercenters just 3.6 miles apart.
The City Council approved the stores despite the last-minute efforts of
Bakersfield Citizens for Local Control to use CEQA-mandated
environmental impact reports as a tool.
But the citizens group won a local
court ruling against the projects on grounds that the environmental
impact reports didn't adequately address the potential economic impact
on retail businesses in Bakersfield and the possibility that they could
ignite "urban decay."
The case went to the 5th District
Court of Appeal in Fresno, and in December, the three-member panel
unanimously ruled for the citizens group, expanding on previous
appellate decisions that had pushed CEQA's reach into social and
economic effects as well as on the natural environment. Insisting that
it was not taking sides in a labor dispute or the philosophical conflict
over "big-box" stores, the court declared that "deterioration of our
local communities is a very real problem that directly impacts the
quality of life ... " and cited large, 24-hours-a-day stores as having
potentially unique effects.
The ruling - which garnered almost no
media attention outside Bakersfield - is not being appealed to the state
Supreme Court and thus gives Wal-Mart's labor opponents a potent new
weapon in their war, one that Ronald Reagan probably didn't have in mind
when he signed CEQA.
[back to top]
The American Dream in
Wal-Mart World
by Steven Kimball
[back to top]
the Oregonian
Saturday, February 5, 2005
Alaska Airlines announced a couple of
weeks ago that it will no longer base flight attendants in Portland as
of May 1, shipping 348 employees elsewhere. As one of those 348, I have
some serious questions, not just about the airline industry, but about
what's happening to business in general in our nation.
Remember in the not-too-distant past
clean airplanes? Well-dressed passengers? On-time departures? Maybe even
a meal on your flight? Airline employees were taken care of by their
companies and in return took care of you. And the airlines even made a
profit every once in a while.
But the Wal-Martization of America is
spreading, so it's not surprising to see it arrive at airports. Routes
that used to offer large aircraft with first-class and coach seating now
offer single-class, 70-seat regional aircraft, sometimes on routes up to
three hours long. Many airlines now board cattle-car style. Meals are
rarely served, and some actually ask you to pay for food you didn't like
to eat when it was free. Passenger loads are near record levels, some
even higher than before 9/11, yet airlines can't make any money. Some
are continuing to lay off workers, and some (including Alaska) are
seeking reductions in wages and work rules from their employees.
In what other industry in the nation
can you not charge your customers enough to cover your expenses and
continue to operate like nothing is wrong? They have to cut somewhere,
and as Wal-Mart and so many other corporations in our country have done,
they take it from their best assets: their employees. They offer
part-time work with no benefits and market-rate wages, and they contract
out to the lowest bidder for needed services.
Have we sold out in our country,
accepting marginal service and marginal pay and benefits, all in the
name of making a buck? And whose buck is it?
Alaska's decision to close its crew
base in Portland is a done deal. We, the 348 Alaska attendants based
here, will take our families -- and our tax dollars and spending money
-- and move on. And Oregon will suffer another, if small, blow to its
economy.
It's happening everywhere. Not just to
airlines but to many businesses in the nation.
The next time you're in line at
Wal-Mart, listening to the blare of the overhead speakers, the kids
screaming, waiting in a long line, take a look at the clerks at the
check stands and know this: They're living the American Dream.
But it's a different dream than it
used to be.
Steven Kimball is a flight attendant
who lives in Northeast Portland, OR.
© 2005 The Oregonian
[back to top]
Wal-Mart, union
in spat over first contract
Arbitrator sought
for store talks in Jonquiere, Que.
Hollie Shaw
[back to top]
Financial Post
February 4, 2005
A spat between Wal-Mart Canada Corp.
and the first of its stores to unionize in North America escalated
yesterday after the union sought an arbitrator for talks involving an
outlet in Jonquiere, Que.
"There was no progress being made and
we felt that a settlement was not possible under the circumstances,"
said Marie-Josee Lemieux, president of local 503 of the United Food and
Commercial Workers Canada.
"Major issues such as work schedules,
employee status, and seniority clauses are still unresolved with the
employer," after nine meetings with Wal-Mart officials.
The Wal-Mart in Jonquiere was
certified in September by the province's labour relations board.
After failing to reach a collective
agreement, the local filed a request this week with Quebec's Minister of
Labour this week for binding arbitration.
A second store in Saint-Hyacinthe
received union certification from the board last month, and contract
talks are set to begin soon.
© National Post 2005
[back to top]
Union Asks
Quebec's Help in Wal-Mart Talks
Associated Press
[back to top]
02.03.2005, 08:53 PM
A Canadian union is seeking an
arbitrator from the Quebec government after reaching an impasse in talks
on a first contract for a Wal-Mart store in Quebec.
The United Food and Commercial Workers
Canada union said Thursday it has reached an impasse with Wal-Mart
Stores Inc., the world's largest retailer, after nine bargaining
sessions. Talks began in December.
Wal-Mart has 1.5 million workers,
including 65,000 in Canada.
In September, the Quebec Labor
Relations Board certified workers at the Jonquiere Wal-Mart as a
bargaining unit, marking the first such action at a North America
Wal-Mart store.
The union is now appealing to Quebec
Labor Minister Claude Bechard for help.
"Seeing as the conciliation process
has not resulted in any progress on major issues for our members, we are
asking the minister to appoint an arbitrator," says Marie-Josee Lemieux,
president of UFCW Canada local 503.
"There was no progress being made and
we felt that a settlement was not possible under the circumstances.
Major issues such as work schedules, employee status, and seniority
clauses are still unresolved with the employer."
In October, a Wal-Mart spokesman told
The Associated Press the Quebec store would need a "reasonable"
agreement or would become unprofitable and need to close.
Under Quebec law, both parties would
choose an arbitrator who has the power to settle outstanding issues and
impose a contract.
On Jan. 19, employees at a Wal-Mart
store in Saint-Hyacinthe also received union certification from the
Quebec Labor Relations Commission. First contract talks there will
commence shortly.
UFCW Canada also has applied to
represent workers at 12 other Wal-Mart locations across Canada.
Wal-Mart Canada has asked for leave to
appeal to the Supreme Court of Canada to stop a union move to obtain
internal company documents such as one referred to as "Wal-Mart - A
Manager's Toolbox to Remaining Union Free."
Last week, the U.S. National Labor
Relations Board ruled that employees at a Colorado Wal-Mart tire
department may hold a union election.
[back to top]
Wal-Mart Wins Appeal
in Overtime Ruling
Wed Feb 2, 9:22 AM
[back to top]
ET Business - AP
DENVER - Wal-Mart Stores Inc. will get
another chance to argue its case that it shouldn't have to pay millions
of dollars in overtime to pharmacists after winning its appeal.
The 10th U.S. Circuit Court of Appeals
(news - web sites) ordered a new hearing in the case, saying Tuesday a
federal judge that ruled the company had violated the law by failing to
pay the overtime acted too quickly and should reconsider the evidence.
Pharmacists argued that the
Bentonville, Ark., retailing giant adjusted their salary and hours so
often that they were in fact hourly employees eligible for
time-and-a-half pay for overtime.
Wal-Mart attorneys argued that the
trial judge should have heard evidence about U.S. Department of Labor
rulings that companies can adjust salaried employees' pay if economic
conditions warrant.
A Denver federal court ruled in 1999
that Wal-Mart violated federal law by classifying pharmacists as
salaried employees.
In its ruling Tuesday, the three-judge
panel said federal labor regulations allow employers to adjust salaries
based on economic conditions but if those changes are made too
frequently, the salary could be declared a "sham" and allow employees to
be reclassified as hourly employees.
The appellate court, which did not
rule on the merits of the evidence, upheld the judge's denial of
Wal-Mart's request to have the lawsuit tossed.
Estimates for the cost of unpaid
overtime for the pharmacists have ranged up to $140 million.
The class-action lawsuit was initially
brought in 1995 by former Wal-Mart pharmacist Jerry Archuleta of Alamosa
and two other southern Colorado pharmacists.
[back to top]
Wal-Mart Makes
Inroads on C-Store Territory
FEBRUARY 01, 2005
[back to top]
Analyst predicts increased presence by 2010.
NEW YORK -- Wal-Mart is poised to
become a bigger player in the convenience store business, predicted
Retail Forward analyst Sandy Skrovan. The Bentonville, Ark.-based
retailer, which already operates gas stations at many of its
Supercenters and Sam's Clubs, “will add a refueling station to every
Wal-Mart pad that can support one,” said Skrovan during an audio forum
conducted by Retail Forward, an Ohio-based management consulting firm,
on Jan. 26.
Freestanding convenience stores are
just one of several retail formats Wal-Mart will test as it grows into a
half-trillion-dollar company by the year 2010, declared Skrovan.
“Wal-Mart will be even more successful
by 2010 than it is today,” she said. The retailer aims to disrupt entire
businesses, not to implement incremental change, she said. “It took
Wal-Mart 42 years to get as big as it is today, but it will take only
five years to double its current size.”
Skrovan noted that five years ago,
Wal-Mart generated about $150 billion in annual sales. This year, it
would likely hit $285 billion. “By 2010, Wal-Mart will be a
half-trillion-dollar company,” she predicted.
Wal-Mart will hit those goals by
adding more stores, primarily Supercenters, which provide the company
its best return on investment. The plan is to grow retail square footage
by 8 percent per year, and Skrovan believes Wal-Mart will be operating
3,100 Supercenters by 2010, which is very feasible since two-thirds of
Wal-Mart's current Supercenter fleet are located in just 15 southern
states.
The new Urban 99 Supercenter prototype
allows the retailer to enter metro markets where real estate is scarce
and more expensive than in its traditional markets. Eventually,
conventional Wal-Mart discount stores will be displaced by Supercenters,
said Skrovan. By 2010, only about 700 Wal-Mart discount stores -- half
the current number -- will be in operation.
Sam's Club is approaching saturation,
she said, predicting Wal-Mart will only open about 100 net new wholesale
clubs over the next five years. She expects that Neighborhood Market
expansion will continue to take a back seat to Supercenter growth.
Wal-Mart is already the largest
retailer in food, general merchandise, health and beauty care, apparel,
home textiles and toys, yet Skrovan said the retailer has plenty of room
to grow in the following categories:
* Baby supplies and baby care --
Target and Meijer have already remerchandised this area in their stores
and Babies R Us could face stiff competition. * Fashion apparel --
Wal-Mart is likely to use its captive “George” brand as the cornerstone
to growing beyond basics. However, the retailer “has its work cut out
for it,” she notes. Only 13 percent of Wal-Mart shoppers currently agree
that George has improved Wal-Mart’s apparel offerings. * Consumer
electronics -- Last year, Wal-Mart added plasma and HDTV televisions and
notebook computers. It could challenge Best Buy for electronics
supremacy in the coming years because the trends toward commoditization
and direct sourcing “play right into Wal-Mart’s hands.” * Home, office
and school supplies -- Wal-Mart has a great opportunity to be the
one-stop destination for these products.
The retailer will also grow bigger on
foreign soil. Currently, international sales represent about 20 percent
of Wal-Mart's total revenues. The company's stated goal is to increase
that percentage to 33 percent. Skrovan projects international sales will
represent about 25 percent of total sales by 2010.
The analyst also foresees Wal-Mart
testing and opening new retail formats by 2010. In addition to
convenience stores, Wal-Mart is expected to explore tests with dollar
stores, drugstores and freestanding apparel stores (Wal-Mart's Asda
chain in the United Kingdom already is testing freestanding George
apparel stores).
Finally, Skrovan believes Wal-Mart has
the potential to “disrupt” other “big and under-rationalized” industries
beyond retailing. The company is already testing financial and travel
services. A healthcare diagnostic center or dental clinic would
complement its current optical centers. Since it already is expanding in
the fueling business, adding car washes or making a move upstream into
the oil refinery business are not out of the question either.
Wal-Mart currently controls 20 percent
of all single-copy magazine sales, and two large publishers, Time Inc.
and American Media, have launched publications for Wal-Mart, so a move
into publishing is not so far-fetched either, she notes.
[back to top]
Push and
pull: Wal-Mart vs. supermarket unions
Peter Van Allen
[back to top]
Philadelphia Business Journal
January 28, 2005
A major supermarket battle is being
waged, but the fight isn't taking place in the aisles.
Wal-Mart is duking it out locally and
nationally with labor unions that have long represented supermarket
workers.
"The tension is really racheting up,"
said Wendell Young IV, business manager of United Food and Commercial
Workers Local 1776, which has 22,000 members, many of whom work in
supermarkets.
This week, the $220 billion Wal-Mart
chain opened its newest area store on Route 38 in Cherry Hill. It
features a pharmacy, vision center, photo lab, wireless phone store,
tire and lube center, a Subway sandwich shop and a branch of Farmers and
Mechanics Bank. But the 142,000-square-foot store does not feature a
supermarket.
Experts say it's tough for Wal-Mart,
or any retailer dealing in stores of 140,000 square feet to 200,000
square feet, to find enough space to have a so-called supercenter big
enough to house its retail operations and a supermarket, because the
region is so densely developed already.
Young argues that the region's heavy
concentration of unionized supermarket workers also makes it harder to
make inroads. Yet, rather than make it a union issue, Local 1776 made
store size an issue, trying to force the retailer into smaller stores.
By doing so, it claims, it opened the door for stores like Acme or
SuperFresh -- each of which have union workers -- to open in the same
shopping centers with Wal-Mart.
To carry out this strategy, the
Plymouth Meeting-based Local 1776 spent $7 million between 1990 and
2000, battling Wal-Mart at the zoning-board level in municipalities
throughout the five-county southeastern Pennsylvania area.
"If you plot the stores on a map, as
we have, you see dense saturation throughout much of the country and
through much of Pennsylvania -- except in the five-county area," Young
said. "We basically made it a 'site fight' at every town and the two
towns around it. We spent millions on traffic engineers, lawyers, staff.
Wal-Mart had trouble with the zoning, and they withdrew applications or
watered down the applications. ... By the time they came up to the
township [vote], the town would say, 'The only way you're going to get
this store is if it's smaller.'"
On Feb. 7, a sister union group, UFCW
Local 1260, which represents 32,000 workers in New Jersey, New York and
parts of Pennsylvania, will picket a Wal-Mart planning board hearing in
Dover Township in Monmouth County, N.J.
Thus far, Wal-Mart has just one
Wal-Mart SuperCenter in this region, in Parkesburg in western Chester
County.
But it plans to expand its first New
Jersey store, in Washington Township, Gloucester County, making it a
supercenter and adding groceries to the 14-year-old store, said Mia
Masten, director of corporate affairs for Wal-Mart's eastern region,
based in Washington, D.C.
Similar plans will expand the
Lumberton, Burlington County store, she said.
"For the moment, we're focused on
general merchandise. But with the longevity of the stores and the
demographics of the area, we'll explore opportunities for supercenters."
Wal-Mart's growth in this area, and on
the East Coast in general, was more a product of the expansion strategy
than anything the unions have done, Masten said.
"As far as supermarkets being
unionized, our growth started in the center of the country and spiraled
out, with the coasts being the last areas of growth," she said. "Our
first goal was to open up, and let people know who we are. The second
thing is to establish a distribution network."
Young said he is "absolutely" sure
Wal-Mart will try to introduce more supermarkets in the area. In the
city, Young said Local 1776 is monitoring Wal-Mart's plans for a store
at Allegheny and Aramingo avenues, fearing it could be a supercenter.
A supermarket with a Wal-Mart can add
30 percent in revenue to a Wal-Mart, according to a 1997 study by the
University of Pennsylvania's Wharton School. But critics of Wal-Mart say
one Wal-Mart can close two supermarkets and end 800 jobs.
At that rate, the retailer could have
a dramatic impact on the region's work force, unions argue.
A Rutgers University study showed that
New Jersey's 500 supermarkets have 67,500 workers -- more than telecom,
casino or pharmaceutical industries. Supermarkets in the state have an
annual payroll of $1.6 billion -- in this case, substantially less than
the pharmaceutical industry, whose payroll is $3.7 billion, based on
2002 N.J. Department of Labor figures.
Wal-Mart's newest area stores, in
Cherry Hill and Northeast Philadelphia, have between 350 and 375
employees each. About 75 percent of those are full time. Workers are
paid an average of $10.19 an hour, the company says. Workers are offered
a 401k) plan, profit-sharing contributions, store-discount cards, a
discounted stock-purchase program and life insurance. Some workers
receive health-care coverage.
By comparison, union supermarket wages
in this area average $14 to $15 an hour. Plus, unionized supermarket
workers receive health benefits, Young said.
Increasingly, labor's tactics in
fighting Wal-Mart have steered away from the union vs. non-union issue
to focus on the rollover impact of Wal-Mart stores -- saying the
retailer ends up costing the public more in state health-care costs, tax
breaks, lost jobs and shuttered businesses.
All are charges Wal-Mart flatly
denies.
For its part, Wal-Mart is doing its
own work to burnish its image. To get out its point of view, Wal-Mart
started www.walmartfacts.com, and earlier this month launched a public
relations campaign to "counter misinformation campaigns" targeting the
retailer.
On Jan. 13, it held a rally at its
Roosevelt Boulevard store, which opened in October.
Wal-Mart's position on unions is
fairly clear. From its Web page it states:
"Many of our customers and associates'
family members are union members. However, we simply do not believe that
unionization is right for Wal-Mart. We do not believe that third-party
representation would improve our relationship with our associates or add
anything to our culture."
Increasingly, in the fight against
non-union markets, unions and other groups opposing Wal-Mart's growth
are invoking the term "grass roots" in their marketing strategies.
Web sites with anti-Wal-Mart material
are everywhere: www.againstthewal.com, WalmartWatch.com,
Walmartvswomen.com, Sprawl-Busters.com, among others.
[back to top]
Danish Pension Funds
Drop Wal-Mart Stock
Jan. 28, 2005
[back to top]
The Danish Confederation of Trade
Unions (Landsorganisationen or LO) has announced that all of its pension
funds will sell their shares of Wal-Mart stock in opposition to the "Walmartization"
of wages and working conditions worldwide.
read the rest at
Hometown Advantage
Wal-Mart, Your New Banker?
JANUARY 27, 2005
[back to top]
NEWS ANALYSIS By Wendy Zellner
It can't be or own a full-fledged bank
-- yet -- but its partnerships and in-store financial services are
giving the industry jitters Wal-Mart Stores (WMT ) didn't get to be the
world's biggest retailer by giving up easily. So despite being twice
thwarted by lawmakers in its efforts to buy a bank, it has quietly but
tenaciously expanded its foothold in financial services.
In its latest move, announced on Jan.
21, the retailing giant is introducing a no-fee Wal-Mart Discover credit
card that offers 1% cash back, which it will launch with GE Consumer
Finance (GE ) in March.
This relentless push into financial
services is starting to send shivers through the banking industry. Few
believe Wal-Mart will stop with basic services as it applies its
low-price, high-volume formula to yet another business category. And
while other companies, from Nordstrom (JWN ) to General Motors (GM ),
have bank and thrift charters or hybrid Federal Deposit Insurance
Corp.-insured industrial loan companies (ILCs) in tow, no one trips
alarms like Wal-Mart.
ON THE MOVE. Many community bankers
are convinced the behemoth won't rest until it has obtained full banking
powers. "It's not a question of if Wal-Mart is going to be a bank, it's
a question of when," says D. Anthony Plath, a finance professor at the
University of North Carolina at Charlotte.
Clearly, Wal-mart is on the move. Over
the past three years, the giant has steadily built alliances with
financial-service providers, such as MoneyGram International (MGI ) and
SunTrust Banks (STI ), enabling it to offer services such as
bargain-price money orders and wire transfers. It has bank branches
operated by partners in nearly 1,000 of its massive supercenters.
And it has stepped up the pace.
SunTrust is experimenting with nearly 45 in-store bank branches
co-branded as "Wal-Mart Money Center by SunTrust," with plans to expand
to about 100 of them by early 2006.
UNDERSERVED CLIENTELE. Already,
Wal-Mart customers are reaping the benefit. They can cash payroll checks
for just $3, transfer money to Mexico for $9.46, and buy a money order
for 46¢. Some competitors charge twice as much. Many are mostly
high-margin, highly fragmented businesses in which the poor and
immigrants are sometimes at the mercy of unscrupulous operators.
"Traditionally, nonbank vendors of
financial services have charged an arm and a leg," says David Robertson,
publisher of The Nilson Report, a newsletter about credit and debit
cards. Adds Gary Stibel of New England Consulting Group in Westport,
Conn.: "Wal-Mart is giving people in lower-income brackets opportunities
in financial services they never had before."
Financial services could open a rich
new vein of profits for Wal-Mart as it seeks to remain a growth company.
By one rival's estimate, the market for services that Wal-Mart already
offers is worth about $5 billion a year in fees, leaving plenty of room
for it to slash prices while making a profit. As it has with other
goods, Wal-Mart will slowly "collapse the price umbrella," squeezing
check cashers and wire-transfer leader Western Union Financial Services,
predicts Robert Markey Jr., consultant Bain & Co.'s director for
financial services.
SOME CLOSED DOORS. For the time being,
though, the basic services it offers represent little more than a
rounding error for the $287 billion goliath. Wal-Mart doesn't break out
results for the unit, lumping them into the company's "other income,"
which totaled $2.1 billion in the first three quarters of the last
fiscal year. That was up 31% but amounted to just 1% of total revenues.
Still, there's huge growth potential.
Says banking consultant Bert Ely of Ely & Co. in Alexandria, Va.:
"They're developing, in customers' minds, a link between Wal-Mart and
going to the bank. That has powerful long-term implications."
Not all financial-service suppliers
are willing to ride this tiger. Jane Thompson, president of Wal-Mart
Financial Services, concedes that "some of the leaders in the industry
don't want to hurt their margins and don't want to work with us."
But MoneyGram, with a market share of
around 1% in global money transfers, is a distant No. 2 to Western
Union, which has 12%. For such players, Wal-Mart promises huge volumes
of business through its 3,100 U.S. stores and more than 100 million
customer visits a week. As the underdog, MoneyGram was already
cost-conscious and focused on growth, not on protecting margins -- a
perfect partner for Wal-Mart, says MoneyGram Vice-President Daniel
O'Malley. And it can't hurt to learn how Wal-Mart does business, notes
SunTrust Executive Vice-President Christopher Holmes, especially if
Wal-Mart achieves full-fledged banking status.
END-AROUND? Could Wal-Mart really
become a bank? First, it would have to take on current prohibitions on
combining banking and commerce. The laws were designed to prevent a big
player such as Wal-Mart from denying credit to competitors or shifting
losses from its retail business to an insured bank.
But many expect Wal-Mart to overcome
those rules. Ronald Ence, vice-president of Independent Community
Bankers of America, says Wal-Mart lobbied last year to expand the
banklike powers of the ILCs. A bill that passed the House, but not the
Senate, in 2004 would have allowed unlimited interstate banking, but
only for those with at least 85% of their business in financial
services.
Wal-Mart denies any such lobbying. It
tried to buy a savings bank in Oklahoma in 1999, only to be blocked by
the Gramm-Leach-Bliley Act, which overhauled federal banking law. And
the California legislature halted Wal-Mart's plan in 2002 to buy a small
ILC.
THE SEARS EXPERIENCE. Yet if Wal-Mart
were to gain full banking status, it would be able to offer everything
from checking and savings accounts to mortgages, car loans, and even
small-business loans at prices that rivals could be hard put to match,
let alone beat. "There's no question, they want to have a nationwide
financial-services network. If they do, there's no doubt in my mind
they'll be able to do to community banks the same thing they've done to
the local grocery store and the local hardware store and the local
clothing store," says the community banker group's Ence.
Wal-Mart insists its financial plans
don't depend on owning a bank or a thrift. "Our strategy is what you
see," says Wal-Mart's Thompson, who was once executive vice-president of
Sears Roebuck's (S ) credit business. The services Wal-Mart offers are
aimed squarely at its core, lower-income customers and employees. Many
are among the estimated 56 million American adults don't have a bank
account. "Helping the underserved customer gets right at what we like to
be known for," says Thompson, who joined Wal-Mart in May, 2002.
More important than the unit's
profits, she says, is that these services bring customers into stores
more often. She seems to have learned from Sears' ill-fated 1980s effort
to create a financial supermarket with its Allstate insurance, Dean
Witter brokerage, and Coldwell Banker Real Estate units. Sears lost
focus on its core business and found that many customers didn't want to
buy mutual funds or insurance from the same place that sold them
appliances. "My whole thing is about starting with the customer," says
Thompson, who joined Sears in 1988 and took over its credit operation in
1993.
NO DAMAGE YET. Even though Wal-Mart
may be following a gradual approach to avoid Sears' mistakes, it
occasionally hints at bigger ambitions. On its Web site, Wal-Mart
describes itself as "a trusted name in financial services." In stores,
it's slapping its powerful brand on the money centers operating there.
So far, big rivals say Wal-Mart isn't
hurting them. 7-Eleven (SE ), which offers check-cashing, money orders,
and the like through 1,000 electronic store kiosks, says it's focused on
convenience, not offering the lowest price. Likewise, Eric Norrington, a
spokesman for Ace Cash Express, the nation's biggest check-cashing
chain, says Wal-Mart hasn't affected his company's pricing or growth.
"Wal-Mart has validated the importance of this market segment. That's
attention we welcome," he says.
But as toy retailers, grocers, and
even jewelers have painfully discovered, complacency in the face of
Wal-Mart can be suicidal. Given the behemoth's long interest in the
financial arena, technological savvy, cheap capital, and instant
national reach, small and midsize banks, in particular, are right to be
paranoid. Even big ones should be wary. "The mistake would be to stick
your head in the sand and try to convince yourself that Wal-Mart is not
a factor," says Bain's Markey.
For no matter what the obstacles,
Wal-Mart seems determined to be a force in finance.
[back to top]
Protest held in front
of new Walmart
WTNH
[back to top]
Jan. 26, 2005 11:25 PM
by News Channel 8's Bob Wilson
A new Walmart which is now open for
business in Hartford is at the center of some controversy.
While some are excited about the new
store, those against the chain came out in protest.
As Walmart rolled out the red carpet
at the Hartford grand opening, protesters were rolling out a giant
banner and handing out flyers.
"Bake sale. We're trying to raise
money for those who can't afford health care."
Former employees were holding a bake
sale trying to raise money for Walmart employees who can't afford the
company's health care plan.
Jennifer Berena says,"It was basically
a quarter of my pay. I was making 8 dollars and 30 cents an hour for 34
hours. I paid 97.50 for health care and that's a lot of money."
A new Hartford law allowed this
demonstration to take place right at the front door so former employees
could get their point across.
Jon Green says, "We're here to make
the point that workers can't afford health care at 97.50 every two
weeks."
May people stopped to donate money and
sign the petition.
"I totally support this effort to call
Walmart to corporate responsibility. They are one of the biggest
corporations in the world," says Art Laffin.
Walmart spokesperson Tom Humm says
"The company provides affordable health care to it's associates,
employees pay is anywhere from 20 to 150 dollars biweekly."
As the sun went down the parking lot
filled up almost to capacity for the grand opening, and many people we
talked to said a Walmart is much better than what used to be here.
Donna Simpson says,This used to be a
low income housing project and I'm glad they knocked it down and built
this nice plaza here."
Alison Lee says,"I think it's going to
be good for jobs, for the people in the neighborhood and there will be
less crime and less drugs."
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[back to top]
Ill
wind for Wal-Mart
As managers meet in
KC, retail giant faces angry squall
By RANDOLPH HEASTER
[back to top]
The Kansas City Star
“There's a downside to Wal-Mart.
Wal-Mart hurts people, communities and democracy. It's about more than
just low prices.”
Mary Lindsay, Kansas City organizer
for ReclaimDemocracy.org
More than 6,000 Wal-Mart managers
today wrap up their annual meeting in Kansas City, where they reviewed
performance and analyzed the coming year for the world's largest
company.
But even the most focused managers
couldn't miss recent discord that union and social activists have
wrought on the giant retailer and the company's campaign to rebut it.
Outside Bartle Hall on Saturday,
dozens of area residents — most of them union members —protested
Wal-Mart's practices and policies.
“Wal-Mart is emblematic of the
thinking that operational efficiency works best for everybody,” said
Mary Lindsay, who helped organize the protest. “But there's a downside
to Wal-Mart. Wal-Mart hurts people, communities and democracy. It's
about more than just low prices.”
Lindsay is an organizer of the Kansas
City chapter of ReclaimDemocracy.org, a recently formed group that
thinks corporations need to be more accountable to citizens.
While criticism of Wal-Mart is hardly
new, it has built some momentum as the company has become the defendant
in dozens of class-action lawsuits over allegedly unpaid work and a
gender discrimination case that could become the biggest class-action
lawsuit of its kind. Some former female employees of area Wal-Marts have
submitted testimonials about their inability to obtain managerial posts
at the company.
Having essentially ignored criticism
for years as the price of size and success, Wal-Mart this month launched
an advertising campaign defending its treatment of employees and
promoting its economic and social impact on communities.
In an open letter that ran as a
full-page ad in more than 100 newspapers nationwide, chief executive Lee
Scott addressed the issues over which Wal-Mart is most often criticized:
wages, benefits, full-time vs. part-time employment, and management
diversity.
“The truth is Wal-Mart provides great
value for customers, opportunities for our work force, economic support
for communities and a helping hand for charities across America,” Scott
wrote. “We work hard to make life better for all Americans. Can our
critics say the same?”
Wal-Mart's defenders say the company
has become an easy target because of its size. With 1.2 million
employees, it is by far the biggest U.S. employer in the private sector.
It had revenues in fiscal 2004 of $256.3 billion and a net profit of $9
billion, a 3.52 percent margin.
Wal-Mart views those who want the
company to change its practices as a misguided group that doesn't
represent the customers it serves.
“We understand that it might be
fashionable to belittle the savings that Wal-Mart provides,” company
spokeswoman Sarah Clark said. “The critics are out of touch. We
understand what that extra $50 or $60 a week you save shopping at
Wal-Mart means for people who live from paycheck to paycheck.
“We will create more than 100,000 new
jobs this year. We are a desirable employer, and that's why we have
thousands of people applying for jobs with us every day.”
One of Wal-Mart's biggest critics is
the AFL-CIO, which, along with some of its member unions, is planning a
campaign to pressure the retailer into raising its wages and benefits.
Reports indicate that the AFL-CIO, led by unions such as Service
Employees International and the United Food and Commercial Workers,
plans to spend $25 million this year, more than what has been spent
against any single company.
For labor, it's not just that Wal-Mart
has successfully resisted all efforts to unionize parts of the company.
Labor advocates fear that as the company expands, competitors will use
Wal-Mart's cost structure as a reason to limit benefits to their
employees.
Like General Motors Corp. 50 years
ago, Wal-Mart is becoming the model that other businesses aspire to,
said Nelson Lichtenstein, a professor of labor history at the University
of California-Santa Barbara. One of Wal-Mart's tenets is keeping labor
costs down. Once a company that focused on rural areas, Wal-Mart's
expansion into urban areas makes the current clash inevitable, he said.
“Wal-Mart's strategy now is to expand
into coastal areas and metropolitan areas like Chicago, the ‘blue
states,' if you will,” Lichtenstein said. “These are unionized areas.
Unions understand that Wal-Mart coming into these places will undercut
their wages. So they will use their political influence to try and get
Wal-Mart to abide by certain things.”
One difference between the GM of
yesteryear and Wal-Mart today is Wal-Mart's pervasiveness, union
officials say.
“Back in the 1950s, GM was the largest
employer in probably five states,” said Greg Denier, a United Food and
Commercial Workers spokesman in Washington. “Wal-Mart today is the
biggest employer in a majority of states. No company has had that kind
of impact on labor in this country. Unlike GM or Ford in the 20th
century, when Wal-Mart grows and expands, people's living standards go
down.”
The battle between Wal-Mart and
organized labor seems to have little common ground. Wal-Mart is fighting
the unionization of two Canadian stores, and the company effectively has
kept its U.S. stores union-free.
An official with the National Right to
Work Legal Defense Foundation, which fights unionism, said the AFL-CIO's
motive is to get companies such as Wal-Mart to agree to unionize,
whether employees want to or not.
“This is a corporate campaign to
inflict as much pain as possible on the company until it agrees to
unionize without even an employee vote,” said Stefan Gleason, a vice
president with the foundation
“It appears that the vast majority of
Wal-Mart employees are thrilled to work for a company that provides such
good opportunity, pay and benefits. Union organizers have had very
little success in persuading even a minority of employees in any
particular workplace even to seek an election to unionize.”
Nevertheless, Wal-Mart continues to
fight class-action lawsuits pertaining to unpaid back wages for alleged
off-the-clock work done by employees. A lawsuit filed by six female
Wal-Mart employees in California alleges that they could not get
managerial positions because of their gender. If given class-action
status, the lawsuit could involve 1.6 million women who work or formerly
worked for Wal-Mart.
Clark said that 60 percent of Wal-Mart
employees are female and that more than 40 percent of all managerial
posts are filled by women. As for alleged off-the-clock work, store
managers have been fired for such infractions, Wal-Mart spokesman Dan
Fogleman said.
Through its ads and company officials,
Wal-Mart said its average wage for full-time hourly employees is nearly
twice the minimum wage, which would be between $9 and $10 an hour.
Lichtenstein called Wal-Mart's defense
of its wages misleading. The federal minimum wage of $5.15 an hour has
not changed since 1997, and its real value has dropped precipitously
since the 1970s.
“The big question is, what is the
starting wage at Wal-Mart?” said Lichtenstein, who is editing a
forthcoming book titled Wal-Mart: Template for 21st Century Capitalism?
“The wage pyramid at Wal-Mart is very flat. You can work there for
several years and make only $2 an hour more.”
Clark said Wal-Mart's combination of
wages and benefits makes the company competitive with other retailers.
“Associates are also eligible for
things like performance-based bonuses, a 401(k) plan and company-paid
vacation time,” she said. “All these types of things help enhance the
compensation package in addition to the hourly wage.”
A Harvard Business School study on
Wal-Mart found that the company spent an average of $3,500 per employee
for health care. The average for the wholesale/retail sector was $4,800,
and $5,600 per employee for U.S. employers in general.
Wal-Mart defended its health-care
benefits, saying they are available to full-time and part-time
employees. In its literature, Wal-Mart said its premiums begin at less
than $40 a month for individual employees and less than $155 a month for
families.
Clark said a survey conducted by a
firm hired by Wal-Mart found that 86 percent of the company's employees
have health insurance through some outlet. Of those who have medical
benefits, 56 percent have coverage through Wal-Mart, she said. Among
those who aren't covered by the company, she said, many are students,
retirees or second-income providers who are insured through other
sources.
Critics counter that Wal-Mart pays
wages that make it difficult to afford health insurance. According to a
study by the Institute for Labor and Employment at the University of
California-Berkeley, California taxpayers subsidized $20.5 million of
medical care for Wal-Mart employees in 2003.
“We do not encourage any of our
associates to sign up for public assistance,” Clark said.
The number of Americans without health
insurance has continued to rise in recent years and now exceeds 45
million.
“Health care is a tough issue for
everybody,” Clark said. “It's a national issue, not just a Wal-Mart
issue.”
The two are becoming one and the same,
according to experts such as Lichtenstein.
Wal-Mart 's missionary-like zeal to
bring the lowest possible price of their goods to consumers is the
reason the company is the biggest in the world, he said.
“They have a successful model, and it
works,” Lichtenstein said. “They don't want to change, so they're
fighting it.”
[back to top]
Wal-Mart foes face a
taxing challenge
Officials say
retailer a revenue generator
By Berny Morson,
[back to top]
Rocky Mountain News
January 26, 2005
Opposition to Wal-Mart stores is
losing ground to the reality that the giant retailer is also a giant
generator of sales taxes.
Two new metro-area Wal-Marts open
today, including one in Thornton, where city leaders were forced to
reject another store the company wanted after angry citizens threatened
to put the issue on the ballot.
Thornton Mayor Noel Busck said half of
his city's general fund comes from sales taxes, and Wal-Mart is a big
contributor.
In Lafayette, opponents packed the
City Council chambers last month to protest a Wal-Mart expansion.
"It tends to destroy what we want to
think of as our small-town atmosphere," said John Bollinger, a leader of
the opponents. "It's the antithesis of what we like to think our town
is."
But City Council members saw an even
worse fate for Lafayette without a bigger Wal-Mart.
"We could have (city) employees count
to seven, and every seventh employee is gone," said Mayor Chris Berry.
That's the magnitude of the revenue cut the city faces if Wal-Mart
closes its present Lafayette store and builds the expanded version in a
neighboring town, Berry said.
The council ended that December
meeting with a unanimous vote to offer Wal-Mart $2 million over three
years as an incentive to stay in Lafayette.
The Arkansas-based company has
attracted an impassioned cadre of opponents nationwide who dislike
everything about the world's largest retailer, from the way the stores
look to the wages workers earn to the reliance on suppliers in China and
Third World countries.
In Colorado, five communities -
Arvada, Denver, Monument, Windsor and Thornton - rejected Wal- Mart
stores in recent months. In addition to Lafayette and Thornton, stores
were approved in Broomfield, Aurora, Lakewood and Centennial.
The Centennial Wal-Mart opens today.
Although Thornton jettisoned a Wal-Mart planned for the north side of
town last summer, a new Super Wal-Mart also is opening today near
Thornton Parkway.
In Westminster, proposals are pending
for a new Wal-Mart on the east side and an expansion on the southwest
side of town.
In Lafayette and nearby Longmont,
where the most recent battles were waged, city officials opted for the
sales-tax revenue that supports city services.
"They were chasing the golden carrot
that was dangled in front of them," said Glenn Spagnuolo, a leader in
the fight against the Longmont store.
Wal-Mart is a lightning rod because
it's the biggest of the big boxes, said company spokesman Keith Morris.
"It's solely because we have grown and
evolved to become the nation's largest, most successful retailer,"
Morris said.
Every other big box is selling
merchandise made in the Third World, and Wal-Mart's wages are based on
the averages paid at other big boxes in the area, he said.
Entry-level wages are between $8 and
$9 an hour, with the average wage at $11.60. The new Lakewood store drew
1,500 applicants for 500 jobs, Morris said.
Local leaders say existing Wal- Mart
stores have not driven small businesses out of Lafayette and Longmont,
as charged by opponents.
"My answer is, it didn't happen then
and it's not going to change when a bigger Wal-Mart comes," said Vicki
Trumbo, the director of the Lafayette Chamber of Commerce.
People "freaked out" in 1987, when the
present Wal-Mart opened, Trumbo recalls. But most of the small
businesses along Public Road - the city's old downtown - are still
there, she points out.
As for claims that Wal-Mart's practice
of buying from overseas drives down wages in this country, "That's a
global issue," Trumbo said. People who are concerned about it shouldn't
shop at Wal-Mart, she said.
Such issues carry more weight in
nearby Boulder, where talk of a Wal-Mart store brought loud public
opposition in recent years. No store was built.
Trumbo points out that Boulder has
seen three years of municipal budget cuts.
"So be careful who you close the door
on," she said.
In Longmont, opponents have not ruled
out a referendum against the Super Wal-Mart approved by the City Council
last fall. But Spagnuolo, who led the opposition, concedes the battle
would be uphill.
Mayor Julia Pirnack said she received
between 800 and 1,000 calls and e-mails on the issue in the fall. They
ran more than 2-to-1 in favor of the new store, she said.
The city can't exclude a business
because some people object to its labor policies, Pirnack said.
"We have a Department of Justice that
looks into that," she said.
morsonb@RockyMountainNews.com or 303
442-8729. News staff writer John Aguilar contributed to this report.
Copyright 2005, Rocky Mountain News.
All Rights Reserved.
[back to top]
Thousands
of Wal-Mart Workers Enrolled in Medicaid
Institute for Local Self-Reliance
[back to top]
Jan. 25, 2005
Nearly one-quarter of Wal-Mart's
37,000 workers in Tennessee rely on Medicaid, according to state
officials who released the figures at the request of the Chattanooga
Times Free Press.
read the rest at
Hometown Advantage
Wal-Mart's
cost too high for workers, merchants
By BILL DANIO and SUNG SOO KIM
[back to top]
New York Daily News
Tuesday, January 25th, 2005
With more than 3,000 stores and super
centers in the country and more than 1.5 million employees worldwide,
there is no denying that Wal-Mart, which wants to build a
135,000-square-foot store in Rego Park, Queens, is a Wall Street darling
and a rip-roaring success story. More and more, however, people are
beginning to see that Wal-Mart's incredible expansion is only one side
of a more complicated story. The other side of the narrative finds Main
Street shopping areas closed all over the country. It finds regional
supermarket chains, along with their well-compensated union workers, put
out of business.
It gets worse. Recently, a
multibillion sexual discrimination lawsuit was filed against the
company. In other legal actions, workers say they have been forced to
continue working even after they've punched out for the day.
Wal-Mart calls New York City its "next
retail frontier." What hogwash! There are more than 400 culturally
unique Main Streets in New York City, economic incubators for thousands
of new immigrants who have come to this country. These storeowners are a
New York treasure that needs to be nurtured, not destroyed by a retail
octopus whose expansion appears unfettered and is nothing less than
promiscuous.
All New Yorkers love a bargain.
Wal-Mart doesn't tell you that this apparent bargain comes at a steep
price. The price, called "creative destruction" by its cheerleaders, is
manifested in the loss of neighborhood stores and the erosion of the
rich character of local communities. It is seen in the replacement of
unionized workers with a lower paid workforce.
It is, finally, a price that is paid
by the tens of thousands of manufacturing jobs lost to outsourcing
because of Wal-Mart's rapacious cost-cutting.
When it comes to Wal-Mart, New York
City needs to exercise extreme caution. Proponents of the store say that
elected officials have no business telling New Yorkers where they can or
cannot shop. In this, they are dead wrong. As a result of city zoning
laws there are few, if any, locations where Wal-Mart can build without a
thorough land use review. This means that the mega-retailer must
convince local residents and elected officials that the store's benefits
outweigh its costs.
We think that once the people are
informed about Wal-Mart's corporate behavior and the store's negative
impact on communities, they will join with organized labor and New York
City's 185,000 mom-and-pop retailers in saying no.
In this city, the costs of a Wal-Mart
far outweigh the benefits.
Danio is vice president of United Food
and Commercial Workers, Region 1, and Kim is president of the New York
based Small Business Congress, Inc.
[back
to top]
Proposed Wal-Mart store in north Edmonton creates sparks in community
02:51 PM EST Jan 25
[back to top]
JULIA NECHEFF
EDMONTON (CP) - It started out quietly
enough.
About 200 homeowners who filled a
school gymnasium in north Edmonton this week listened politely as
consultant Jim Brown stood before a big overhead screen and outlined
plans for a proposed neighbourhood Wal-Mart. It was the third proposal
the developer had brought back to the community after various objections
were raised about the first two.
When he finished, the mood shifted.
For residents who didn't want the largest retailer on the planet moving
into their little corner of the world, it was go-time.
"We do not need Wal-Mart in north
Edmonton. What we need is parks so we can have a good quality of life
for our families!" cried out Natalie Gago-Esteves while most of the
crowd applauded and whistled.
"When we bought land here we built our
dream homes," resident Fateh Suleman said. "We need to live in peace!"
he yelled at Brown to more applause and foot-stomping.
"Wal-Mart is a billion-dollar
corporation and they're in it for the money. We all know that," another
man said.
Arkansas-based Wal-Mart has grown
steadily since it came to Canada in 1994 and took over the Woolco chain.
There are now more than 235 Wal-Marts across the country employing
70,000 Canadians. Last year the discount chain opened 30 stores north of
the border.
The reason Wal-Mart wants to build the
store on the site is because there's a market, Brown said. A survey, he
said, showed that a majority of people living in the area want the
store.
One of those supporters was Betty
Claassen, who received a round of applause from about two dozen people
at the meeting when she spoke in favour of the proposed store.
The store would go up right by her
house.
Claassen said later she could hardly
wait for the giant store to open. "I want to go work at Wal-Mart," she
said.
Wal-Mart spokesman Kevin Groh said
typically there is a "very vocal minority" that oppose the store when
his company comes to town.
Groh travelled from the Canadian home
office in Mississauga, Ont., to attend the meeting.
"I think there is something sexy and
intriguing and controversial about Wal-Mart," he said in an interview.
"I think it boils down to being the world's biggest corporation and
being a massive target."
He said this project in north Edmonton
had been particularly contentious and the consultation process drawn
out.
The proposed store would be built next
to a new subdivision of large two-storey homes. A mature neighbourhood
is on the other side.
Some residents fear traffic congestion
will increase and property values will fall.
Suleman said he and others organized a
2,500-name petition opposing the project when it was first tabled two
years ago but noted the company is forging ahead.
"They keep pushing," he said.
Added Gago-Esteves: "It feels like a
schoolyard bully. They keep coming back. Don't they understand no?"
Wal-Mart plans to finalize its
application for a zoning change and the matter will go before Edmonton
city council by mid-year.
Wal-Mart has faced similar opposition
elsewhere. A long-standing controversy in Guelph, Ont., has seen the
Jesuits religious order pitted against the retail giant over a proposed
outlet.
Groh said that while various municipal
councils have told the company to go back to the drawing board and alter
its plans, so far the retailer has not been denied an approval.
Nor has Wal-Mart pulled out of a
project in the face of local opposition. A lot of work goes into picking
a site and making sure it is compatible with a community. If the
location makes good business sense, the company is persistent, he said.
"You never want to judge the overall
community response based on attendance at a meeting like this," he said.
No matter what the development,
especially if it's a large one, there will be people who oppose it, he
said.
[back to top]
Study shows thousands of Wal-Mart employees on TennCare
[back to top]
CHATTANOOGA, Tenn. (AP) - A study
shows that thousands of Wal-Mart employees are on TennCare, the state's
expanded Medicaid program, providing fodder for critics who say the
retail giant and other businesses are shifting costs for low-paid
employees onto the backs of taxpayers.
Wal-Mart, with 9,617 employees listed
as receiving benefits from the program, said it offers a health plan
available to full-time workers after six months and to part-time
employees after two years.
Critics said the high cost of the
retailer's insurance is out of reach for low-income workers who are
forced to turn to publicly financed health insurance.
The figures come from a survey
conducted during the past two months of TennCare rolls and Labor
Department data, requested by The Chattanooga Times Free Press. It shows
the number of TennCare enrollees who were employed by Tennessee
companies at some point during the year.
The top 20 companies on the list
employed a total of 68,303 TennCare recipients - roughly 6 percent of
the 1.3 million people now on the state's health care plan.
State officials said they were going
to keep looking at the data, as it may be somewhat imprecise because of
high employee turnover rates at the private companies.
"The fact of the matter is there is a
trend here that large employers have a large number of TennCare
enrollees on the rolls, and we have to find out what's behind that,"
said TennCare spokesman Michael Drescher.
Wal-Mart, with about 25 percent of the
company's 37,000 workers on TennCare, tops the list of businesses with
employees on the expanded Medicaid program. Wal-Mart is the state's
largest private employer.
Wal-Mart spokesman Dan Fogleman called
the retailer's benefits "competitive."
"If there are some of our associates
who have decided for some reason not to participate in our health plan,
we don't know the reason," he said.
Phil Mattera, a research director for
Good Jobs First and a Wal-Mart critic, said the list of employers with
Medicaid-dependent workers shouldn't include the largest and most
profitable companies in the country.
"There was a time when the biggest
company in the land - Ford Motor Co. in the early 20th century and
General Motors after World War II - set the pace for raising wages and
benefits," he said.
"But Wal-Mart seems to be leading us
downhill and, in effect, using the government to help pay for its
expansion by not giving its workers a sufficient health benefit plan, in
many instances."
Last year, a study in California found
that Wal-Mart workers there cost that state an estimated $32 million
because of their reliance on public assistance programs.
"Wal-Mart, in its effort to drive
costs down, shifts part of their costs on to the public sector," said
Ken Jacobs, deputy chairman at the institute who authored the study on
the "Hidden Cost of Wal-Mart Jobs."
Temporary employment agencies
represented seven of the top 10 companies with employees on TennCare,
while Chattanooga-based Krystal Co. was ninth on the list with 3,183
employees.
Goodlettsville-based discount retailer
Dollar General was 10th with 3,002 employees on TennCare.
"It's egregious," said Jerry Lee,
president of the Tennessee AFL-CIO. "The AFL has long been aware that
these kinds of companies are putting their employees on the public
dole."
Legislation in the works this year
would require the state to track all companies that have at least 25
employees or their family members enrolled in TennCare.
Gordon Bonnyman, executive director of
the Tennessee Justice Center, suggested that the state should offer
reforms that allow large companies such as Wal-Mart with low-wage
earners to buy into TennCare or other insurance health insurance.
"It would be good if we could get
private employers to pitch in and do their fair share, and take
advantage of the economy of scale and volume that TennCare provides,"
Bonnyman said. "Nobody understands volume discounts like Wal-Mart."
[back to top]
Weep no tears for Walmart
by Jim Hightower/Special to ETR
[back to top]
I’ve been chastised by Wal-Mart!
Imagine my distress. The largest corporation in the world apparently was
stung by one of my recent commentaries. I had pointed out that Wal-Mart,
which touts itself as a model of “free-market” success, actually has
built its market muscle in large part by milking us taxpayers, having
squeezed more than a billion dollars in subsidies from state and local
governments, giving it a competitive advantage to clobber local
businesses. In response, Sarah Clark, director of corporate
communications at WallyWorld, fired off a missive to media outlets that
carried my Wal-Mart commentary. She asserted that it was “full of
inaccuracies.” Was the key figure of $1 billion in taxpayer giveaways to
Wal-Mart inaccurate? No, she didn’t dispute it. Rather, Wal-Mart’s chief
PR flack tried to change the subject, offering numbers purporting to
show that the company is a generous corporate citizen. “In the past ten
years,” Ms. Clark informs us indignantly, “Wal-Mart has paid $4 billion
in property taxes alone....” But, wait — it owed those taxes! This was
not a “contribution,” but a debt. Other businesses pay property taxes,
too, yet they don’t get a billion bucks in special subsidies. Ms. Clark
claims that “Wal-Mart has remitted $192 million” in wage taxes. This
money, however, is not a voluntary contribution from a good-hearted
company - it’s taken out of the employees’ wages, as required by law.
Ms. Clark also notes that her company “generated $52 billion in sales
taxes.” But, wait again - that’s not Wal-Mart’s money. It’s money that
local consumers paid to finance public services. This money is also the
result of sales that the monopolistic giant took from other local
businesses. Wal-Mart doesn’t expand a community’s buying power – it just
redistributes purchases from other stores to itself.
[back to top]
Wal-Mart sued for
failing to pay workers
Employees say the
company deleted overtime hours and denied pay after timecard mistakes
January 19, 2005: 5:51 PM EST
[back to top]
LOS ANGELES (Reuters) - Three Wal-Mart
Stores Inc. hourly workers in California have sued the company for
failing to pay them for all the time they worked.
The lawsuit, filed last Friday in
Alameda County Superior Court, seeks class action status and damages,
penalties, and restitution for Wal-Mart hourly employees in California
after Jan. 1, 1997. It estimates there are more than 200,000 potential
class members.
The suit charges that Wal-Mart
"deleted thousands of hours of time worked from employees' payroll
records" by erasing overtime hours and by penalizing employees who
forgot to punch in after their meal breaks by denying them pay for the
remainder of those days, according to court documents.
A Wal-Mart (Research) spokeswoman said
the company had not yet seen the suit, which is the latest in a string
of legal actions against the world's largest retailer.
The suit says the plaintiffs --
Jerrilyn Newland, Charlotte Johnson, and James Davis -- became aware of
such practices, known as "time shaving," after a New York Times
newspaper report last April said companies including Wal-Mart had
engaged in them.
In that report, a Wal-Mart spokeswoman
said company policy was to pay hourly workers for all their time, but
that there were "inevitably instances of managers doing the wrong
thing."
Issues related to Wal-Mart's
compliance with labor regulations have dogged the Bentonville, Ark.
company.
Last year, three assistant managers
sued the company in Los Angeles for forcing them to work overtime
without pay and denying them breaks. Also, a Washington state court last
year gave the go ahead to a large class action accusing Wal-Mart of
violating the state's wage and hour laws.
In 2002, a jury in Oregon found
Wal-Mart forced employees to work unpaid hours between 1994 and 1999.
Last year, Wal-Mart became the target
of the biggest civil rights class-action case in U.S. history when a
federal judge in San Francisco said a lawsuit charging that it
discriminated against women could proceed as a class action. Wal-Mart is
appealing the ruling.
The company was also sued in federal
court last year by a job applicant who said it discriminates against
African-Americans seeking work as truck drivers.
Wal-Mart, whose reputation has been
tarnished by the dozens of discrimination cases it is fighting, launched
a national advertising campaign last week aimed at repairing its image.
Wal-Mart employs more than 1.2 million
people in the United States and operates about 3,660 stores nationwide.
[back to top]
Canada Wal-Mart
Gets Union Certification
01.19.2005, 11:12 AM
[back to top]
A second Wal-Mart store in Quebec
received union certification after a majority of the store's employees
signed cards indicating the Canadian arm of the United Food and
Commercial Workers Union was their official agent for collective
bargaining, the union said Wednesday.
The union and Wal-Mart Canada, a unit
of retailing giant Wal-Mart Stores Inc., already are negotiating a
contract for another store in Jonquiere, Quebec.
That store, which Wal-Mart revealed
hasn't been profitable since it opened a few years ago, was
automatically certified in August.
Wal-Mart Canada spokesman Andrew
Pelletier said the company is reviewing all its options, including a
legal challenge to the decision by the Quebec Labour Relations
Commission that certified the union after the majority of the 200
employees of the store in the town of Saint Hyacinthe signed union
cards.
Pelletier said that while Wal-Mart
respects the laws and legal process in Quebec, he called the decision to
automatically certify the store "undemocratic."
"Once again, we have a situation where
our Quebec associates were not given the opportunity to express their
views about the union in a democratic, secret-ballot vote. Instead, the
union has been automatically certified at the Saint Hyacinthe store
without a vote," he told Dow Jones Newswires.
"This concerns us because we believe
the only way to ensure associates can express their views without
coercion or intimidation is by allowing a secret-ballot vote to take
place," he said.
He noted that employees at two stores
in Saskatchewan have hired a lawyer and brought formal charges against
the UFCW, alleging they were coerced into signing union cards.
"These matters are currently before
the Saskatchewan Labour Board and seem to indicate that, from the
associates' standpoint, these card-based certifications can be open to
serious abuse," he said.
The UFCW said it plans to deliver a
contract proposal to Wal-Mart in the next few weeks.
As for the Jonquiere store, an
arbitrator was appointed at Wal-Mart's request in December, and meeting
dates have been scheduled through March 15.
"The momentum is picking up," said
Michael Fraser, UFCW Canada's national director, in a prepared
statement. He added that Wal-Mart workers now realize that if they want
a union in their store, Wal-Mart can't stop them.
Bentonville, Ark.-based Wal-Mart is
the world's largest retailer, with more than 4,800 stores and 2004 sales
of $256 billion.
Shares of the company fell 28 cents to
$54.21 in morning trading on the New York Stock Exchange.
[back to top]
Darkness lurks
behind Wal-Mart smiley face
By Peter Chianca/ At Large
[back to top]
Sunday, January 16, 2005
I don't know about you, but I sort of
miss the days when Wal-Mart was harmless. You know, back when they were
just a mammoth conglomerate putting small retailers out of business and
forcing manufacturing jobs overseas, thus helping to cripple the U.S.
economy. They were almost lovable then.
Now, though, they're downright scary.
It's not just that every time you go into one you get this niggling
feeling that you might just never come out, like a Roach Motel. It's
more that Wal-Marts have become little planets unto themselves, where
the citizens all laugh at our silly Earth customs, content in the
knowledge that someday we'll all be subjugated and wearing little blue
smocks just like them.
Just look at some of the stories to
have come out of Wal-Marts in the last week alone:
In Kansas, two employees became the
latest of several couples to get married in Wal-Mart stores, this most
recent pair getting wed at Register 3 - the same checkout lane where
they met and where the engagement had taken place. We can only hope they
at least moved over to Housewares for the honeymoon.
In Miami, a woman was just convicted
of poisoning her Wal-Mart supervisor by putting rat poison in his soda.
According to The Associated Press, the woman said she was just trying to
force him to go home sick, but it's hard to believe that in the entire
Wal-Mart all she could find was rat poison to do that. Don't they carry
Velveeta?
In Hagerstown, Md., a naked man
wandered up to the store, but that's not the weird part - he was
probably just looking for the stonewashed Dickies. The situation went
really over the top when Wal-Mart threatened a freelance photographer
who snapped pictures of the man with lifetime banishment from the store.
I'm not sure exactly how they enforce that, but I'm picturing a series
of furtive walkie-talkie exchanges by men in blazers, followed by a full
body smackdown in Garden & Patio.
Even animals who get on the company's
bad side aren't safe, if a story out of an Evansville, Ill., Wal-Mart is
any indication. Apparently the manager there ordered two assistants who
had been keeping a cat in a trailer behind the store to ``get rid'' of
it, leading them to - what else? - shoot it repeatedly with a pellet gun
they took from the sporting goods department. Again - Velveeta?
My point is, I want to shop in a
store, not a twisted little serfdom where everybody's going around
getting married and poisoning each other, like ``Romeo and Juliet'' with
giant bags of cheap Fritos. And if you don't think it's gotten that bad,
check out the walmart.com job listings for the Bentonville, Ariz.,
store, which is looking for a ``Homeland Security Manager.'' Makes you
yearn for a simpler time, when terrorists had less interest in the place
where you bought your underwear.
Not that Wal-Mart has nothing to offer
- there is that cheap film processing. And the cheap DVDs. And the cheap
socks, gloves and pajamas. And the cheap - well, let's face it, it's all
fairly cheap. But so is crack the first couple of times you get it. (And
at least with crack you don't have to wait for 20 minutes before
realizing what you're in isn't a line for a register, it's a pileup
behind a cart that got caught between a stack of TVs and the giant
singing Santa Claus.)
The way I see it, we might have to pay
a little more, but in the end I think we'd all be better off if we stuck
with stores without their own ozone layers, and those that aren't
hotbeds for romance, murder, drama, intrigue and possible infiltration
by terrorist organizations. Call me old-fashioned, but I'll take a nice,
little mom-and-pop operation any day.
So if you need me, I'll be in Target.
[back to top]
Wal-Mart
‘duped’ locals to build on holy site
A Mexican
co-operative say they were tricked into helping the retail giant defuse
a row over its new store being built right beside ancient pyramids.
Elizabeth Mistry reports
[back to top]
Sunday Herald
16 January 2005
For the small group of women
entrepreneurs, it was a dream come true. One of the world’s biggest
super market chains – as part of its much-vaunted community initiative –
wanted to sell the co-operative’s collection of natural beauty products,
made from nopal and xoconostle or prickly pear, cacti that grow in
abundance around one of Mexico’s most important ancient pilgrimage sites
– the pyramids of Teotihuacan. But now the women believe they have been
duped by Wal-Mart, the US-based retailing giant which, they say,
desperately needed to portray itself as a good citizen after it caused
national outrage by building a new store within the boundaries of the
Teotihuacan archeological zone, a 2000-year-old Unesco World Heritage
site whose name means “The Place Where Gods Were Made” and which
receives more than two million visitors a year.
“Before the store opened, Wal-Mart
asked us to start making the products – 200 a month – as soon as
possible,” a member of the co-operative told the Sunday Herald. “We are
only a small outfit and this was an important deal for us, we had to
take out a loan to get it all done on time. When we finished, we tried
to contact them to arrange delivery but they never answer our calls and
have never paid us. We have tried to contact them for months but nobody
wants to help us. Wal-Mart said that it would promote regional producers
in the new store. We realise now that they were just using us so they
can say on their website that they are working with the community.”
Wal-Mart has been the subject of a
string of lawsuits in the US ranging from bullying to discrimination.
Its new Mexican store, which operates under the Bodega Aurrera brand,
has prompted heated debate over convenience versus culture.
Some argue that inhabitants of the
nearby town of San Juan Teotihuacan should not face a 15-mile journey to
their nearest supermarket and that the 180 jobs Wal-Mart says it has
brought are vital for local families. But protesters claim the building
damages the integrity of the 2000-year-old site and that both local
government officials and representatives from the National Institute of
Archaeology and History (NIAH), the state body charged with safeguarding
Mexico’s archeological sites, colluded with Wal-Mart to fast-track the
store, located at a strategic point just off the highway bringing
visitors to the site.
Emma Ortega, a longtime resident of
Teotihuacan, approximately 40 miles north of Mexico City, describes
herself as one of the ruined city’s spiritual guardians. She is one of
the most vociferous members of the campaign to close the store. Now
recovered following a three-week hunger strike she and other members of
the Civic Front for the Defence of Teotihuacan undertook to try and stop
the opening of the 20-aisle store which local market traders fear will
put them out of business, she says that by allowing the construction
within zone C of the protected archeological zone, NIAH is breaking the
law.
She listed a number of irregularities
that “in other circumstances would automatically mean the end of the
project” and cannot understand why, after a number of remains were found
on the site, the project was not shelved.
“Without a doubt this store has been
built on land that was once part of the ancient city. Recent excavations
have found tombs, part of a plaza, ceramic shards and an altar which was
dated at 450AD. This proves that this is an important site and yet the
authorities who originally said that all such findings were important
seem to have changed their minds.
“What is the point of having an
exclusion zone if you are going to ignore it when someone with enough
money comes along? It is clear that the government is turning a blind
eye and selling the country’s heritage to whoever is prepared to pay the
most. NIAH’s director should resign.”
The decision to allow Wal-Mart –
owners of the Asda supermarket chain in the UK – to build the store is
shrouded in secrecy. Even though the site is listed by Unesco and the
World Monuments Fund as being of international importance, the original
go-ahead was apparently taken by the local head of NIAH without being
referred to a senior federal authority. Then, in a still unexplained
twist, it emerged that the official responsible resigned a few days
later, only for her replacement to be murdered shortly afterwards.
Bizarrely, the NIAH and the local
authorities each claim that the other is responsible for issuing
permits. The matter has been complicated by an apparently fluid
interpretation of the law which has allowed a rash of building –
including shops, a luxurious gated residential compound and a hotel – to
go unchallenged within the protected zone in recent years. This, argue
those in favour of the new store, means that one more building will not
be a cause for concern.
Wal-Mart declined to comment. But its
website highlights its work with local communities. It prides itself on
being a socially responsible company, pointing to the fact that for
three years running it has been recognised as such by the Mexican Centre
for Philanthropy. This national organisation was established by the
millionaire Mexican businessman Manuel Arango who has devoted himself to
good works – since selling the Bodega Aurrera chain to Wal-Mart.
To the protesters’ dismay, Unesco has
accepted NIAH’s assessment that the store is not likely to damage the
archeological site. But several NIAH staff contacted by the Sunday
Herald say they feel betrayed by the institute and some of Mexico’s best
known writers and artists including Carlos Fuentes, Elena Poniatowska
and British painter Leonora Carrington have signed a petition against
the development.
Sergio Raul Arroyo, NIAH’s director,
admitted that the store has a bad reputation, but he could not explain
how, in spite of such opposition, the government has apparently failed
to intervene.
He told the Sunday Herald: “We cannot
take into account moral or sentimental issues. We are dealing with a
tremendously powerful company here. We don’t have the money to fight
this.”
[back to top]
Big
box meets big brother
Wal-Mart spearheads
push on radio-frequency tags, but some suppliers balk
By James M. Pethokoukis
[back to top]
US News
For big-box retailers with razor-thin
margins--and that's pretty much all of them--knowledge isn't just power;
it's also profit. A manager needs to know and understand what's
happening in every square foot of his giant store, from the backroom
warehouse to the sales floor. At Wal-Mart, Saturday afternoons are a
peak period for high-turnover products like shampoo and toothpaste.
Ideally, Wal-Mart would employ a real-time technology system that would
quickly alert stockers to reshelve these products. "You want to keep
track of these items and know whether they have been unloaded from the
truck and moved to the backroom," says Carolyn Walton, vice president of
information systems. "And you want to know whether the products have
gone from the backroom to the sales floor for stocking and even whether
the big box itself has gone to the trash compactor. You want to
understand the whole cycle."
So starting this month, Wal-Mart is
requiring its top 100 suppliers to tag select merchandise pallets with
tiny radio-frequency identification tags--a kind of combination bar
code, computer chip, and mobile phone. And so far, says Wal-Mart,
"things are right on track," with nearly 100 percent compliance. Target,
grocery chain Albertsons, electronics retailer Best Buy, and even the
Pentagon have also begun to require suppliers to start using RFID tags.
Smart chip.
While only a first step, Wal-Mart's
efforts are crucial to creating a pervasive RFID system throughout
corporate America by decade's end. RFID will help retailers get the
right goods on their shelves at the right time for consumers but also
potentially give all companies deeper insights into consumer behavior.
Which products are most likely to get plucked off a shelf but then later
put back? Find that out with RFID, and advertising and marketing
strategies could be tweaked in response. Analysts also expect the radio
tags to cut theft and make products safer. And late last year, the Food
and Drug Administration said it would encourage an RFID tracking system
to better follow pharmaceuticals from manufacturer to retail outlet.
Basically, RFID systems consist of two
parts, the radio tag and a reader. The tag stores data on a
chip--anything from a serial number to info about where and when the
object was manufactured. The tags derive their power from an RFID
reader, which generates a low-powered radio signal. When the RFID tag
passes near a reader, that signal activates the tag's chip and causes it
to transmit information through a small antenna back to the reader. RFID
tags have lots of advantages over bar codes, which are line-of-sight
devices that must be seen directly by a laser to be read. Bar codes also
need to be clean and placed on the surface of the packaging. Radio tags,
on the other hand, can be embedded inside the packaging or even
incorporated into the item itself. Also, large numbers of tags can be
read at once by a machine rather than individually.
No doubt there are plenty of hurdles
to overcome--for one thing, the tags don't stick too well to frozen
foods like Sara Lee cheesecakes--with the biggest obstacle being
figuring out how to integrate all this new information. Yet "whether
this is a revolution or not only really depends on the time frame," says
Simon Ellis, supply-chain futurist at Unilever, maker of such consumer
brands as Lipton, Slim-Fast, and Dove. "It can transform the way we do
business." Unilever was one of the initial Wal-Mart suppliers to tag
pallets currently being shipped to the retailer's Sanger, Texas,
distribution center and then on to seven local supercenters.
Bad karma.
But not all suppliers are so gung-ho.
"I sense a tremendous amount of negative energy out there right now,"
says Greg Gilbert, director of RFID solutions and strategies at
Manhattan Associates. For one thing, slapping radio tags on pallets at
distribution centers is hardly a dream come true for suppliers forced by
Wal-Mart to spend thousands if not millions of dollars on tags without
any immediate benefit. "And they're right if they're only looking at
RFID from a compliance standpoint rather than from the broader
perspective of what they can do [in the supply chain] with real-time
data."
The suppliers themselves are loath to
express such misgivings in public. But many are clearly doing little
more than slapping the tags on crates and shipping them--the bare
minimum necessary to keep Wal-Mart happy. According to consultancy
Incucomm, Wal-Mart's top suppliers have spent just under $500,000 each
to comply with the mandate--far less than the widely cited analyst
estimates of $1 million and up.
RFID analyst Christine Spivey Overby
of tech consultant Forrester points out that manufacturers don't
dedicate particular plants to a specific retailer. If a company is
making, say, toilet paper, it first runs a batch for Wal-Mart and then
Target and then Costco, etc. "They all come off the same line, and what
you would have to do is separate inventory for those with mandates and
those without," she says. What's more, any RFID infrastructure installed
now will most likely need to be ripped out when the next generation of
RFID tags comes along.
A recent poll of 90 companies
conducted by an RFID trade group found that fewer than 10 percent of
retailers and 40 percent of manufacturers had target dates for phasing
in RFID. Still, the RFID mandates are not going away--Wal-Mart wants its
top 200 suppliers geared up next year. "This is going to take some real
intellectual capital to implement," says Mike O'Shea, director of RFID
strategy at Kimberly-Clark, another Wal-Mart early adopter. "Don't
wait." O'Shea also says it is a mistake to delay implementation just
because the technology isn't mature. "If you were to wait for Intel to
come up with the definitive chip or Microsoft the definitive piece of
software, you would be missing out on a lot of opportunities." Not to
mention making Wal-Mart really mad.
[back to top]
Some doubt wisdom of
Wal-Mart campaign
By Elaine Walker
[back to top]
Knight Ridder Newspapers
Friday, January 14, 2005, 12:00 A.M. Pacific
MIAMI — Wal-Mart fought back yesterday
against critics of its labor practices, launching an unusual media blitz
touting the benefits the company offers to employees and the communities
where its stores are located.
With Chief Executive Lee Scott
appearing on "Good Morning America" and full-page ads running in more
than 100 major metropolitan newspapers, including The Seattle Times, the
company said it pays higher wages and offers better benefits than many
competitors. Wal-Mart has increasingly faced litigation on charges
ranging from discrimination against women to not paying employees for
the hours they worked.
"For too long, others have had free
rein to say things about our company that just aren't true," Scott said
in a statement. "Our associates are tired of it, and we've decided it's
time to draw our own line in the sand."
But instead of silencing critics,
Wal-Mart's decision to go on the offensive may reinvigorate debate about
the Arkansas company's place in the U.S. economy, said public-relations
experts and educators. Some question whether it was a good strategic
move for the world's largest retailer.
"I think it's going to boomerang,"
said professor Paul Levinson, chairman of the department of
communications and media studies at Fordham University in New York. "It
suggests to people that there's a problem and this shines a spotlight on
it. Most people just go to Wal-Mart and don't pay much attention to the
controversy. But now it could make people uncomfortable about shopping
there."
Wal-Mart has repeatedly been attacked
by union leaders and activists who say the company puts small retailers
out of business and creates low-wage jobs, which do nothing to improve
the local economies.
"Their operations have had a
devastating impact on the wages and benefits throughout the U.S.," said
Greg Denier, spokesman for the United Food and Commercial Workers (UFCW)
union, which has sought to unionize Wal-Mart employees. "When they pay
low wages and don't pay adequate benefits, everyone feels the impact."
As opposition mounted, Wal-Mart found
it increasingly difficult to open supercenters in states such as
California, which has turned into ground zero for the battle.
Mark Muro, senior policy analyst with
the Brookings Institution, thinks that Wal-Mart can be helpful in
revitalizing a rundown urban market but that for other communities,
these are not the type of jobs they should be seeking.
"These are lower-end, service jobs at
a time when communities of all sizes should be looking for more
permanent, higher-value jobs that pay better wages and provide true
family support," Muro said. "It's a legitimate concern that Wal-Mart has
been quite harmful in small-town America."
In the full-page ads titled "Wal-Mart
is working for everyone," the company sought to silence critics and tout
the benefits offered to its 1.2 million associates. It stationed
executives around the country, including Craig Herkert, the Miami-based
president and chief executive for the Americas/Wal-Mart International,
who spent the day at the chain's store in Hialeah Gardens, Fla. The
retailer also set up a Web site, walmartfacts.com.
Some benefits Wal-Mart highlighted:
• An average wage almost twice the
federal minimum of $5.15.
• Efforts to promote from within: 76
percent of store managers started in hourly jobs.
• Employee health coverage at costs
ranging from less than $40 to $155 a month.
• Availability of a
profit-sharing/401(k) plan, merchandise discounts, life insurance,
company stock and merchandise discounts.
• Opportunities for women: 60 percent
of Wal-Mart associates are female and more than 40 percent of store
managers.
Yamilet Pupo, 28, an employee at the
Wal-Mart Supercenter in Hialeah Gardens, said the company promoted her
to a manager of the cosmetics department after six months on the job.
"Wal-Mart is a really good place to
work because you have a lot of opportunity," said Pupo, who has been
with the company four years.
But union leaders dismissed the claims
in Wal-Mart's ads as "deceptive," saying most Wal-Mart employees can't
afford the health insurance the company offers and many live at or below
the poverty line. "This company is running away from its own record,"
said Denier, the UFCW spokesman.
Public-relations experts and
economists said that for Wal-Mart's campaign to improve the company's
image and reputation, it must be followed up with more changes.
"You can't make a silk purse out of a
sow's ear," said Jared Bernstein, senior economist with the Economic
Policy Institute in Washington, D.C. "A PR campaign isn't going to make
Wal-Mart look like a great place for low-wage workers. The downsides are
just too well-known."
[back to top]
Fighting Wal-Mart in
N.Y.C & Quebec
by Ken Nash & Mimi Rosenberg
[back to top]
Building Bridges Radio
13 Jan 2005
Fighting Wal-Mart in Quebec with Michael J.
Fraser, the National Director of UFCW Canada
Despite Walmart's anti-union campaign
and dirty tricks Wal-Mart workers in Quebec won a major victory when
they forced Wal-Mart to recognize their union - North America's only
unionized Wal-mart. They are currently in the midst of bargaining for
their first contract.
No To Rego Park Wal-Mart Store with
Brian McLaughlin, NYS Assemblyman, Queens & Pres., NYC Central Labor
Council,
Wal-Mart recently drew the ire of
unions, community groups and elected representatives in Queens after
news of the planned opening of a 135,000-sq.-foot store in the
retail-heavy Queens Center Mall area was leaked to newspapers, Wal-Mart
pays its workers rock bottom wages and relies on cheap labor to undercut
local retailers.
[back to top]
Wal-Mart Embarks
on Image-Boosting Campaign
Jan. 13, 2005
[back to top]
By: Chantal Todé Senior Editor
ctode@dmnews.com
The world's largest retailer wants to
improve its image with American consumers and is using newspaper
advertising, a new Web site and direct mail to accomplish its goal.
Wal-Mart, Bentonville, AR, announced a national advertising campaign
yesterday consisting of full-page ads appearing in 100 newspapers. The
ads are in the form of a letter from Wal-Mart CEO H. Lee Scott that
underscores the company's positive contributions to the U.S. economy.
"There are a lot of 'urban legends'
going around these days about Wal-Mart, but facts are facts. Wal-Mart is
good for consumers, good for communities and good for the U.S. economy,"
Scott said in a statement.
Scott was referring to such commonly
held beliefs as that Wal-Mart is bad for local businesses and that it
pays employees poorly.
The ad's headline reads: "Wal-Mart is
working for everyone. Some of our critics are working only for
themselves." It notes that Wal-Mart plans to create 100,000 jobs this
year, 74 percent of hourly associates work full-time and employee
benefits include healthcare insurance and a 401(k) plan.
Wal-Mart also launched a Web site
yesterday, walmartfacts.com, which highlights topics such as the
company's effect on individual communities and its working environment.
In a more targeted effort, Wal-Mart is
using a direct mail campaign to introduce itself to those it hopes will
be its new neighbors in two towns in Washington state, according to a
newspaper report last week. The retail giant has proposed building
supercenter stores in the towns of Tumwater and Yelm, which has caused
concern among locals about the effect on local businesses.
The direct mail pieces feature the
headline "Wal-Mart is a good neighbor" and include a comment card. They
began arriving in Yelm mailboxes last week and are expected to be sent
to Tumwater residents this week. The mailer highlights Wal-Mart's
competitive pricing and benefits it provides to a community, such as
sales tax revenue, jobs and medical benefits.
"We sent them out to provide
information on the benefits of our stores," Wal-Mart spokesman Eric
Berger told The Olympian. "And we want to get feedback and identify
supporters."
Chantal Todé covers catalog and retail
news and BTB marketing for DM News and DM News.com. To keep up with the
latest developments in these areas, subscribe to our daily and weekly
e-mail newsletters by visiting www.dmnews.com/newsletters
[back to top]
Wal-Mart Targets Poor
Communities
While Henry Ford
chose to pay his workers enough to afford his cars, Wal Mart's market is
in lower income shoppers and pays their workforce accordingly. How to
keep growing? Create more poverty.
Jan 11, 2005, 07:00 am PST
Contributed by Michael Dudley
Wal-Mart takes out ads in...local
paper[s] the same day the community's poorest citizens collect their
welfare checks. 'They are promoting themselves to low-income
people...That's who they lure. They don't lure the rich.... They
understand the economy of America. They know the haves and have-nots.
They don't put Wal-Mart in Piedmonts. They don't put Wal-Mart in those
high-end parts of the community. They plant themselves right in the
middle of Poorville.'"
[back to top]
Wal-Mart lumbers
towards $500B in sales
New industry report
says the retail behemoth could hit half-trillion dollar in sales by
2010.
January 10, 2005: 4:28 PM EST
[back to top]
By Parija Bhatnagar, CNN/Money staff writer
NEW YORK (CNN/Money) - Despite its
wobbly performance during the 2004 holiday shopping season where
consumers shunned Wal-Mart for being stingy with discounts, at least one
new industry report Monday says the retail behemoth is still on track to
hit a half-trillion dollar in sales by 2010.
In a report titled Wal-Mart 2010,
market research firm Retail Forward said the world's largest retailer
will top $500 billion in five years and will own 12 percent of all
retail sales in the United States.
"While the world waits for Wal-Mart to
collapse under its own weight, Wal-Mart waits for no one, demonstrating
a remarkable capacity to manage the retail lifecycle and keep right on
rolling," Sandy Skrovan, the report's author, said in a statement.
"Wal-Mart's strategy of innovation is
not about creating incremental change. It is about creating new
businesses that disrupt traditional businesses," she added.
Wal-Mart (Research) last year logged
annual sales of $256 billion.
Wal-Mart is the biggest retailer
across a growing number of categories. According to Retail Forward's
ShopperScape consumer survey, one-third of all U.S. household shoppers
visit a Wal-Mart store weekly. In fact, Wal-Mart boosts more than 100
million customers to its stores each week.
According to the Retail Forward
report, by 2010 the typical consumer products manufacturer could have
more than 35 percent of all its sales going through Wal-Mart.
More importantly, with its domestic
market fairly well saturated, a quarter of Wal-Mart's sales going
forward will come from its international operations, including new
markets for growth and new store formats, the report said.
Robert Brusca, chief economist and
retail analyst with FAO Economics, said he's not overly surprised by
Retail Forward's growth projections for Wal-Mart despite the retailer's
stumble over the holidays.
"Wal-Mart still has good prices for 11
months of the year. Consumers won't damn them for one slippage in
November," Brusca said. "But Wal-Mart has some fierce and desperate
competitors forming alliances."
Added Brusca,"As far as its
international strategy, in Japan and Germany Wal-Mart is still trying to
find the right way to apply its discount models."
[back to top]
Wal-Mart
wants to sell groceries in Citrus Heights
Kelly Johnson Staff Writer
[back to top]
In the debate over whether cities
should allow Wal-Mart to open jumbo stores that sell groceries on the
side, creating a competitive headache for supermarkets, one fact often
gets overlooked: Wal-Mart doesn't need its super-size format to sell
groceries.
That's playing out in Citrus Heights,
where the Arkansas retailer is seeking permission from the city to add
groceries to its planned Stock Ranch store.
That Wal-Mart would be a
standard-sized model of a bit less than 155,000 square feet, including
the garden area, on 11.6 acres on Auburn Boulevard between Van Maren
Lane and Sylvan Road. It isn't big enough for a Wal-Mart Supercenter,
the company's usual groceries format.
Wal-Mart Stores Inc. has put expanded
food sections in stores of standard size before. The two-story model in
Country Club Centre at Watt and El Camino avenues has one, as does
Wal-Mart's three-story store in Los Angeles, says spokesman Kevin
Loscotoff.
The chain wants to assign 30,000
square feet in the Citrus Heights store to groceries, while a
Supercenter devotes 50,000 to 55,000 square feet. Food sections with
20,000 square feet or less offer fewer choices overall, Loscotoff says.
In meetings, neighbors of the proposed
store have asked it to sell groceries, Wal-Mart says.
The project goes to City Council Jan.
12. It cleared the Planning Commission Dec. 9. With approvals, says
Citrus Heights community development director Janet Ruggiero,
construction should start in the spring.
The company has been considering the
site, part of the 129-acre Stock Ranch development that includes Costco,
for more than four years. It would be the city's first Wal-Mart.
Walgreen eyes Sunrise, other sites:
Elsewhere in Citrus Heights, Walgreen Co. is proposing to set up shop at
the southwestern corner of Sunrise Boulevard and Greenback Lane. It
would tear down a building vacated a few years ago by Montgomery Ward
Auto.
Walgreen, a retail pharmacy chain
based in Deerfield, Ill., would replace the old Ward's Auto with a
14,800-square-foot store. It would be open 24 hours and employ about 40
people, sell one-hour photo finishing, and offer an expanded section of
convenience and frozen food, spokeswoman Tiffani Bruce says.
It'll also have a drive-through
window.
The project, a joint effort by
developer John Saca and shopping-center owner Cordano Co., goes to the
Citrus Heights Planning Commission for design review in a couple of
months, Ruggiero says.
Elsewhere, Walgreen is considering a
store for the southeastern corner of Green Valley Highway and New
Airport Road in Auburn for early 2006; at the southwestern corner of
Bradshaw and Gerber roads in Sacramento, for 2007; and at the
southwestern corner of Power Inn and Florin roads, at a date to be
decided.
Walgreen operates 4,687 stores,
including 388 in California and 21 in Greater Sacramento. The company
opened 436 stores in the fiscal year that ended in August, and expects
to open about 450 this fiscal year. For fiscal 2004 it had net earnings
of $1.36 billion on sales of $37.5 billion -- the company's 30th
consecutive year of record sales and earnings.
Outdoor furnisher adds Natomas:
California Backyard is expanding to North Natomas. The chain is
scheduled in April to open in 12,700 square feet next to Kohl's in the
Park Place shopping center at Del Paso Road and Natomas Boulevard, says
founder Buzz Homsy.
California Backyard, based in
Roseville, found that many of its clients live in Natomas.
Dave Swanson of Colliers International
handled the lease. The retailer has four stores in Greater Sacramento
and two in Nevada. The newest one opened in Carson City in April 2003.
Asian markets, Italian look: Starting
in April, Steve Patterson expects to begin a long-awaited $4 million
renovation of his Zinfandel Square shopping center in Rancho Cordova.
He'll turn it into an Asian marketplace, and hopes the new quasi-Italian
architecture will help draw shoppers of all ethnicities.
Built 24 years ago, the
103,000-square-foot center, off Zinfandel Drive near Highway 50, has a
"real plain vanilla boxy look," as Patterson describes it. The redone
look will include a new facade, towers, columns, roof material, stucco,
lighting and parking lot. Work should wrap up late this fall.
Patterson hasn't been pursuing new
leases as he prepares for the rehab. It's currently half occupied, with
anchor Koreana Market in 30,000 square feet.
Koreana replaced Albertsons, which
closed in January 2003 because of poor performance. A Big Lots discount
store left last year. But a separately owned Mervyn's department store
next door is doing well, Patterson says.
Patterson owns nine shopping centers.
This would be his biggest remodel.
Contact Kelly Johnson at kjohnson@bizjournals.com.
[back to top]
Wal-Mart faces suit in
Massachusetts
Paul Grimaldi
[back to top]
Providence Journal, R.I.
Saturday, January 08, 2005
Jan. 8--A Massachusetts judge has
decided that corporate giant Wal-Mart will face a class-action lawsuit
for allegedly withholding pay and rest breaks from thousands of hourly
wage workers in the state.
Middlesex Superior Court Judge Ernest
B. Murphy issued an order Wednesday certifying the class-action status
of a lawsuit filed in 2001 by two Bay State employees of the
Bentonville, Ark.-based discount retailer.
The decision clears the way for more
than 55,000 past and present employees of Wal-Mart in Massachusetts to
go after money the company may have withheld from them since 1996. "The
court's rulings are important victories for Wal-Mart's employees, who
now have an opportunity to recover wrongfully withheld wages, and to put
an end to Wal-Mart's systemic employment abuses in the commonwealth,"
said Robert Bonsignore, the Medford, Mass., lawyer who is the workers'
local representative in the case.
The case of Crystal Salvas and Elaine
Polion, the Wal-Mart employees, is also being handled by two San
Francisco lawyers -- Carolyn Beasley Burton and Michael S. Christian, of
The Furth Firm.
The San Francisco lawyers said
managers at Wal-Mart's stores in Massachusetts routinely underpaid
hourly wage workers who failed to punch time cards at the end of their
shifts. In some instances, these employees were paid for only one minute
of the time they worked. Workers were also allegedly not given the meal
and rest breaks they were due.
A review of one year of Wal-Mart's
wage records allegedly turned up 7,000 instances of the company deleting
large blocks of time from its payroll records, the lawyers said.
"It's just a pervasive problem -- it's
a big practice," Beasley Burton said. "Wal-Mart routinely denied its
employees these basic benefits."
A Wal-Mart representative did not
return a phone call seeking comment.
The company faces lawsuits around the
country over its employment practices, including ones similar to the
Massachusetts case in New York and Washington state, where workers were
allegedly forced to work "off the clock." Those lawsuits claim that
Wal-Mart, the nation's largest employer, has systematically avoided
paying employees their full wages and locked workers inside stores until
managers inspect each department.
The class-action lawsuit certified
this week by Murphy is now scheduled for a Superior Court hearing in
September.
[back to top]
The Marines Bail Out Wal-Mart
Strategy Page
[back to top]
January 8, 2005
The American military has found a way
to avoid losing track of stuff that is in the long supply pipeline from
the United States to wherever the fighting is. But there's a twist to
this. Much has been made of the “peace dividend” from military
technology. One such event is taking place right now, and it’s pretty
much unnoticed, and it has to do with keeping track of stuff. RFID
(radio-frequency identification) has been in development for years, to
replace bar codes, the previous revolution in keeping track of stuff.
RFID uses small labels containing a cheap (less than a buck now,
eventually pennies each) electronic device that contains information
about what is inside whatever it is attached to. The RFID is written to
by a PC equipped with RFID writer hardware and software, or, in the
latest generation of RFID chips, via a wireless device. What makes it
all work is the ability of RFID to broadcast back when an electronic
RFID reader is within range (at least ten feet) of an RFID tag. The RFID
tag requires no power, it simply reflects back when hit with
electromagnetic energy from the RFID reader, sending the data placed on
the tag back as well. You then plug the RFID reader into a PC and
transmit the RFID data back to a central database that is updated. The
way the military uses this, anyone with a PC and a password can get on
the Internet and access the database to see where there stuff was the
last time someone can by with an RFID reader. Unlike bar codes, which
have to be visible to the reader, you can have a container full of
individual items, each with its own RFID tag, that can be read when the
RFID reader goes by. Some readers can also write to tags, and some
readers have a range of up to a hundred feet. There are several
generations of RFID equipment in use at the moment.
There’s a problem, though. RFID is
new, and companies are slow to commit to this new, expensive (if used on
a large scale) technology. Wal-Mart, the largest retailer in the world,
and one of the largest users of information technology, is going into
RFID in a big way, and is encountering resistance from its thousands of
suppliers. There are so many problems that can be encountered with a new
technology. Commercial firms are waiting for someone else to go first.
So this year, the U.S. Marine Corps went out and started using RFID. It
distributed 600 RFID readers to its world wide network of bases and
attached RFID tags to stuff it was sending overseas, especially to
places like Afghanistan and Iraq. The marines encountered some problems,
but nothing major. The troops love it. When they need to find out where
some vital bit of supplies are (a spare part, new equipment, whatever),
they just get on the Internet and check the status of the item. When it
arrives, it will be a lot easier to find. The marine experience is being
closely observed by commercial firms, and will be learned from. Another
peace dividend.
[back to top]
Wal-Mart lawsuit certified
Diane E. Lewis
[back to top]
Boston Globe
January 8, 2005
A Middlesex Superior Court judge in
Cambridge has certified a class-action lawsuit filed against Wal-Mart
Corp. by workers at its North Attleborough store. The order by Judge
Ernest B. Murphy allows more than 55,000 workers nationwide to seek
redress as a group, according to San Francisco lawyer Carolyn Beasley
Burton, who represents the plaintiffs. The lawsuit alleges that Wal-Mart
managers deleted hours from workers' payroll records, and did not
provide meal and rest breaks. The suit is among a flurry of legal
complaints brought against Wal-Mart in recent years. Wal-Mart spokesman
Gus Whitcomb said the ruling does not address the merits of the case.
Whitcomb said the court ruling was conditional, and depends on the scope
of the evidence introduced by employees. "There is no determination
whatsoever that Wal-Mart or anyone affiliated with Wal-Mart has engaged
in any unlawful practices," he said.
[back to top]
Wal-Mart may face
heightened scrutiny
City Council weighs
revising the permit process for superstore
By Terri Hardy
[back to top]
Bee Staff Writer
Friday, January 7, 2005
The Sacramento City Council is
considering an ordinance that would give it more ammunition to fight a
Wal-Mart in Downtown Plaza, along with other superstores proposed for
the city. Just two weeks ago, the owners of the shopping mall filed an
application to refurbish the structure to include an unnamed, two-story
anchor tenant. The project also would include a larger, state-of-the-art
theater complex, more retail space and an expanded food court, according
to city planners.
Officials for Westfield Corp. Inc.,
the owners of the Downtown Plaza, have said they would like to add a
Wal-Mart to the mall. The idea has gotten a cold reception from some
city leaders and community members, who've said they would prefer a more
unusual or upscale addition to the plaza.
Westfield officials could not be
reached Thursday for further details about their application to remodel
the mall.
City Councilman Steve Cohn said
Thursday that new permitting provisions now under consideration would
likely apply to a potential Wal-Mart at the plaza and could provide the
council with more authority when considering the plan.
"A lot of people have talked to me
about this Wal-Mart proposal, wondering if we are going to have anything
to say on the matter," Cohn said. "The answer is yes, we are."
Already in place are city regulations
that require large stores - over 75,000 square feet in the downtown
Central Business District - to gain special permits to operate. Some
land uses are allowed by right, while others require the city to
evaluate the project. Restrictions and conditions can be imposed, said
city planner Joy Patterson.
The council's law and legislation
committee voted Thursday to send additional permitting procedures for
superstores to the entire City Council for approval.
Key in the ordinance is a provision
that requires a fiscal analysis of the project, including tax revenue
and effects on other businesses.
Westfield, Wal-Mart and Target store
representatives told committee members Thursday that they oppose or have
concerns about the proposed ordinance.
Miriam Montesinos, a San Francisco
attorney representing Wal-Mart, noted the draft ordinance's description
of stores that are 90,000 square feet or larger that use 20 percent of
the floor space to sell non-taxable merchandise, such as groceries. It
excludes wholesale and membership stores.
"What are the city's true concerns
here?" Montesinos said. "Why pick 90,000, why pick 20 percent? ... It's
pick and choose, here and there."
Ed Quinn, a local attorney
representing Westfield, said the company had yet to formulate a position
on the ordinance. However, he said that after an initial read, "We don't
think this is a good direction; it's not in the interest of property
owners and the public."
Dave Butler, a senior vice president
of the Sacramento Metropolitan Chamber of Commerce, told the council
committee it appeared the ordinance "was a larger movement supported by
the union sector." Wal-Mart, he said, does not use union employees.
Independent grocers and labor leaders
supported the overall concept of the ordinance, saying superstores can
be devastating to small businesses and local economies. "We've seen this
pattern of superstores driving out mom and pop (stores)," said Bill
Camp, executive secretary of the Sacramento Central Labor Council.
Councilwoman Sandy Sheedy, who pushed
for the ordinance and is a strong supporter of labor, said she began
considering the measure early last year - long before Westfield was
publicly considering a Wal-Mart - and that it's important for the
council to consider the financial impacts of any superstore project.
The city's Patterson said planners
need more information on Westfield's particular proposal. Its
application shows the new anchor store placed somewhere between the
mall's two Macy's stores.
Total retail space would be increased
by more than 78,000 square feet throughout the mall.
Also, Westfield's application proposes
a 3,800-seat, state-of-the-art theater complex. One possible location
would be a third level atop the new anchor store. The other choice would
be constructing a third level above the existing Hard Rock Cafe, a
locale favored by city officials because of the increased foot traffic
it would provide to the struggling K Street Mall.
Westfield has said they are willing to
build atop the Hard Rock but will need a city subsidy of $5 million to
pay for the additional engineering needed for that project.
[back to top]
God and
Wal-Mart forced to get along in Guelph
'Big box
spirituality': Jesuits lose fight against 'the world's largest retailer'
Peter Kuitenbrouwer
[back to top]
National Post
Friday, January 07, 2005
GUELPH - For close to 10 years this
picturesque university city, known for the spires of the stone church on
the hill that presides over the bustle, has kept out Wal-Mart.
It has been a fierce battle,
stretching through three mayors, costing the city more than $1-million
in legal fees, and fought variously in the press, in city hall and in
appeal boards and courts. In 2003, it became the central issue in the
race for the mayor's chair.
Throughout, many in Guelph's thriving
downtown, with its cafes, book stores and specialty food shops housed in
striking stone buildings, have maintained that their city is different.
Guelph, they say, should seek through planning to minimize the suburban
subdivisions and endless, identical malls that have come to characterize
much of urban Canada.
"When people go to historic cities,
they don't go, 'Hey, look at all the big boxes on the ring road,' " says
John Allan, chairman of the Downtown Board of Management and owner of a
busy pawn shop in downtown Guelph. "They come to the heart of the city,
the beautiful architecture."
Wal-Mart tried to buy its way in,
offering one merchant $1-million in improvements to downtown, provided
downtown supported Wal-Mart's plan. But Mr. Allan's group of 460
merchants said no, arguing that Wal-Mart wants the wrong spot, between
the Catholic and Protestant cemeteries in the north end, far from
Guelph's new homes. They foresee a new, unplanned regional shopping
node. Merchants teamed up with a grassroots group, Residents for
Sustainable Development, led by tenacious environmentalist Ben Bennett.
Joining them were the Jesuit Fathers of Upper Canada, owners of a
240-hectare property next to Wal-Mart's chosen site.
"Consumerism is the cultural myth that
the human spirit can find personal well-being, social fulfillment and
integration through non-essential, conspicuous consumption," Reverend
Jim Profit, who heads Guelph's Jesuits, told the Ontario Municipal Board
at a hearing last summer. "The big box spirituality defining meaning and
value in possessions is incompatible with the Jesuit spirituality
defining meaning and value in seeking the divine in all things."
But now it looks like God and Wal-Mart
may have to learn to get along in Guelph.
This week, after a seven-year hearing
that Bob Boxma, a member of the Ontario Municipal Board, called "the
biggest challenge the OMB has faced," Mr. Boxma ruled that Wal-Mart can
build.
"[This] is an appropriate location for
a proposed Wal-Mart store; there is a need in the north end of Guelph
now for such a store to be built," reads the ruling. "The Jesuits have
the right to hold their opinions and perceptions of what Wal-Mart
represents. Those aversions, perceptions and notions cannot dictate land
use decisions."
Wal-Mart was reluctant to talk for
this story. Andrew Pelletier, the company's spokesman in Canada,
explains: "I apologize if we appear to be a little gun-shy. How are we
going to win the debate in the news media? The Jesuits v. the world's
largest retailer. You're all going to call us Goliath. But we've been
working with the community as much as we know how."
In 1995, the City of Guelph received
an application for a zoning change to permit a retail development
anchored by a Wal-Mart at Woodlawn Road and Woolwich Street. Two years
later, the city said no. In 1998, Wal-Mart appealed to the OMB, a
provincial body with power to overturn local decisions.
"When we appealed the decision we were
in possession of a 10,000-signature petition from people who wanted
Wal-Mart," Mr. Pelletier says. "Believe it or not, there are times when
city council decisions are not exactly in sync with what the grassroots
of the people are thinking."
In 2001, Guelph council, under a new
mayor, once again rejected Wal-Mart. Then in 2003, a third mayor, Kate
Quarrie -- elected on a pro Wal-Mart platform -- changed the course and
council voted to approve Wal-Mart. That vote proved key in helping
Wal-Mart win. Mayor Quarrie did not return repeated calls from the Post.
Sipping coffee this week at Diana
Downtown in Guelph, Mr. Bennett says his group has not given up. "Who
should run the town?" he asks. "The people or some corporation down in
Arkansas?"
But not everyone agrees. On the
street, an older man in a suit stops Mr. Bennett. It is Douglas Bridge,
who owns much of downtown Guelph.
"So it's all over with Wal-Mart, eh?"
Mr. Bridge says.
"We can still appeal," says Mr.
Bennett.
Mr. Bridge acknowledges that downtown
Guelph has lost much of its sparkle since a regional mall opened. But he
says downtown has already adapted, moving into specialty shops, and
Wal-Mart can't do further damage. "I think the people are going out of
town to shop," he says. "I know there's a benefit to Wal-Mart coming. I
know families will probably be shopping there for clothes for their
children."
Marcel van Oort, a student at the
University of Guelph, says, "I shop locally because I don't have a car.
There are a few things I would definitely go to Wal-Mart for because
they have the best price. Like last year [when he had a car] I needed a
desk and chair for my computer. I got them in Wal-Mart in Kitchener: $25
for the desk and $30 for the chair."
Uptown at the Ignatius Jesuit Centre,
just north of where Wal-Mart would go, Rev. Profit is defiant. The
centre, in Guelph since 1913, has evolved into a place for spiritual
retreats and an organic farm with 100 beef cattle and workers who
cultivate five acres of vegetables for local supper tables. The Jesuits
will stay put, he vows.
"The support we have received has been
really affirmative of what we do here and a reason to stay."
Those opposing the Wal-Mart store have
until next week to decide whether to appeal.
Wal-Mart says the store will open in
early 2006.
[back to top]
The Great Wal-Mart of China
By Paul Wilson
[back to top]
Online Journal Contributing Writer
January 7, 2004
A smiley-face icon slashes prices . .
. Families on a tight budget get everything they need all in one store .
. . Seniors find purpose again as they greet customers . . . Welcome to
the magic that is Wal-Mart.
I have never set foot in one and I
never will.
President Clinton's dream of an open,
worldwide market for American made goods has turned into a nightmare of
corporate greed and control that makes George Orwell's "1984" look naive
by comparison. Is it a coincidence that this is happening on George
Dubya's watch? I think not.
It is possible that Bill Clinton,
himself, was naive when he brought NAFTA (North American Free Trade
Agreement) to life. But could he have foreseen the danger waiting to get
its foot in the door?
It was a simple idea: To bring
fairness in trade to American manufacturers by balancing tariffs on
imported and exported goods. With a level playing field, we could
compete fairly in foreign markets. This would generate more demand for
U.S. products which, in turn, would create more jobs. Sounds great,
right?
Unfortunately, when the floodgates
opened, we found that the current was flowing in the wrong direction. It
flooded our marketplace with products from such places as Malaysia,
Japan and China.
As a country that consumes far more
than it produces, America's demand for these cheaper, imported products
grew as our production diminished.
No one saw this more than Wal-Mart.
An already-growing chain of low-end
department stores to rival K-Mart and Target, Wal-Mart took advantage of
the burgeoning China market by doing something that no retailer had done
before. They summoned all of their manufacturers and suppliers,
announcing to each company the price that they would pay for their
products . . . Take it or leave it.
Companies that by this time were
dependent on Wal-Mart for a majority of their sales.
Companies like Rubbermaid.
Nearly wiped out by Wal-Mart's
price-setting demands, Rubbermaid, a proud, time-honored American
company faced certain extinction.
But Wal-Mart, ever the supporter of
the American company (remember that slogan? You don't hear it anymore),
came to the rescue with a solution: Move your company to China.
Come join us here. We've already set
up shop. Plenty of room.
No unions. No workers' compensation.
No striking for better working conditions. Best of all, almost no wages.
So, Rubbermaid and hundreds of other
companies closed their U.S. factories, distribution centers and
corporate headquarters and moved to the land of cheap labor. Some went
eagerly, dollar signs in their eyes. Others simply had no choice.
While I don't blame the Bush
administration directly for the mass exodus of American companies, I do
see them turning a blind eye to it (Wal-Mart was a major contributor to
their election campaign). And they have certainly done nothing to
improve the environment that is causing this problem.
While Wal-Mart controls not only the
prices of what you buy but the content, as well, our leaders gush about
the low unemployment rate. What they don't say is how few of these jobs
are rewarding, or pay enough to live on the "Wal-Mart-free" side of
town.
In our present world economy, the only
way that the U.S. can compete is to emulate our Asian competitors. This
means lower wages and the end of unions (something that the GOP has
lusted after for a long time . . . Hmmm).
In a kind of symbiotic relationship,
Wal-Mart and Bush have created a vicious circle. The more the economy
worsens, the more people will be forced to shop at Wal-Mart; And the
more people shop at Wal-Mart, the more the economy will worsen.
Welcome to Wal-Mart.
Aspirin? Aisle nineteen.
[back to top]
Community coalition denounces plans for Queens Wal-Mart
By SAM DOLNICK
[back to top]
Associated Press Writer
January 6, 2005, 5:50 PM EST
NEW YORK -- A coalition of labor
leaders, small businesses and elected officials gathered Thursday at
City Hall to denounce Wal-Mart's plan to build a store in Queens, its
first in the city.
They accused Wal-Mart, the nation's
largest retailer, of a litany of sins, including labor violations,
unfair business practices and driving local competitors out of business.
Wal-Mart announced last month it was
planning to build a 135,000-square-foot store in Rego Park in a parking
lot near Queens Boulevard. No plans have been finalized.
In testimony in front of the City
Council's Economic Development Committee, Democratic Queens Assemblyman
Brian McLaughlin, president of the New York City Central Labor Council,
called for a moratorium on all big-box stores like Wal-Mart until the
City Council can "come up with a smart strategy that examines the impact
on other jobs."
Democratic City Councilwoman Letitia
James, a member of the Economic Development Committee, said she supports
the moratorium and believes there's a consensus among City Council
members to institute one. She said the health care plan for Wal-Mart's
employees is inadequate, it's anti-union stance is unfair and its pay
falls beneath competitors' standards.
Wal-Mart might not be a good match for
New York, said Democratic City Councilwoman Helen Sears, who represents
the Queens district Wal-Mart is eyeing.
"New York City is not Main Street,
Idaho Falls, Idaho," she said.
Sears said she told Wal-Mart officials
during a recent meeting, "If you want to come into the Big Apple, you
have to make some big changes."
Wal-Mart said in a statement it offers
an average of $10.38 per hour to employees in metropolitan areas of the
United States. The current minimum wage in New York is $6 an hour and
will be raised to $7.15 in 2007.
No Wal-Mart representative attended
the City Council meeting, but company spokeswoman Mia T. Masten prepared
a letter for the meeting that said, "We believe that Wal-Mart would be
an extraordinary asset to the local economy."
Each Wal-Mart store opened in New
York, the letter said, would create 300 to 350 jobs, which would be
filled largely from the local community, and would generate more than $5
million in property and sales tax revenue for the city and state.
Masten also promised that wages in
these stores would be competitive with similar retailers.
New York has about 20 big-box stores,
ranging from 60,000 square feet to 130,000 square feet. They include
stores for Home Depot Inc., Target Corp. and Costco Wholesale Corp.,
among others.
Republican Mayor Michael Bloomberg,
speaking at a separate event, said a moratorium on big-box stores was a
bad idea.
"You can't sit there and just say
these big stores should not be allowed to be built in this city," he
said. "We should not be in a position of saying we don't want anybody to
come here and open a store."
Wal-Mart Stores Inc., based in
Bentonville, Ark., sells everything from groceries to books to clothing,
and its low prices have made it extremely successful.
Copyright © 2005, The Associated Press
[back to top]
Down and Out in Discount
America
by LIZA FEATHERSTONE
[back to top]
[from the January 3, 2005 issue]
On the day after Thanksgiving, the
biggest shopping day of the year, Wal-Mart's many progressive
critics--not to mention its business competitors--finally enjoyed a bit
of schadenfreude when the retailer had to admit to "disappointing"
sales. The problem was quickly revealed: Wal-Mart hadn't been
discounting aggressively enough. Without low prices, Wal-Mart just isn't
Wal-Mart.
That's not a mistake the big-box
behemoth is likely to make again. Wal-Mart knows its customers, and it
knows how badly they need the discounts. Like Wal-Mart's workers, its
customers are overwhelmingly female, and struggling to make ends meet.
Betty Dukes, the lead plaintiff in Dukes v. Wal-Mart, the landmark
sex-discrimination case against the company, points out that Wal-Mart
takes out ads in her local paper the same day the community's poorest
citizens collect their welfare checks. "They are promoting themselves to
low-income people," she says. "That's who they lure. They don't lure the
rich.... They understand the economy of America. They know the haves and
have-nots. They don't put Wal-Mart in Piedmonts. They don't put Wal-Mart
in those high-end parts of the community. They plant themselves right in
the middle of Poorville."
Betty Dukes is right. A 2000 study by
Andrew Franklin, then an economist at the University of Connecticut,
showed that Wal-Mart operated primarily in poor and working-class
communities, finding, in the bone-dry language of his discipline, "a
significant negative relationship between median household income and
Wal-Mart's presence in the market." Although fancy retailers noted with
chagrin during the 2001 recession that absolutely everybody shops at Wal-Mart--"Even
people with $100,000 incomes now shop at Wal-Mart," a PR flack for one
upscale mall fumed--the Bloomingdale's set is not the discounter's
primary market, and probably never will be. Only 6 percent of Wal-Mart
shoppers have annual family incomes of more than $100,000. A 2003 study
found that 23 percent of Wal-Mart Supercenter customers live on incomes
of less than $25,000 a year. More than 20 percent of Wal-Mart shoppers
have no bank account, long considered a sign of dire poverty. And while
almost half of Wal-Mart Supercenter customers are blue-collar workers
and their families, 20 percent are unemployed or elderly.
Al Zack, who until his retirement in
2004 was the United Food and Commercial Workers' vice president for
strategic programs, observes that appealing to the poor was "Sam
Walton's real genius. He figured out how to make money off of poverty.
He located his first stores in poor rural areas and discovered a real
market. The only problem with the business model is that it really needs
to create more poverty to grow." That problem is cleverly solved by
creating more bad jobs worldwide. In a chilling reversal of Henry Ford's
strategy, which was to pay his workers amply so they could buy Ford
cars, Wal-Mart's stingy compensation policies--workers make, on average,
just over $8 an hour, and if they want health insurance, they must pay
more than a third of the premium--contribute to an economy in which,
increasingly, workers can only afford to shop at Wal-Mart.
To make this model work, Wal-Mart must
keep labor costs down. It does this by making corporate crime an
integral part of its business strategy. Wal-Mart routinely violates laws
protecting workers' organizing rights (workers have even been fired for
union activity). It is a repeat offender on overtime laws; in more than
thirty states, workers have brought wage-and-hour class-action suits
against the retailer. In some cases, workers say, managers encouraged
them to clock out and keep working; in others, managers locked the doors
and would not let employees go home at the end of their shifts. And it's
often women who suffer most from Wal-Mart's labor practices. Dukes v.
Wal-Mart, which is the largest civil rights class-action suit in
history, charges the company with systematically discriminating against
women in pay and promotions [see Featherstone, "Wal-Mart Values: Selling
Women Short," December 16, 2002].
Solidarity Across the Checkout Counter
Given the poverty they have in common,
it makes sense that Wal-Mart's workers often express a strong feeling of
solidarity with the shoppers. Wal-Mart workers tend to be aware that the
customers' circumstances are similar to their own, and to identify with
them. Some complain about rude customers, but most seem to genuinely
enjoy the shoppers.
One longtime department manager in
Ohio cheerfully recalls her successful job interview at Wal-Mart.
Because of her weight, she told her interviewers, she'd be better able
to help the customer. "I told them I wanted to work in the ladies
department because I'm a heavy girl." She understands the frustrations
of the large shopper, she told them: "'You know, you go into Lane Bryant
and some skinny girl is trying to sell you clothes.' They laughed at
that and said, 'You get a second interview!'"
One plaintiff in the Dukes lawsuit,
Cleo Page, who no longer works at Wal-Mart, says she was a great
customer service manager because "I knew how people feel when they shop,
so I was really empathetic."
Many Wal-Mart workers say they began
working at their local Wal-Mart because they shopped there. "I was
practically born in Wal-Mart," says Alyssa Warrick, a former employee
now attending Truman State University in Missouri. "My mom is obsessed
with shopping.... I thought it would be pretty easy since I knew where
most of the stuff was." Most assumed they would love working at
Wal-Mart. "I always loved shopping there," enthuses Dukes plaintiff Dee
Gunter. "That's why I wanted to work for 'em."
Shopping is traditionally a world of
intense female communication and bonding, and women have long excelled
in retail sales in part because of the identification between clerk and
shopper. Page, who still shops at Wal-Mart, is now a lingerie saleswoman
at Mervyn's (owned by Target). "I do enjoy retail," she says. "I like
feeling needed and I like helping people, especially women."
Betty Dukes says, "I strive to give
Wal-Mart customers one hundred percent of my abilities." This sentiment
was repeated by numerous other Wal-Mart workers, always with heartfelt
sincerity. Betty Hamilton, a 61-year-old clerk in a Las Vegas Sam's
Club, won her store's customer service award last year. She is very
knowledgeable about jewelry, her favorite department, and proud of it.
Hamilton resents her employer--she complains about sexual harassment and
discrimination, and feels she has been penalized on the job for her
union sympathies--but remains deeply devoted to her customers. She
enjoys imparting her knowledge to shoppers so "they can walk out of
there and feel like they know something." Like Page, Hamilton feels she
is helping people. "It makes me so happy when I sell something that I
know is an extraordinarily good buy," she says. "I feel like I've done
somebody a really good favor."
The enthusiasm of these women for
their jobs, despite the workplace indignities many of them have faced,
should not assure anybody that the company's abuses don't matter. In
fact, it should underscore the tremendous debt Wal-Mart owes women: This
company has built its vast profits not only on women's drudgery but also
on their joy, creativity and genuine care for the customer.
Why Boycotts Don't Always Work
Will consumers return that solidarity
and punish Wal-Mart for discriminating against women? Do customers care
about workers as much as workers care about them? Some women's groups,
like the National Organization for Women and Code Pink, have been hoping
that they do, and have encouraged the public not to shop at Wal-Mart.
While this tactic could be fruitful in some community battles, it's
unlikely to catch on nationwide. A customer saves 20-25 percent by
buying groceries at Wal-Mart rather than from a competitor, according to
retail analysts, and poor women need those savings more than anyone.
That's why many women welcome the new
Wal-Marts in their communities. The Winona (Minnesota) Post extensively
covered a controversy over whether to allow a Wal-Mart Supercenter into
the small town; the letters to the editor in response offer a window
into the female customer's loyalty to Wal-Mart. Though the paper devoted
substantial space to the sex discrimination case, the readers who most
vehemently defended the retailer were female. From the nearby town of
Rollingstone, Cindy Kay wrote that she needed the new Wal-Mart because
the local stores didn't carry large-enough sizes. She denounced the
local anti-Wal-Mart campaign as a plot by rich and thin elites: "I'm
glad those people can fit into and afford such clothes. I can barely
afford Shopko and Target!"
A week later, Carolyn Goree, a
preschool teacher also hoping for a Winona Wal-Mart, wrote in a letter
to the Post editor that when she shops at most stores, $200 fills only a
bag or two, but at Wal-Mart, "I come out with a cart full top and
bottom. How great that feels." Lacking a local Wal-Mart, Goree drives
over the Wisconsin border to get her fix. She was incensed by an earlier
article's lament that some workers make only $15,000 yearly. "Come on!"
Goree objected. "Is $15,000 really that bad of a yearly income? I'm a
single mom and when working out of my home, I made $12,000 tops and that
was with child support. I too work, pay for a mortgage, lights, food,
everything to live. Everything in life is a choice.... I am for the
little man/woman--I'm one of them. So I say stand up and get a
Wal-Mart."
Sara Jennings, a disabled Winona
reader living on a total of $8,000, heartily concurred. After paying her
rent, phone, electric and cable bills, Jennings can barely afford to
treat herself to McDonald's. Of a recent trip to the LaCrosse,
Wisconsin, Wal-Mart, she raved, "Oh boy, what a great treat. Lower
prices and a good quality of clothes to choose from. It was like heaven
for me." She, too, strongly defended the workers' $15,000 yearly income:
"Boy, now that is a lot of money. I could live with that." She closed
with a plea to the readers: "I'm sure you all make a lot more than I.
And I'm sure I speak for a lot of seniors and very-low-income people. We
need this Wal-Mart. There's nothing downtown."
From Consumers to Workers and Citizens
It is crucial that Wal-Mart's liberal
and progressive critics make use of the growing public indignation at
the company over sex discrimination, low pay and other workers' rights
issues, but it is equally crucial to do this in ways that remind people
that their power does not stop at their shopping dollars. It's admirable
to drive across town and pay more for toilet paper to avoid shopping at
Wal-Mart, but such a gesture is, unfortunately, not enough. As long as
people identify themselves as consumers and nothing more, Wal-Mart wins.
The invention of the "consumer"
identity has been an important part of a long process of eroding
workers' power, and it's one reason working people now have so little
power against business. According to the social historian Stuart Ewen,
in the early years of mass production, the late nineteenth and early
twentieth centuries, modernizing capitalism sought to turn people who
thought of themselves primarily as "workers" into "consumers." Business
elites wanted people to dream not of satisfying work and egalitarian
societies--as many did at that time--but of the beautiful things they
could buy with their paychecks.
Business was quite successful in this
project, which influenced much early advertising and continued
throughout the twentieth century. In addition to replacing the "worker,"
the "consumer" has also effectively displaced the citizen. That's why,
when most Americans hear about the Wal-Mart's worker-rights abuses,
their first reaction is to feel guilty about shopping at the store. A
tiny minority will respond by shopping elsewhere--and only a handful
will take any further action. A worker might call her union and organize
a picket. A citizen might write to her congressman or local newspaper,
or galvanize her church and knitting circle to visit local management. A
consumer makes an isolated, politically slight decision: to shop or not
to shop. Most of the time, Wal-Mart has her exactly where it wants her,
because the intelligent choice for anyone thinking as a consumer is not
to make a political statement but to seek the best bargain and the
greatest convenience.
To effectively battle corporate
criminals like Wal-Mart, the public must be engaged as citizens, not
merely as shoppers. What kind of politics could encourage that? It's not
clear that our present political parties are up to the job. Unlike so
many horrible things, Wal-Mart cannot be blamed on George W. Bush. The
Arkansas-based company prospered under the state's native son Bill
Clinton when he was governor and President. Sam Walton and his wife,
Helen, were close to the Clintons, and for several years Hillary
Clinton, whose law firm represented Wal-Mart, served on the company's
board of directors. Bill Clinton's "welfare reform" has provided
Wal-Mart with a ready workforce of women who have no choice but to
accept its poverty wages and discriminatory policies.
Still, a handful of Democratic
politicians stood up to the retailer. California Assemblywoman Sally
Lieber, who represents the 22nd Assembly District and is a former mayor
of Mountain View, was outraged when she learned about the sex
discrimination charges in Dukes v. Wal-Mart, and she smelled blood when,
tipped off by dissatisfied workers, her office discovered that Wal-Mart
was encouraging its workers to apply for public assistance, "in the
middle of the worst state budget crisis in history!" California had a
$38 billion deficit at the time, and Lieber was enraged that taxpayers
would be subsidizing Wal-Mart's low wages, bringing new meaning to the
term "corporate welfare."
Lieber was angry, too, that Wal-Mart's
welfare dependence made it nearly impossible for responsible employers
to compete with the retail giant. It was as if taxpayers were
unknowingly funding a massive plunge to the bottom in wages and
benefits--quite possibly their own. She held a press conference in July
2003, to expose Wal-Mart's welfare scam. The Wal-Mart
documents--instructions explaining how to apply for food stamps, Medi-Cal
(the state's healthcare assistance program) and other forms of
welfare--were blown up on posterboard and displayed. The morning of the
press conference, a Wal-Mart worker who wouldn't give her name for fear
of being fired snuck into Lieber's office. "I just wanted to say, right
on!" she told the assemblywoman.
Wal-Mart spokespeople have denied that
the company encourages employees to collect public assistance, but the
documents speak for themselves. They bear the Wal-Mart logo, and one is
labeled "Wal-Mart: Instructions for Associates." Both documents instruct
employees in procedures for applying to "Social Service Agencies." Most
Wal-Mart workers I've interviewed had co-workers who worked full time
for the company and received public assistance, and some had been in
that situation themselves. Public assistance is very clearly part of the
retailer's cost-cutting strategy. (It's ironic that a company so
dependent on the public dole supports so many right-wing politicians
who'd like to dismantle the welfare state.)
Lieber, a strong supporter of the
social safety net who is now assistant speaker pro tempore of the
California Assembly, last year passed a bill that would require large
and mid-sized corporations that fail to provide decent, affordable
health insurance to reimburse local governments for the cost of
providing public assistance for those workers. When the bill passed, its
opponents decided to kill it by bringing it to a statewide referendum.
Wal-Mart, which just began opening Supercenters in California this year,
mobilized its resources to revoke the law on election day this November,
even while executives denied that any of their employees depended on
public assistance.
Citizens should pressure other
politicians to speak out against Wal-Mart's abuses and craft policy
solutions. But the complicity of both parties in Wal-Mart's power over
workers points to the need for a politics that squarely challenges
corporate greed and takes the side of ordinary people. That kind of
politics seems, at present, strongest at the local level.
Earlier this year, labor and community
groups in Chicago prevented Wal-Mart from opening a store on the city's
South Side, in part by pushing through an ordinance that would have
forced the retailer to pay Chicago workers a living wage. In Hartford,
Connecticut, labor and community advocates just won passage of an
ordinance protecting their free speech rights on the grounds of the new
Wal-Mart Supercenter, which is being built on city property. Similar
battles are raging nationwide, but Wal-Mart's opponents don't usually
act with as much coordination as Wal-Mart does, and they lack the retail
behemoth's deep pockets.
With this in mind, SEIU president Andy
Stern has recently been calling attention to the need for better
coordination--and funding--of labor and community anti-Wal-Mart efforts.
Stern has proposed that the AFL-CIO allocate $25 million of its
royalties from purchases on its Union Plus credit card toward fighting
Wal-Mart and the "Wal-Martization" of American jobs [see Featherstone,
"Will Labor Take the Wal-Mart Challenge?" June 28].
Such efforts are essential not just
because Wal-Mart is a grave threat to unionized workers' jobs (which it
is) but because it threatens all American ideals that are at odds with
profit--ideals such as justice, equality and fairness. Wal-Mart would
not have so much power if we had stronger labor laws, and if we required
employers to pay a living wage. The company knows that, and it hires
lobbyists in Washington to vigorously fight any effort at such
reforms--indeed, Wal-Mart has recently beefed up this political
infrastructure substantially, and it's likely that its presence in
Washington will only grow more conspicuous.
The situation won't change until a
movement comes together and builds the kind of social and political
power for workers and citizens that can balance that of Wal-Mart. This
is not impossible: In Germany, unions are powerful enough to force
Wal-Mart to play by their rules. American citizens will have to ask
themselves what kind of world they want to live in. That's what prompted
Gretchen Adams, a former Wal-Mart manager, to join the effort to
unionize Wal-Mart. She's deeply troubled by the company's effect on the
economy as a whole and the example it sets for other employers. "What
about our working-class people?" she asks. "I don't want to live in a
Third World country." Working people, she says, should be able to afford
"a new car, a house. You shouldn't have to leave the car on the lawn
because you can't afford that $45 part."
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Follydays: Finding the anti-Wal-Mart
By Mitch Ratcliffe
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January 03, 2005
The hoped-for surge in consumer
spending didn’t show up in many retailers’ cash registers this holiday
season, as spending went down market, mainly to Wal-Mart. This has
significant impact on technology marketers and hints at where the future
of retailing will find a rebirth.
Wal-Mart’s technology selection is
lagging-edge, far down the adoption curve where the margin has been
virtually wiped out of most products. You’d be hard-pressed to find a
computer in the store for more than $700. Game systems are priced
comparably with other retailers, but the margin in that business lies in
selling titles and that’s a market where even Wal-Mart can’t cut prices
for hot new games; however, two of its online top-five bestselling game
titles are two-for packages of older, cheaper games. In the stores,
you’ll find bins of older games picked over by bargain hunters. Its
downloadable music service is incompatible with the market-leading Apple
iPod and the cost of a digital camera is just about the same everywhere.
In other words, Wal-Mart offers
nothing in the way of differentiation, relying entirely on price to make
a sale. Oh, and friendly greeters are paid slave wages; that’s a nice
touch.
Wal-Mart said that despite a generally
lackluster holiday retail season it will turn in approximately 3 percent
year-over-year growth. Meanwhile, Amazon.com and other online-only
retailers experienced record holiday traffic and sales that were 24
percent higher than a year ago, confirming that price isn’t necessarily
the only factor in a buying decision.
Convenience, expertise, and support
are the other important factors in modern retailing. In retail, the
practice of hand-selling a product, when a salesperson with genuine
passion and knowledge about a product introduces a customer to something
they may not have known about when they walked in, is crucial. Because
the average price of an online sale has soared to more than $175 in the
last year, it seems that visitors are not going solely in search of
savings.
I propose that the perceived access to
expertise online, through live support and other forms of communication,
is key to the higher sales totals.
At Digital World in 1994, computer
entertainment pioneer Nolan Bushnell suggested that one day all retail
would be conducted over the Internet. Vast demonstration facilities,
where customers could get their hands on a product and talk with
knowledgeable salespeople, would serve as the physical interface to
local markets; all orders would actually be made online. For a while,
the Incredible Universe stores attempted something like this, offering
direct sales in an environment that was part massive trade show and part
demo environment, but the overhead of operating these locations
destroyed them.
Bushnell’s view follows an important
feature of the 20th Century to its logical conclusion: Concentration
creates efficiencies and market power. I wrote a long analysis of his
talk in Digital Media that year, but it is not online. Contact me by
email for a copy and, if there’s interest, I’ll scan the article into a
PDF.
But in a networked society,
concentration may be the least efficient way to distribute expertise in
the market. I’d argue for a combination of personal banking and the
representative system used in multi-level marketing, where local experts
who have access to wholesale prices for a variety of products are able
to provide consultative services to customers before, during, and after
a sale.
Ultimately, Wal-Mart’s heft is what
will temper its growth and, eventually, lead to a kind of “decline.” The
stores will be around for a long, long time, just as Sears and J.C.
Penny were long after their heydays; local fights to prevent Wal-Mart
from coming to towns is an early clue to this change. People will get
tired of unsupported cheap goods and opt, sometimes, for more expensive
and better-supported products.
When communities stop fighting
Wal-Mart at the planning commission and, instead, turn to distributed
service-and-sales models for their local economy, tying skilled sales
and support people in the community to products that could be had at
Wal-Mart (or couldn’t, because they are up-market and demanding a lot of
support), then the Wal-Mart tide will begin to ebb. Why? Because once
the shore starts to fragment, the tide will fall back to reveal new
peninsulas, islands and, maybe, continents of value-creating services
that can only be rendered from the edge of a massively distributed
network.
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